Excellent experience buying my Toyota bZ4X from Vertu Toyota Sheffield. Emmanuel Kanteh was fantastic throughout the whole process. He was friendly, professional, patient and genuinely helpful, ta... Ver más
La empresa ha respondido
Localización
Cambiar localizaciónPenistone Road 260, Wickersley, S6 2FQ Sheffield, South Yorkshire, GB
•Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
The sales team esp James was so helpful when I went into store The reception lady is absolutely amazing she makes sure everyone staff and customers are always well hydrated and meets everyone's... Ver más
La empresa ha respondido
James was excellent. We now have a lovely car and are confident that VERTU Toyota Sheffield will be just as helpful for our future motoring needs.
La empresa ha respondido
An exceptional experience from start to finish! As someone living in Barnsley, finding the right dealership was important, and the team made the trip completely worth it. A huge thank you to Hamza at... Ver más
La empresa ha respondido
Información sobre la empresa
- Concesionario de autos
- Tienda de repuestos para automóviles
- Mantenimiento y reparación de automóviles
- Concesionario de vehículos de motor
- Concesionario de automóviles usados
Sobre Vertu Motors - Toyota Sheffield
Escrito por la empresa
Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.
With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.
We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.
It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.
Información de contacto
Penistone Road 260, Wickersley, S6 2FQ, Sheffield, South Yorkshire, Reino Unido
- 0330 012 3605
4,8
Excelente
119 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 96% de las opiniones negativas
Suele responder en menos de 24 horas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
James was the best so friendly
James was the best so friendly, helpful listened to what I wanted and it’s what I got I love my new little car highly recommend
14 de enero de 2026
Opinión espontánea
Respuesta de Vertu Motors - Toyota Sheffield
Thank you so much for your kind words! We are so happy to hear that James was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.
The service and support I received was…
The service and support I received was friendly and processional at all times 🙂
9 de enero de 2026
Opinión espontánea
Respuesta de Vertu Motors - Toyota Sheffield
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith
Vertu Toyota Sheffield - thank you!
Great! A big thanks to James for Vertu Toyota Sheffield for all his help - brilliant, friendly and professional. Would definitely recommend!
31 de diciembre de 2025
Opinión espontánea
Respuesta de Vertu Motors - Toyota Sheffield
Thank you so much for your kind words! We are so happy to hear that James was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Chloe
The salesman Hamza made the process…
The salesman Hamza made the process easy and made us feel valued.
30 de diciembre de 2025
Opinión espontánea
Respuesta de Vertu Motors - Toyota Sheffield
Thank you so much for your kind words! We are so happy to hear that Hamza was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn
Yaris cross
After a mix up with the wrong car being delivered in October I took delivery of my new and the right one on the 23rd of December which I’m highly delighted in.
My sales advisor Emmanuel was very professional and extremely kind. He never rushed me and took time to help me with my initial disappointment in October.
Toyota Vertu Sheffield should be proud to have a lovely young man on their staff. My husband & myself have had numerous cars from there and would ask for Emmanuel’s help again. Please pass my comments onto him and tell him well done.
Elaine George
23 de diciembre de 2025
Opinión espontánea
Respuesta de Vertu Motors - Toyota Sheffield
Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Emmanuel and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks . Chloe
Buying a car made easy
The salesman Jordan was amazing, he was so patient and answered all out questions. He explained everything from hybrid, electric to manuel and atomatic and found me the perfect car. Would buy a car from him anytime. If your in the market for a new or used car ask for Jordan
23 de diciembre de 2025
Opinión espontánea
Respuesta de Vertu Motors - Toyota Sheffield
Good morning.
Thank you so much for your kind words! We are so happy to hear that Jordan was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Danielle
Everything was made easy and went very…
Everything was made easy and went very smoothly my new car is perfect
20 de diciembre de 2025
Opinión espontánea
Respuesta de Vertu Motors - Toyota Sheffield
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
Nice and sleek
Nice and sleek!
Ethan at Toyota Sheffield did everything for me: swap my old Corolla to the new version, a superb service all complete with no hassle at all!
Fully recommended!
12 de diciembre de 2025
Opinión espontánea
Respuesta de Vertu Motors - Toyota Sheffield
Good afternoon, Yota. Thank you so much for your kind words! We are so happy to hear that Ethan was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Danielle
The salesperson was very helpful
The salesperson was very helpful. He had a wealth of knowledge to pass on to us , and either already knew or sourced the answers to all our questions. The process of choosing another car, handing over our existing vehicle and driving away in our new car went smoothly from beginning to end. After having had our previous car on a PCP from Vertu Toyota, Sheffield, we know that their after sales service is excellent.
27 de noviembre de 2025
Opinión espontánea
Respuesta de Vertu Motors - Toyota Sheffield
Thank you very much for taking the time to leave this great feedback. I am glad everything went smoothly for you. We strive to provide the best possible service for all our customers and look forward to dealing with you in the future. Kind regards, Selina
Jordan from start to finish was a great…
Jordan from start to finish was a great guy. Explained everything that would happen and kept me informed throughout the process.
Thank you Jordan Tidy
20 de noviembre de 2025
Opinión espontánea
Respuesta de Vertu Motors - Toyota Sheffield
Good morning. Thank you so much for your kind words! We are so happy to hear that Jordan was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
The excellent service rendered to me by…
The excellent service rendered to me by the sales representative David williamson .
I had a fantastic experience because the company sales process was fantastic.
10 de noviembre de 2025
Opinión espontánea
Respuesta de Vertu Motors - Toyota Sheffield
Thank you so much for your kind words! We are so happy to hear that David was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dawn
Unbelievably bad
Unbelievably bad . Ordered a vehicle and been to collect it today and told when sat in showroom that they’d ordered the wrong vehicle !!!! .
Now told it will be January 2026 before I can expect my new car .
Given them a be star as I can’t give them zero
31 de octubre de 2025
Opinión espontánea
Respuesta de Vertu Motors - Toyota Sheffield
Hi Paul, Thank you for taking your time to leave this feedback. I am sorry to hear that your experience has left you feeling in this way. We would like to investigate your concerns in more depth. If you could please send us an email to digitalcustomerexperience@vertumotors.com with some further information we can certainly have this looked into further for you. Please quote ref TP1P3110 Kind regards, Keith
My experience in buying my Yaris X
My experience in buying my Yaris X was very good. Bill the sales guy took me out on a test drive, explaining all aspects of the vehicle inside, outside and under the bonnet. I got a fair price for part exchange so with that and the purchase price plus add-ons came within my budget, so I decided to buy the car. I was informed by email and the toyota app progress of my car at certain stages. Handover of the car was very good this was carried out by Emmanuel. So many thanks to Bill and Emmanuel
31 de octubre de 2025
Opinión espontánea
Respuesta de Vertu Motors - Toyota Sheffield
Hi David, Thank you so much for your kind words! We are so happy to hear that Bill was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith
Our first Hybrid…
the customer assistant (Bill) was very helpful and knowledgible. He answered any questions we had and as we were buying our first automatic car, he was very patient.
21 de octubre de 2025
Opinión espontánea
Respuesta de Vertu Motors - Toyota Sheffield
Good afternoon Mr Baines. Thank you so much for your kind words! We are so happy to hear that Bill was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
Great service
Highly satisfied. David Williamson was excellent, can't thank him enough.
21 de octubre de 2025
Opinión espontánea
Respuesta de Vertu Motors - Toyota Sheffield
Good afternoon Christine. Thank you so much for your kind words! We are so happy to hear that David was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
Respuesta de Vertu Motors - Toyota Sheffield
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dawn
A brilliant experience in Sheffield
I had an excellent experience with the Sheffield dealership. I had very specific requirements and Bill Merrick was able to source me a beautiful little red Toyota Aygo in pristine condition. As a new driver, Bill also took me out for a drive when I went to pick it up, and was thorough and knowledgeable, putting me at ease before I set off on the road solo for the first time. I would highly recommend him and this dealership for its professionalism and kindness, along with its ability to source a brilliant PCP deal. I am very happy with my car, it drives brilliantly and is very fuel efficient ☺️ I also appreciated the teddy that now sits on the backseat🧸 Many thanks, I will no doubt be using this dealership again in the future.
3 de septiembre de 2025
Opinión espontánea
Respuesta de Vertu Motors - Toyota Sheffield
Good morning. Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Bill and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks. Dean
Knowledgeable staff, great customer service
Knowledgeable staff, good communications, great customer service
26 de septiembre de 2025
Opinión espontánea
Respuesta de Vertu Motors - Toyota Sheffield
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.
Fabulous service from the minute I…
Fabulous service from the minute I walked through the showroom door. Jordan even gave me a driving lesson ( on the test drive ) over 20 years since I've driven an automatic car. Great service one very happy customer
30 de septiembre de 2025
Opinión espontánea
Respuesta de Vertu Motors - Toyota Sheffield
Good morning Susan. Thank you so much for your kind words! We are so happy to hear that Jordan was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean
How to buy a Yaris Cross in a few simple steps . . .
Really helpful review of all vehicles available which allowed us to hone down on a Yaris Cross and choose the exact model for us. We were not rushed at all, had a test drive which allowed us to check that it would fit in the garage and were offered an extremely fair price for the Auris we were trading in. The whole process took just a few days and the new car was set up for us, ready to drive away. The Manager also came out to meet us, saying that was his practice - and very much appreciated. Well done!
23 de septiembre de 2025
Opinión espontánea
Respuesta de Vertu Motors - Toyota Sheffield
Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dawn
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.