Joanna has been very patient and friendly throughout the while process of finding and buying the right car. She answered all my questions promptly and always communication with me. Thank you for all y... Ver más
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Joanna has been very patient and friendly throughout the while process of finding and buying the right car. She answered all my questions promptly and always communication with me. Thank you for all y... Ver más
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Outstanding experience from start to finish! When I first arrived, the staff greeted me to check if I needed anything, then gave me full space to browse the showroom and forecourt without any pressure... Ver más
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Ethan was a really nice person, not pushy at all, very genuine from start to finish. Delivered my new car to home as i was working and couldn't get to the dealership. Kept in touch via telephone and e... Ver más
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Keith at Vertu motors in Huddersfield was brilliant from start to finish. We only popped in to browse some used cars with our son who is learning to drive. Keith was super friendly right from th... Ver más
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Leeds Road, HD2 1UL, Huddersfield, West Yorkshire, Reino Unido
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I recently bought a new Volkswagen Tiguan, and the customer experience provided by Vertu was absolutely outstanding from start to finish. Dealing with Vertu VW Huddersfield was an incredibly swift and stress-free process, largely thanks to Jasmine, who was amazing throughout. Her communication was spot on, keeping me updated with timely notifications so I always knew exactly what was happening. Vertu gave me a fantastic price on the car and provided plenty of excellent options so I could tailor the exact specification I needed without any pressure. The collection day at the dealership was a really nice experience; Jasmine took the time to go through the car in detail, explaining all the new features perfectly before I drove away. I highly recommend Vertu and specifically Jasmine if you want an exceptional car-buying experience!

Respuesta de Vertu Motors - Volkswagen Huddersfield
Great customer service
Jan was amazing wasn’t pushy and managed everything. Staff always friendly and professional. Would highly recommend.

Respuesta de Vertu Motors - Volkswagen Huddersfield
The car purchase was straightforward. The car was very well prepared and the test drive went smoothly. There was no pressure from the sales agent Luke. Luke was professional, helpful and informative throughout. I'm happy with the new car although getting to know all its tech will take a while.

Respuesta de Vertu Motors - Volkswagen Huddersfield
Jan kept me up to date with things and the hand over went very smoothly. Nothing was too much trouble. She sorted out my phone connection and radio stations.

Respuesta de Vertu Motors - Volkswagen Huddersfield
Excellent customer service. There was a slight problem with my new car however this was resolved within the hour. Would 100% buy from here again. Really in love with my new car thank you.

Respuesta de Vertu Motors - Volkswagen Huddersfield
Collected my new car for my birthday and Jan was great. Very friendly and honest. I didn’t feel like I was being forced into buying a car and she listened to what I needed to suit my life style. I would recommend Jan when buying your next car. She listens to your needs and goes above and beyond to help you.

Respuesta de Vertu Motors - Volkswagen Huddersfield
Excellent service from Vertu Huddersfield. Very helpful and great pricing from Vertu who were very competetively priced.
Thank you to Joanna for her help and for Jev for delivering the car to our door.

Respuesta de Vertu Motors - Volkswagen Huddersfield
Aqib was brilliant from start to finish. He explained all options clearly, he was not at all pushy and our experience couldn’t have been better.
Personally the whole process of buying our new car here was easy, hassle free and we couldn’t be happier. The main reason for using vertu at Huddersfield was the professionalism and transparency of Aqib. We had been to other car dealerships and this was the only place where we felt we could get exactly what we wanted in both the service and the specification of car. I’m not a car snob so the make of a car doesn’t matter to me, what matters is the experience and the bonus here is I’ve got a brilliant car to match. So happy with our iD3.
Thank you Aqib for such great customer service, excellent attention to detail and making everything so straightforward and easy. Highly recommend Vertu Huddersfield particularly Aqib.

Respuesta de Vertu Motors - Volkswagen Huddersfield
I recently bought my car from Volkswagen Huddersfield and received fantastic service from Aqib throughout the whole process. He was extremely informative, professional, and helpful from start to finish, making everything smooth and stress-free. Aqib took the time to answer all my questions and made sure I understood every step of the purchase. I’m really happy with my new car and truly appreciate the excellent customer service. Highly recommend asking for Aqib if you’re looking to buy a car!

Respuesta de Vertu Motors - Volkswagen Huddersfield

Respuesta de Vertu Motors - Volkswagen Huddersfield
We recently bought a car from Volkswagen Huddersfield and absolutely love it — it’s a pleasure to drive and we’re enjoying every minute of it.
A huge thank you to Jan for the exceptional customer service throughout the whole process. Moving from a manual to an automatic car was a big change for us, but Jan completely alleviated any concerns we had. She couldn’t do enough to help and made the entire experience smooth, stress-free, and genuinely enjoyable.
Nothing was too much trouble, and her friendly, professional approach really made the sale a pleasure from start to finish. We would highly recommend Jan if you are looking to buy a vehicle from Volkswagen Huddersfield.

Respuesta de Vertu Motors - Volkswagen Huddersfield
I recently purchased a new vehicle and the whole experience was excellent from start to finish. The transaction was smooth, and I was kept updated at every stage, which made the process straightforward and stress-free.
Jasmine, who looked after me, was fantastic, she took the time to listen to my needs and helped me find the perfect car. Her communication and support throughout made everything feel easy and hassle-free.
This has been the easiest and best experience I’ve ever had when ordering a new vehicle, and I’ll definitely be returning for any future purchases. Highly recommend!

Respuesta de Vertu Motors - Volkswagen Huddersfield
Amazing place we went and found a car Emma who helped us was amazing took us though everything we needed to know and made sure the deal went without a hitch deffo would but from you again

Respuesta de Vertu Motors - Volkswagen Huddersfield
Fantastic service from start to finish from Luke Crowther and the Team at Vertu Huddersfield! Highly recommend visiting the team for your next vehicle.

Respuesta de Vertu Motors - Volkswagen Huddersfield
Best experience I have received! Ethan what’s great! Told him what car I wanted and I got it. Always go Vertu for my cars but Ethan made my experience so much better, he went above and beyond my experience

Respuesta de Vertu Motors - Volkswagen Huddersfield
Amazing experience getting my new car with Jasmine at vertu huddersfield , she talked me through everything & she was always on standby answering all of my questions. Such a lovely women Great service! :)

Respuesta de Vertu Motors - Volkswagen Huddersfield
I picked up my New VW Golf from Vertu VW Huddersfield and it was a fantastic experience. Jan was my sales person and she was very Professional and very knowledgable. She helped me set up my Phone with VW Connect. Jan took me round the car and familiarised me with all the functions and controls. It was a very pleasant experience getting my new car. Thank you to Jan and the Vertu team

Respuesta de Vertu Motors - Volkswagen Huddersfield
Had the pleasure of having Luke Crowther assist with finding and purchasing a new car, the man is a credit to his team and made the experience a lot easier than normal

Respuesta de Vertu Motors - Volkswagen Huddersfield
If you love wasting your time and hearing empty promises, this is your dream dealership. My brand new car has been in for repairs over six times in less than two years, and apparently, “fixing it properly” is a foreign concept here.
The service department is clueless, always blaming someone else instead of taking responsibility. The General Manager doesn’t listen and offers zero help he just tries to justify failures. Calling is useless; you have to go in person, and even then, expect empty promises that vanish the moment you leave.
Stressful, frustrating, and completely unprofessional. If you value your time, money, and sanity, stay far away from this dealership.
UPDATE- Vertu Huddersfield have since made contact & are working towards a resolution, I stand by the comments made regarding the service team which the General manager understands, it's such a shame that it escalated to this point because of one team and service management team who consistently cause issues.

Respuesta de Vertu Motors - Volkswagen Huddersfield
Jasmine and richard was very helpful and got the best possible deal for me, lovely people.

Respuesta de Vertu Motors - Volkswagen Huddersfield
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