Alex is a super star sales mistress. I only came in for a service, ended up buying a new t roc. Massive thanks to the manager for getting me a good deal I wask 7k in the red on my old t roc and manage... Ver más
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Alex is a super star sales mistress. I only came in for a service, ended up buying a new t roc. Massive thanks to the manager for getting me a good deal I wask 7k in the red on my old t roc and manage... Ver más
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vw Leeds was good customer service from the sale manger and Helen angood sale of the car she was good customer service give everything what i needed and support and if I got stuck she was there to giv... Ver más
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We went to buy a car after a previous dealer couldn't fulfil the deal agreed. The process at VW was so different we went in, spoke to Daniel Gosling and gave him our wishlist and we walked out of th... Ver más
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The personal service that I received from Abdul Amin from my initial enquiry through to taking delivery of my new car was first class throughout. He was available throughout the process to answer any... Ver más
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Elland Road, LS11 8TU, Leeds, West Yorkshire, Reino Unido
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Amazing experience on new car order and collection. Thank you to Gurshran and Sam for your fantastic customer service. I am in love with the car itself which has come with a lot of additional features I did not expect.

Respuesta de Vertu Motors - Volkswagen Leeds
Everyone very professional and friendly and listened to exactly what I wanted. Couldn't of been helped more with choosing and collecting car.
Kept up to date throughout the process
Thank you

Respuesta de Vertu Motors - Volkswagen Leeds
I had a fantastic experience getting my car from VW Leeds, and Abdul Adele made the whole process smooth, stress-free, and enjoyable from start to finish. He was professional, knowledgeable, patient, and always happy to answer any questions I had. His customer service was outstanding, and he genuinely went above and beyond to help.
I’m extremely happy with my new car and truly appreciate all the support and guidance throughout the process. A big thank you to Abdul for making the experience so positive. If I could give 10 stars 🌟

Respuesta de Vertu Motors - Volkswagen Leeds
Great Service! Karolina is very lovely sales, she's very helpful, and very pleased with my purchase of my new car!

Respuesta de Vertu Motors - Volkswagen Leeds
We had a great experience with Vertu and would definitely return in the future. Lucas was warm, friendly and knowledgeable and made the purchase process enjoyable, thank you

Respuesta de Vertu Motors - Volkswagen Leeds
Really easy, supported us in deciding car suited to our needs

Respuesta de Vertu Motors - Volkswagen Leeds
Excellent service as always from start to finish. Would highly recommend.
The salesman Shaun was very helpful and ensured all ran smoothly with my new car.

Respuesta de Vertu Motors - Volkswagen Leeds
Kane guided us through the whole transaction in a very engaging and professional and friendly manner.
The purchase options were clearly explained to such an extent we changed our view and got a much better deal.
We were impressed with the extras package as providing excellent value and peace of mind.
Nothing was too much trouble.
All the staff we engaged in were very friendly and welcoming.

Respuesta de Vertu Motors - Volkswagen Leeds
Karolina was our contact throughout the whole process of buying our car and she was an absolute delight. She explained everything in detail, followed up with confirmation emails, and explained every knob and lever when we picked the car up. Changing the personalised plate was a major faff but not VWs fault. All in all a 5 star experience.

Respuesta de Vertu Motors - Volkswagen Leeds
Alex was very professional and informative. The sale went without a hitch and, at the moment, we are pleased with the car. We were persuaded to sign up to a year's warranty so we will see how it goes.

Respuesta de Vertu Motors - Volkswagen Leeds
Excellent service from start to finish. Staff made me feel welcome and I was always offered me a drink. I was never pressured into anything outside of what I could afford. Would like to add that on collection day, Alex went above and beyond, including going over her finishing time, to ensure the enfonement system was connected correctly and working with my mobile phone so I could see all the relevant details needed before leaving the showroom. I would definitely recommend this VW dealership.

Respuesta de Vertu Motors - Volkswagen Leeds
Lovely car, great service, great price. I would recommend and use again in the future.

Respuesta de Vertu Motors - Volkswagen Leeds
Lucas at Vertu Volkswagen Leeds was great from start to finish in finding us the car we wanted for our new family and also at a price that suited us. He also managed to secure our new car much earlier than expected. Have recommended to family members who have also purchased a new vehicle with him. Thanks again!

Respuesta de Vertu Motors - Volkswagen Leeds
I visited the Vertu Volkswagen dealership on 1st May intending to browse, but hoping to find a car I truly loved. From the moment I met Karolina, - she was fantastic. She made me feel completely comfortable, welcome, and at ease throughout the entire experience.
She took the time to fully understand my requirements, budget, and preferences, and helped me find the perfect car. The test drive and handover process were both excellent. Karolina was patient, knowledgeable, and thorough, taking the time to explain all the car’s features and offering helpful tips as well.
Overall, it was a genuinely positive experience, and I really appreciated the care and professionalism she showed throughout.

Respuesta de Vertu Motors - Volkswagen Leeds
There was no hard sell, Alex listened to my priorities and helped find me the right car for me. She kept me informed throughout the buying process and delivered the car on time.

Respuesta de Vertu Motors - Volkswagen Leeds
Was made to feel welcome by Kane and managed to test drive the car we wanted and without being pushy answered all our questions, it was a lovely experience from deciding we wanted the car to picking it up

Respuesta de Vertu Motors - Volkswagen Leeds
VW are consistently professional and helpful. We have shopped with them for several years and the friendly people and service is exemplary.

Respuesta de Vertu Motors - Volkswagen Leeds
excellent service, communication great throughout the sales process. the handover was professional and efficient. Dealership was a credit to VW. my sales coordinator Kane was diligent, customer focused and made the experience comfortable and easy.

Respuesta de Vertu Motors - Volkswagen Leeds
Wanted a new VW Buzz GTX 6 seat swb. Lucas and his manager Sam both went above and beyond to find and deliver the right vehicle quickly and without fuss and at the right price.
Great service from start to finish.

Respuesta de Vertu Motors - Volkswagen Leeds
Helen Angood the sales person was very friendly and knowledgeable and made the whole buying experience easy and enjoyable. It was also a nice gesture from Bethany Barkas Business Manager, thanking us for our business.

Respuesta de Vertu Motors - Volkswagen Leeds
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