Pity can only give 5 stars! After having my pants pulled down by another vw dealership the day before ! These guys are absolutely are to go to again in future, Jamie the salesman was so easy to deal w... Ver más
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206 Chesterfield Road North, NG19 7JG Mansfield, Nottinghamshire, GB
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Pity can only give 5 stars! After having my pants pulled down by another vw dealership the day before ! These guys are absolutely are to go to again in future, Jamie the salesman was so easy to deal w... Ver más
La empresa ha respondido
Spent a week shopping around for a new TRoc 150 life in white for my daughter.I had a great deal from Vertu VW in Mansfield who had the car l wanted in stock so no long wait. Steve Morgan took care... Ver más
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Came to Mansfield after a bad experience at JCT600. Met Joe and the service was fantastic. Really down to earth, brilliant experience. Everything explained clearly, deal was done and kept smooth.... Ver más
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Outstanding service from our first inquiry from Stephen Morgan to our departure with our lovely new Tiguan. Regular phone calls to update us on the progress of our new vehicle and a very pleasing part... Ver más
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Escrito por la empresa
206 Chesterfield Road North, NG19 7JG, Mansfield, Nottinghamshire, Reino Unido
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Absolutely fabulous experience!
The attention we received from start to finish was outstanding, so friendly & attentive. Would recommend Vertu Mansfield to anyone looking for a VW.

Respuesta de Vertu Motors - Volkswagen Mansfield
Great experience, Jonathan was really helpful and patient with me! Thank you very much!

Respuesta de Vertu Motors - Volkswagen Mansfield
Came to Mansfield after a bad experience at JCT600.
Met Joe and the service was fantastic. Really down to earth, brilliant experience. Everything explained clearly, deal was done and kept smooth.
Thanks once again Joe for all your help!

Respuesta de Vertu Motors - Volkswagen Mansfield
Excellent service from Steffan, Stephen and Brett, made me feel at ease

Respuesta de Vertu Motors - Volkswagen Mansfield
Pity can only give 5 stars! After having my pants pulled down by another vw dealership the day before ! These guys are absolutely are to go to again in future, Jamie the salesman was so easy to deal with to pushing answered all my questions, I got a great trade in price more then I expected, my new car was ready the next day valeted etc , these guys can’t do enough for you , and value you has a customer! Brilliant

Respuesta de Vertu Motors - Volkswagen Mansfield
Spent a week shopping around for a new TRoc 150 life in white for my daughter.I had a great deal from Vertu VW in Mansfield who had the car l wanted in stock so no long wait.
Steve Morgan took care of my Enquiry and the subsequent transaction and l couldn’t be happier with the way it was dealt with.l have been kept informed throughout and l would not hesitate in purchasing a car in the future with VW Vertu in Mansfield.
It’s nice to see that good old customer service is still alive and kicking!

Respuesta de Vertu Motors - Volkswagen Mansfield
We recently purchased our new car from the Mansfield site.
Fabulous customer experience from the initial enquiry to the hand over day.
Would definitely recommend Vertu VW Mansfield for your car a special mention to Sales Rep Jamie Jackson and Business manager Naglis Juociunas.

Respuesta de Vertu Motors - Volkswagen Mansfield
We travelled over 200 miles but it was well worth it!!!
Our experience was second to none. From start to finish!
We purchased the car on the website, and no dealers came close to the offers that Vertu were offering at the time. We spoke to Brett on the phone who bagged us the Volkswagen T-Roc 1.5 e TSI.
He actually stayed on after his hours to get us the car as the Offer Event was coming to a close on that day at 18.30hrs (and we bought it 18.20hrs) thank you Brett. We arranged to stay over in Nottingham for 1night as we were picking the car up on the 14/08/26.
We drove there as we were doing a part exchange. When we arrived at the Showroom, we were warmly welcomed by Brett. Who then introduced us to Johnathan, who suggested over refreshments that we have a test drive which we did. He too was very knowledgeable and as I had a manual car before, gave us some good tips on driving an automatic. As I’ve mentioned before, the vast saving that we made on the new car, we were offered some good after-sale products, like Ceramic Auto Glynn car protection and interior, wheels and tires protection against marking the Alloys against curbs etc… and a special saving on a Volkswagen Service plan over 2yrs.

Respuesta de Vertu Motors - Volkswagen Mansfield
Outstanding service from our first inquiry from Stephen Morgan to our departure with our lovely new Tiguan. Regular phone calls to update us on the progress of our new vehicle and a very pleasing part exchange quote on our Passat estate,which made the whole process seamless. We were delighted from beginning to end and highly recommend Stephen and Vertu Mansfield .Kevin & Josephine Sexton

Respuesta de Vertu Motors - Volkswagen Mansfield
Just collected my second Golf R line for my driving school. Steven and Brett were fantastic in their communication and customer service. Nothing was too much trouble and I was going to shop around but they met my buying criteria at the first appointment. So I will be back in a few years for 2 more cars . Thanks again

Respuesta de Vertu Motors - Volkswagen Mansfield
No pressure applied when making your decision.
The "P" Rules :-
Personal, Professional, Personable, Pleasant, Polite and
a big Plus "Trust Worthy."

Respuesta de Vertu Motors - Volkswagen Mansfield
Steve immediately made us welcome and was excellent at describing the advantages of the ID3, and found the time to take us out for a test drive.
All the snags were quickly sorted out and he delivered the car to us to save us the 45 minute trip from home to the dealership.
Customer service was second to none.

Respuesta de Vertu Motors - Volkswagen Mansfield
Highly recommend Mansfield VW. Customer service was excellent throughout. Stephen was great, really professional and helpful, ensuring a straightforward, no hassle purchase from start to finish

Respuesta de Vertu Motors - Volkswagen Mansfield
We had an excellent experience dealing with all the staff who helped to guide us through the purchase of or new t roc,they were polite,courteyes and smart in appearence.We had good contact all the time every step explained well and guide through out,Steve our sales assistant made the purchase a pleasurable experience keeping in contact throughout step by step,he wasn't pushey and listend to our questions he was very calm explaining step by step and introducing his colleague manager Nag who talked us through options available for the purchase .All in all they made it a pleasurable experience and we would not hesitate in recommending them.
Thanks Clive

Respuesta de Vertu Motors - Volkswagen Mansfield
I recently bought a VW Polo from Vertu Volkswagen Mansfield and couldn't be happier with both the car and the service I received.
The whole buying experience was smooth, straightforward and stress free from start to finish. Steve was incredibly helpful throughout the process, taking the time to answer all of my questions and making sure everything was explained clearly. He was friendly, professional and never made me feel under any pressure.
I'm absolutely delighted with my new Polo and would happily recommend Vertu Volkswagen Mansfield to anyone looking for a great car and excellent customer service. Thank you, Steve, for making it such a positive experience!

Respuesta de Vertu Motors - Volkswagen Mansfield
Stefan was incredible from day one. Fully engagement and helped me through the purchase of the new Golf GTi 50. Brett and Dale also supported. Thank you Vertu VW Mansfield. Excellent service.

Respuesta de Vertu Motors - Volkswagen Mansfield
Great customer service and communication as always from Rebecca. She was able to answer any questions we had. The purchase went smoothly from start to finish, with total financial transparency so no surprises or changing figures. Very pleased with the deal on offer and wouldn’t hesitate to buy from there again.

Respuesta de Vertu Motors - Volkswagen Mansfield
There was no pushing or pressure, I was listened to by Jamie, if he was in anyway unsure he immediately checked with his manager, I hadn't realised he was fairly new to the job. I felt assured that he was doing his very best to find what I was looking for, which wasn't an easy task. He arranged a test drive, in a same spec vehicle and was very good at explaining all the controls before we set off. Now, in my mid sixties, I finally have my dream Golf, thank you Vertu Mansfield. PS the last one was a Mk2!! Ancient but sorely missed.

Respuesta de Vertu Motors - Volkswagen Mansfield

Respuesta de Vertu Motors - Volkswagen Mansfield
Fantastic experience from start to finished. Mark was brilliant and very professional. He got everything sorted quickly and we received car within 2 weeks. Couldn't be happier.

Respuesta de Vertu Motors - Volkswagen Mansfield
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