Vertu Motors - Volvo Truro Opiniones 

98
TrustScore: 5 sobre 5

4,9

Threemilestone Industrial Estate, Threemilestone, TR4 9LD Truro, Cornwall, GB


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

When we changed our car, it felt like a personal service, tailored to our needs and Chris, Alex and the whole team were approachable, helpful and attentive without out being pushy at all. The proces... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Had a really positive experience buying our brand new Volvo. Decided to part exchange our previous vehicle which we received a much better price than elsewhere. Customer service was spot on, didn’t f... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We have purchased a XC40 from Vertu Truro. The service we received from Chris was exceptional. He took the time to source the vehicle, provide a comprehensive overview of the features and patiently an... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We’ve recently bought a Volvo XC40 from Vertu Truro, We would like to Thank Alex Anderson for helping us choose the right car, listening to what we wanted, Excellent Service, Thank You 😊

La empresa ha respondido


Información sobre la empresa

  1. Concesionario de autos
  2. Tienda de repuestos para automóviles
  3. Mantenimiento y reparación de automóviles
  4. Concesionario de vehículos de motor
  5. Concesionario de automóviles usados

Sobre Vertu Motors - Volvo Truro

Escrito por la empresa

Vertu Motors is one of the UK’s largest and most trusted automotive retailers, with dealerships nationwide.

Specialising in premium vehicles, we’re proud to have a prestigious manufacturer portfolio, offering a choice of new vehicles from some of the world’s leading automotive brands. We also offer an extensive range of used cars and vans for sale from all manufacturers.

With so many quality vehicles on offer, we’re sure you’ll find the perfect make and model for your needs, whether you choose to browse in person at your local dealership or online.

We also provide a full range of aftersales services, and our manufacturer accredited technicians will happily take care of any MOT, service, repair and spare parts work to the very highest standard. You can trust that when your vehicle is left at a Vertu Motors workshop it is in expert hands.

It’s our goal to deliver an outstanding customer motoring experience through honesty and trust, and our friendly team will be delighted to help you on your motoring journey. If you are looking for a new or used car or van, or an aftersales service, contact us today to see how we can help. You can visit us at your local dealership, browse online or call us on 0330 096 7061.

Información de contacto

  • Threemilestone Industrial Estate, Threemilestone, TR4 9LD, Truro, Cornwall, Reino Unido

  • 0330 012 2374

4,9

Excelente

TrustScore: 5 sobre 5

98 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(98)

13.323 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Excellent customer service from…

Excellent customer service from beginning to end

24 de octubre de 2025
Opinión espontánea
Logotipo de Vertu Motors  - Volvo Truro

Respuesta de Vertu Motors - Volvo Truro

Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.

Valorada con 5 estrellas sobre 5

Great service

Great service, friendly staff and very professional. Pleasure to do business with. Highly recommended.

25 de octubre de 2025
Opinión espontánea
Logotipo de Vertu Motors  - Volvo Truro

Respuesta de Vertu Motors - Volvo Truro

Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Matthew.

Valorada con 5 estrellas sobre 5

Outstanding customer service

We visited the Volvo garage in Truro to look at a car we had seen advertised, Joe showed us the vehicle, he was very engaging and informative without being at all pushy. We have not had a Volvo before but Joe answered all our questions, and nothing was too much trouble for him. We visited the site 3 times and met the sales manager and also Ben the business manager plus various reception staff, everyone was very welcoming and helpful.
We have no hesitation in giving Joe 10 out of 10 for making this the best car purchase experience we’ve ever had!

24 de octubre de 2025
Opinión espontánea
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Respuesta de Vertu Motors - Volvo Truro

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza

Valorada con 5 estrellas sobre 5

AAA++++ service

I purchased my XC60 from Chris and Ben and I must say it has been the easiest purchase of a car I’ve ever had.
Both super helpful and knowledgeable with no hold up with the process
I live 300miles away and will be buying my next Volvo from them both.

23 de octubre de 2025
Opinión espontánea
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Respuesta de Vertu Motors - Volvo Truro

Good morning Peter. Thank you very much for leaving us a review. Customer feedback is extremely important to us. We are pleased to hear that you were happy with the level of service that you received from Chris, Ben and the team. We hope to see you again soon. Happy motoring, Kerry

Valorada con 5 estrellas sobre 5

Great service from Vertu

Bought a new car from Vertumotors and from start to finish they were very helpful and informative. The purchase was explained clearly and concisely. The staff were friendly and efficient. Would recommend highly.

22 de octubre de 2025
Opinión espontánea
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Respuesta de Vertu Motors - Volvo Truro

Good afternoon Mike. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean

Valorada con 5 estrellas sobre 5

Brilliant

We have never dealt with Volvo/Vertu Motors, but I have to say that the experience was wonderful. Christopher Malton was lovely all the way through our purchase and nothing was too much trouble. We will be returning customers when it is time to replace our car. Thank you very much for being so patient and understanding.

21 de octubre de 2025
Opinión espontánea
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Respuesta de Vertu Motors - Volvo Truro

Good afternoon Angela. Thank you so much for your kind words! We are so happy to hear that Christopher was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Dean

Valorada con 5 estrellas sobre 5

Excellent service

Joseph was great the whole way through, attentive and incredibly helpful. Ben and team were also on hand to help if and when needed. The car was immaculate on collection.

16 de octubre de 2025
Opinión espontánea
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Respuesta de Vertu Motors - Volvo Truro

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Valorada con 5 estrellas sobre 5

Purchase of Volvo XC60

Chris helped us with the purchase of our used Volvo. He was very knowledgeable about the car and made the whole process including part exchanging our old car a very smooth and stress free experience.

22 de septiembre de 2025
Opinión espontánea
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Respuesta de Vertu Motors - Volvo Truro

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Valorada con 5 estrellas sobre 5

I never envisaged buying a brand new…

I never envisaged buying a brand new car at any time in my life, until I went to Vertu Landrover. With the service & friendliness of Vertu Motors Scorrier, it was so easy, so i did. Everyone at Vertu is so nice especially Nathan Fitzgerald, who I always go straight to when buying my last 3 cars. I had no intention of changing my previous Range Rover but Nathan asked me to come up and have a chat & a coffee, because Vertu were doing unbelieveable deals at this moment in time & he wanted to tell me about them. I did, and now I have a beautiful brand new Range Rover which Im over the moon with. I woudnt have done this without Nathan. Everyone should just go for a viewing and (and a coffee) & just see what Vertu Land Rover have to offer. Top Company to deal with.

23 de septiembre de 2025
Opinión espontánea
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Respuesta de Vertu Motors - Volvo Truro

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Valorada con 5 estrellas sobre 5

Purchasing of a used Volvo Selekt…

Purchasing of a used Volvo Selekt through Veru Volvo Truro was very professional and a smooth operation throughout the various processes. Thank you Charlie Roberts for your excellent customer service.

18 de septiembre de 2025
Opinión espontánea
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Respuesta de Vertu Motors - Volvo Truro

Thank you so much for your kind words! We are so happy to hear that Charlie was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith

Valorada con 5 estrellas sobre 5

The Vertu team in Truro were as always…

The Vertu team in Truro were as always brilliant very helpful and understanding the whole experience was delightful. Thank you once again to the team.

17 de septiembre de 2025
Opinión espontánea
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Respuesta de Vertu Motors - Volvo Truro

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Keith

Valorada con 5 estrellas sobre 5

Thank you Volvo Truro

Having recently taken delivery of a new XC30 the handover process was very thorough and thanks to Charlie all our concerns were dealt with. He was very professional and extremely helpful in all matters. We have always experienced exceptional service from Volvo

16 de septiembre de 2025
Opinión espontánea
Logotipo de Vertu Motors  - Volvo Truro

Respuesta de Vertu Motors - Volvo Truro

Hi Sally, Thank you so much for your kind words! We are so happy to hear that Charlie was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Keith

Valorada con 5 estrellas sobre 5

Great customer experience...

A great service from Charlie at Volvo Truro. Charlie was really helpful and took the time to answer all our questions about our new car making the whole experience a pleasure. Would not hesitate to recommend the Truro showroom if you are looking to purchase your next car.

10 de septiembre de 2025
Opinión espontánea
Logotipo de Vertu Motors  - Volvo Truro

Respuesta de Vertu Motors - Volvo Truro

Thank you so much for your kind words! We are so happy to hear that Charlie was able to provide you with excellent service. We strive to ensure that all our customers receive the best possible service. Thank you again for your positive review! Kind regards, Matthew.

Valorada con 5 estrellas sobre 5

Chris was super helpful and…

Chris was super helpful and knowlegeable. Everything went very smoothly and the whole team in Volvo Truro seemed genuinely interested, courteous and professional.

4 de septiembre de 2025
Opinión espontánea
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Respuesta de Vertu Motors - Volvo Truro

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza

Valorada con 5 estrellas sobre 5

Excellent welcome on first visit

Excellent welcome on first visit, not over powering. The salesman was able to provide a thorough understanding of the car we were interested in and the options available to purchase.

20 de junio de 2025
Opinión espontánea
Logotipo de Vertu Motors  - Volvo Truro

Respuesta de Vertu Motors - Volvo Truro

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Valorada con 5 estrellas sobre 5

Chris and the team were informed and…

Chris and the team were informed and attentive, a pleasure to deal with.

1 de septiembre de 2025
Opinión espontánea
Logotipo de Vertu Motors  - Volvo Truro

Respuesta de Vertu Motors - Volvo Truro

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Valorada con 5 estrellas sobre 5

Great Service, Great Team

The team at Virtu Volvo Truro were brilliant from first engagement through to final car handover.
Every question was answered and all out requirements were fully met.
The team are friendly approachable and above all professional from top to bottom

28 de agosto de 2025
Opinión espontánea
Logotipo de Vertu Motors  - Volvo Truro

Respuesta de Vertu Motors - Volvo Truro

Good afternoon Andy. Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Dean

Valorada con 5 estrellas sobre 5

Friendly, and relaxed atmosphere.

I have been using Volvo Truro since 2007. Throughout this time I have all ways encountered a warm and friendly team. In fact they seem more like an extended family. I have never felt that I am being pressured into doing something or accepting anything from them. Today I picked up another used car from them. The experience was amazing. Charlie was patient, knowledgeable and easy to do business with. He kept to his word and the car was presented ready for collection without any fuss. A huge thank you the unseen team who valeted and prepped the car.

Charlie you are a star and I hope to see you again with the rest of tge team soon. Thank you.

22 de agosto de 2025
Opinión espontánea
Logotipo de Vertu Motors  - Volvo Truro

Respuesta de Vertu Motors - Volvo Truro

Good afternoon Francis. Thank you very much for leaving us a review. Customer feedback is extremely important to us and your wonderful comments have been forwarded on to Management at the Dealership to enable them to share your experience with Charlie and the team. We look forward to dealing with you again in the future and happy motoring! Many thanks. Dean

Valorada con 5 estrellas sobre 5

Routine Service

I arrived at the appointment for a routine car service. I was met by the receptionist who introduced me to my personal service representative who checked my requirements and sought an additional issue that needed attention.
I elected to remain at the garage and was provided with complimentary refreshments and use of Wi-Fi.
Updates on progress along with a service check video of my car was provided.
The work was completed as expected with a complimentary wash and interior vacuuming.
Pleasant and helpful staff who responded happily to my requests.

23 de julio de 2025
Opinión espontánea
Logotipo de Vertu Motors  - Volvo Truro

Respuesta de Vertu Motors - Volvo Truro

Thank you for very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Liza.

Valorada con 5 estrellas sobre 5

Cant fault anything

Cant fault anything.

Elliot and Kathryn are brillant very knowledgeable and gets things sorted, unlike other dealerships I've been to in the past.

Highly recommended felt welcome and got told to always pop in if pasting anytime :) you dont get that anywhere!

30 de mayo de 2025
Opinión espontánea
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Respuesta de Vertu Motors - Volvo Truro

Good afternoon, Steve. Thank you very much for your review. Customer experience is extremely important to us. We pride ourselves on treating our customers with respect and professionalism. We hope to see you again in the future. Kind regards, Danielle

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