My dog had digestive issues. I tried Vet's Kitchen Sensitive Grain Free 4 years ago and have used it along with grain free wet food ever since. No digestive issues since. One niggle: the bags rarel... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
My dog had digestive issues. I tried Vet's Kitchen Sensitive Grain Free 4 years ago and have used it along with grain free wet food ever since. No digestive issues since. One niggle: the bags rarel... Ver más
La empresa ha respondido
My first on-line order as I have difficulty buying from Sainsbury's my usual supplier. I found the on-line ordering to be efficient and delivery was extremely quick. I will certainly be ordering on-... Ver más
La empresa ha respondido
I usually get pork and potato sensitive dog food on repeat from Amazon but recently it has been out of stock and not for the first time. It's the only food that really agrees with my lurchers sensitiv... Ver más
La empresa ha respondido
This purchase gives proof that it is often best to go directly to the supplier of a product. The food was delivered on time, very securely packaged, it was the best price currently available and most... Ver más
La empresa ha respondido
Escrito por la empresa
Unit 3, Callenders Industrial Estate, Paddington Drive, SN57YW, Swindon, Reino Unido
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 40% de las opiniones negativas
Suele responder en menos de 2 semanas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
I found the product I wanted easily and at a good price. Delivery was quicker than expected.
Wet food delivered in bulk and on time. This is a repeat order and the third one to have a burst tray due to inadequate packing/bad handling. Hence would give 5 stars for product but only 4 including delivery.
Ordered 2 lots of 12kg. In the first parcel received 2 6kg bags, contacted them was told that will be sent missing 12kg. Parcel arrived with 3x2.2kg bags which is 6kg not 12kg. Still missing 6kg, safe to say that I won’t be ordering again, which is a great shame as my dog is doing well on this food health wise and seems to like it as well.
I was really disappointed with Pets Choice who now own Vets Kitchen. They contacted me on 19-7, sorted out my order and said that they are working on improving their customer support.
Part of my monthly subscription of dog food was out of stock. I reviewed the order on the web site, no mention of it being out of stock or an email letting me know it was out of stock so I could amend my order and get an alternative product. I received an email telling me the money has been refunded. I would not have enough dog food for the coming month. I rang customer support and was put through to a very unfriendly and unhelpful lady who said it was a new system, nothing could be done and I had received a refund. I asked to buy an alternative sack of food to make up the shortfall in the order she could not help. Update 17-7 refund is not immediate can take up to 10 days not helpful when I need another sack of dog food!
Easy to order on line, deliveries always on time. Have used Vet's Kitchen for nearly 12 years have never been disappointed with the service. I then had the shattering experience of losing my dog and having to return unused bags of dog food. The staff couldn't have been more understanding and were so very helpful and a full refund was posted straight away. For that experience alone I would fully recommend Vet's Kitchen.
Competitive price, free postage and variety.
Sent very quickly would definately use again. Dogs love it, excellent stools.
Super fast delivery and excellent product - it’s the only light food my dog will eat!!
Absolutely superb service!Extremely professional,efficient and friendly representarive when I telephoned and the Vets Kitchen dog food is the best canine food possible.Great!
No notification of when the delivery was arriving, not even on the day of arrival. Also not even any email notification to say that the order had actually been delivered - I just got home one day and found a box of dog food thrown over my gate. Very odd.
Great Support.
Always super service and a quality product from these
.Vets Kitchen is a very helpful company the orders always arrive on time .
Switched to this dog food following a conversation with a vet. Unfortunately my dog has a very sensitive digestive system, which seems to cause her to be sick if she has anything different. Bought the Vets Kitchen Sensitive Care and my dog as really loved it. No digestive issues since. Ordered direct from Vets Kitchen, which was easy, and it arrived really quickly. Recommended.
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.