Totally Fraudulent website. Selling cheap whole sale chinese products at an extremely expensive price for the quality offered. Even if you want to exchange or return they will not respond and keep de... Ver más
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This is such a big fraud company. No response to Customer after sending worst quality wall images. Product looks great on website but in reality its completely different. Other issue is delayed de... Ver más
Product looks great on website but in reality its completely different. Other issue is delayed delivery and defective product sent. Dont ask about after sales service, their customer service is pathet... Ver más
Rightly said by many that company does not bother about the complaints received. Neither they have any option to talk to customer care for any product complaint nor they respond to the mail to resolve... Ver más
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Refund policy complain
Pls do not purchase any item from this site, I complain within 12 hours to return and aks to refund my amount. But thet still not follow their policy after 15 days. I daily follow up, but not get solution.
I have purchased a painting
I have purchased a painting. The frame is absolute rubbish and the color are faded. When I asked them to replace it with the correct colors that was shown on the painting. They are not replying anywhere.
We ordered a floating wall frame
We ordered a floating wall frame, the upper wooden panel was delivered in a cracked condition. We immediately got in touch with their customer support on whatsapp. They advised us to email them which we again promptly did with clear pictures. It has been over 13 days and we keep receiving pre-written emails which finally says they don't accept returns while their policy clearly states that they have a 7 day return policy for damaged goods.
Zero customer support and a very frustrating experience with no resolution in sight.
The quality of their product per se was good and I guess the product was damaged during shipping because of poor packaging by Vibecrafts, however, their complete lack of customer support and blatant disregard of their own policy was very disappointing. Will definitely not be buying from them again and will recommend anyone reading this to refrain from buying anything from Vibecrafts.
Vibecrafts sells cheap substandard products
Vibecrafts sells cheap substandard products. We purchased following product online -
Marble Top, 2 Tier, Round Metal Copper Round Coffee Table.
It has following issues -
1.Top round marble chipped – A section approximately half an inch by a quarter inch is chipped.
2.Dark patches on marble surfaces – Both round marble pieces have several dark patches. We had specifically requested pure white marble in our earlier communication.
3.Surface finish chipped – The paint or surface coating appears to be chipped at multiple locations.
4.Bent metal strip – One of the metal strips welded to a leg is bent. It is surprising this went unnoticed during packaging, especially along with the chipped marble.
5. Copper finish concern - Although the product is described as copper, it does not appear genuine. The finish seems to be a painted layer that has developed scratch marks, possibly due to wrapping before it had dried completely.
Given these defects, we are left with the impression that a defective or rejected piece was delivered to us, which is extremely disappointing and unfair.
We wrote on their support email ID and also sent reminder but no one has replied to the email. There has been no response to our calls despite multiple attempts.
DON'T BUY ANYTHING FROM THEM
Don't buy from them. I have bought a wall painting but it was just a printed paper on a cardboard. Now, I am trying to return it but they are not even responding to the customer.
TOTAL SCAM
Don't purchase anything from vibecrafts.com
Don't purchase anything from vibecrafts.com. The products are of low quality. If you request a return, they will claim that it is the best quality according to them, so they will not issue a refund.
Yes they are fraud.
Yes they are fraud.
Is there a negative rating available. I wanted to buy. Thank god my friend saved me.
If you want to test, just add item in your cart and wait for a call, they will give discount option.
Once you pay forget it
They are scammer
They are scammer , don't buy any products from vibecrafts.com , all products are very cheap quality.
They are a big fraud
They are a big fraud , i haven't even ordered the item, but i have added it in cart. They confirmed the order on their self and sent me the product. I have accepted after they made many calls to accept and pay.
The one that i have in my cart and the one that is there on the package matched and painting is totally different.
I have followed up with them many times and i have started putting about this in insta in 3 of their accounts. vibecrafts, vibecrafts exclusive and vibecrafts india and they blocked me by removing the comments.
I am writing to consumer court now. I will definitely not leave them. i suggest every one who comes here should raise a grievance in consumer portal.
I ordered a side table made of metal…
I ordered a side table made of metal and marble, which came with a broken marble. Video of opening the pack and pictures were sent to concerned team in vibecraft. For last one month only assurances of best service. Nothing on the ground is done to correct the mistake they made.
FRAUDS! DO NOT ORDER FROM THEM
Do NOT order anything from this fraud company. They sent me a damaged piece of artwork in October and claimed they would reverse pick it up and multiple times have cancelled the pickup for bogus reasons. They won’t give me a new non-defective piece, won’t pick up the product or give me a refund. FRAUDS.
Worst experience I have ever had
Worst customer service, i have purchased an item paying 25,000 received damaged item. When requested for replacement they are not responding it's almost more than 4 months now. Big cheater don't buy products from them worst customer services. Zero rating also they don't deserve.
fake fraud ripoff
total ripoff cheap low quality ugly metal items dont buy if you are looking for premium items online
No return for wrong item received
I received wrong item. For two weeks I am getting the same automatic answers on both - WhatsApp and mail. They just keep asking to send more pictures. No exchange, no refund. No phone number to talk to the manager.
Actually quality of the product I received is also pathetic. I have pictures on canvas from lifencolor - there the resolution is very high. Here - like they took pictures from Google search. So I 100% recommend you to check other stores.
Frauds
Frauds, Chester. Don't buy anything from this website. Defective product supplied and pathetic customer support. No one to contact. I am following up over mail since last 1 month and same stereotype answer is being given. Now refusing to return.
Good quality products and designs
Ordered Painting on 16th Aug
Ordered Painting on 16th Aug, Still on 7th October I am struggling to get painting or refund. Customer support not responding, I believe this is some kind of fraud to grab others money.
Nothing to complain about the wall…
Nothing to complain about the wall shelf product. Not only sturdy but strong. Five star. Planing to buy more wall shelf for my books from vibecrafts.Also Surprisingly light weight & very easy to move after assembly.
Don’t fall prey to the display pictures
I have ordered a painting for approx 8500 a week ago and the Delhivery site shows that the order has not been picked up. I don’t know whom to contact and I feel so cheated. Can anyone help to get a contact information or a way to get a refund?
Good product , packaging and customer service.
Hi,
I placed order with vibecrafts some days back. Product which I recived was of quality awesome. Nice packaging and one person from there team was in constant in touch for any help. Thanks for this good experience.
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