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Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

I purchased my bike, George, on February 1st and received it rather quickly. As I removed that bubble wrap from the bottom bar of the frame, I noticed a large area of chipped paint. In the chip, the s... Ver más

Valorada con 1 estrellas sobre 5

Horrible experience, I received my bike a month ago, pieces missing, paint peeling off, wrong size seat stem. I called 3 x and a email. Finally talked to Chris, he assured me all parts will ship 9-... Ver más

Valorada con 4 estrellas sobre 5

We decided to get new cruiser bikes to sit in front of all of our real estate offices in Vail, Beaver Creek and surrounding towns - great exposure for SSF Real Estate plus fun marketing :) We also g... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

-Great quality of bike -extremely customizable -amazing price point; a fully customized bike from Villy is more affordable than fellow well known brands of beach cruisers -wonderful customer ser... Ver más

Información sobre la empresa

  1. Tienda de bicicletas
  2. Tienda de deportes

Información proporcionada por diversas fuentes externas

Villy Custom is an American lifestyle brand specializing in luxury custom beach cruiser bicycles for adults. Based in Dallas, the privately owned company was founded by entrepreneur Fleetwood Hicks, a former menswear fashion designer and health enthusiast. Fleetwood’s bullmastiff, DeVille, is the company’s brand icon and namesake. Villy Custom was chosen by Entrepreneur Magazine as one of the “100 Most Brilliant Business Ideas of 2010.” In 2012, the company gained mass exposure by airing on season 3 of the ABC show, Shark Tank. Villy Custom creates stylish, fun and customizable lifestyle products, including fashion bicycles, apparel, and unique gifts available at www.villycustoms.com. With over 32 billion possible custom bike designs offered on their website, Villy Custom makes the most custom cruisers in the world for individuals, companies, and hotels.


Información de contacto

3,2

Medio

TrustScore: 3 sobre 5

42 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Excellent product, great customer service

It was a pleasurable experience to order a bike I designed...and have it delivered to my home.

4 de septiembre de 2013
Opinión espontánea
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Respuesta de Villy Custom

Thank you so much for the review :) Glad you enjoyed the process! Hope you have lots of fun riding! We'd love to see pics on our Twitter, Instagram, or Facebook! ;)

Valorada con 5 estrellas sobre 5

The best present I ever received.

My Villy's Custom Bike is the envy of our neighborhood! We added a front carrying baby seat so my son can ride with me and we get compliments everywhere we go. The bike is gorgeous, customized to my character and of the highest quality. I love my bike and we will be buying more in the near future for my husband and son.

31 de agosto de 2013
Opinión espontánea
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Respuesta de Villy Custom

Hi Kimberly! Thank you so much for the review! :) We're glad you loved your present! :)
Can't wait to help you with your other ones ;)

Valorada con 4 estrellas sobre 5

Fun marketing project - Cruiser Bikes from Villy!

We decided to get new cruiser bikes to sit in front of all of our real estate offices in Vail, Beaver Creek and surrounding towns - great exposure for SSF Real Estate plus fun marketing :) We also gave some away in contests and broker events. Everyone loved them!
Customer service was good, timing on bikes was a bit delayed but overall good product. A bit time consuming to put together over 40 bikes but we enjoyed the final product!

30 de agosto de 2013
Opinión espontánea
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Respuesta de Villy Custom

Hi Kelly!
Thank you so much for the review! :) It's been wonderful working with you!

Valorada con 5 estrellas sobre 5

Crusing around campus

I love my Villy bike! I got it for college and I absolutely love it. In the bike rack my bike definitely stands out from the rest. I have gotten so many compliments on my custom made Villy bike. So many of my friends are also thinking about buying one because they love mine so much!

30 de agosto de 2013
Opinión espontánea
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Respuesta de Villy Custom

Hi Silvia! Thank you for the nice review :) Glad you're enjoying your bike!

Valorada con 5 estrellas sobre 5

Most Awesome Bike Ever!

I can't believe I finally have my custom cruiser bike. I saw you on television and said "I have to get one of those". And I saw a bunch of Villy Cruisers on the bike trail near my house - but for whatever reason, I always put off visiting the website to order my bike.

Well, I finally did it! First of all, your website is awesome - I created my one-of-a-kind cruiser in minutes. Second, my bike was here in no time! Thanks so much, Villy Customs. You have no idea how proud I am of this "smooth ride".

30 de agosto de 2013
Opinión espontánea
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Respuesta de Villy Custom

Hi Andy! Thank you for the review! Glad we finally got you as a customer and you like your bike! ;)

Valorada con 5 estrellas sobre 5

Rolling Around town

Absolutely beautiful work, they are truly artists. The bike has worked wonderfully for the past two years and I've used it everyday! I would recommend to anyone.

28 de agosto de 2013
Opinión espontánea
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Respuesta de Villy Custom

Hi Rachel! Glad to hear that you're enjoying it so much! :) Thank you for the nice review!

Valorada con 5 estrellas sobre 5

the most beautiful, stylish bikes ever

I loved the experience of getting to pick out exactly how my bike was going to look. And when it arrived-- it was just as cute as it looked when I designed it online. Actually, even better! Such a fun buying experience, and I LOVE my bike!

28 de agosto de 2013
Opinión espontánea
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Respuesta de Villy Custom

Hi Kerry! Thank you for the review! :) I'm glad you liked it better in person! Thanks again!

Valorada con 4 estrellas sobre 5

MAKE IT LIKE YOU WANT IT

GREAT COMPANY - NEED FOR EXPERTS IN GRAPHIC DESIGN THAT CAN COMMUNICATE PROPERLY WHAT THE REQUIREMENTS ARE FOR SUBMITTED LOGOS, BUT OTHER THAN THAT, I WAS TRULY INPRESSED WITH MY BIKE! AND PROBABLY WILL HAVE ANOTHER BIKE MADE IN THE FUTURE THAT REPRESENTS MY HIGH SCHOOL LOGO AND COLORS

28 de agosto de 2013
Opinión espontánea
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Respuesta de Villy Custom

Hi Sylvanious! Thank you for the review! and sorry it was so much back and fourth with the logos! I promise on the next one we will make this a whole lot easier for you! :) Thanks again!

Valorada con 4 estrellas sobre 5

Nice custormer service, cute bike, but too big for me.

I spent a lot of money on a bike that does not fit me. This greatly decreases the fun I have on the bike. I am pretty tall, so I wonder if other people have the same problem. I don't think buying a bike that you cannot personally try out is a good idea.

27 de agosto de 2013
Opinión espontánea
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Respuesta de Villy Custom

Hi Polly! Thank you for the review, but I'm very sorry that the bicycle didn't fit you as well as expected! Just curious: how tall are you? Just to let future customers know! :) Thank you again!

Valorada con 5 estrellas sobre 5

The coolest bikes on the planet!

I love color... I love bikes... I loved that I could customize every part of my bike and pick out all the details. When I received my bike it was exactly what I had envisioned! Thanks Villy Customs for such a great service!!!!!

27 de agosto de 2013
Opinión espontánea
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Respuesta de Villy Custom

Hi Patrick! Thank you for the review! :) and you are very welcome! glad we could work with you!

Valorada con 5 estrellas sobre 5

Amazing customizable fashion bikes

Villy Customs is a really cool company. Being able to go online and fully customize a beach cruiser style bike and actually see the colors and style as you do it is waaay cool. The quality of the bikes is really, really good, and there are lots of options, which is fun.

Loving Villy!

27 de agosto de 2013
Opinión espontánea
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Respuesta de Villy Custom

Hi Lance! Thank you for the review! :) Glad we could make the process fun for you!

Valorada con 4 estrellas sobre 5

great once I established successful contact with Villy Custom

I like - perhaps adore is a better word - my bike!! People stop when I am riding & tell me they like my bike & that it makes them happy. It is a very smooth, easy ride. There is not another one like it! Initially I had difficulty with successful contact with Villy - slow responses to my emails/calls & the company appeared disorganized. However, once I made successful contact things went great - they even put very cute valve covers & bolt covers on my bide at no extra cost. There were no problems with shipping either.

26 de agosto de 2013
Opinión espontánea
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Respuesta de Villy Custom

Hi Carole! Glad you adore your Villy! :) and sorry about having trouble contacting us, we were going through training a new customer service person at the time, but we're glad you were happy with the end product! thanks again!

Valorada con 5 estrellas sobre 5

Awesome Bikes!

We bought 2 bikes after seeing Fleetwood show them on Shark Tank. While ST peeked our interest, once we got to Villy's website and started working with their team, that's when we were hooked.

Overall, the design process (through the website) was a breeze. They arrived looking great. The install process was easy as pie. We used the guide and the online video to quickly put our bikes together.

We even had some follow-up dialog with the folks at Villy. Nothing big and mostly virtual, but every interaction was great. Fleetwood even picked up the phone; it's always cool when the owner is engaged.

Of paramount import, we love our Villy Customs. They look great and ride smooth. We ride them around our neighborhood all the time. They still get looks.

As we've already done on several occasions, we highly recommend Villy Customs.

26 de agosto de 2013
Opinión espontánea
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Respuesta de Villy Custom

Hi Kenneth! Thank you so much for the review and for the recommendations ;) Let us know if you ever need anything else! and thanks again!

Valorada con 5 estrellas sobre 5

I love my bike!!

The entire process was so much fun. I spent hours designing and re-designing my bike! Once I placed my order, I waited with great anticipation for it to arrive. Putting it together was simple--everything was well marked, the instructions were in ENGLISH and very easy to follow, all the holes matched up and there were the right number of screws in the package! Within two hours I was cruising on my new bike. I show horses and the venues are large and sometimes our RV is parked far from the show arena--this bike is going to the horse shows so I can commute from the RV to the horse barn in style. I will be the envy of all my friends--especially with my red dice valve covers! I love my bike and I love that it's made in the USA right in my home state of Texas!

26 de agosto de 2013
Opinión espontánea
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Respuesta de Villy Custom

Hi Bonnie! Thank you so much for the review! Glad you're enjoying your ride and getting a good use out of it ;)
If you ever need anything let us know! Thanks again! :)

Valorada con 5 estrellas sobre 5

Great fun and great bike.

I love my bike. It is easy to ride and does everything I want it to!! Ride with ease!

25 de agosto de 2013
Opinión espontánea
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Respuesta de Villy Custom

Thank you so much for the review Suzanne! Love that "ride with ease!" :)
Thanks again!

Valorada con 5 estrellas sobre 5

Love the bikes

Love the ability to customize bikes, I just wish that they still carried the bike baskets and other design of cup holder, had wider choice of accessories, and I miss the old bike customization program. The new one is not as good.

25 de agosto de 2013
Opinión espontánea
Logotipo de Villy Custom

Respuesta de Villy Custom

Hi Beatriz! Thank you so much for the review :)
We did take a break from baskets for a while, but now we're selling them again! We offer every powdercoat color that we offer on our cupholders and baskets :) They aren't currently up on the site, but if you email us, we can send you pictures and work with you on getting your matching accessories! Thanks again! :)

Valorada con 5 estrellas sobre 5

loving my villy customs cruiser bike!

I can't explain how much I am loving my villy custom bicycle, since I got it I've been riding my bike everyday. I love the way it is fun and at the same time it is a good workout for me. Keep up the good work guys!!

25 de agosto de 2013
Opinión espontánea
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Respuesta de Villy Custom

Thank you for the review Dayan! :)

Valorada con 5 estrellas sobre 5

I love Villy Custom.

I purchased my bike in Nov 2012. I love my bike, perfect for cruising. I enjoyed building it online and seeing the finished product before purchase. I plan to order some accessories next week. I wish I could order a smaller version for my soon to be 5 yr old so we could match. Keep up the good work.

24 de agosto de 2013
Opinión espontánea
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Respuesta de Villy Custom

Thank you so much for the review Toni! Glad you're loving your bike ;) and your son will be tall enough to ride one of our bicycles before you know it! :)

Valorada con 5 estrellas sobre 5

Make each day a VILLY DAY!

I was immediately captivated by this company, this product and founder, the very first time I saw him on Shark Tank.

The second viewing of Shark Tank and the bicycle caused me to immediately open the website and 'build & buy' my very own VILLY DAY bike!

23 de agosto de 2013
Opinión espontánea
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Respuesta de Villy Custom

Thank you for the review Jill! :) We really appreciate it! Glad you liked our Shark Tank segment! :)

Valorada con 5 estrellas sobre 5

Eye-catching product and worth every penny

If you're thinking of spoiling yourself, then click on over to Villy Customs. You can design your own bike, every color, every detail, and Villy is open to adding just about anything you can think of to trick out your cruiser. The online ordering and preview is easy to use, the customer servise is as nice as could be, all in all, a quality product, a quality company, and you'll have a bike you'll look forward to riding.

23 de agosto de 2013
Opinión espontánea
Logotipo de Villy Custom

Respuesta de Villy Custom

Thank you so much for the review Steve! Really appreciate it :) and we couldn't agree more, it is great way to spoil yourself ;)!

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