Everithing regarding Vinfolio is great! The Wines are reasonably priced and delivery is good. I would have giving them 5 * but the only problem is that shipping to Puerto Rico (A USA Territory with no... Ver más
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Consulta las opiniones de los clientes
Great experience, easy ordering and fast shipment. The only wished that the bottles were shipped in cardboard instead of styrofoam, or at least give customers the option. I receive wines from my club... Ver más
La empresa ha respondido
Terrible. Despite buying over USD 50K of wine through Vinfolio, cannot get a proper recap of the bottles I own and stored at Vinfolio, nor a recap of the orders I placed over the years. As if they wer... Ver más
La empresa ha respondido
Vinfolio offers great wine choices and competitive prices. The individual we work with knows us and recommends wines based on that knowledge. He also gives us opportunities to try new wines and ch... Ver más
La empresa ha respondido
Información sobre la empresa
Información proporcionada por diversas fuentes externas
Shop premium quality wine from the world’s finest stock online collection and enjoy modern storage. Buy, sell, or use Vinfolio’s white-glove storage services.
Información de contacto
644 HANNA DRIVE, SUITE E, 94503, AMERICAN CANYON, Estados Unidos
- alapierre@vinfolio.com
- vinfolio.com
3,5
Medio
237 opiniones
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 2 semanas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Respuesta de Vinfolio
Thank you for your wonderful review and we appreciate your business. Please do not hesitate to reach out us anytime.
Unreachable Organization.
I have sent emails, voice messages to Mr. Frank Hanson and the company requesting for a call back or a return email. I have not received any. I sometimes doubt if the company still exists.
7 de julio de 2022
Great company for both buying and…
Great company for both buying and selling wines.
1 de julio de 2022
Respuesta de Vinfolio
Thank you for your wonderful review and we appreciate your business. Please do not hesitate to reach out us anytime and we would be happy to help you purchase and sell your wine.
Just good service.
10 de junio de 2022
Vinfolio has been wonderful
Vinfolio has been wonderful to work with for wine purchasing and storage. Sending and receiving wine has been easy, predictable, and efficient. Questions have been answered quickly and thoroughly, and I find Vinfolio communications to be informative.
8 de junio de 2022
Wonderful experience
4 de junio de 2022
5Stars
Vinfolio gets it right when you went to store and ship wine. Sarah P exudes excellent customer service.
3 de junio de 2022
Awesome service on a weekly basis by…
Awesome service on a weekly basis by Sarah and the Vinfolio team. I never worry about my wine.
28 de abril de 2022
Respuesta de Vinfolio
Thank you so much!
I would have liked to have been…
I would have liked to have been notified so that I knew when the shipment would arrive. Everything else okay, packaging etc fine
21 de abril de 2022
Respuesta de Vinfolio
Thank you very much for the feedback. We are working on some internal systems updates that will allow for better notifications of wine arrival. Stay tuned and thank you again for your feedback and business!
Best selection
Best selection, prices and customer service I’ve found anywhere. Absolutely love working with Vinfolio, especially Michelle in helping find the wines I want most and can’t find elsewhere.
15 de abril de 2022
Respuesta de Vinfolio
Thank you so much for your kind words and business! I've shared them with Michelle.
Its been a pleasure working with…
Its been a pleasure working with Vinfolio for the last several years. Working with Frank Hanson has been straightforward, transparent, again a pleasure.
I hope we can figure out a way to work together in Vietnam!
8 de abril de 2022
Respuesta de Vinfolio
Thank you, Peter! We're very grateful for your business over the years and surely can continue doing so while you're based in Vietnam. :)
Respuesta de Vinfolio
Thank you so much for your feedback and business!
Best Place To Shop Premier Wines
Most collectible range of wine available.
The Vinfolio team is very knowledgeable and professional to work with.
Always greet with a warm welcome!
26 de marzo de 2022
Respuesta de Vinfolio
Thank you so much for your feedback and business!! Sharing this with our team now. :)
I wish I had gazillions more dollars to…
I wish I had gazillions more dollars to spend with you guys!
Kevin Toomajian, my dedicated account rep is awesome. Keep up the amazing work!
23 de marzo de 2022
Respuesta de Vinfolio
Thank you so much for your feedback and business!! Sharing with Kevin now :)
Respuesta de Vinfolio
Thank you very much for taking the time to write this review and for your business! We've shared this with Chase!
Great selection
Great selection, price transparency, and reviews attached. Customer service has always been very helpful
12 de marzo de 2022
Respuesta de Vinfolio
Thank you very much for taking the time to write this review and for your business! We appreciate it greatly
Terrible - stay away
Terrible. Despite buying over USD 50K of wine through Vinfolio, cannot get a proper recap of the bottles I own and stored at Vinfolio, nor a recap of the orders I placed over the years. As if they were stolen... Emails are not being returned, forget phone calls. Some older Krug vintages (80's) bought through Vinfolio turned out to be bad, probably weren't transported right, or bought from unreliable sources. Complete disaster. Stay away.
10 de marzo de 2022
Respuesta de Vinfolio
Thank you very much for taking the time to write this review. Our director of client services has sent you a direct email with inventory status on 3/10/2022.
Disappointing app and service, but they are working to make it better
The Vinfolio concept is excellent. The UX, however, is terrible and not yet consistent across desktop and mobile platforms. They are working on it, but it is far away from good. I'm really hoping it gets better soon and am pulling for them!
10 de marzo de 2022
Respuesta de Vinfolio
Thank you very much for taking the time to leave this review. We are just in the final stages of touch-ups after our website launch, with our updated Vincellar 2.0 just around the corner. We assure you that a far more enjoyable UX is on the way. Additionally our director of client services has sent you a direct email to discuss further.
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