Vintage Electrical Opiniones 

715
•
TrustScore: 4 sobre 5

4,1

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Vintage-Electrical is the go to source for hard to find lighting and very unique components. Their products are top quality and shipping has been very quick from the UK to the USA. Vintage-Electrica... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

We bought three copper shades for our kitchen, two of which has significant stains on. We organised a return and then the company ghosted us for a couple of weeks before denying they had received th... Ver más

Valorada con 5 estrellas sobre 5

Absolutely brilliant service. I wanted a short section of galvanised conduit and junction box and ordered it through Vintage Electrical and it arrived promptly and hassle free. Really impressed thank... Ver más

Valorada con 5 estrellas sobre 5

Great clock, really good quality - something a bit different for a 50th birthday gift. Delivery as stated. Thank you.

La empresa ha respondido

Información sobre la empresa

  1. Tienda de iluminación
  2. también en la categoría
  3. Mayorista de artículos de iluminación
  4. Proveedor de pantallas de lámpara
  5. Tienda de decoración e interiorismo
  6. Tienda de mobiliario para cocina
  7. Tienda de muebles

Escrito por la empresa

Handcrafted Lighting, Quality Materials & Unique Designs. Solid Brass & Copper Lampshades. Original Vintage & Retro Pendant Ceiling Lights, Industrial Traditional Style & Wall Lights For Homes, Coffee Shops, Bars, Hotels, Salons, Barn Conversions & Res...


Información de contacto

4,1

Muy bueno

TrustScore: 4 sobre 5

715 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,1

Todas las opiniones

(715)

156 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Vintage Electric, Kings Lynn, UK

I have recently purchased two substantial items from Vintage Electrical. The company has been truly outstanding in the handling and expeditious delivery of the items to the US from notice of dispatch and clearance of customs. The quality of the items is excellent and the diligence exhibited by Mr. Pattrick during and following sale is exceptional.

26 de agosto de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

A hard man to reach.

Firstly, I’d like to say that I have no complaints about the product that I received. It was well made if not a little overpriced. It just wasn’t quite what I’d expected. That’s where the problem started.
This man is elusive when returning something. The email address that is specified on their returns policy section is not monitored and so you WILL NOT get a response. Just be mindful that your returns window is not compromised by awaiting a reply from him.
After sending three emails without reply, I did track him down on Etsy. And, initially he replied. He seemed genuinely apologetic and promised to look into my order. He also advised me to monitor my spam inbox. He then went silent again and would not reply to messages on Etsy or to his company email.
In hindsight, everything about his returns policy is set up to make it as difficult as possible for you to return anything.
Let me explain. Firstly, he specifically states that returns must be sent back in the original packaging without damage. This doesn’t sound like a problem until you see the size of the boxes he uses. I purchased a double plug socket. The box it came in would have been big enough to store a motorcycle helmet. A box this size cannot be placed into a parcel drop box, and so, to ensure your returns parcel is insured and tracked this will cost you £15.95 via Royal Mail. You cannot use the cheaper mailing option because the address of his premises does not come up on their maps. And, as most of you will already know, sending parcels through a post office is a tedious endeavour. It’s the pure inconvenience of it all that I believe he relies on to put you off returning anything altogether.
Eventually, having lost all faith in this man’s honesty, morals and integrity, and, having successfully tracked my parcel to the address that he specifies on his website, I contacted Barclaycard to open a payment dispute, which, I immediately won.
My advice to anyone buying from this man is to ensure that it is what you really want and that it will not need to be returned. If you must buy from him, do it on a credit card. That way, your money should be safe.
It’s a shame that people like him have to use dishonesty and subterfuge to earn a living.
At least with this platform I can warn others.

4 de agosto de 2026
Opinión espontánea
Logotipo de Vintage Electrical

Respuesta de Vintage Electrical

Thank you for acknowledging the quality of the socket.

I am genuinely sorry that you had to send repeated messages and then contact us through Etsy to arrange a return. That is not the level of service we should provide.

To be clear, we will use the date of your first return request, so any delay in our response will not affect your return eligibility. You also do not need the oversized outer delivery box, secure, appropriately sized alternative packaging is acceptable.

I have sent you a private request through Trustpilot for your order details so we can take ownership of this and arrange the return and refund promptly.

Kind regards
Steve
The Vintage-Electrical Team

Valorada con 1 estrellas sobre 5

Terrible - Please don't use!

Terrible customer service. Our glass light arrived fractured, I emailed customer services twice with no reply. I called the number that appeared on my credit card statement, again to no avail. My husband was able to make contact via Instagram and told a replacement will be sent the following day. That was weeks ago, he followed up on Insatgram and now he is being ignored. If your purchase arrives without any issue, you'll be fine but i'm now stuck with two outdoor lights that can't be used

1 de julio de 2026
Valorada con 5 estrellas sobre 5

Amazing seller!

Amazing seller!! Great communication!!
Super Fast Shipping and Beautiful Product!!

21 de agosto de 2026
Opinión espontánea
Logotipo de Vintage Electrical

Respuesta de Vintage Electrical

Thank you so much, Veronica

We’re delighted you’re pleased with your purchase and our service. Your lovely feedback means a great deal to our team.

Kind regards
Steve
The Vintage-Electrical Team

Valorada con 5 estrellas sobre 5

Great quality clock

Bought a clock for my dad as a birthday present. It was excellent quality and my dad was absolutely chuffed with it. Shipped quickly, very pleased with both the item and the service.

17 de julio de 2026
Opinión espontánea
Logotipo de Vintage Electrical

Respuesta de Vintage Electrical

Thank you for your lovely review. We’re delighted that your dad loved his birthday present and that you were pleased with the clock’s quality and our service.

Kind Regards
Steve
The Vintage‑Electrical Team

Valorada con 5 estrellas sobre 5

Great product

Great product. Better than expected.

10 de agosto de 2026
Opinión espontánea
Logotipo de Vintage Electrical

Respuesta de Vintage Electrical

Thank you for your fantastic review, Raf. We’re delighted that the product exceeded your expectations.

Kind Regards
Steve
The Vintage‑Electrical Team

Valorada con 5 estrellas sobre 5

Great company to deal with

I brought two light switches from this company and they are fab. Great customer services, speedy dispatch and wonderful communication. Would definitely use again.

12 de julio de 2026
Opinión espontánea
Logotipo de Vintage Electrical

Respuesta de Vintage Electrical

Thank you for your fantastic review, Alexandra. We’re delighted that you’re pleased with your new light switches and the service you received from our team.

We really appreciate your kind words and look forward to welcoming you back again.

Kind Regards
Steve
The Vintage‑Electrical Team

Valorada con 5 estrellas sobre 5

Beautiful fixture

Absolutely wonderful fixture. Beautifully made. Exactly what I was looking for Fast delivery. Very well packaged. Highly recommend!!!

25 de julio de 2026
Opinión espontánea
Logotipo de Vintage Electrical

Respuesta de Vintage Electrical

Thank you for your lovely review, Lisa. We’re delighted that your fixture was exactly what you were looking for and that you were pleased with its quality, packaging and fast delivery.

Your recommendation means a great deal to us, and we hope you enjoy your new light for many years to come.

Kind Regards
Steve
The Vintage‑Electrical Team

Valorada con 5 estrellas sobre 5

Fantastic product range and excellent…

Fantastic product range and excellent quality. We have purchased from them twice now; initially a little apprehensive as prices were amazing and seemed too good to be true but both times great products, robust packaging and speedily delivered. Would definitely recommend!

1 de julio de 2026
Opinión espontánea
Logotipo de Vintage Electrical

Respuesta de Vintage Electrical

Thank you so much for your wonderful review, Catherine. We’re delighted that you’ve ordered from us twice and have been pleased with the quality, packaging and speedy delivery on both occasions.

We truly appreciate your recommendation and look forward to welcoming you back again soon.

The Vintage‑Electrical Team

Valorada con 5 estrellas sobre 5

Beautiful little crate

I am very pleased with my purchase from vintage electrical it was exactly the same as picture and very well made the packaging was very well done also a quick delivery I can highly recommend this seller I will buy again 🤩

22 de julio de 2026
Opinión espontánea
Valorada con 4 estrellas sobre 5

Overall not a bad experience

The web-page is fairly easy to use and if you get stuck an e-mail was quickly answered. The product bought was of very good quality, well packed and arrived undamaged.
Next day delivery does not work at weekends, so a packet ordered and advised to the carrier Friday will not be picked up until Monday but will be delivered Tuesday in the UK.
My computer is now in France, the review applies to UK,not for sending to France !

3 de julio de 2026
Valorada con 5 estrellas sobre 5

Great craftsman & seller!

I received one of the most unique things I've ever come across on Etsy from Vintage Electric. My item was shipped quickly, boxed well, and everything was 100%.
Definitely recommended!

7 de mayo de 2026
Opinión espontánea
Logotipo de Vintage Electrical

Respuesta de Vintage Electrical

Thank you so much for your fantastic review, Teo. We’re delighted that you love your unique purchase and that it arrived quickly, securely packaged and in perfect condition. Your recommendation and kind words about our craftsmanship mean a great deal to us.

Kind regards,
Steve
The Vintage-Electrical Team

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