VIP TRAVELER (viptraveler.com) Opiniones 

321
TrustScore: 5 sobre 5

4,8

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

⭐⭐⭐⭐⭐ We booked our Bali trip through VIP Traveler and had a fantastic experience. We stayed at Four Seasons Jimbaran Bay and Four Seasons Sayan, and every package inclusion—from the massages , flo... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I would definitely book a trip again with VIP Traveller !! It was my first time booking via an agency and I had a great experience with them. Everything went smoothly with our trip , my husband and... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Our stay at the Arizona Biltmore was amazing - we loved everything about it! The architecture was absolutely breathtaking, and we were in awe of how beautiful the entire property was. From the... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

1 Phoenix Biltmore via VIP Traveler Review of VIP Traveler Reviewed today This was our second trip to the Phoenix Biltmore utilizing VIP Traveler. Can't say enough about our experience. The Cit... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Agencia de viajes

Escrito por la empresa

VIP Traveler connects travelers with the world's most extraordinary hotels & resorts. Our members use our services to to help them fulfil their travel goals.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

321 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 1 semana

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,8

Todas las opiniones

(321)

51 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

My wife and I went to the Biltmore in…

My wife and I went to the Biltmore in AZ when it was cold and wet up in the PNW. We signed up for 3 days but ended up staying for 5 because it was so nice. The $100 per day was super helpful and we had a great time. beautiful place and the rooms were amazing

19 de diciembre de 2025
Opinión espontánea
Logotipo de VIP TRAVELER (viptraveler.com)

Respuesta de VIP TRAVELER (viptraveler.com)

We're so glad that you has an amazing trip to the Biltmore and that you were able to sneak in some Arizona sunshine this winter!

Valorada con 5 estrellas sobre 5

Highly recommend!

My husband and I went to the Maldives and Dubai for our honeymoon via VIP traveler and we could not recommend it enough. VIP traveler was seamless to work with, and provided exceptional service. They were very organized and helped make our honeymoon special. I had never used a travel agency in the past, but will continue to use VIP traveler.

23 de noviembre de 2025
Opinión espontánea
Logotipo de VIP TRAVELER (viptraveler.com)

Respuesta de VIP TRAVELER (viptraveler.com)

Happy belated honeymoon! We're so glad you had an amazing time from start to finish :)

Valorada con 1 estrellas sobre 5

Dropped the Ball

It is exactly 30 days before my scheduled vacation, and I have just been informed by VIP that the hotel I booked—Marriott Miches Beach—has closed. VIP was aware of this closure months ago, yet I was never notified.

This situation should have been addressed well in advance, but it was not. I only became aware of the issue because I proactively called VIP a few days ago to check on my reservation. During that call, I was informed of the closure and told that my reservation had essentially fallen through the cracks.

VIP acknowledged that they had been rebooking affected guests at another property in the Dominican Republic, the W Punta Cana, and that this process had been successful for others. I was led to believe this would be my resolution as well.

I have now been informed that VIP is unable to rebook me at the W Punta Cana.

At this point, I have already secured time off from work, booked my flights, and paid all associated fees. With only 30 days remaining before my vacation, this last-minute notification and lack of resolution is unacceptable. VIP’s failure to notify me in a timely manner and to properly handle my reservation has caused significant stress and disruption to my travel plans.

12 de diciembre de 2025
Opinión espontánea
Logotipo de VIP TRAVELER (viptraveler.com)

Respuesta de VIP TRAVELER (viptraveler.com)

Hi Glenn,

Thanks for your feedback and for your patience as we worked through a situation that was outside of anyone’s control. Our goal is always to resolve disruptions before they create stress, and while that was our intention here, we weren’t able to do so in this case. We truly appreciate your flexibility and collaboration throughout the process.

Our team informs us that you are confirmed at the W Punta Cana now, and we’re happy that even though the experience wasn’t as smooth as any of us would have liked, we were able to reach a great outcome together. With everything now in place, we’re excited for you to enjoy a fantastic trip to the DR!

Valorada con 5 estrellas sobre 5

VIP Traveler Exceeded Every Expectation

I am a very selective traveler, and VIP Traveler truly impressed me. I booked a trip to Bali through them and stayed at The Apurva Kempinski and Padma Ubud, two incredible luxury resorts. Both properties were exactly as described online, with outstanding service and breathtaking surroundings.

I was initially skeptical, but after seeing an independent YouTube review, I gave VIP Traveler a chance. After I paid, I received official confirmations directly from both hotels, which made me feel completely comfortable. The hotels already had my package details and made everything effortless.

VIP Traveler’s communication and organization were outstanding. They provided an app full of information about the destination and personally followed up to coordinate my private driver days. The entire experience was smooth, stress-free, and beautifully arranged. I will continue using VIP Traveler for all my future travels and highly recommend them to anyone who values luxury and reliability.

9 de noviembre de 2025
Opinión espontánea
Logotipo de VIP TRAVELER (viptraveler.com)

Respuesta de VIP TRAVELER (viptraveler.com)

Thank you so much for sharing this thoughtful review. We’re thrilled to hear that your Bali getaway exceeded expectations and that both The Apurva Kempinski and Padma Ubud lived up to the experience you envisioned. It means a lot that you gave us a chance after seeing that review, and we’re so glad our communication, confirmations, and coordination helped make your trip seamless and worry free. We can’t wait to help plan your next adventure, and it’s always a pleasure assisting travelers who appreciate the finer details as much as you do.

Valorada con 5 estrellas sobre 5

Flawless Honeymoon Planning & the Most Incredible Experience!

We used VIP Traveler to book our honeymoon in the Maldives, and they made the entire experience effortless and unforgettable. From start to finish, their communication was quick, clear, and friendly. They answered every question I had (and I had a lot!), and went above and beyond to make sure everything was perfectly arranged, even notifying the resort that it was our honeymoon.

Our stay at Centara Grand Lagoon was absolute perfection. Luxurious, beautiful, and exactly what we dreamed of. We experienced zero issues throughout the entire trip, which says so much about how well VIP Traveler handled every detail.

Highly recommend VIP Traveler to anyone looking for a stress free and truly special travel experience. We can’t wait to book our next trip with them!

29 de octubre de 2025
Opinión espontánea
Logotipo de VIP TRAVELER (viptraveler.com)

Respuesta de VIP TRAVELER (viptraveler.com)

Thank you so much for sharing this wonderful review, and congratulations on your honeymoon!

We’re so happy to hear everything went flawlessly and that your stay at Centara Grand Lagoon was everything you dreamed of. It means the world to know we could help make such a special trip effortless and memorable.

Here’s to many more adventures ahead!

Valorada con 5 estrellas sobre 5

VIP traveler made our travel easy

VIP traveler made our travel planning easy and was great to work with. This was our first time going through them and I highly recommend it! Saved us time and $$. We’ll use them again!

24 de octubre de 2025
Opinión espontánea
Logotipo de VIP TRAVELER (viptraveler.com)

Respuesta de VIP TRAVELER (viptraveler.com)

Thank you so much for sharing this! We’re thrilled to hear your first experience with us was a great one - and that we could save you both time and money.

Welcome to the VIP Traveler family! We can’t wait to help you plan your next getaway :)

Valorada con 5 estrellas sobre 5

VIP Traveler, the best of the best!

I did not know who VIP traveler was before a pop up and came up on Facebook with an offer for an Iconic hotel in Scottsdale, Arizona. I called them up to discuss the offer and could not believe the pricing for this vacation and what it included. Top notch customer service, first class offerings, and great follow up before and after the trip.

Our trip details were: Arizona Biltmore - This deal came across my Facebook page from VIP Traveler. My wife and I had been to this resort about 20 years ago and we knew how beautiful it was. I was skeptical at first seeing the price from VIP for this trip, it seemed to good to be true. I called a representative from VIP and felt comfortable booking the Hotel, glad I did. This is an unbelievable deal for an iconic hotel in Scottsdale, Arizona. The grounds are immaculate, the views stunning, and truly a first class experience. The deal included a Casita within a stand alone building with 4 units, each with its own fire pit and lounge area, we had a room on the second floor and we overlooked the pool and mountains. This deal also included access to the Citris Room which is an exclusive private area with breakfast items, lunch items, snacks, desserts, and best of all custom made cocktails. We figured alone this saved us over $500 for the stay. The deal also included a his/hers salt therapy session at the spa, a $100 a day credit to use in any restaurant, the spa, the lounge or the gift shop. We had 2 dinners at the restaurants on site and they were outstanding. We are going back, this time with friends, this is a tremendous savings at a once in a lifetime resort stay.

1 de noviembre de 2025
Opinión espontánea
Logotipo de VIP TRAVELER (viptraveler.com)

Respuesta de VIP TRAVELER (viptraveler.com)

Hey Ron,

Wow, what a review! Thank you so much for taking the time to share all those details (and for giving us a chance after that “too good to be true” moment).

We’re so happy you and your wife had such a memorable stay at the Arizona Biltmore. That resort really is something special. Sounds like you made full use of the Citrus Club perks (we don’t blame you, those cocktails are hard to resist).

We love hearing stories like yours and can't wait for you to head back with friends :)

Valorada con 5 estrellas sobre 5

Maldives trip with VIP

I had a great experience with VIP Traveler. The communication was awesome with them and the the hand off to the resort was great. I booked a birthday trip to the Maldives and everything was as they said it would be and the package was a great deal. I will definitely use them again.

17 de octubre de 2025
Opinión espontánea
Logotipo de VIP TRAVELER (viptraveler.com)

Respuesta de VIP TRAVELER (viptraveler.com)

Hi Susan, happy belated birthday! We're so glad your trip was everything you wanted it to be :)

Valorada con 2 estrellas sobre 5

I'll update you

My family is using them for first time for a long trip next month. Unfortunately, we are up for a rough start and I'll update this review with final thoughts after the trip.

Their emails started flooding my Inbox in the last 10 days and every email is sent from a different person asking for the same old flight details. The frustration comes from the fact that no one knows what we paid for and they are trying to push downgraded services instead of honoring what was advertised in the booking. Also, the consistent ask for the exact same info makes me doubt the way they handle their customers.

I'll be back to update...

24 de octubre de 2025
Opinión espontánea
Logotipo de VIP TRAVELER (viptraveler.com)

Respuesta de VIP TRAVELER (viptraveler.com)

Hi Ava,

Thanks so much for sharing your feedback.

I’ve reviewed your account and can confirm that we did accidentally double up on our emails asking for further information. I also noticed your Dubai booking originally showed a Mercedes Viano for your private transfer (used for larger families) before being updated to the correct BMW 5-Series.

We’re really sorry for the bumpy start, but I’m confident you’ll have an amazing time in Dubai.

For your peace of mind, here’s a quick recap of your package and inclusions:

Your VIP Benefits:
• Upgraded Palm View Room
• BMW 5-Series private airport pickup
• VIP in-room welcome on arrival
• Daily buffet breakfasts (world’s most extensive)
• Nightly dine-around dinners
• Unlimited access to The Lost Chambers Aquarium
• Daily access to Aquaventure Waterpark
• $100 Atlantis resort credit

Once again, our sincere apologies from the whole team - we truly wish you an incredible holiday.

If there’s anything else you need, please don’t hesitate to call us.

Warm regards,
Natasha

Valorada con 5 estrellas sobre 5

Just took our first VIP Traveler trip…

Just took our first VIP Traveler trip and could not have had a better experience! They delivered everything they promised, making the journey to Bali from the US an unforgettable experience. This was a milestone birthday trip and there were so many unexpected upgrades. Can’t wait for our next trip with you!

16 de septiembre de 2025
Opinión espontánea
Logotipo de VIP TRAVELER (viptraveler.com)

Respuesta de VIP TRAVELER (viptraveler.com)

We’re so glad your first VIP Traveler trip was everything you hoped for and more! It’s wonderful that the Bali journey made your milestone birthday so memorable, and those little surprises are some of our favorite touches too. We can’t wait to help make your next adventure just as special!

Valorada con 5 estrellas sobre 5

First time using VIP traveler

First time using VIP traveler! Did not disappoint. Beyond impressed! Consistent communication via email.. answered all questions and concerns with no delay.hotel and destination breathtaking. Def felt like a VIP on maldives vacation. Food included, over water bungalow room and unlimited paradise. I'm looking forward booking each vacation with VIP traveler.

30 de enero de 2025
Opinión espontánea
Logotipo de VIP TRAVELER (viptraveler.com)

Respuesta de VIP TRAVELER (viptraveler.com)

This is so nice to read Crystal! We're so happy you got the exact VIP experience we wanted for you :)

Valorada con 5 estrellas sobre 5

Great experience all around

Great experience all around! Great deal. Easy and quick interaction with agent. Any issue easily resolved without hassle. Would definitely use again!

4 de agosto de 2025
Logotipo de VIP TRAVELER (viptraveler.com)

Respuesta de VIP TRAVELER (viptraveler.com)

Hi Amy, thanks for the kind words! We can't wait for you to travel again with us soon :)

Valorada con 5 estrellas sobre 5

I booked the Bali Escape for our…

I booked the Bali Escape for our honeymoon and it was the best trip ever! All we had to do was provide VIP Traveler with our flight information and they arranged pick ups. When we arrived at the hotel we provided them with dates and times of when we wanted to have the perks that came with the package. I would highly recommend 10 out of 10! Can't wait to plan our next trip with them!!

9 de julio de 2025
Logotipo de VIP TRAVELER (viptraveler.com)

Respuesta de VIP TRAVELER (viptraveler.com)

Hi Isidora,

Thank you so much for the kind words! We’re thrilled to hear your honeymoon was everything you hoped for (and more!). It was our pleasure to take care of the details so you could focus on celebrating. Can’t wait to help plan your next unforgettable escape :)

Valorada con 5 estrellas sobre 5

I saw the Facebook ad, too. Book the trip!

Like you, I hadn't heard of VIP Traveller so I went to TrustPilot to see if they were legit, after seeing an ad on Facebook that matched our bucket list destination. Since then, I have recommended them enthusiastically to everyone I know. They were responsive any time I emailed them, accommodated a date change easily, and their communication pre-trip was top notch and timely. The extras negotiated in the package with the resort were delivered as promised with no hassle. 10/10 would recommend; just book the trip!

9 de julio de 2025
Logotipo de VIP TRAVELER (viptraveler.com)

Respuesta de VIP TRAVELER (viptraveler.com)

Hi Staci - we loooove hearing this! Thank you for taking a chance on us and for spreading the word. We're so glad everything from the planning to the perks went smoothly and made your trip that much more memorable. We'll be ready whenever you are for the next adventure!

Valorada con 5 estrellas sobre 5

GREAT TRIP

Everything went so smoothly. The hotels were amazing. The

9 de julio de 2025
Logotipo de VIP TRAVELER (viptraveler.com)

Respuesta de VIP TRAVELER (viptraveler.com)

Hey Chenelle - hooray for smooth sailing! So glad you had an amazing time and loved the hotels :)

Valorada con 5 estrellas sobre 5

My husband and I love VIP

My husband and I love VIP! We booked Maldives as well as Bali.
All you have to do is book your international flight and let them do the rest. I will be booking Aruba with them today

5 de febrero de 2025
Opinión espontánea
Logotipo de VIP TRAVELER (viptraveler.com)

Respuesta de VIP TRAVELER (viptraveler.com)

Maldives, Bali & Aruba - what a trifecta! We're so happy to be part of your travel plans, and we’re wishing you many more adventures to come!

Valorada con 5 estrellas sobre 5

Best travel packages and experience!

I booked a Maldives trip through VIP Traveler and had an amazing experience! Everything went very smoothly. I had no issues at all during my trip. I love that they allow you to purchase the trip and book the dates later. Will definitely be booking more trips through VIP Traveler!

3 de noviembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Thailand 2025 as a true VIP

We had an amazing time with VIP traveler. This is now our second trip and we are looking forward to our 3rd in 2026. Everything is always 5 starts with them, a true representation of VIP! Their communication is top notch and so are all the trips they plan. Every resort/hotel is breathtaking and the customer service can’t be beat. We went on their Thailand trip in April 2025 and stayed at 137 Pilars in Bangkok and The Shore at Katahani in Phuket. The hotels were excellent as well as the amenities. I have referred my sister and now she is taking a VIP trip in 2026. I hope to continue traveling to their amazing destinations.

3 de abril de 2025
Valorada con 5 estrellas sobre 5

From start to finish an incredible vacation!

From start to finish, our trip booked with VIP Traveler to SO/Maldives was over the top incredible! The level of customer care VIP Traveler provided prior to arrival gave us great confidence our experience was going to be perfect in every way. From the moment we arrived at SO/Maldives, no detail was overlooked. This resort is approachable luxury at it's best! The trip delivered on every promise and expectation presented in the VIP Traveler promotional materials. Thank you VIP Traveler for creating a lifetime of memories for us in the Maldives! We're already planning our next trip with you.

2 de abril de 2025

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más