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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I had been putting off sorting out setting up a virtual office address - I needed it in order to build an email list. I wouldn't have procrastinated on it if I had realised how quick & easy Virtual UK... Ver más

Valorada con 5 estrellas sobre 5

We chose VUK following a recommendation from a fellow nonprofit in the UK. We'd tried one of its competitors before (mentioning no names) and were left much UN-impressed with its application pro... Ver más

Valorada con 5 estrellas sobre 5

I love that my address is hidden from the public! It means I can look professional and receive parcels in the post without someone knowing my home address. The royal mail service was expensive... Ver más

Valorada con 3 estrellas sobre 5

Process of buying was easy But when rang up for clarification the next day, felt as though I was being rushed, (almost in the way type of feeling) Though query was answered It is important t... Ver más

Información sobre la empresa

  1. Alquiler de oficinas virtuales

Información proporcionada por diversas fuentes externas

Virtual UK Office Services Registered Office and Low Cost Business & Personal Mail Address & Mail Forwarding Services We offer a range of Virtual Office & Business Services, such as a Registered Office Services; Directors Service Address; Business Mail Address with Mail & Parcel Forwarding Worldwide: Mail Scan & Email Services for Businesses and Individuals; and more… We also offer a comprehensive Personal Mail Handling Service; A personal Mailing Address designed to help the busy individual needing a real UK street address with post and parcel forwarding world-wide; whether you are living or working here in the UK or overseas – anywhere! We can also scan & Email Your Mail. Virtual UK Office Services is owned and operated by Ghost Mail Ltd. Ghost Mail Ltd is an international brand that encompasses: Ghost Mail; Ghost Mail Drop; Registered Office Services; Virtual UK Office Services; The Business Mailbox Company; and others. We provide services to thousands of business and personal clients world-wide. Our Services include: Low Cost Business & Personal Mail Address and Mail Forwarding; Mail Scan & Email; Small Parcel Forwarding and Business Services such as Registered Office and Directors Service Addresses and more… Our Websites: GhostMail.co.uk - ghostmaildrop.uk - registeredoffice.agency - virtualukoffice.co.uk - virtualukoffice.com - businessmailbox.company - and others….


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

329 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Así usa esta empresa Trustpilot

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Valorada con 5 estrellas sobre 5

Good!

Very good communication and was good to talk on the phone before.
So far so good!

6 de marzo de 2024
Valorada con 5 estrellas sobre 5

Very responsive

Very responsive, and giving clear information.
Good value and seems to offer a better clearer service compared to the rest of the market I surveyed

19 de febrero de 2024
Valorada con 1 estrellas sobre 5

The cancellation policy is terrible

The cancellation policy is terrible. You have to pay an admin fee which is more than what you paid for the registered address office. I won't recommend this service to anyone.

19 de diciembre de 2023
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Respuesta de Virtual UK Office Services

As you would expect from a professional organization, we operate within our Terms & Conditions of Service.
Our cancellation and refund policy is quite clearly stated in our Terms & Conditions (which you had to agree to when purchasing our services and which are published on our website), these state:
Our Refund Policy:
Sales to Businesses: Sales made B2B (our businesses selling to other businesses) are exempt from the Consumer Contracts (formerly Distance Selling) regulations and these services are non-refundable.

Refunds are not normally available for business services (see above), but we may refund at our sole discretion in exceptional cases; in this event a £25 (+vat) admin fee will be charged.

Any unused postage or scanning Deposits at the end of the contract may be refunded (less a £12.50 admin fee charged at our sole discretion); or may be transferred to a similar service if requested by a client and agreed to by us, at our sole discretion.

Sales to Individuals: If the Service you purchased has not been used, you can cancel your Service and get a refund at any time from the moment you place your online order, and up to 14 days from the day your service commences (your cooling-off period). If the Service has been used in any way during the cooling-off period it is non-refundable, as are any fees charged for mail forwarding or any other services provided, in which case we will keep what’s necessary to cover the cost of services (including our fees) provided up until you cancelled. Unused Postage Deposits can be refunded less a £12.50 admin fee.

Your address service will be available for the period of time purchased. We will not provide a Pro-rata refund (for the period that is unused) if you decide not to use our address for the full term covered. (For example: a Registered Office facility is a 12 month service; if you move your company away from our address during the 12 months covered no partial refund will be available).

For all account types: Once an account has been closed and refunded, a £25 (+vat) Admin Fee will be charged to re-open the account. New services will also need to be purchased to enable the account to operate.

Valorada con 5 estrellas sobre 5

Very easy to set up 👍

We chose VUK following a recommendation from a fellow nonprofit in the UK. We'd tried one of its competitors before (mentioning no names) and were left much UN-impressed with its application procedures & customer DIS-service.

VUK's application policy is pain-free. The online form is user-friendly and the plans on offer covered what was needed.

The cost was reasonable - we opted to pay yearly. It was less than 50% of a Royal Mail (RM), PO Box - not to mention 100% less hassle. For some reason, RM has a major bee in its bonnet when it comes to registering a certain category of nonprofit. Snobbish, but there you have it.

This myopic approach to business will only lose it customers. Not our problem. We don't care. We got a great deal elsewhere 🤝

7 de diciembre de 2023

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