Vision Pharmacy Opiniones 

296
TrustScore: 3.5 sobre 5

3,4

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Consulta las opiniones de los clientes

Valorada con 3 estrellas sobre 5

Went to collect husband x2 items only given 1so extra trips,don’t always have items in stock even though this is the same prescription every month,staff always to much of a rush,missing Zee as he was... Ver más

Valorada con 5 estrellas sobre 5

Formula always in stock with quick processing and fast shipping. Always arrives in efficient condition and timing. Great pricing, doesn’t up charge like other sellers. Always coming back for more, on... Ver más

Valorada con 2 estrellas sobre 5

Very disappointed. I've order it 5 cream Epimax oatmeal cream (Avena sativa (oat) kernel flour wich is says on the bottle (for Psoriasis eczema and other dry skin conditions. ) and they send me Ep... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I ordered a 15ml of perfume Inspired by Chanel chance eau tendre perfume from vision pharmacy on 17th november . It arrived today 4 days later 🤩 beautifully packaged and … it’s EXACTLY like Chanel ch... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Farmacia online
  2. Centro de salud comunitario
  3. Droguería
  4. Tienda de salud y belleza
  5. Farmacia

Escrito por la empresa

Vision Pharmacy has been providing medications online for over 12 years to the people across UK. We are committed to deliver high levels of customer service. Our Vision is your care.


Información de contacto

3,4

Medio

TrustScore: 3.5 sobre 5

296 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,4

Todas las opiniones

(296)

4 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Courteous and helpful

Unlike many other pharmacies, my local Vision Pharmacy branch is always quick to pick up their phone. They are courteous and helpful, and I haven't had any issues with having prescriptions filled by them.

27 de agosto de 2024
Opinión espontánea
Logotipo de Vision Pharmacy

Respuesta de Vision Pharmacy

Thank you for your kind words, we will pass this onto the relevant branch!

Valorada con 1 estrellas sobre 5

baby formula never arrived…

baby formula never arrive nearly 2 week later, zero response no reply to messages I write feedback under the item online yesterday then last night I suddenly had a refund after leaving this feedback, no messages to say sorry just a refund, my baby only drink this goat formula I can, t just get on the high street so my baby could of been with out not ok when your ordering essential baby items , complete waste of time, thank you.

21 de agosto de 2024
Opinión espontánea
Logotipo de Vision Pharmacy

Respuesta de Vision Pharmacy

We deeply apologize for the inconvenience and frustration this has caused you. We understand how critical it is to receive essential baby items on time, especially a specific formula that your baby relies on.

We’re truly sorry for the delay in your order and for our lack of communication during this time. This isn’t the level of service we strive to provide, and we regret any stress this situation may have caused. Your feedback has been taken very seriously, and we are reviewing our processes to ensure this does not happen again.

While we have issued a refund, we fully understand that this doesn’t resolve the inconvenience you experienced. If there’s anything more we can do to assist you, such as helping you source the formula or offering further support, please let us know. We value your trust and hope we can serve you better in the future.

Valorada con 4 estrellas sobre 5

Something went wrong with first order…

Something went wrong with first order but was quickly rectified by NAZ who was very helpful and sorted the problem out,many thanks.

5 de agosto de 2024
Opinión espontánea
Logotipo de Vision Pharmacy

Respuesta de Vision Pharmacy

Thank you so much for your understanding and patience. We're sorry for the initial issue with your order, but we're delighted to hear that Naz was able to assist you quickly and resolve everything. Your kind words mean a lot to us!

If you ever need any further assistance, don’t hesitate to reach out. We truly appreciate your support and look forward to serving you again in the future

Valorada con 4 estrellas sobre 5

Bad Vision ! Remedied !

Today 7/8/2024 after my complaining to my bank a parcel drops thru my letter box and it contains seven (7)tubes of hydrocortizon: I thank vision Parmacy but I think all could have been better if they got more orgsnised , Thank you. Ist experience= About 10 days back I ordered via my laptop 1 tube of an ointment for my arms and hands, cost £5. As nothing arrived I went, this morning to my laptop to a diferetnly named site. Once I had completed the purchace it turned out to be the same Vsion company showing me the previous £5 and todays £30 = £35 !! I have just reurned from my bank where I asked them to BLOCK all payments !!

6 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent customer service

Excellent customer service. Very quick response from the team and equally fast resolution of my problems which were handled compassionately and with great kindness. Highly recommended.

5 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic all roundthe price…

Wow very fast delivery and the price was fantastic plus I recieved 2 little handbag size cream which will come in very handy so thanx for everything defo recommend this company and will buy again from here 💗💗

2 de agosto de 2024
Opinión espontánea
Valorada con 2 estrellas sobre 5

Very disappointed

Very disappointed. I've order it 5 cream Epimax oatmeal cream (Avena sativa (oat) kernel flour wich is says on the bottle (for
Psoriasis eczema and other dry skin conditions. ) and they send me Epimax oatmeal cream for light hidratation. I've email them and they looks like they doesn't know where is the difference between these cream ?!!!! They says it's the same .Truly disappointed 😞

25 de julio de 2024
Opinión espontánea
Logotipo de Vision Pharmacy

Respuesta de Vision Pharmacy

Hi, thank you for bringing this to our attention. We have been in touch with our suppliers as well as Aveeno themselves and they have assured me the product is the exact same as is the formulation of the cream, we can only relay the information given to you by the suppliers and manufacturers themselves I am more than happy to have this conversation with you over the phone, feel free to call the branch and ask for Naz. Many thanks :)

Valorada con 5 estrellas sobre 5

Great Service

Great Service, need Items urgently as going on holidays in a couple of days.
Parcel through letterbox next day, can’t do any better than that.?
Yes they did, items cheaper than anywhere else.
Strongly recommend and will definitely use again.
Thank you.

24 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent Provider

Required to phone to make an order. For whatever reason couldn't use online form so human to human.
Excellent interface and order processed & delivered.
100% satisfaction.
Will definitely use again.
Dr. Bob Lyons (retired).

19 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

10/10 NO FAULTS

The reviews here are very off putting after delays with Royal Mail i have received my item packaged properly. I got email updates upon order, dispatch and delivery.
Royal Mail were slow to deliver, i rang Naz for updates and she was the branch manager i was slightly stresses but Naz had eased me completly- lovely lady to speak too
10/10 i really could not fault it.

4 de julio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Well done Naz & Team

After reading most the reviews here i was relectant to order from here, i had called the store and spoke to naz who was kind attentive and was able to have good conversation and excellent product knowledge i am a pharmacist by trade and you could say i wanted to test her knowledge.
Its been exactly 2 days i have receieved my order, packaged perfectly and arrived within a timely manner. Thank you Naz and team

24 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

This Pharmacy has mixed reviews

This Pharmacy has mixed reviews. However, for me they get 5 stars. They offered a good price, reasonable shipping costs with full tracking facilities and they came when promised.
I would use them again.

19 de junio de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Terrible Service

Ordered items and they sent me wrong items. Then I have never gotten the right items I ordered yet. Terrible service! No wonder why there are so many bad reviews.

18 de junio de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Brilliant service

Brilliant! Ordered on Wednesday and parcel is here Friday morning. Couldn't ask for more. Will certainly use again in the future.

14 de junio de 2024

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