Shubhangi Kedare went above and beyond to help me with my queries and provide the support I needed. She was warm, welcoming and genuinely caring, making sure I was happy with the final service. Tha... Ver más
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Consulta las opiniones de los clientes
Sunam did a great job going over my welcome call. He had a great idea to split my commercial into 2 parts which allows me to really focus on the 2 separate parts of my photography business so I was so... Ver más
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This has been an easy experience for us to get started into hotel marketing. Harry was super knowledgeable and thoroughly explained what to expect from here to get our account live. We are new to thi... Ver más
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I have positively reviewed the company before. I'm writing to say that I had another great experience with Sunam on the phone today. He is extremely polite as is all the staff. He's never in a rush to... Ver más
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Información sobre la empresa
Escrito por la empresa
At Vistavue, we are passionate about transforming the way businesses connect with people. As a global leader in digital signage and visual communications, we combine innovative software with strategically placed screens in premium locations worldwide to deliver dynamic, engaging content that informs, inspires, and empowers.
Información de contacto
Reino Unido
- customercare@vistavue.com
- vistavue.com
4,6
Excelente
725 opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 98% de las opiniones negativas
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Great onboarding very friendly
Great onboarding very friendly
21 de septiembre de 2026
Opinión espontánea
Respuesta de Vistavue
Hi Caroline,
Thank you for the great feedback! We’re so pleased you received such a friendly welcome and had a positive onboarding experience. We look forward to supporting you throughout your journey with us!
Best regards,
Vistavue Customer Care Team
**Very disappointing experience
**Very disappointing experience – poor communication**
I am extremely disappointed with my experience with Vista\-Vue\.
I originally paid for their advertising service after being given the impression that the screen would provide a prominent advertising opportunity\. Unfortunately, the reality has not matched what I was led to expect, and I have seen no benefit or enquiries from the advertising\.
I have already raised my concerns directly with Vista\-Vue and have contacted them again, but I am still waiting for a response to my most recent email\.
I find the lack of communication particularly disappointing\. I would have expected a company to respond promptly when a customer is dissatisfied with the service received\.
I am still hoping Vista\-Vue will resolve this properly, but based on my experience so far, I cannot recommend the company.
21 de septiembre de 2026
Opinión espontánea
Respuesta de Vistavue
Hi Michael,
Thank you for taking the time to leave your feedback. We’re sorry that you feel disappointed with your experience.
We would like to clarify that we responded to your correspondence on 7 September 2026, and we did not receive a further response from you until today. We therefore feel it is important to clarify that your concerns had not gone unanswered.
We understand that you had hoped to see more enquiries as a result of your advertising. However, while advertising provides businesses with additional exposure and the opportunity to reach potential customers, it cannot guarantee enquiries or leads, as customer response is influenced by a number of factors outside of any advertising provider’s control.
We remain committed to supporting our customers and are more than happy to continue the conversation with you directly to address any outstanding concerns.
Best regards,
Vistavue Customer Care Team
Please do NOT join this company
I’m very disappointed with my experience with Vistavue. During the sales meeting I made it clear that I could not afford the standard pricing. I was shown discounted pricing and understood that this was the basis on which I was agreeing to proceed.
The amount I was later expected to pay did not match what I understood had been agreed, and I would not have signed had the pricing been made clear to me in that way from the outset.
I have raised this directly with the company and formally disputed the agreement and outstanding balance. I have also requested the return of my £100 deposit. So far, their position has been to continue relying on the signed agreement and mention possible referral to credit control.
I believe the agreement was mis-sold to me and I am now pursuing the matter through the appropriate complaints process. Based on my experience, I would strongly advise anyone considering using this company to read everything carefully and make sure any discounts or verbal promises are confirmed in writing before signing.
Please do not join this company
25 de junio de 2026
Opinión espontánea
Respuesta de Vistavue
Hi,
Thank you for taking the time to share your feedback. We’re sorry to hear that you’re disappointed with your experience with Vistavue and that there appears to have been a misunderstanding regarding the pricing and agreement.
We take concerns of this nature seriously and understand that you have raised the matter directly with us. Because your concerns relate to the specific details of your agreement and account, we don’t feel it's appropriate to discuss them publicly.
Our team will continue to work with you directly through the appropriate process to review the concerns you have raised and clarify the position. We appreciate the opportunity to address the matter with you and hope that we can reach a satisfactory resolution.
Best regards,
Vistavue Customer Care Team
Very good company definitely recommend…
Very good company definitely recommend Pooja was excellent help start to finish.
18 de septiembre de 2026
Opinión espontánea
Respuesta de Vistavue
Hi Tony,
Thank you so much for your fantastic review and recommendation! We’re delighted to hear that Pooja provided excellent support from start to finish. We’ll be sure to pass your lovely feedback on to her!
Best regards,
Vistavue Customer Care Team
I would like to say that our Experience of Vistavue service…
I would like to say that the service and support was fantastic, Vistavue took our information and idea of the advert and sent us a proof and it was just what we wanted, great result.
18 de septiembre de 2026
Opinión espontánea
Respuesta de Vistavue
Hi Denis,
Thank you so much for your fantastic feedback! We’re delighted to hear that you were happy with the service and support you received. It’s great to know that our team was able to take your ideas and bring them to life exactly as you envisioned. We really appreciate your kind words!
Best regards,
Vistavue Customer Care Team
Easy to deal with and simple
Easy to deal with, simple and no issues in communication. Just what a marketing agency needs
17 de septiembre de 2026
Opinión espontánea
Respuesta de Vistavue
Hi Nathan,
Thank you for your great feedback! We’re delighted to hear that you’ve found the process simple and straightforward, with clear communication throughout. Providing a hassle-free experience is exactly what we aim for!
Best regards,
Vistavue Customer Care Team
Welcoming meeting
Pooja was caring, warm and welcoming. She made me feel heard and seen by talking slowly and clearly to allow me to understand everything.
18 de septiembre de 2026
Opinión espontánea
Respuesta de Vistavue
Hi Anne,
Thank you for your wonderful review! We’re so pleased to hear that Pooja was warm and welcoming and took the time to make sure you felt heard and fully understood everything. Your kind comments will mean a lot to her, and we’ll be delighted to share them with her.
Best regards,
Vistavue Customer Care Team
Informative
Harry was informative and did it in a timely manner
17 de septiembre de 2026
Opinión espontánea
Respuesta de Vistavue
Hi Danielle,
Thank you so much for your feedback; we really appreciate it.
It’s great to hear that Harry was informative, clear, and respectful of your time. We’ll be sure to pass your kind words on to him.
Thanks again for taking the time to leave us a review!
Best regards,
Vistavue Customer Care Team
Mark did a great job explaining…
Mark did a great job explaining everything to us!
17 de septiembre de 2026
Opinión espontánea
Respuesta de Vistavue
Hi Larry,
Thanks so much for your kind words! It’s great to hear that Mark made everything clear and easy to understand. We’re sure he’ll be thrilled to receive your feedback!
Best regards,
Vistavue Customer Care Team
Respuesta de Vistavue
Hi Lee,
Thanks so much for your great review! It’s wonderful to hear that Pooja made your experience a positive one with her friendly and helpful service. We really appreciate your feedback!
Best regards,
Vistavue Customer Care Team
Respuesta de Vistavue
Hi Lisa,
Thank you so much for your feedback—we really appreciate you taking the time to share it.
We're delighted to hear that you found the service friendly and helpful. Creating a positive experience for our customers and ensuring they feel supported throughout the process is something we take great pride in.
Thank you again for your support, and we look forward to continuing to work with you.
Best regards,
Vistavue Customer Care Team
Respuesta de Vistavue
Hi Ashley,
Thank you so much for your feedback—we really appreciate you taking the time to share it.
We're delighted to hear that you've had such a positive experience. Simple feedback like this means a lot to the team and lets us know we're delivering the level of service we strive for.
Thank you again for your support, and we look forward to continuing to work with you.
Best regards,
Vistavue Customer Care Team
Overall great service during sign up…
Overall great service during sign up and initial set up so far
16 de septiembre de 2026
Opinión espontánea
Respuesta de Vistavue
Hi Alexandra,
Thank you so much for your feedback—we really appreciate you taking the time to share it.
We're delighted to hear that you've experienced great service throughout the sign-up and initial setup process. Making sure everything is clear, straightforward, and well organised from the very beginning is something we take great pride in.
It's fantastic to know that your journey with us has got off to such a positive start, and we look forward to continuing to support you as your campaign progresses.
Thank you again for your support, and we're excited to be working with you.
Best regards,
Vistavue Customer Care Team
Did a great job explaining the…
Did a great job explaining the onboarding.
15 de septiembre de 2026
Opinión espontánea
Respuesta de Vistavue
Hi Aleta,
Thank you so much for your wonderful feedback—we really appreciate you taking the time to share it.
We're delighted to hear that you've found the experience so easy and straightforward. We always aim to make the process as simple, efficient, and hassle-free as possible for our customers, so it's fantastic to know that's been your experience.
Thank you again for your support, and we're thrilled that you've found the service so easy to deal with. We look forward to continuing to work with you.
Best regards,
Vistavue Customer Care Team
Respuesta de Vistavue
Hi Alexandru,
Thank you so much for your kind feedback—we really appreciate you taking the time to share it.
We're delighted to hear that you've had such a positive experience. Knowing that you found the service excellent means a great deal to the whole team, as we always strive to provide the highest level of support and customer care.
Thank you again for your support, and we look forward to continuing to work with you.
Best regards,
Vistavue Customer Care Team
Very helpful information from pooja…
Very helpful information from pooja today regarding my welcome pack and the start of my advertising campaign
15 de septiembre de 2026
Opinión espontánea
Respuesta de Vistavue
Hi Christine,
Thank you so much for your kind feedback—we really appreciate you taking the time to share it.
We're delighted to hear that Pooja was able to provide helpful information regarding your welcome pack and the start of your advertising campaign. Making sure our customers feel informed, supported, and confident from the very beginning is something we take great pride in.
We'll be sure to pass your kind words on to Pooja—they'll mean a lot to her.
Thank you again for your support, and we look forward to working with you and helping your campaign get off to a great start.
Best regards,
Vistavue Customer Care Team
Pooja
Pooja, the customer service manager, made the introductory call and explained everything about the process that the design team will go through to put together the digital content. Great service!
15 de septiembre de 2026
Opinión espontánea
Respuesta de Vistavue
Hi Stefania,
Thank you so much for your wonderful feedback—we really appreciate you taking the time to share it.
We're delighted to hear that Pooja provided such a positive introduction to your journey with Vistavue. Taking the time to clearly explain the process and ensure our customers understand how their digital content will be created is something we take great pride in.
It's great to know that you found the call informative and helpful, and that you feel confident about the next stages of your campaign. We'll be sure to pass your kind words on to Pooja—they'll mean a lot to her.
Thank you again for your support, and we look forward to helping bring your advert to life.
Best regards,
Vistavue Customer Care Team
Fantastic
Fantastic, so easy to deal with and simple and straightforward
15 de septiembre de 2026
Opinión espontánea
Respuesta de Vistavue
Hi Derek,
Thank you so much for your wonderful feedback—we really appreciate you taking the time to share it.
We're delighted to hear that you've found the experience so easy and straightforward. We always aim to make the process as simple, efficient, and hassle-free as possible for our customers, so it's fantastic to know that's been your experience.
Thank you again for your support, and we're thrilled that you've found the service so easy to deal with. We look forward to continuing to work with you.
Best regards,
Vistavue Customer Care Team
Great Experience
I have been working with Vistavue on a project. I am very happy with their customer service and would definitely recommend!
14 de septiembre de 2026
Opinión espontánea
Respuesta de Vistavue
Hi Susanna,
Thank you so much for your wonderful feedback—we really appreciate you taking the time to share it.
We're delighted to hear that you've been so happy with the customer service you've received while working with Vistavue. Providing a professional, supportive, and responsive experience for our customers is something we take great pride in, so it's fantastic to know that's been reflected in your experience.
Thank you as well for your recommendation—it means a great deal to the whole team.
We look forward to continuing to work with you and supporting your project every step of the way.
Best regards,
Vistavue Customer Care Team
Excellent work from the graphics…
Excellent work from the graphics department Victoria, talked her through what I wanted and she did everything to an extremely high professional standard. Its was a pleasure dealing with her, the whole process was outstanding throughout with great communication. Really pleased and highly recommended.
11 de septiembre de 2026
Opinión espontánea
Respuesta de Vistavue
Hi,
Thank you so much for your wonderful feedback—we really appreciate you taking the time to share it.
We're delighted to hear that you had such a positive experience with Victoria and our Graphics team. It's fantastic to know that she took the time to understand exactly what you wanted and delivered it to such a high professional standard.
Providing clear communication and working closely with our customers to bring their vision to life is something we take great pride in, so it's wonderful to hear that the entire process was smooth and enjoyable from start to finish.
We'll be sure to pass your kind words on to Victoria—she'll be delighted to hear them.
Thank you again for your support and recommendation. We're thrilled that you're so pleased with the final result.
Best regards,
Vistavue Customer Care Team
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