Order placed 5 weeks ago-nothing arrived
Order placed 5 weeks ago and paid for! No delivery arrived. Email link to customer account does not work
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Order placed 5 weeks ago and paid for! No delivery arrived. Email link to customer account does not work
I have been waiting since April 13 for my order to be delivered. They shipped via YODEL, and it appears to have disappeared without a trace. I have asked for a full refund, and despite various to-and-fro, I am out of pocket, and they ignore my emails.
I couldn't recommend this company.
Product comes from China, but misleads you by saying that the distribution Center is in Ontario. Why did the product take so long to get here then? Tracking shows that the product is shipped from China. The packaging reads 30 day supply, but almost all the recipes that they send you are for 25-30g . Packets are 150g. That is 6 days at the most. Avoid.
They shipped me Maia Cacao and charged me double Maia's price.
The product came today, and it contains no instructions on the packages as to how much to use - All it says it that each package contains thirty servings. I looked at their online site and it has preparation instructions suggesting it needs 3 to 4 mg per serving. I looked online, but any of the measuring spoons are graduated in milliliters...Not milligrams. I emailed the company asking them for information - maybe an imperial equivalent (perhaps teaspoons?) so I'd know what to buy. They just sent me back an email telling me that it actually needs 5 milligrams, but there will be a scoop included with the product. I just went through the box and packing materials and there isn't a scoop included. I'm disgusted
the site claims over 2000 reviews but there are none....personally i would not purchase until a legit review comes up
According to Vital Cacao’s website they show having over 2k reviews at 5 stars. I found none. Also if you check their site, for returns you send back to a Chinese address, so I’m guessing it’s made in China.
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