Vivid Gold - Gift Card Marketplace Opiniones 

227
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Great experience with Vivid Gold! I recently bought a PSN wallet top-up for my PlayStation Plus subscription, and the code was delivered quickly and worked perfectly. Fast, reliable service—I would de... Ver más

Valorada con 5 estrellas sobre 5

I like how easy it is to access your website and also how reliable your help contact info is. First time I wanted to buy from you guys I had to get some proof you were legit. Your helpline assisted me... Ver más

Valorada con 5 estrellas sobre 5

The user interface was simple enough and easy to use which made the process of getting and buying a particular item very easy. The codes for gift cards are also delivered instantaneously, unlike some... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The online platform works seamlessly to make purchases. Have been dealing with vivid gold for a while now; from buying PS store credit frequently to a racing chair and kit. No disappointments to date... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de regalos

Escrito por la empresa

We provide “alternative” payment rails for digital content purchases via Q-Commerce platform of digital gift cards to consumers in Africa.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

227 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(227)

47 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Everything is good the site is easy to…

Everything is good the site is easy to use for new customers, the detail of the items that you wanna buy is good the way you explain how to use the items or redeem them is good, the instant code receiving is a amazing, the only thing i would say could be better is the prices, and i would suggest having like discounts for frequent customers like myself it would be nice

1 de enero de 2025
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Respuesta de Vivid Gold - Gift Card Marketplace

We're so glad to hear you found our site easy to use and appreciated the detailed item descriptions and instant code delivery. Your suggestion about discounts for frequent customers is a fantastic idea—we value your loyalty and will explore ways to make your experience even better. Stay tuned, and thank you for being a valued part of our community!

Valorada con 5 estrellas sobre 5

Fast feedback

1 de abril de 2024
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Respuesta de Vivid Gold - Gift Card Marketplace

We're glad you appreciated the quick feedback. Your satisfaction is our priority, and we’re always here to assist you.

Valorada con 5 estrellas sobre 5

Great response time

Fast response to queries
Problems resolution

30 de noviembre de 2024
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Respuesta de Vivid Gold - Gift Card Marketplace

Thank you for your feedback! We're glad to hear that you appreciated our quick responses and problem-solving. Providing excellent support is our priority, and we’re here whenever you need assistance.

Valorada con 5 estrellas sobre 5

The items I wanted were delivered in…

The items I wanted were delivered in time

1 de diciembre de 2024
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Respuesta de Vivid Gold - Gift Card Marketplace

Thank you for your review! We're thrilled to hear that your items were delivered on time. Ensuring timely delivery is important to us, and we appreciate your support.

Valorada con 3 estrellas sobre 5
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Respuesta de Vivid Gold - Gift Card Marketplace

Thank you for your feedback. We apologize for the delay in receiving your code and are working to improve delivery times. Your patience is greatly appreciated, and we’ll strive to provide a faster experience in the future.

Valorada con 5 estrellas sobre 5

Newbie Gamer

Excellent service from Sheila at VG, being new to gaming, she patiently took me through the purchase and all other bits and pieces required to enjoy the PS5 to the max!

1 de diciembre de 2024
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Respuesta de Vivid Gold - Gift Card Marketplace

Thank you for your wonderful review! We're so glad to hear that Sheila provided excellent service and helped you make the most of your PS5 experience. We’re always here to assist, and we hope you enjoy gaming to the fullest!

Valorada con 5 estrellas sobre 5

User friendly online store

User friendly online store, efficient service

4 de noviembre de 2024
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Respuesta de Vivid Gold - Gift Card Marketplace

We're thrilled to hear you found our online store user-friendly and our service efficient. Your feedback motivates us to keep delivering the best experience for our customers. Happy shopping!

Valorada con 5 estrellas sobre 5

they are always quick to provide me…

they are always quick to provide me with codes. very reliable

2 de noviembre de 2024
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Respuesta de Vivid Gold - Gift Card Marketplace

We're glad to be your reliable go-to for quick code deliveries. It’s always a pleasure to serve you, and we look forward to keeping up the great service.

Valorada con 5 estrellas sobre 5

It's ok

It was very fast

1 de octubre de 2024
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Respuesta de Vivid Gold - Gift Card Marketplace

We're happy to hear that you found our service quick.

Valorada con 5 estrellas sobre 5

Good, fast, reliable

Your speed. Your reliability and your correctness

1 de octubre de 2024
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Respuesta de Vivid Gold - Gift Card Marketplace

Thank you so much for your thoughtful review! We're glad that our speed, reliability, and accuracy stood out to you.

Valorada con 5 estrellas sobre 5

The Best Video Games shop in KE!

Bought a PS5 -- was delivered promptly and in good condition. Also the best place to buy e cards, and PlayStation gift cards!

6 de septiembre de 2024
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Respuesta de Vivid Gold - Gift Card Marketplace

Thank you so much for your review! 😊 We're thrilled to hear that your PS5 was delivered promptly and in great condition. It's also awesome to know you enjoy purchasing your e-cards and PlayStation gift cards from us! 🎮 Your support means the world to us, and we can't wait to serve you again soon. Happy gaming! 🙌

Valorada con 5 estrellas sobre 5

Was immediate no delay

7 de septiembre de 2024
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Respuesta de Vivid Gold - Gift Card Marketplace

Thank you so much for your feedback! We're thrilled to hear that you experienced prompt service. Looking forward to serving you again soon!

Valorada con 5 estrellas sobre 5

Efficient service

Efficient service

2 de septiembre de 2024
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Respuesta de Vivid Gold - Gift Card Marketplace

Thank you for your feedback! 😊 We're glad you found our service efficient. Your satisfaction is our priority, and we look forward to serving you again soon! 🙌

Valorada con 1 estrellas sobre 5

I had purchased digital wallet top up…

I had purchased digital wallet top up and didn't receive the code until the next day. And also no one assisted me

1 de septiembre de 2024
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Respuesta de Vivid Gold - Gift Card Marketplace

Thank you for sharing your experience, and I sincerely apologize for the inconvenience you encountered with your digital wallet top-up. Receiving your code a day late and not getting the support you needed falls short of the service we aim to provide. The delay was due to a system glitch with our payment gateway, which unfortunately affected the timely delivery of your code. If you still need help or have any further concerns, please don't hesitate to reach out. We’re here to make things right.

Valorada con 5 estrellas sobre 5

Very reliable

Fast and reliable

5 de agosto de 2024
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Respuesta de Vivid Gold - Gift Card Marketplace

Thank you for your kind words! We're thrilled to hear you found our service fast and reliable. We look forward to serving you again!

Valorada con 4 estrellas sobre 5

The app is user friendly and I have…

The app is user friendly and I have been able to get the codes instantly

2 de agosto de 2024
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Respuesta de Vivid Gold - Gift Card Marketplace

Thank you for the positive feedback! We're delighted to hear that you find the app user-friendly and that you're getting your codes instantly. We're committed to providing a seamless experience, and it's great to know we're meeting your expectations!

Valorada con 5 estrellas sobre 5

Very fast response

Very fast response, Quality goods, Quality service.

5 de agosto de 2024
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Respuesta de Vivid Gold - Gift Card Marketplace

Thank you so much for your review! We're thrilled to hear you were impressed with our quick response, quality products, and service. Your satisfaction is our top priority, and we're glad we could deliver. We look forward to serving you again!

Valorada con 5 estrellas sobre 5

quick & guaranteed

The website was clear and easy to use and I got my product within seconds of payment.

4 de agosto de 2024
Logotipo de Vivid Gold - Gift Card Marketplace

Respuesta de Vivid Gold - Gift Card Marketplace

Thank you for your feedback! We're glad to hear that you found our website easy to use and that your product was delivered within seconds of payment. We aim to make your shopping experience as smooth and efficient as possible. We appreciate your support and look forward to serving you again!

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