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Información de contacto

3,3

Medio

TrustScore: 3.5 sobre 5

13 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 80% de las opiniones negativas

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Steam power was enough

already used it on the oven door, the nozzle does not wobble even when moving fast. plugged in quick and the tank was easy to fill. other handheld cleaners felt flimsy compared to this one.

8 de abril de 2026
Valorada con 4 estrellas sobre 5

Great, except for the delivery issue

The turnaround time on replacing what was lost in my order was good. It would have been a 5-star review except for the delivery—an unmarked vehicle sped down my driveway with no regard for children or animals.

24 de febrero de 2026
Valorada con 1 estrellas sobre 5

Dont do as advertised

Dont do as advertised , waste of money

24 de enero de 2026
Opinión espontánea
Logotipo de Voguehom

Respuesta de Voguehom

Dear Customer, we are deeply saddened by your feedback. We sincerely apologize for the product's discrepancy from the advertised description and the disappointment it caused you.
To correct this error as quickly as possible, please send your order details and product photos to service@voguehom.com . We have arranged for a specialist to handle this urgently and will contact you within 24 hours to properly resolve the return/exchange issue.
Your satisfaction is of utmost importance to us. We cherish your trust and will strive to improve to prevent this from happening again. Thank you for your understanding and for giving us the opportunity to make amends.

Valorada con 1 estrellas sobre 5

ITS NOT DOING WHAT THE ADVERTISEMENT…

ITS NOT DOING WHAT THE ADVERTISEMENT SAYS. ITS A WASTE OF MONEY.I WOULD NOT RECOMMEND THIS TO ANYONE I WILL TELL EVERYBODY TO STAY AWAY

8 de enero de 2026
Opinión espontánea
Logotipo de Voguehom

Respuesta de Voguehom

Dear Customer, we are deeply saddened by your feedback. We sincerely apologize for the product's discrepancy from the advertised description and the disappointment it caused you.
To correct this error as quickly as possible, please send your order details and product photos to service@voguehom.com . We have arranged for a specialist to handle this urgently and will contact you within 24 hours to properly resolve the return/exchange issue.
Your satisfaction is of utmost importance to us. We cherish your trust and will strive to improve to prevent this from happening again. Thank you for your understanding and for giving us the opportunity to make amends.

Valorada con 1 estrellas sobre 5

Still have not received

Still have not received

24 de enero de 2026
Opinión espontánea
Logotipo de Voguehom

Respuesta de Voguehom

Dear valued customer,
We received your message and learned that you have not yet received your desired item. Our entire team is very concerned about this. We understand your disappointment and sincerely apologize for the inconvenience.
We solemnly promise you that every order deserves to be treated with care. We guarantee that we will take full responsibility for your order.
Please send your order details to your dedicated after-sales service channel: service@voguehom.com. This email will go directly to our "Worry-Free After-Sales Service Team," and a representative will personally follow up with you within 24 hours and provide a clear solution.
Please give us a chance to ensure that the item you ordered is safely delivered to you.

Valorada con 1 estrellas sobre 5

Do not buy does nothing!!

Do not buy does nothing!!! Waste of money so mad!!!

1 de enero de 2026
Opinión espontánea
Logotipo de Voguehom

Respuesta de Voguehom

Dear Customer, thank you very much for taking the time to share your feedback.
We sincerely apologize that your recent experience did not meet your expectations, and we fully understand your frustration. Please send your details to our customer service email address: service@voguehom.com. Our professional customer service team will provide you with the best solution within 24 hours. Please give us a chance to make amends; thank you very much.

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

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Más información sobre otros tipos de reseñas.

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