I wasn't using the streaming service,but my parents were, i was just managing the account set-up. Now that they don't have anything else to watch, it was time to cancel it and oh boy the website isn't... Ver más
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Consulta las opiniones de los clientes
Ho effettuato un abbonamento tramite la apple sulla loro app VTVB, ho pagato per un abbonamento annuale ma non riesco più a vedere i contenuti. Il mio abbonamento annuale ha smesso di funzionare do... Ver más
It does only work on smartphones. Support service is only a silly chatbot. There is a notice from a year ago stating that they know that they have streaming problems guess what nothing improved. Now... Ver más
EDIT: STOP MAKING ME RE-SIGN BACK IN HALFWAY THROUGH A MATCH GOD DAMN IT! Not only does it do that, it LOSES MY SPOT. I HAVE TO FIND WHERE I WAS AGAIN! It barely passes as good. The User Inter... Ver más
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You know a company is bad when it…
You know a company is bad when it relies on stealth renewals instead of warning subscribers ahead of time. Is it legal? Sure. Should I have turned off auto-renewal? Absolutely. But if every other service can send a reminder before charging you, this company can too.
It does only work on smartphones
It does only work on smartphones. Support service is only a silly chatbot.
There is a notice from a year ago stating that they know that they have streaming problems guess what nothing improved. Now it doesn't work at all on the TV it wants me to subscribe when I'm already subscribed.
Ho effettuato un abbonamento tramite la…
Ho effettuato un abbonamento tramite la apple sulla loro app VTVB, ho pagato per un abbonamento annuale ma non riesco più a vedere i contenuti.
Il mio abbonamento annuale ha smesso di funzionare dopo pochi mesi, ho pagato 60€ e ho il diritto di vedere i contenuti fino al 24/08/2026, peccato che loro non riescano a ripristinare il servizio. Vergognoso.
Sconsigliato ⛔️
The worse customer service support at…
The worse customer service support at all. To be honest I would say non existent.
I've paid my subscription yesterday because I want to watch the VNL matches, guess what? The money was taken from my account, I can see the payment details under my account profile but still no subscription. Meaning, I cannot watch any matches. I've sent email, created ticket, messages on instagram and facebook. Ghosted.
Only, an automatic default message sent by, no support, no information, no resolution.
If I can give 0 star
If I can give 0 star, I would. Don't ever give them your credit card number. They charged for renewal without sending any email notifications. I've never used their service once and never heard from them and all of a sudden, I found my credit card being charged.
Scam
They auto renew the subsciption without asking the agreement. No Refund. This is a dishonest practice. I feel like I've been scammed.
Ciao
Mi piace molto l ampia scelta di partite sia nazionali che internazionali, alcune volte ci sono problemi di segnale ma rispetto all anno scorso sono diminuiti molto, l unica cosa che non mi piace è la regia che durante la battuta inquadra sempre il battitore e non il campo.
Esperienza pessima con VBTV causa gestione per nulla trasparente
Esperienza pessima. Attivo un abbonamento mensile il giorno 14/12/2025. Tra molte difficoltà riesco ad annullare il rinnovo automatico e ad eliminare l'abbonamento e i dati del mio metodo di pagamento con debit card il giorno successivo, il 15/12/2025. Nonostante anche a loro risulti che il mio account non ha più abbonamenti attivi (ho loro email di risposta come prova), rimango basito che il giorno 14/01/2026 mi venga addebitato il pagamento del mese successivo, pagamento che, anche se doveva essere ancora contabilizzato, non posso bloccare in alcun modo!! Chiedo puntualmente il rimborso, ma non credo che avrò indietro il mio denaro. Li ho diffidati, ma per quanto mi riguarda questo comportamento è pessimo e truffaldino!!! Mai più. Mi stupisco che le leghe di volley italiane (sia maschile che femminile) si appoggino ad una piattaforma del genere!!
I paid annual subscription in August
I paid annual subscription in August. A week ago, I couldnt access any content just like that. I have contacted customer support many times and tried what they suggested but nothing helped. Then they just went silent. I requested a refund but no reply yet. Very disapointed.
Technical quality is low
Technical quality is low. I am user for 2 years as nowhere else its possible to see volleyball games. But time to time out of blue sky it asks me to upgrade the plan even I have valid subscription. And its not possible to do anything and if at that time there is important game, I cant see it. There no custumer support just some shitty chatbot which has zero value
those morons
those morons, not other word for this, are telling me to update to premium access while i already paid for this.
Their website is so slow and a nightmare tu use.
Se ci fosse zero darei meno 1
Se ci fosse zero darei meno 1
Server pessimo peggiorato dopo dazn
Often problems wih login
Can't cancel the subscription
I wasn't using the streaming service,but my parents were, i was just managing the account set-up. Now that they don't have anything else to watch, it was time to cancel it and oh boy the website isn't even giving me the option to view my subscription just the payment method. I asked around and there is supposed to be an option and it's missing. I canceled the card and am probably gonna delete the account all together but seriously all this trouble just to cancel something not needed anymore!
Impossible to cancel the subscription
I am trying to cancel my subscription in all ways possible but the website just does not show me the possibility. Tried to contact the support via chat but never get answered. I found out the only way to do it is canceling my credit card!!! It is a shit show
Impossibile annullare l abbonamento
È a mio avviso volutamente nascosta la parte del gestione a abbonamento in particolare per gestire le disdette, è evidente che è così architettato per disincentivare l annullamento dell abbonamento. Sono uno esperto di informatica ma non riesco a annullare l abbonamento, state attenti
Ho pagato un abbonamento annuale che peró non mi fanno vedere
Mi hanno addebitato il rinnovo automatico dell’abbonamento, successivamente ho annullato i futuri rinnovi ma avrei comunque potuto continuare a vedere i contenuti fino alla fine della durata del periodo pagato e invece quando seleziono la partita da vedere mi dice di fare il login (già effettuato) e che non ci sono abbonamenti a mio nome e devo pagare da capo per guardare. In pratica mi hanno fatto pagare e tolto la possibilità di usufruirne
One of the worst apps I’ve ever used
One of the worst apps I’ve ever used. Even 1 star feels generous.
No search function for games on the website.
Playback quality is terrible, often unwatchable.
No video player controls to adjust resolution or improve viewing.
Paid 400 pesos for nothing—money wasted. Lesson learned, never again!
low quality in every aspect
bad quality vods and livestreams. i dare to say that its a miracle if you happen to watch a smooth vod / live match. super terrible website. the replay / vods page not showing all matches so you have to use their barely working page search to look for old matches. on top of that their video player is the worst. its like something thats made in 2000s. cant cast, cant navigate, cant do nothing. in short. you pay them just to get annoyed every single day
I paid for an annual subscription in…
I paid for an annual subscription in August 2024. At the beginning of VNL 2025, I can't watch on my apple TV or on my iPad or iPhone. The system keeps telling me to Pick A Plan, like I have not already paid for the service. The customer support is atrocious. Automated, never get a real person. They keep saying to use the ios app instead of the website. I can't watch at all now. Sometimes , if I closed a browser window and then reopened I would magically be able to watch on my laptop or desktop. But never on my Apple TV or any other iOS. It is hit or miss. VBTV can't find my subscription, even though I provided them a screenshot of my account that I took when I first started having issues. The thing is, the account does not show what email address you used to purchase the subscription. I am pretty sure that I purchased it on my Apple TV, but I can't find any payment history. It is possible that I paid with an old credit card that has been closed. Regardless, customer support keeps sending the sam automated WORD SALAD emails with the same suggestions that do not work. I just want to watch what I paid for. I have 40 pages of emails back and forth with support and still have not solved the problem. You can't talk to a real person ever. It is a fu*king joke.
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