Niet spelen bij dit casino! Het zijn oplichters, al meerdere keren gevraagd via de live chat en mail om mijn account te blokkeren. Dit doen ze niet en ze blijven er omheen draaien. Ik kan jull... Ver más
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Consulta las opiniones de los clientes
Had a minor issue with my withdrawal limit, but the support team handled it so quickly. They were super patient and explained everything in detail. Love this level of service!
As a regular at Voltslot, I've got to say, it's been quite the ride. The site's layout is super intuitive, which means I can jump straight into the action without any hassle. The graphics are crisp, a... Ver más
La empresa ha respondido
Ik lees een hoop slechte reviews hier maar ik speel al een aantal maanden via VoltSlot en ondervind geen problemen. klopt, het duurt soms iets langer om op je geld te wachten maarja, ze doen hen best... Ver más
La empresa ha respondido
3,4
Medio
313 opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 52% de las opiniones negativas
Suele responder en menos de 2 semanas
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Good game good service
27 de julio de 2024
Opinión espontánea
Respuesta de Voltslot Casino
Dear Teun Hofmeijer,
Thank you so much for your fantastic review! We're delighted to hear that you enjoyed our games and found our service to be excellent. Your positive feedback encourages us to keep striving for the best.
If you ever need any assistance, please don't hesitate to contact our support team at support@voltslot.com.
Best Regards, VoltSlot Casino Team
Respuesta de Voltslot Casino
Dear Seraj B.,
Thank you for your fantastic feedback! We're thrilled to hear that you consider our site a top website for gambling.
Your satisfaction is incredibly important to us, and your kind words inspire us to continue providing the best possible gaming experience. If you ever have any questions or need assistance, our support team is always here to help.
Thank you for choosing our casino. We look forward to continuing to exceed your expectations!
Best regards,
Voltslot Casino Team
Respuesta de Voltslot Casino
Dear Janos,
Thank you for your positive feedback! We're thrilled to hear that you are satisfied with our support team.
Providing excellent customer service is a top priority for us, and we're glad to know that we met your expectations. If you ever need any assistance or have any questions, please don't hesitate to reach out.
Thank you for choosing our casino. We look forward to continuing to serve you!
Best regards,
Voltslot Team
Respuesta de Voltslot Casino
Dear Consumer,
We are sorry to hear about your negative experience with our casino. Your feedback is important to us, and we would like to resolve any issues you may have encountered.
Please reach out to our support team at support@voltslot.com so we can assist you further.
Best Regards, VoltSlot Casino Team.
Speel nooit op deze site
Speel nooit op deze site. Storten is binnen 1 minuut geregeld hoeveel je maar wilt. Maar als het op uitbetalen aan komt. Moet je een 30 stappen proces door. Mijn account is geverifieerd. Maar alsnog moet ik documenten blijven insturen. Mensen speel hier niet wat een slechte site is dit.!!!
11 de julio de 2024
Opinión espontánea
Respuesta de Voltslot Casino
Dear Killian,
We are sorry to hear about your experience. We strive to provide a seamless and enjoyable gaming experience for all our players. We understand your frustration regarding the withdrawal process and the need for repeated document submissions, and we appreciate your feedback.
Our goal is to ensure the safety and security of all transactions and player accounts, which sometimes requires additional verification steps. We apologize for any inconvenience this may have caused.
We would like to assist you further and resolve this issue promptly. Please contact our support team at support@voltslot.com, and we will do our best to help you.
Best Regards, VoltSlot Casino Team
Don't play on voltslot
Don't play on voltslot, I was playing yesterday and I had a balance of 1040 and whilst playing with a bet of 1,50 I suddenly had 45,- left I witnessed how my balance changed from 1040,- to 45,- i send an email but didn't respond yet.
27 de junio de 2024
Opinión espontánea
Respuesta de Voltslot Casino
Dear Bart,
Thank you for bringing this matter to our attention. We deeply apologize for the distressing experience you have had with your account balance.
At Voltslot Casino, we take such issues very seriously. Our goal is to ensure a fair and transparent gaming experience for all our players. We are committed to investigating this matter thoroughly and resolving it as quickly as possible.
Please contact our support team directly at support@voltslot.com with all relevant details about the incident. Our team is ready to assist you and will prioritize your case to ensure a prompt resolution.
Thank you for your patience and understanding. We value your feedback and are dedicated to improving our services to enhance your experience with us.
Best regards, Voltslot Casino Team
Ik heb geen slechte ervaringen
Ik heb geen slechte ervaringen, het is wel even moeite doen om de boel in te vullen en op te sturen, maar betalingen vrij snel. Niet zo snel als de Nederlandse sites, maar toch.
19 de junio de 2024
Opinión espontánea
Respuesta de Voltslot Casino
Dear Henk-Jan Wittink,
Thank you so much for your positive feedback! We are delighted to hear that you have had a good experience with Voltslot Casino.
We appreciate your understanding regarding the verification process, and we're glad to know that you found our payment times satisfactory. While we strive to make our services as swift and efficient as possible, your acknowledgment of our efforts means a lot to us.
If you ever have any questions or need further assistance, please do not hesitate to contact our support team at support@voltslot.com. We are always here to help and ensure you have the best gaming experience.
Thank you once again for your kind words and for choosing Voltslot Casino.
Best regards, Voltslot Casino Team
Niet de moeite
Dit soort sites halen de fun uit online casinos. Heb gewonnen ze vragen om verificatie heb mij creditcard betalingen opgestuurd wordt niet geaccepteerd ze willen een bank overschrijving zien ik heb gevraagd of ze niet 2 andere datums waar ik met mijn bank heb overgemaakt op konden sturen maar dat kon niet veranderd worden ze willen een verificatie zien die ik niet heb. Puntje bij paaltje weg winst ...ik krijg het niet voor elkaar. En de live chat is een lachertje.
15 de junio de 2024
Opinión espontánea
Respuesta de Voltslot Casino
Dear Henk,
Thank you for sharing your feedback. We sincerely apologize for the difficulties you have encountered with the verification process and the frustration this has caused.
At Voltslot Casino, we are committed to providing a safe and enjoyable gaming environment for all our players. Our verification procedures are in place to ensure the security of your transactions and account. We understand that these processes can sometimes be inconvenient, and we are sorry for any inconvenience you have experienced.
To better assist you, we recommend contacting our support team directly at support@voltslot.com. Please provide them with the details of your situation, and they will do their utmost to resolve the issue promptly and efficiently. We are also reviewing the performance of our live chat service to ensure that it meets the high standards our customers deserve.
Thank you for your patience and understanding. We value your feedback and are dedicated to improving our services to enhance your experience with us.
Best regards, Voltslot Casino Team
Tegenwoordig veel te lange doorlooptijd
Normaal na de dag van goedkeuring ( wat vaak dezelfde dag nog was) geld op je rekening. Sinds een tijdje zijn deze tijden veel langer. Sinds goedkeuring maandag heb ik vandaag( donderdag) nog steeds geen geld. Ook al sinds 2 uitbetaling staan voor goedkeuring en ook nu het wachtwoord first come first serve… waarvoor ben je vip speler? In ieder geval duurt het nu veel te lang om je geld te kunnen ontvangen.
13 de junio de 2024
Opinión espontánea
Respuesta de Voltslot Casino
Dear Reshma Autar,
Thank you for taking the time to share your feedback. We deeply apologize for the inconvenience you have experienced with the processing time for withdrawals. We understand how frustrating it can be to wait longer than expected for your funds, especially as a VIP player.
At Voltslot Casino, we strive to provide our customers with fast and reliable service. We are currently experiencing some delays, but please rest assured that we are working diligently to resolve these issues as quickly as possible.
We highly value our VIP members and want to ensure that you receive the best possible service. To address your concerns promptly, we recommend contacting our support team directly at support@voltslot.com. Our dedicated team will be happy to assist you with your specific situation and expedite the process for you.
Thank you for your patience and understanding. We appreciate your loyalty and are committed to improving your experience with us.
Best regards, Voltslot Casino Team
Trap er niet in!
Het is dat ik hier niet mag schelden, maar dit is echt een scam website, trap er niet in mensen.
ik heb met 25 euro 125 euro gewonnen, uit eindelijk is het voor geen enkele mogelijkheid mogelijk om je geld te terug te storten.
Ze willen allemaal informatie van je die je dan uit eindelijk geeft, die ze wellicht dan weer door verkopen aan ''derde'' trap er dus AUB NIET IN!
Ze hebben trouwens ook een zogenaamde LIVE Chat functie, als je daar op klikt gebeurt er niks.
30 de mayo de 2024
Opinión espontánea
Respuesta de Voltslot Casino
Dear Jeremy de Ruijter,
Thank you for taking the time to share your feedback. We are truly sorry to hear about your negative experience and we take your concerns very seriously.
At Voltslot, we strive to ensure that all our players have a fair and enjoyable experience. We regret any inconvenience you have encountered regarding your withdrawal process. Our team follows strict protocols to protect our players' personal information and complies with all regulatory requirements.
To better assist you and resolve your issue, we recommend reaching out to our dedicated support team at support@voltslot.com. They will be more than happy to help you with your withdrawal and address any concerns you may have.
Your satisfaction is very important to us, and we appreciate your patience and understanding as we work to resolve this matter.
Best Regards, VoltSlot Casino Team.
Not even 1 star worth
Not even 1 star worth. Waiting more then 2 months for a update about my refund
1 de abril de 2024
Opinión espontánea
Respuesta de Voltslot Casino
Dear Grisha,
We regret to learn of your dissatisfaction and the delay you've experienced regarding your refund. We strive to provide prompt and efficient service to all our customers, and we understand the frustration this situation may have caused you.
Please be advised that refunds may be subject to review, and in some cases, there may be circumstances leading to a denial of the refund. However, we acknowledge that waiting for over two months without an update is unacceptable.
We encourage you to reach out to our dedicated support team at support@voltslot.com. They will investigate your case promptly and provide you with the necessary assistance to resolve this matter.
Thank you for bringing this to our attention, and we appreciate your patience as we work towards a resolution.
Best Regards, VoltSlot Casino Team.
7 weken verder en geen enkele uitbetaling gedaan
Wacht nu al meer dan 7 weken op een terugbetaling. Het storten van geld gaat heel snel maar een winst uitkeren doen ze liever niet bij dit casino. De klantenservice en het support team blijven je afwimpelen met dat je geduld moet hebben. Ook krijg je een vip manager toegewezen maar ook deze zogenaamde Kira reageert al 6 weken niet op berichten en mails. Ik ga het nu hoger opzoeken en dit juridisch aanpakken. Voltslot moet zich diep schamen over hoe het zijn spelers omgaat.
8 de mayo de 2024
Opinión espontánea
Respuesta de Voltslot Casino
Dear Patrick Schuttrups,
Thank you for taking the time to provide feedback regarding your experience with us. We sincerely apologize for any inconvenience you have faced.
We understand your frustration regarding the delay in processing your withdrawal request. Please be assured that we take all withdrawal requests seriously and strive to process them as quickly as possible. However, there are certain verification procedures and security checks that need to be completed, which can sometimes cause delays.
Regarding your comments about our customer service and support team, we are disappointed to hear that you have not received the level of assistance you expected. We strive to provide excellent customer service to all our players, and we apologize if you feel that we have fallen short in this instance. We have taken note of your concerns and will investigate the matter further to ensure that our service standards are upheld.
In the meantime, if you require any assistance or have any further concerns, we encourage you to reach out to our support team at support@voltslot.com. Our dedicated team is available to assist you and address any issues you may have.
Once again, we apologize for any inconvenience caused and appreciate your patience and understanding.
Best Regards, VoltSlot Casino Team.
Je krijgt je geld hier niet terug
Je krijgt je geld hier niet terug ! Nu al weken bezig om mijn geld terug te krijgen . 😡🤬
2 de mayo de 2024
Opinión espontánea
Respuesta de Voltslot Casino
Dear Priscilla,
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience you have experienced regarding your withdrawal.
We understand the frustration of not receiving your funds promptly. Please rest assured that we take your concerns seriously and are committed to resolving this issue as quickly as possible.
To assist you further and ensure a swift resolution, we kindly ask you to contact our support team at support@voltslot.com. Our dedicated team will prioritize your case and work diligently to facilitate the return of your funds.
Your satisfaction is of the utmost importance to us, and we appreciate your patience and understanding as we address this matter.
Best Regards, VoltSlot Casino Team.
Dear all,
Dear all,
Don't believe these words from voltslot.com.
The chat hasn't changed, they just don't respond to emails to support.
And the general terms and conditions are not valid if they are in a country illegally. I have asked several lawyers about this.
Voltslot.com is just lying here. The chat says that my request is still being investigated.
It all contradicts each other.
All voltslot.com has to do is refund me and other players from illegal countries.
As a Dutch citizen you can no longer register on the site. They have now blocked that.
Dear voltslot employee who responded to this. Make sure that people who are owed money actually get it.
29 de abril de 2024
Opinión espontánea
Respuesta de Voltslot Casino
Dear Ruben Anvelink,
Thank you for reaching out to us and sharing your concerns. We sincerely apologize for any frustration you have experienced regarding your inquiries and the resolution of your issue.
We want to assure you that we take every customer inquiry seriously and strive to provide timely and helpful responses. Upon reviewing our records, we see that we have already addressed your previous inquiries multiple times. We kindly ask you to refer back to the messages you have received from us, as they contain the information regarding your request.
We understand your desire for clarity and prompt resolution. However, please be aware that further repetitive requests will not result in different responses. Rest assured that we have thoroughly investigated your case and provided the necessary assistance.
We genuinely appreciate your understanding and patience in this matter. If you have any additional questions or concerns, please do not hesitate to reach out to us.
Thank you for your continued cooperation.
Best Regards, VoltSlot Casino Team.
Oplichters!
Bij de eerste storting krijg je gelijk dikke bonussen. Meer mensen dit opgevallen? Echter als je wilt uitbetalen word het een serieus probleem en duurt het weken. Storten is uiteraard binnen 5 seconden geregeld. Na de eerste bonussen krijg je echter helemaal niets meer. Speel hier niet!!
1 de abril de 2024
Opinión espontánea
Respuesta de Voltslot Casino
Dear Ronald Schuttrups,
Thank you for taking the time to share your feedback with us. We appreciate all forms of input as it helps us improve our services.
We're glad to hear that you found our initial bonuses appealing upon your first deposit. However, we regret to learn about the challenges you encountered when attempting to withdraw your funds. We understand the importance of a seamless withdrawal process, and we apologize for any inconvenience this may have caused you.
Regarding the delay in processing withdrawals, we strive to expedite this aspect of our service and ensure that our players receive their funds promptly. We are continuously working on optimizing our withdrawal procedures to minimize any waiting times.
In addition, we're sorry to hear that you felt disappointed with the subsequent bonus offerings. We value your loyalty and aim to provide ongoing incentives and rewards to our players. Your feedback regarding this matter will be taken into consideration as we review and adjust our bonus policies.
If you have any further concerns or if there's anything we can assist you with, please don't hesitate to reach out to our support team at support@voltslot.com. They are available to address any issues or inquiries you may have and are dedicated to ensuring a positive experience for all our players.
Once again, thank you for sharing your thoughts with us. We hope to have the opportunity to improve your perception of our casino in the future.
Best Regards, VoltSlot Casino Team.
Slechtste casino ever zware oplichting
Slechtste casino ever zware oplichting! Ik gun ze geen geld meer dus mensen ajb niet spelen hier
15 de abril de 2024
Opinión espontánea
Respuesta de Voltslot Casino
Dear Syl Carnas,
We appreciate you taking the time to share your feedback.
We're sorry to hear about your negative experience. We take all feedback seriously and are committed to addressing any concerns our players may have.
If you have any specific issues or questions that you would like assistance with, please don't hesitate to reach out to our support team at support@voltslot.com. They are available to help resolve any issues you may be facing and ensure that you have a more positive experience with us.
Thank you for your understanding.
Best Regards, VoltSlot Casino Team.
Oplichters zijn het
Oplichters zijn het, speel hier niet mensen! Geld gestort maar nooit aangekomen bij mijn account. Heb lang gewacht en moest zelf erachter aan gaan terwijl die arrogante mensen van de livechat allang wisten dat het niet is aangekomen. Geld wel van mijn bankrekening afgeschreven. Livechat zegt dat ik moet wachten, wat betekent dat ik gwn mn geld dus kwijt ben. Scammers hier, nogmaals speel hier niet
14 de abril de 2024
Opinión espontánea
Respuesta de Voltslot Casino
Dear Kaj,
Thank you for bringing this matter to our attention.
We understand your frustration regarding the deposit issue you encountered. It's important to clarify that as a casino platform, we act as the recipient of deposits, and any delay or discrepancy in the crediting of funds to your account may be due to factors beyond our control, such as payment provider issues.
In situations where a deposit has been made but the funds have not reflected in your account balance, we always advise providing us with a screenshot confirming the deposit transaction and a bank statement showing the corresponding deduction. This allows us to investigate the issue further with our payment provider and seek resolution.
We sincerely apologize for any inconvenience caused by this situation. Our customer support team is available to assist you further with any questions or requests you may have. Please don't hesitate to contact them at support@voltslot.com for assistance.
Thank you for your understanding and cooperation.
Best Regards, VoltSlot Casino Team.
Failed but unfair denial verification process
Subject: Account Verification Assistance Request
Dear Voltslot Casino Team,
I hope this message finds you well. I am reaching out regarding the ongoing verification process for my account. I have already submitted confirmation of my recent deposit of 100.00 EUR, made on 2024-04-09 at 13:07 UTC, with all relevant details clearly visible, including the amount, date, time, and my name.
Despite multiple conversations via chat and email, I have encountered difficulties in completing the verification process. I have diligently explained the discrepancy between the address provided in my profile and the documents submitted on numerous occasions, but it seems to persist as an issue.
Allow me to clarify the situation: during the verification process, I noticed that the address automatically populated in the system differed from the one in my personal information. This discrepancy arose because the system had retained my previous address, which was still fresh in my memory. Unfortunately, I was unable to rectify this error at the time.
I am eager to resolve this matter promptly, as I am keen to access the funds I have rightfully earned. Your assistance in expediting the verification process would be greatly appreciated.
Thank you for your attention to this matter. I look forward to a swift resolution and the successful verification of my account so I can make my first withdrawal.
Warm regards,
Mike
13 de abril de 2024
Opinión espontánea
Respuesta de Voltslot Casino
Dear Mike,
Thank you for contacting the Voltslot Casino Team.
We appreciate your diligence in providing the necessary documentation for the verification process. We understand the importance of this process in ensuring the security and integrity of our platform.
Please be advised that the verification process is a mandatory step in order to facilitate withdrawals from your account. We apologize for any inconvenience you may have experienced during this process.
If any of the documents provided do not meet our verification requirements, it indicates that there may be an issue with the submitted documents. In such cases, we recommend providing the specific document requested for verification.
For further assistance with your account verification, please reach out to our support team at support@voltslot.com. They will be able to guide you through the process and assist you in resolving any issues you may encounter.
Thank you for your cooperation and understanding. We look forward to assisting you further and facilitating the successful verification of your account.
Best Regards, VoltSlot Casino Team.
Voltslot
Voltslot: Ik heb nu 4 maanden geleden mij Refund aangevraagd omdat jullie mij willens en wetens hebben toegelaten tot jullie Casino. Dit had helemaal niet gemogen en is dus illegaal. Ik heb jullie daar ruim 3 maanden geleden een email over gestuurd. Deze schijnt nog steeds in behandeling te zijn. Echter regelmatig vraag ik hiernaar maar de chat support beindigd direct de chat als ik hier een vraag over stel. Wanneer krijg ik mijn geld terug? Jullie hebben illegaal geopereerd in Nederland!
10 de abril de 2024
Opinión espontánea
Respuesta de Voltslot Casino
Dear Elena,
Thank you for reaching out to us. We understand your concern regarding your refund request. After thorough investigation, it appears that your refund was not processed because it was denied. We apologize for any inconvenience this may have caused.
It is important to note that it is the player's responsibility to ensure that online gambling is legal in their jurisdiction before creating an account with our casino. As stated in our Terms and Conditions, which you agreed to upon using our website, it is incumbent upon you to be aware of the laws regarding online gambling in your country.
According to our Terms and Conditions, if online gambling is prohibited, regulated, or unregulated in your jurisdiction, you are not allowed to use our services. Additionally, citizens and residents of certain countries, as listed in our Terms and Conditions, are prohibited from opening accounts with our website.
We advise you to review our Terms and Conditions thoroughly, particularly Sections 2.2 and 2.3, which outline the legal responsibilities of players and the restricted jurisdictions.
If you have any further questions or concerns, please feel free to contact us.
Best Regards, VoltSlot Casino Team.
ITS A SCAM
ITS A SCAM, CUSTOMER SERVICE ARE ALL IN IT, STILL WAITING FOR MY REFUND OVER 5 MONTHS NOW I GET THE SAME EMAIL "YOUR REQUEST HAS BEEN FORWARDED" THEY NEVER HELP, AND NO NEED TO REPLY TO THIS VOLTSLOT WITH U CAN TRY AGAIN AT CUSTOMER SERVICE BECAUSE YOU HAVE DONE IT BEFORE AND STILL CAME WITH THE SAME TEXTS TO JUST FEEDING ME LIES AND THAT YOU ARE ON IT, ITS A DISGRACE YOU SHOULD BE ASHAMED PROFITING ON THE TRUST AND BACKS OF PEOPLE. I WILL FILE A LAWSUIT AGAINST YOU IF IT IS NOT REFUNDED ASAP, I PROMISE YOU!
4 de abril de 2024
Opinión espontánea
Respuesta de Voltslot Casino
Dear Issy Miyagi,
Thank you for bringing your concerns to our attention regarding your refund request. We apologize for any inconvenience you have experienced in this matter.
Upon reviewing your case, it appears that your refund request was not processed within the expected timeframe. Typically, if a refund request has not been fulfilled within a period of 5 months, it indicates that the request has been denied. We understand your frustration and regret any disappointment this may have caused.
Our standard procedure is to inform players of the outcome of their refund requests, often citing our terms and conditions, to which every registered user has agreed. While we strive to address all customer inquiries promptly and satisfactorily, we acknowledge that there may have been delays or miscommunications in this instance.
We encourage responsible gaming practices and want to emphasize that our services are intended for entertainment purposes only. It's important to approach gaming with caution and not view it as a means of making profits.
If you would like to discuss your case further or require any assistance, we recommend reaching out to our customer support team at support@voltslot.com. They will be able to provide you with more information and assistance regarding your refund request.
Once again, we apologize for any frustration or inconvenience you have experienced, and we appreciate your understanding.
Best Regards, VoltSlot Casino Team.
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