VPN Secure Opiniones 727

Respuesta de VPN Secure

12 may 2025

We understand your frustration — and you're right to feel disappointed.

The Lifetime plans were sold by the previous owner of VPN Secure. When we acquired the company in 2023, it was through an asset-only sale — meaning we did not receive the original customer contracts or payments, including those related to Lifetime subscriptions.

Even so, we chose to continue supporting those accounts for two extra years at our own cost, in an effort to be fair despite the difficult situation.

We’re sorry this outcome doesn’t meet your expectations — and we wish things had been handled differently in the past.

— VPN Secure Team

Respuesta de VPN Secure

11 may 2025

Thanks for your message — and we fully understand how this feels from your side.

You paid for a service, and now it’s gone. That’s a horrible experience, no matter the explanation — and we won’t pretend otherwise.

The truth is: in 2023, the previous owner sold VPN Secure in what’s called an “asset-only” deal. That means we didn’t receive the contracts, revenue, or disclosures about the Lifetime Deals — we only got the tech and the domain. Still, we didn’t shut those accounts off right away. We kept them running for two full years without any income from them, hoping to find a path forward.

We know that doesn’t fix the situation. But it wasn’t a scam — and we’re not hiding. We’re here, answering every review, taking the heat, and doing our best to move forward with honesty — even when it hurts.

— VPN Secure Team