VPZ - Renfrew Opiniones 

6
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TrustScore: 4 sobre 5

4,2

4 Renfield Street, PA4 8RN Renfrew, GB

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Come in regularly, normally James or Andrew both the guys are great. However sometimes I am served by an English man who seems to try and rush me out and is a little too pushy regarding pound liquid... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

James was very responsive and helpful and Steve’s knowledge made the experience welcoming and easy. The boys know what they are talking about.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Went to the new Renfrew store with my husband yesterday. Steve was really excellent and very engaging. Love the new location.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Had a problem with a new vape a couple of weeks back. The lad gave me a replacement and all was well. Yesterday, same thing happened again. Took it back and the same lad done a thorough check and fou... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de cigarrillos electrónicos
  2. Tienda de baterías
  3. Tienda de vaporizadores

Escrito por la empresa

VPZ began in 2012, when our founders, eager to quit smoking, discovered that vaping was the only method that truly helped them kick the habit. Quitting smoking - especially alone - is no easy feat, and this was the spark that ignited the VPZ journey. What stood out to our founders while switching to vaping was the poor customer experience, limited availability, and lack of choice when sourcing liquids and coils. Motivated to help others quit smoking and aware that there were around 12.4 million smokers in the UK at the time, they opened the first VPZ store in Leith, Edinburgh. Their goal was simple: to help the local community make the switch, provide exceptional customer service, and spread awareness about vaping across the UK. Today, the evidence supports vaping as a powerful tool in the NHS stop-smoking strategy. While the well-known “95% less harmful” figure comes from a 2015 Public Health England review. Recent statistics show that around 5.5 million adults in Great Britain now vape, including roughly 3 million ex-smokers. Over the past five years, approximately 2.7 million people have quit smoking using a vape. In fact, the number of vapers now exceeds the number of smokers, with 5.5 million vapers compared to 4.9 million current smokers. Yet public perception still lags: studies show that 85% of smokers in 2024 underestimated how much less harmful vaping is, often believing it to be as harmful - or more harmful - than smoking. Educating smokers about the reduced risk could help more people make the switch. Our mission remains to assist those who want to quit smoking and support existing vapers on their journey. We do this through excellent customer service, an incredible range of products, cutting-edge technology, and local accessibility via stores across the UK. VPZ is still a family-run business with our headquarters in Edinburgh. Since opening our first store in Leith in 2012, we’ve grown to over 190 stores nationwide - and we’re not stopping there. Once recognised in the Virgin Fast Track 100 as Scotland’s fastest-growing business and 24th fastest-growing in the UK, our aim is to continue expanding until there is a VPZ on every high street, helping communities across the country make the switch to e-cigarettes. We pride ourselves on the expert knowledge and customer service of our vape store staff, who are always happy to help new and existing vapers find the right products to stay on their journey to becoming cigarette-free. Many of our team have been through the journey themselves, so they truly practice what they preach. You can rest assured that you’ll receive top-notch service at any VPZ store. All our Store Managers and Assistant Managers undergo rigorous product and service training before assisting customers. Great customer service, in-depth knowledge, and a genuine passion for vaping are at the heart of everything we do. We strive to provide expert advice and always recommend products that best meet our customers’ individual needs. When visiting any one of our VPZ stores across the UK, you can expect the biggest range of e-liquids nationwide and the best vaping devices on the market. Not only do we stock the hottest e-liquid brands from around the world, but our sister company, Absolute E-juice also create and manufactures our own brand e-liquids such as Self Juice. This is all done with meticulous care and attention at our state of the art production facility right here in Edinburgh and we utilise our staff to help create these flavours, why wouldn’t we. This means we can guarantee the best quality eliquids to every VPZ customer. All of this is crafted with meticulous care at our state-of-the-art production facility in Edinburgh, where our staff are actively involved in developing new flavours. This hands-on approach ensures that every VPZ customer receives e-liquids of the highest quality. So why not pop in-store today or browse the range on our site and make sure to follow us on Facebook, Instagram and X for all of the latest updates!

VPZ

Escrito por la empresa

The Vaping Specialist
VPZ is the UK's leading vape shop. Visit us in-store or online for the best deals on e-liquid, vape kits, mods, tanks, coils and more. Free next day delivery and click & collect are available across the UK. VPZ started in 2012 when the owners, who had a desire to stop smoking, tried various ways to switch from cigarettes and found that vaping was the only thing that helped them kick the habit. We now have over 180 vape stores across the UK, with more store openings on the way.

Free Next Day Delivery When You Spend £19.99

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Información de contacto

4,2

Muy bueno

TrustScore: 4 sobre 5

6 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,2

Todas las opiniones

(6)

299 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

VPZ renfrew

Come in regularly, normally James or Andrew both the guys are great. However sometimes I am served by an English man who seems to try and rush me out and is a little too pushy regarding pound liquids etc. whenever I am in. I was served by James today and he was super, gave me all the information I need regarding the vape tax and different pod strengths helping me decide on what vape was right for me.

Great service super pleased!!!

16 de agosto de 2026
Opinión espontánea
Logotipo de VPZ - Renfrew

Respuesta de VPZ - Renfrew

Kyle Anderson,

We are delighted to hear about your positive experience with us and appreciate you sharing your feedback. It's wonderful to know that our team provided you with excellent service and helpful information. We value your comments regarding your interactions with different team members, and we will certainly address this internally to ensure consistent service quality for all our valued customers. We look forward to your next visit!

VPZ

Valorada con 5 estrellas sobre 5

Went to the new Renfrew store with my…

Went to the new Renfrew store with my husband yesterday. Steve was really excellent and very engaging. Love the new location.

8 de agosto de 2026
Opinión espontánea
Logotipo de VPZ - Renfrew

Respuesta de VPZ - Renfrew

Lara Leon,

We're so happy to hear you enjoyed your visit to our new location and had such a positive experience with our team member. We appreciate your kind words!

VPZ

Valorada con 5 estrellas sobre 5

James and Stee

James was very responsive and helpful and Steve’s knowledge made the experience welcoming and easy.

The boys know what they are talking about.

8 de agosto de 2026
Opinión espontánea
Logotipo de VPZ - Renfrew

Respuesta de VPZ - Renfrew

Thomas Martin,

We are so glad to hear that James and Steve provided you with such a welcoming and easy experience. The lads love what they do and we truly appreciate your kind words and positive feedback.

VPZ

Valorada con 5 estrellas sobre 5

Been going to VPZ Renfrew for over a…

Been going to VPZ Renfrew for over a year. Great service the staff are always helpful. Steve was great

8 de agosto de 2026
Opinión espontánea
Logotipo de VPZ - Renfrew

Respuesta de VPZ - Renfrew

Jon Luke,

We are so happy to hear about your positive experiences with us over the past year. Your kind words about our team's helpfulness are truly appreciated.

VPZ

Valorada con 5 estrellas sobre 5

Renfrew shop,was a great help.

Had a problem with a new vape a couple of weeks back. The lad gave me a replacement and all was well. Yesterday, same thing happened again. Took it back and the same lad done a thorough check and found it was the coil that was the problem. Got it working again and all's good. Great service.

29 de julio de 2026
Opinión espontánea
Logotipo de VPZ - Renfrew

Respuesta de VPZ - Renfrew

Hi Stevie,

We're so glad to hear that our team was able to resolve the issue with your vape and get you back to enjoying it. We appreciate you highlighting the excellent service you received, and we thank you for your positive feedback.

Kind Regards,
VPZ

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