VPZ - Wimbledon Opiniones 2

TrustScore: 3.5 sobre 5

3,4

56 The Broadway, Wimbledon, SW19 1RQ London, GB


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Información sobre la empresa

  1. Tienda de cigarrillos electrónicos
  2. Tienda de baterías
  3. Tienda de vaporizadores

Escrito por la empresa

VPZ began in 2012, when our founders, eager to quit smoking, discovered that vaping was the only method that truly helped them kick the habit. Quitting smoking - especially alone - is no easy feat, and this was the spark that ignited the VPZ journey. What stood out to our founders while switching to vaping was the poor customer experience, limited availability, and lack of choice when sourcing liquids and coils. Motivated to help others quit smoking and aware that there were around 12.4 million smokers in the UK at the time, they opened the first VPZ store in Leith, Edinburgh. Their goal was simple: to help the local community make the switch, provide exceptional customer service, and spread awareness about vaping across the UK. Today, the evidence supports vaping as a powerful tool in the NHS stop-smoking strategy. While the well-known “95% less harmful” figure comes from a 2015 Public Health England review. Recent statistics show that around 5.5 million adults in Great Britain now vape, including roughly 3 million ex-smokers. Over the past five years, approximately 2.7 million people have quit smoking using a vape. In fact, the number of vapers now exceeds the number of smokers, with 5.5 million vapers compared to 4.9 million current smokers. Yet public perception still lags: studies show that 85% of smokers in 2024 underestimated how much less harmful vaping is, often believing it to be as harmful - or more harmful - than smoking. Educating smokers about the reduced risk could help more people make the switch. Our mission remains to assist those who want to quit smoking and support existing vapers on their journey. We do this through excellent customer service, an incredible range of products, cutting-edge technology, and local accessibility via stores across the UK. VPZ is still a family-run business with our headquarters in Edinburgh. Since opening our first store in Leith in 2012, we’ve grown to over 190 stores nationwide - and we’re not stopping there. Once recognised in the Virgin Fast Track 100 as Scotland’s fastest-growing business and 24th fastest-growing in the UK, our aim is to continue expanding until there is a VPZ on every high street, helping communities across the country make the switch to e-cigarettes. We pride ourselves on the expert knowledge and customer service of our vape store staff, who are always happy to help new and existing vapers find the right products to stay on their journey to becoming cigarette-free. Many of our team have been through the journey themselves, so they truly practice what they preach. You can rest assured that you’ll receive top-notch service at any VPZ store. All our Store Managers and Assistant Managers undergo rigorous product and service training before assisting customers. Great customer service, in-depth knowledge, and a genuine passion for vaping are at the heart of everything we do. We strive to provide expert advice and always recommend products that best meet our customers’ individual needs. When visiting any one of our VPZ stores across the UK, you can expect the biggest range of e-liquids nationwide and the best vaping devices on the market. Not only do we stock the hottest e-liquid brands from around the world, but our sister company, Absolute E-juice also create and manufactures our own brand e-liquids such as Self Juice. This is all done with meticulous care and attention at our state of the art production facility right here in Edinburgh and we utilise our staff to help create these flavours, why wouldn’t we. This means we can guarantee the best quality eliquids to every VPZ customer. All of this is crafted with meticulous care at our state-of-the-art production facility in Edinburgh, where our staff are actively involved in developing new flavours. This hands-on approach ensures that every VPZ customer receives e-liquids of the highest quality. So why not pop in-store today or browse the range on our site and make sure to follow us on Facebook, Instagram and X for all of the latest updates!

VPZ

Escrito por la empresa

The Vaping Specialist
VPZ is the UK's leading vape shop. Visit us in-store or online for the best deals on e-liquid, vape kits, mods, tanks, coils and more. Free next day delivery and click & collect are available across the UK. VPZ started in 2012 when the owners, who had a desire to stop smoking, tried various ways to switch from cigarettes and found that vaping was the only thing that helped them kick the habit. We now have over 180 vape stores across the UK, with more store openings on the way.

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Información de contacto

  • 56 The Broadway, Wimbledon, SW19 1RQ, London, Reino Unido

  • 020 8544 1020

3,4

Medio

TrustScore: 3.5 sobre 5

2 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 4 estrellas sobre 5

Friendly staff

Friendly staff. Great shop. I have been using them for a good while.
Very disappointed when I went to recycle my used products to be told they have stopped the service.
Why why why!!
Surely it's the least you can do for your customers and the planet.
I might have to find another company that recycles.
What a shame

10 de enero de 2026
Opinión espontánea
Logotipo de VPZ - Wimbledon

Respuesta de VPZ - Wimbledon

Hi Nicky

We appreciate your long-term patronage and are glad you've enjoyed our shop and staff. We acknowledge your disappointment regarding the recycling program's discontinuation. We recognize the importance of recycling to our customers and the environment. Your feedback will be shared as we evaluate our services.

Thanks

VPZ

Valorada con 1 estrellas sobre 5

I went into my local store in Wimbledon…

I went into my local store in Wimbledon yesterday (which was a warm day). After two minutes i had sweat dripping off my face onto the counter. I could not believe how hot it was in the shop, and worst of all is how your company expect your staff to work in that enviroment. There is an AC unit in the store which i know has not worked for at least the last two years. The staff are friendly and helpful and im sure its not too much to ask to spend a couple hundred pounds to fix the AC.

19 de junio de 2025
Opinión espontánea
Logotipo de VPZ - Wimbledon

Respuesta de VPZ - Wimbledon

Hiya Moosh

We're really sorry to hear that the temperature in our shop made your visit uncomfortable. We completely understand how important a cool and welcoming environment is, especially during warmer days. We're already looking into ways to improve this and appreciate your feedback—it helps us do better. We hope you'll consider giving us another try soon.

Thanks

VPZ

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