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Vrbo Opiniones 

521
•
TrustScore: 4.5 sobre 5

4,3

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Consulta las opiniones de los clientes

Valorada con 3 estrellas sobre 5

Disappointing Experience. Made a booking online for a holiday home and paid. Only to be then told by the owner that the house had already been booked by someone else and in any case it only accommoda... Ver más

Valorada con 5 estrellas sobre 5

really easy to use and search for the perfect holiday destination. I was able to filter down to specific requirements and then able to contact the owner through secure messaging within Vrbo. Once I b... Ver más

Valorada con 4 estrellas sobre 5

Found the booking process really easy to use. I had also contacted the host with some pre booking queries and the response time was excellent.The only disappointment was when I booked, the transaction... Ver más

Valorada con 5 estrellas sobre 5

The information provided on the Vrbo website was good, the booking process was smooth and the letting agents, Homerti, have been responsive and helpful. What more should one ask for ?

Información sobre la empresa

  1. Alquiler de vacaciones
  2. también en la categoría
  3. Agencia de alquiler de casas para vacaciones
  4. Agregador de viajes
  5. Casa de vacaciones
  6. Operador de excursiones

Sobre Vrbo

Escrito por la empresa

Vrbo is a holiday rental platform for booking entire homes, and only entire homes. No shared spaces. No shared hosts. Just one place for you and your group to stay together.

Founded in 1995, Vrbo now offers more than 2 million holiday homes across 190+ countries. From beach houses and cabins to flats and city apartments, Vrbo helps travellers find the right space for trips where privacy, comfort and connection matter most.

What is Vrbo?
Vrbo is focused exclusively on entire-home stays, so you book the whole place to yourselves, not a shared room, shared space or host-occupied home. That matters for travellers who want more privacy, more room and one home base for family holidays, reunions and group travel. Vrbo started as Vacation Rentals By Owner and still focuses on helping travellers book entire homes for trips that are better together.

Why travellers choose Vrbo
Not every trip is best served by a hotel room or a stay with shared spaces. Vrbo is for travellers who want an entire home where they can stay together more comfortably.
With a Vrbo holiday home, travellers can:

* stay together under one roof
* enjoy privacy with no shared spaces
* cook, relax and connect comfortably
* choose a home that fits the way their group wants to travel
* spend less time coordinating separate rooms and more time being together

That focus is what makes Vrbo different. Unlike platforms that mix shared and private stays, Vrbo is centred on entire homes only. For families and groups, that can mean more privacy, fewer compromises and more time together.

How does Vrbo work?
Booking on Vrbo is simple:

1. search where and when you want to travel
2. compare holiday homes, prices, amenities and reviews
3. book the entire home that fits your trip

Vrbo makes booking feel straightforward, so travellers can spend less time second-guessing and more time looking forward to the trip.

Book with confidence
Vrbo helps travellers book with confidence through clearer information upfront. Listings can include:

* verified guest reviews
* real traveller photos
* detailed amenities and property highlights
* Q&A from past guests
* review summaries that help set expectations

Vrbo also highlights homes with a strong track record of great stays, giving travellers more confidence in the holiday rental they choose and fewer surprises when they arrive.

Support you can trust
Every booking is automatically backed by VrboCare. If a significant issue affects a covered stay, Vrbo will help travellers find a similar place or receive a refund when eligible. Vrbo also offers customer support 24 hours a day, 365 days a year, with help available via chat and phone. And because trust also means privacy, interior cameras, shared homes and unannounced visits from hosts are not allowed on the platform. Together, these protections help travellers book with more confidence and fewer surprises.

Rewards through One Key
Vrbo is part of One Key, a free travel rewards programme that lets you earn and use rewards across Expedia, Hotels.com and Vrbo. Members can earn up to 2% in OneKeyCash on holiday rentals and use rewards across eligible bookings on all three brands. Members also get instant Member Prices on hotels through Expedia and Hotels.com:

* Blue members save 10% or more
* Silver members save 15% or more
* Gold members save 20% or more
* Platinum members save 20% or more

The more you stay, the more you save. *

*Terms apply. OneKeyCash is earned on eligible bookings and redemption is limited to eligible bookings and participating holiday rentals.

Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

521 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,3

Todas las opiniones

(521)

521 opiniones en los últimos 12 meses

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Valorada con 4 estrellas sobre 5

Easy to use booking process but it may go through on different currency

Found the booking process really easy to use. I had also contacted the host with some pre booking queries and the response time was excellent.The only disappointment was when I booked, the transaction went through to my bank in Euros so I will get changed a non sterling fee of about 3%. There was no indication at all on the website that this transaction would be in Euros, indeed all figures were shown in sterling.

7 de noviembre de 2026
Valorada con 1 estrellas sobre 5

Booked accommodation to then receive a…

Booked accommodation to then receive a message ro say that it was already booked and should not of been advertised

7 de noviembre de 2026
Logotipo de Vrbo

Respuesta de Vrbo

Hi Shane,

Thank you for sharing your feedback. We understand your concern regarding booking an accommodation and then being informed it was already booked/unavailable and should not have been advertised.

Our team is investigating and will be in touch to discuss this further.

Thanks,
Review Resolutions Team
Expedia Group

Valorada con 3 estrellas sobre 5

I haven't heard from the owners yet

I haven't heard from the owners yet. Usually, I get contacted right away. I have no confirmation email. My credit card was billed, but nothing else. I'm beginning to wonder if I was scammed

4 de noviembre de 2026
Valorada con 2 estrellas sobre 5

Unexpected payment taken

It said you won’t be charged now but the full amount was taken from my bank account for my booking immediately

6 de noviembre de 2026
Logotipo de Vrbo

Respuesta de Vrbo

Hi Cahill,

Thanks for letting us know about this. We understand your concern about being told you wouldn’t be charged yet, but seeing the full booking amount taken right away. We’re reviewing your details and will contact you shortly.

Thanks,
Review Resolutions Team
Expedia Group

Valorada con 2 estrellas sobre 5

When i checked my bank

When i checked my bank, i have had £81
Taken from my account, wasn’t made aware of this.

5 de noviembre de 2026
Logotipo de Vrbo

Respuesta de Vrbo

Hi,

Thanks for sharing your feedback. We understand your concern about seeing a £81 charge that you weren’t expecting or made aware of.

We’re looking into this and will follow up with you directly to understand what happened and see how we can help.

Thanks,
Review Resolutions Team
Expedia Group

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