really easy to use and search for the perfect holiday destination. I was able to filter down to specific requirements and then able to contact the owner through secure messaging within Vrbo. Once I b... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
The booking went smoothly. However, there was one thing i found confusing. At the point of booking, it was stated ‘cancellation protection can be added after payment’. I would have liked to have added... Ver más
The information provided on the Vrbo website was good, the booking process was smooth and the letting agents, Homerti, have been responsive and helpful. What more should one ask for ?
Found the booking process really easy to use. I had also contacted the host with some pre booking queries and the response time was excellent.The only disappointment was when I booked, the transaction... Ver más
Información sobre la empresa
- Alquiler de vacaciones
- también en la categoría
- Agencia de alquiler de casas para vacaciones
- Agregador de viajes
- Casa de vacaciones
- Operador de excursiones
Sobre Vrbo
Escrito por la empresa
Vrbo is a holiday rental platform for booking entire homes, and only entire homes. No shared spaces. No shared hosts. Just one place for you and your group to stay together.
Founded in 1995, Vrbo now offers more than 2 million holiday homes across 190+ countries. From beach houses and cabins to flats and city apartments, Vrbo helps travellers find the right space for trips where privacy, comfort and connection matter most.
What is Vrbo?
Vrbo is focused exclusively on entire-home stays, so you book the whole place to yourselves, not a shared room, shared space or host-occupied home. That matters for travellers who want more privacy, more room and one home base for family holidays, reunions and group travel. Vrbo started as Vacation Rentals By Owner and still focuses on helping travellers book entire homes for trips that are better together.
Why travellers choose Vrbo
Not every trip is best served by a hotel room or a stay with shared spaces. Vrbo is for travellers who want an entire home where they can stay together more comfortably.
With a Vrbo holiday home, travellers can:
How does Vrbo work?
Booking on Vrbo is simple:
Book with confidence
Vrbo helps travellers book with confidence through clearer information upfront. Listings can include:
Support you can trust
Every booking is automatically backed by VrboCare. If a significant issue affects a covered stay, Vrbo will help travellers find a similar place or receive a refund when eligible. Vrbo also offers customer support 24 hours a day, 365 days a year, with help available via chat and phone. And because trust also means privacy, interior cameras, shared homes and unannounced visits from hosts are not allowed on the platform. Together, these protections help travellers book with more confidence and fewer surprises.
Rewards through One Key
Vrbo is part of One Key, a free travel rewards programme that lets you earn and use rewards across Expedia, Hotels.com and Vrbo. Members can earn up to 2% in OneKeyCash on holiday rentals and use rewards across eligible bookings on all three brands. Members also get instant Member Prices on hotels through Expedia and Hotels.com:
*Terms apply. OneKeyCash is earned on eligible bookings and redemption is limited to eligible bookings and participating holiday rentals.
Founded in 1995, Vrbo now offers more than 2 million holiday homes across 190+ countries. From beach houses and cabins to flats and city apartments, Vrbo helps travellers find the right space for trips where privacy, comfort and connection matter most.
What is Vrbo?
Vrbo is focused exclusively on entire-home stays, so you book the whole place to yourselves, not a shared room, shared space or host-occupied home. That matters for travellers who want more privacy, more room and one home base for family holidays, reunions and group travel. Vrbo started as Vacation Rentals By Owner and still focuses on helping travellers book entire homes for trips that are better together.
Why travellers choose Vrbo
Not every trip is best served by a hotel room or a stay with shared spaces. Vrbo is for travellers who want an entire home where they can stay together more comfortably.
With a Vrbo holiday home, travellers can:
* stay together under one roof
* enjoy privacy with no shared spaces
* cook, relax and connect comfortably
* choose a home that fits the way their group wants to travel
* spend less time coordinating separate rooms and more time being together
How does Vrbo work?
Booking on Vrbo is simple:
1. search where and when you want to travel
2. compare holiday homes, prices, amenities and reviews
3. book the entire home that fits your trip
Book with confidence
Vrbo helps travellers book with confidence through clearer information upfront. Listings can include:
* verified guest reviews
* real traveller photos
* detailed amenities and property highlights
* Q&A from past guests
* review summaries that help set expectations
Support you can trust
Every booking is automatically backed by VrboCare. If a significant issue affects a covered stay, Vrbo will help travellers find a similar place or receive a refund when eligible. Vrbo also offers customer support 24 hours a day, 365 days a year, with help available via chat and phone. And because trust also means privacy, interior cameras, shared homes and unannounced visits from hosts are not allowed on the platform. Together, these protections help travellers book with more confidence and fewer surprises.
Rewards through One Key
Vrbo is part of One Key, a free travel rewards programme that lets you earn and use rewards across Expedia, Hotels.com and Vrbo. Members can earn up to 2% in OneKeyCash on holiday rentals and use rewards across eligible bookings on all three brands. Members also get instant Member Prices on hotels through Expedia and Hotels.com:
* Blue members save 10% or more
* Silver members save 15% or more
* Gold members save 20% or more
* Platinum members save 20% or more
*Terms apply. OneKeyCash is earned on eligible bookings and redemption is limited to eligible bookings and participating holiday rentals.
Información de contacto
Estados Unidos
- 1-877-202-4291
- vrbo.com/en-gb
4,3
Excelente
541 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Quick easy and efficient process
1 de noviembre de 2026
Es posible que utilice la IA para responderVer más
En Trustpilot apostamos por el contenido creado por personas. Sin embargo, esta empresa puede utilizar nuestra herramienta de respuesta asistida por IA para redactar sus respuestas.
Hassle and charged extra The booking did not go through even…
The booking did not go through even though it was verified on my banking app and on the Vrbo app, I had to call an 0345 number was on the phone for 10 mins and got an extra £30 charge for my dog which on Vrbo was included in the price I was originally given.
06.11.2026
Received a reply from Vrbo to say they can see I have been in touch with the support team and it’s important to them that the right price shown. I was in touch with their support when the payment didn’t go through, before being overcharged. No instructions were sent about how to access the property either had to call up when I arrived despite having messaged before I left. Awful service will not be using Vrbo again .
30 de octubre de 2026
Respuesta de Vrbo
Hi Caroline,
Thank you for sharing your feedback. We understand your concern about the booking not completing as expected and the total cost changing. We know how important it is to have clear confirmation and accurate pricing when you book.
We can see that you’ve already been in contact with our support team. If you need any additional help, please contact us at help.vrbo.com/contact.
Thank you,
Review Resolutions Team
Expedia Group
Perfect Booking Experience
As always great selection of properties for any budget level
1 de noviembre de 2026
All is good 😊 very quick and easy to do
All is good 😊 very quick and easy to do
31 de octubre de 2026
Reasonable availability even at short notice
Even at short notice some good properties to review just wish the filters were a little better thought out. For instance private parking and a layout of the property would quickly confirm what is actually available.
1 de noviembre de 2026
Great clear photos of the apartment
Great clear photos of the apartment. Easy to book
31 de octubre de 2026
Worked well
31 de octubre de 2026
We've used VRBO for over 10 years and…
We've used VRBO for over 10 years and always find a property. Generally great experience, and easy to use.
31 de octubre de 2026
Payment didn't go through, extra costs
Payment didn't go through. When I finally managed to get through to the company that books the holidays, to complete payment, it cost extra because Vrbo didn't include the dog - even though I included her in the booking. Cottages.com told me this is a regular problem with Vrbo. Also, had to go via 3 different companies to actually find who the property was being rented through. Clunky, clumsy system and about as transparent as a cup of ditch water! AI Overlords on the phone also made the process beyond frustrating, it can't tell what you are saying and sends you round in circles.
30 de octubre de 2026
Respuesta de Vrbo
Hi,
Thank you for bringing this to our attention. We understand how stressful it is when a payment won’t complete as expected and you then face unexpected changes to the total, especially after providing all the details upfront.
We can see that you’ve already been in contact with the host. If you need any additional help, please contact us at help.vrbo.com/contact.
Thank you,
Review Resolutions Team
Expedia Group
On booking it said you will not be…
On booking it said you will not be charged yet
I was expecting to and willing to pay a deposit but it took the full amount of £1350 which I wasn't expecting as we're not going until 31st July 2027 9 Months away!! And usually pay a deposit with the balance due 3months before
31 de octubre de 2026
Respuesta de Vrbo
Hi Karenlyon,
Thank you for taking the time to share your feedback. We understand your concern that the booking indicated you wouldn’t be charged yet, but the full amount was taken at the time of booking even though your trip is not until July 2027.
We’re looking into this and will follow up with you directly to understand what happened and see how we can help.
Thank you,
Review Resolutions Team
Expedia Group
Simple and easy to Book
From start to finish the booking process was very straightforward and simple
31 de octubre de 2026
Easy to navigate website
Easy to navigate website. Easy to save and also delete 'Favourites'. Website did freeze and then drop out mid payment. Disconcerting but not necessarily Vbro problem
31 de octubre de 2026
Easy to use site
Easy to use site, simple and straightforward. Used Vrbo before and is my favourite site to use to book a trip.
30 de octubre de 2026
It was easy to complete
31 de octubre de 2026
This was my first time using Vrbo
This was my first time using Vrbo. I was very well attended to regarding my accommodation booking. The agent who dealt with me was super attentive, patient and caring about any concerns or queries I had. Thank you.
30 de octubre de 2026
booking process wasn't easy had to keep…
booking process wasn't easy had to keep coming out going back in as it wouldn't load the booking.then when pressing to book it wouldn't do anything took a lot longer than it should have
30 de octubre de 2026
Owner very quick to respond
Owner very quick to respond. Seamless transaction and initial questions of the area already answered in minutes.
30 de octubre de 2026
Easy and prompt confirmation
30 de octubre de 2026
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.