Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I have used several different cbd sellers and I find VSAVI the best, you get the right product and you get a good price too, in the past I have spent around £20 more per bottle on the same oil with ot... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Amazing service from Vsavi! Ordered my goods at 12-53pm Tuesday with normal free delivery, got email at 14-13pm saying goods were dispatched and they were delivered this morning Wednesday at 10-45am!... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I wanted to find a 'healthier' option than using disposable vape. The liquids that Vsavi sell appealed to me as the ingredients are natural and I can choose the nicotine level I want. I had no idea wh... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Fantastic service and excellent product, I would never shop anywhere else. Talk about personal service! Last time I ordered I forgot to specify 1.8, it defaults to 0, I was emailed to ask if that corr... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de vitaminas y suplementos
  2. Tienda de cigarrillos electrónicos
  3. Tienda de vaporizadores

Escrito por la empresa

Created for you and your wellbeing, VSAVI brings to the UK the best quality CBD products and a friendly, knowledgeable service.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

303 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 24 horas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,5

Todas las opiniones

(303)

12 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Vsavi vape

Speedy delivery ,,really pleased with vape and it charges really quick .no problems at all unlike other vapes ,,chemical free ,well happy with the product even my mum is getting one to quit smoking ,,

23 de julio de 2023
Logotipo de VSAVI

Respuesta de VSAVI

Thank you Paul for taking the time to write your review. We are glad you are happy with the product and service provided.

Valorada con 1 estrellas sobre 5

Order not sent, been ask to call a number that they don't answer.

After I had placed my order, and past the due delivery date given when placing the order, I received a text asking me to call them regarding my order. I called straight away, and no one picked up. I then decided to send them an email, on their customer service email address given on their website, to ask them to cancel my order if it hadn't been shipped yet.
Two days later I receive another text asking me to call them. Again, I call them, but no one picks up. I then resend an email asking them to cancel my order. Both email have been left unanswered, and the order still hasn't been received.
When I place an order, I don't want to have to chase, and have to call a number that no one replies to. The text also mentions that I can click on "Chat" which is nowhere to be found. The text didn't mention what the issue was but simply that I had to call. Maybe next time try and first before asking your customers to call you.

23 de julio de 2023
Logotipo de VSAVI

Respuesta de VSAVI

Thank you for taking the time to write your review...We are sorry you are not happy the service provided. Customer service will contact you regarding the issues you have had.

Valorada con 1 estrellas sobre 5

I still haven't received the CBD oil…

I still haven't received the CBD oil pack I ordered

2 de julio de 2023
Logotipo de VSAVI

Respuesta de VSAVI

Thank you for taking the time to write your review. Customers can contact customer service if there is a problem with delivery. They are always happy to help resolve any issues.

Valorada con 5 estrellas sobre 5

Great products and service

Great products at great prices made easy to purchase online and delivered quickly.

30 de junio de 2023
Logotipo de VSAVI

Respuesta de VSAVI

Thank you Susan for taking the time to write your review. We are glad you are happy with the products and service we provided.

Valorada con 5 estrellas sobre 5

As always

As always, it is what it says on the bottle, and good value and quality

10 de mayo de 2023
Logotipo de VSAVI

Respuesta de VSAVI

Thank you Caroline for taking the time t write your review. We appreciate your comments.

Valorada con 5 estrellas sobre 5

good service.

fast, as described, all good.

10 de mayo de 2023
Logotipo de VSAVI

Respuesta de VSAVI

Thank you for taking the time to write your review. We appreciate your comments.

Valorada con 5 estrellas sobre 5

Great thanks.

12 de abril de 2023
Logotipo de VSAVI

Respuesta de VSAVI

Thank you Jason for taking the time to write your review. We appreciate your comments.

Valorada con 5 estrellas sobre 5

Great stuff

Great stuff, Thank you

13 de marzo de 2023
Logotipo de VSAVI

Respuesta de VSAVI

Thank you James for taking the time to write your review. We appreciate your comments.

Valorada con 5 estrellas sobre 5

Exceptional customer service

Exceptional customer service, I am very satisfied
Many thanks to Ruth, who is very professional, understanding and supportive!!!
I recomend VSAVI

1 de marzo de 2023
Logotipo de VSAVI

Respuesta de VSAVI

Thank you Lina for taking the time to write your review. We are glad you are happy with the service provided. Your comments are very much appreciated.

Valorada con 4 estrellas sobre 5

Sorry

Sorry, but I haven't used this product long enough to be able to evaluate it objectively

2 de febrero de 2023
Logotipo de VSAVI

Respuesta de VSAVI

Thank you for your comments.

Valorada con 4 estrellas sobre 5

lushious liquid, infuriating bottles

I got 30ml each of the 100% VG Toffee Caramel Choco and Coconut Delight from the Gourmet range. Both e-liquids are lushious, and perfect for my taste. Vsavi sent them straight away and they arrived the next day. The containers, on the other hand, are a nightmare. The liquid came in 6 10ml bottles, so a lot of boxes, leaflets and single-use plastic. Plus the bottles are so hefty they can't be squeezed manually - I'm having to use a pair of pliers to squeeze the juice into the tank. I've had bottles of thinner plastic all the way from ECblend in the States which easily survived the shipping. So a bit of wriggle-room for improvement there - but the juice really is lovely.

9 de febrero de 2023
Logotipo de VSAVI

Respuesta de VSAVI

Thank you for taking the time to write your review. Your comments are very much appreciated.

Valorada con 2 estrellas sobre 5

Vsavi are usually great…

Vsavi are usually great but on this occasion my order is nearly a week late and still nothing.

14 de enero de 2023
Logotipo de VSAVI

Respuesta de VSAVI

Hi thanks for taking the time to write your review. I am sorry you are having problems with your delivery. Customer service is happy to help with any delivery issues you have had.

Valorada con 5 estrellas sobre 5

excellent service

everthing i have purchased from VSAVI all products have been very quick delivery, arrived safe , very happy with my items, excellent service all round

14 de diciembre de 2022
Logotipo de VSAVI

Respuesta de VSAVI

Thank you Dawn for taking the time to write your review. Your comments are very much appreciated.

Valorada con 1 estrellas sobre 5

Frustrating experience for a product that’s meant to relieve stress

2nd order in a row that the products have been out of stock. You get a text for you to call in, rather than them having the courtesy to call you. Then the people on the phone wonder why you don’t have your order number to hand. First call they said half my products weren’t in stock so I asked for a refund which I never received, then a week and a half later I get another text and the other two items are now also out of stock. So they cancelled my order and I did receive tue full amount back.

15 de noviembre de 2022
Logotipo de VSAVI

Respuesta de VSAVI

Hi Jane

Thanks for taking the time to write your review.

We are sorry you did not have a good experience when ordering from us.

We do contact customers in the first instance by phone if the product is out of stock. A text message is sent if there is no reply to the phone call. An email is also sent.

It can sometimes take several days for customers to get back to us.

We always issue refunds as soon as payments are settled. We are glad you have now received your refund.

Valorada con 1 estrellas sobre 5

Did not deliver

Did not deliver. Had to chase and was told they had tried to deliver and would redeliver at my cost. I was here all day when they claim they tried to deliver.

3 de noviembre de 2022
Logotipo de VSAVI

Respuesta de VSAVI

Hi Peter
Thanks for taking the time to write your review. We are sorry you had some problems with the delivery. The courier company tried several times to deliver your parcel and could not gain access. Your parcel has now been delivered.

Valorada con 5 estrellas sobre 5

Excellent customer service and quality…

Excellent customer service and quality products. Will shop here again 👍

1 de noviembre de 2022
Opinión espontánea
Logotipo de VSAVI

Respuesta de VSAVI

Hi thanks for taking the time to write your review. We are glad you are happy with our products and the service we provided.

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más