VULCAN Fitness  Opiniones 

767
•
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I wanted to check dimensions for a folding squat rack before purchasing and the team was swift and very helpful with the information that helped me decide. I have also purchased a multi storage rack a... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Responsive, friendly and keen to sort all my trick questions out of hours on a Friday night. I also messed up my order but they went out of their way to get it back on track. Highly recommended.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Fast delivery and I love everything I received, amazing quality equipment! I got the olympic Elite black bumper package as well as some dumbbells, wall balls and a plyo box and I've been using a combo... Ver más

Valorada con 5 estrellas sobre 5

I arrived on the spot and received great customer service. I came to see the range however I ended up making purchases on the spot and I’ve been very happy with what the products. In particular, I got... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de equipos para fitness
  2. también en la categoría
  3. Mayorista de equipos para fitness
  4. Tienda de deportes

Sobre VULCAN Fitness

Escrito por la empresa

We are an Australian owned and operated small business that’s run by two best mates and fitness enthusiasts. Our goal is simple – to enable as many Australians as possible to access high quality home and commercial fitness equipment at an affordable price and achieve their fitness goals. Since starting the business in 2020, over 10 thousand Australians have entrusted us to do just that.

GENIUNE SERVICE | PERFORMANCE | AFFORDABILITY

GENIUNE SERVICE. As a small business, when you send us a message it will more often than not be answered by one of our owners, Dhil (+61 404 969 244) or Justin (+61 438 780 280). There is no BS calling of 1300 numbers and waiting on hold, simply send us a text or call us and we will be with you right away.

PERFORMANCE. Our number 1 priority is to provide you with quality equipment that you will love to train with and will last a lifetime. From beginners just setting out on your training journey, to elite athletes pushing for that highest percentile, our range of equipment will allow you to beat your best

Safety is a fundamental pillar of our business, and informs all our engineering and product development. The last thing you want is a flimsy bench giving way during your bench press, or a dodgy weld compromising the safety of your rack. We rigorously vet all our manufacturers and uphold strong QA procedures to ensure our products meet stringent safety standards. We also clearly set out maximum load limits for all our products on the product information page so you can feel comfortable loading up for that new PB!

Our manufacturers also supply to some of the biggest and most reputable fitness equipment companies worldwide – so you can be assured that the build quality of our products is up there with the best.

AFFORDABILITY. At VULCAN, we truly believe that our products represent the best value for money in the market. While there may be cheaper options available, when it comes to gym equipment, we are in the camp that cheap is almost always more expensive. While it might save you upfront to go with the cheapest equipment on the market, it will cost you more in the long run when you inevitably need to upgrade. Plus it will save you the worry of your equipment failing when going for that PB.

We can offer these cheaper prices for several different reasons:

  • A lot of our advertising comes free from you, our customers! We love displaying your setups, both big and small. We don’t have big advertising budgets for large fancy shoots - and we pass these savings on to you!

  • Most of the daily tasks are completed by the owners themselves Dhil & Justin)! From helping our customers, responding to customer emails, and communicating with our delivery partners to find the cheapest shipping rate available.

  • Clever internal processes to reduce warehousing, shipping, and stockholding costs.
  • 90 Day Love It Or Leave It Policy

    Risk Free 90 day love it or leave it return policy

    We are so confident that you will love our products we offer a 90 love it or leave it policy. Try any of our products in your own home or facility for 3 months, and if you don't love it contact us to organise a return. Once we have received the items we will provide you with a full refund. Please note that we do not refund shipping costs. Our 90-day risk-free return policy does not apply to commercial rubber flooring. Due to the nature of flooring products (custom cuts, installation variables, and handling requirements), all sales of commercial rubber flooring are final and cannot be returned or refunded unless the product is faulty or damaged on arrival.

    Información de contacto

    4,9

    Excelente

    TrustScore: 5 sobre 5

    767 opiniones

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    4,9

    Todas las opiniones

    (767)

    97 opiniones en los últimos 12 meses

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    Valorada con 5 estrellas sobre 5

    Equipment quality is great 👏🏽 very…

    Equipment quality is great 👏🏽 very happy with my purchases! They’ve been going well🙌🏽

    26 de julio de 2026
    Opinión espontánea
    Logotipo de VULCAN Fitness

    Respuesta de VULCAN Fitness

    Thanks Belle! So happy to hear the equipment's treating you well and that you're stoked with your purchases. Keep up the great work - we're here whenever you need us! 💪

    - Dhil & the Vulcan Fitness team

    Valorada con 5 estrellas sobre 5

    Great service

    Great service! So great to deal with every time we’ve ordered. Thank you

    7 de julio de 2026
    Logotipo de VULCAN Fitness

    Respuesta de VULCAN Fitness

    Thanks so much, Tracy! It's always a pleasure dealing with you too - we really appreciate you coming back to us time and time again. Thank you for your continued support, and we look forward to the next one! 💪

    - Dhil & the Vulcan Fitness team

    Valorada con 5 estrellas sobre 5

    Great equipment, quality and service

    Great equipment - good quality - delivery and install was a great service - super chuffed with the whole experience. it was good to be able to go

    2 de julio de 2026
    Opinión espontánea
    Logotipo de VULCAN Fitness

    Respuesta de VULCAN Fitness

    Thanks so much for the great feedback! We're super chuffed that you're chuffed - from the equipment quality right through to delivery and install, we want the whole experience to be a smooth one, so it's brilliant to hear it landed that way. Thanks for taking the time to share it, and enjoy the new setup! 💪

    - Dhil & the Vulcan Fitness team

    Valorada con 1 estrellas sobre 5

    Poor quality & design

    Absolute rubbish. If you’re a proper gym goer, spend the extra money & buy from a quality supplier like ATX.

    I bought the adjustable bench with leg extension & preacher attachment.

    So many things I don’t know where to start.

    Building it, the adjustable seat was filled with rust. It still keeps coming out every time I use it.

    The adjustable seat sits on an angle so if you want to do heavy incline exercises, you have to lift your legs up & over. It doesn’t angle out like a normal incline bench. You have to take the seat completely off to do heavy incline work & brace with your legs. Horrible design.

    The adjustable seat also wobbles when you push heavy & fast. You kind of spring & bounce when you push. Feels very flimsy.

    Preacher attachment has a rack to put the preacher bar. You can only use it when the preach pad is set in one position. Any other position, you can’t reach the bar & it becomes useless so you have to use the floor. Other brands have this feature where it actually works

    Leg extension attachment. Tightened it as tight as it goes & it wobbles when in use. You can’t use it. I’ve told Vulcan fitness so many times & they keep telling me tighten the bolts all the way or they’ll investigate. I’ve sent them videos of this. It’s faulty. I’m waiting to get a new one sent out & it’s been weeks since I first told them about the fault

    The actual bench it’s self isn’t level. You lay on it & you can feel how uneven it is. Chucked the spirit level on & it is ridiculously un level. Sent videos & now I’m being told that’s within the acceptable range…… I paid $900 for this. My bench should be level. Now I have to chock things under the feet just so I don’t get an injury from it being so uneven.

    I could’ve sent it all back if I kept the original boxes but I’m stuck with this rubbish.

    I’m beyond appalled at how crap this equipment is. I’m someone who’s been in the gym for over 20 years & competed at high levels in powerlifting, bodybuilding & strongman. Trust me when I tell you, spend that little bit extra & buy something better. This is rubbish

    2 de julio de 2026
    Opinión espontánea
    Logotipo de VULCAN Fitness

    Respuesta de VULCAN Fitness

    Hi

    Justin, one of the owners of Vulcan here. I have provided a full refund for your order with no return required.

    For context, when you first contacted us about the rust inside the seat adjustment tube and the stitching issue, we immediately acknowledged those issues and offered a partial refund, which you accepted as a fair resolution. We are investigating how these issues made it past our QC process.

    As further concerns were raised, we investigated each one individually. Other concerns, including the bench angle, movement during use and levelness, were more difficult to substantiate, although we did provide a further partial refund.

    We've sold hundreds of these benches since launch, and the issues described in your review are not something we've seen as a recurring trend.

    That said, we want every customer to be 100% happy with their purchase. While we were unable to verify all of the concerns raised, we recognise that we could have been more proactive in working towards a resolution that suited you. We're reviewing how this matter was handled internally so we can continue improving our customer experience.

    I have reached out to you personally to apologise for your experience with us. Thank you for taking the time to provide your feedback. While we're disappointed we couldn't meet your expectations on this occasion, we'll use your feedback to improve both our products and the way we handle situations like this in the future.

    Just a note on our 90 day love it or leave it policy, which is clearly noted on our website. A return requires the original packaging so products can be transported without damage back to us. Despite this, we have elected to provide a full refund in this instance without requiring a return.

    Valorada con 5 estrellas sobre 5

    Great Quality

    We’ve bought a number of weights and equipment and all have been great quality. Ordering and delivery has been easy and timely.

    5 de junio de 2026
    Valorada con 5 estrellas sobre 5

    Great service

    Great service
    I received my bench and dumbell set this week and I’m very impressed at the Quality…so much better than the big stores can provide….Thankyou

    4 de junio de 2026
    Opinión espontánea
    Valorada con 5 estrellas sobre 5

    Very helpful

    Very helpful, they provided advice and made sure i was getting the right equipment. Even looked after me very well on the price.
    Looking forward to receiving the gear!

    11 de mayo de 2026
    Valorada con 5 estrellas sobre 5

    Quality backed by great service

    Quality equipment, backed up with excellent customer service and a website that’s quick and easy to use.
    I’ve bought a bunch of stuff from these guys and it’s always a good experience.

    7 de mayo de 2026
    Valorada con 5 estrellas sobre 5

    Great customer service

    Dhil and Sofia from Vulcan have been great to deal with. Fair price for the mats and the delivery. If I'm ever on the market for gym equipment, I will definitely give these guys a call.

    11 de abril de 2026
    Valorada con 5 estrellas sobre 5

    General review

    The website is is easy to navigate, and functions perfectly with relatable options. That said, its hard to give a complete review as delivery is pending.

    10 de abril de 2026

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