I wanted to check dimensions for a folding squat rack before purchasing and the team was swift and very helpful with the information that helped me decide. I have also purchased a multi storage rack a... Ver más
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Consulta las opiniones de los clientes
Responsive, friendly and keen to sort all my trick questions out of hours on a Friday night. I also messed up my order but they went out of their way to get it back on track. Highly recommended.
La empresa ha respondido
Fast delivery and I love everything I received, amazing quality equipment! I got the olympic Elite black bumper package as well as some dumbbells, wall balls and a plyo box and I've been using a combo... Ver más
I arrived on the spot and received great customer service. I came to see the range however I ended up making purchases on the spot and I’ve been very happy with what the products. In particular, I got... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de equipos para fitness
- también en la categoría
- Mayorista de equipos para fitness
- Tienda de deportes
Sobre VULCAN Fitness
Escrito por la empresa
We are an Australian owned and operated small business that’s run by two best mates and fitness enthusiasts. Our goal is simple – to enable as many Australians as possible to access high quality home and commercial fitness equipment at an affordable price and achieve their fitness goals. Since starting the business in 2020, over 10 thousand Australians have entrusted us to do just that.
GENIUNE SERVICE | PERFORMANCE | AFFORDABILITY
GENIUNE SERVICE. As a small business, when you send us a message it will more often than not be answered by one of our owners, Dhil (+61 404 969 244) or Justin (+61 438 780 280). There is no BS calling of 1300 numbers and waiting on hold, simply send us a text or call us and we will be with you right away. PERFORMANCE. Our number 1 priority is to provide you with quality equipment that you will love to train with and will last a lifetime. From beginners just setting out on your training journey, to elite athletes pushing for that highest percentile, our range of equipment will allow you to beat your best Safety is a fundamental pillar of our business, and informs all our engineering and product development. The last thing you want is a flimsy bench giving way during your bench press, or a dodgy weld compromising the safety of your rack. We rigorously vet all our manufacturers and uphold strong QA procedures to ensure our products meet stringent safety standards. We also clearly set out maximum load limits for all our products on the product information page so you can feel comfortable loading up for that new PB! Our manufacturers also supply to some of the biggest and most reputable fitness equipment companies worldwide – so you can be assured that the build quality of our products is up there with the best. AFFORDABILITY. At VULCAN, we truly believe that our products represent the best value for money in the market. While there may be cheaper options available, when it comes to gym equipment, we are in the camp that cheap is almost always more expensive. While it might save you upfront to go with the cheapest equipment on the market, it will cost you more in the long run when you inevitably need to upgrade. Plus it will save you the worry of your equipment failing when going for that PB. We can offer these cheaper prices for several different reasons:90 Day Love It Or Leave It Policy
Risk Free 90 day love it or leave it return policy
We are so confident that you will love our products we offer a 90 love it or leave it policy. Try any of our products in your own home or facility for 3 months, and if you don't love it contact us to organise a return. Once we have received the items we will provide you with a full refund. Please note that we do not refund shipping costs.
Our 90-day risk-free return policy does not apply to commercial rubber flooring. Due to the nature of flooring products (custom cuts, installation variables, and handling requirements), all sales of commercial rubber flooring are final and cannot be returned or refunded unless the product is faulty or damaged on arrival.
Información de contacto
Unit 2A/ 919-925 Nudgee Road, 4014, Banyo, Australia
- +61 404 969 244
- support@vulcanfitness.com.au
- vulcanfitness.com.au
4,9
Excelente
767 opiniones
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Extension dumbbell kit. Thumbs up
Great item! High quality and durable. Stoked to have the dumbbell extension kit added to the home gym.
20 de octubre de 2025
Opinión espontánea
Respuesta de VULCAN Fitness
Hi M
Justin here, one of the owners of Vulcan. I have reviewed your email correspondence with us, and we are genuinely sorry for your experience. We have dropped the ball on our communication with you.
Your order has been fully refunded, and we’ll still be sending your product at no cost as an apology for the inconvenience.
This experience is not the norm for us, we pride ourselves on being responsive, transparent and reliable (which we hope is reflected by the majority of our other reviews). We have already put in place new measures with the customer service team to ensure that these issues surrounding ETA's do not happen again.
As I mentioned in my email to you, please reach out if there is anything further we can do to make it up to you.
Kind regards
Justin
Great customer service and high quality stiff
I came in the store 15 minutes before they close, to buy rubber matts and some dumbbells. They took the time to assist me, explaining the different options etc. And provided me with a discount, without me having to ask for it.
Equipment is very high quality too, unfortunately they didn’t have the bench with a leg attachment yet, and I was too impatient to wait for it. Really great service overall. Will come back to purchase other free weights and a power rack once I have the space!
1 de octubre de 2025
Respuesta de VULCAN Fitness
Hi Wanda,
Thanks so much for visiting and for the lovely review! We’re really glad you had a great experience in-store and that you’re enjoying the quality of the equipment. We’ll have more benches with leg attachments arriving soon - can’t wait to help you build your full setup when the time comes!
Best Regards,
Dhil & Justin.
Respuesta de VULCAN Fitness
Hi Mr Catalano,
Thanks so much for your continued support! We're really glad to hear the process was easy and affordable for you.
Best Regards,
Dhil & Justin.
Respuesta de VULCAN Fitness
Hi Andrew,
Thanks so much for the kind words! We're really glad to hear you’re happy with the products and service. Appreciate your support.
Best Regards,
Dhil & Justin.
Awesome company
Competitive pricing and shipping rates (even to regional Tasmania) and great quality products.
My plates/barbell see regular punishment with no sign of letting up yet!
11 de abril de 2025
Respuesta de VULCAN Fitness
Hi Michael,
Thanks so much for the awesome feedback! We’re glad to hear your plates and barbell are holding up strong under regular use - that’s exactly what we aim for. Appreciate you highlighting our shipping and pricing too, even all the way out to Tassie!
Best Regards,
Dhil & Justin
The stationery erg bike is not of commerical standard.
The stationery erg bike is small and clunky when pedalling. It is definitely not commercial standard and for the price I would by either an Arrow or Concept one.
Note whilst there ply metric boxes are solid to land on they are also extremely heavy. Not as light as large plyo boxes.
3 de julio de 2025
Respuesta de VULCAN Fitness
Hi Roger,
Thanks for your feedback and for taking the time to leave a review.
We’d really like to understand more about your experience with the Aero Max Bike Machine. This model is designed as a heavy-duty unit and we supply it to a number of commercial gyms, so I’d appreciate if you could clarify what you mean by the bike feeling “small” and “clunky.” That way, we can investigate further and see how best we can improve your experience.
Regarding the plyometric boxes - we designed them to be extremely solid and stable for safety, which can make them heavier compared to other options. We completely understand your point and will look into ways we can improve usability while keeping the durability and safety intact.
We take reviews very seriously, and your feedback helps us get better. If you’d like, please reach out to us directly at support@vulcanfitness.com.au
so we can assist you further.
Best Regards,
Dhil & Justin
Team Vulcan
Quality product & Service
If it's quality product and even better quality service, then this is your go to.
5 de septiembre de 2025
Respuesta de VULCAN Fitness
Hi Paul,
Thanks for the kind words and for being a returning customer! We’re really glad the team could help and that you’re happy with your experience again. Looking forward to supporting your next setup!
Best Regards,
Dhil & Justin
So far so good
So far so good. The buying process/experience was great. I will leave another review when I have collected and installed all the gear.
2 de septiembre de 2025
Respuesta de VULCAN Fitness
Hi David,
Thanks for sharing your experience so far! We’re glad the buying process was smooth and look forward to hearing your thoughts once everything’s collected and set up. Hope you enjoy the gear!
Best Regards,
Dhil & Justin
Top-Quality Gym Gear & Outstanding Service
I recently purchased bumper plates, a barbell, and Olympic tri-grip plates from Vulcan Fitness, and I couldn’t be happier with the quality. The weights feel solid, well-made, and a step above what I’ve seen from other suppliers. You can really tell they don’t cut corners on materials, the plates have a great finish and the barbell feels fantastic to train with.
On top of that, their customer service has been excellent. Even when there was a delivery hiccup (which was outside their control), Dhil was quick to respond, kept me updated, and even worked out a great deal on my next purchase. That level of care made a big difference and showed how much they value their customers.
Overall, I’m really glad I chose Vulcan Fitness for building my home gym. The gear is top-notch, and the support is just as strong. Highly recommend!
1 de septiembre de 2025
Respuesta de VULCAN Fitness
Hi Nimble,
Really appreciate the detailed feedback! We’re stoked to hear you’re enjoying the bumper plates, barbell, and tri-grip plates, and that the quality is standing out for you. Thanks also for mentioning our service - we’ll always do our best to keep you updated and looked after, even if hiccups come up.
We’re glad you chose VULCAN for your home gym and can’t wait to support you on your training journey!
Best Regards,
Dhil & Justin
customer service was great
customer service was great and the team were happy to help get the correct product to suit our needs
1 de septiembre de 2025
Respuesta de VULCAN Fitness
Hi Daniel,
Thanks for the great feedback! We’re glad the team could help you find the right product to suit your needs. Appreciate you choosing VULCAN and we look forward to supporting you again in the future.
Best Regards,
Dhil & Justin
Awesome Company and Service…
Just purchased a Leg extension machine from Vulcan Fitness and could not be happier with the product and the after sales support and service.
27 de agosto de 2025
Opinión espontánea
Respuesta de VULCAN Fitness
Hi Glenn,
Thanks for the awesome feedback! We’re really glad to hear you’re enjoying the leg extension machine and that our after-sales support has made a difference. Appreciate you choosing VULCAN and we look forward to helping with your future training needs!
Best Regards,
Dhil & Justin
Great response time to my questions and…
Great response time to my questions and super helpful with ordering
6 de agosto de 2025
Respuesta de VULCAN Fitness
Hi Dean,
Thanks for the feedback! We’re glad we could respond quickly and make the ordering process smooth for you. Appreciate you choosing VULCAN and we’re here if you need anything else.
Best Regards,
Dhil & Justin
Unmatched equipment and customer service
The customer service and quality is unmatched! The team is easy to talk to and quick to check something out, I was asking specifics regarding the space and budget I had to set up my home gym, and they were so patient & helped talked me through everything. Now I’ve got the sickest setup ever. Will definitely be coming back!
20 de junio de 2025
Opinión espontánea
Respuesta de VULCAN Fitness
Hi Emily,
Thank you so much for your awesome review! We're stoked to hear you're loving your new setup - it was a pleasure working with you to bring your home gym vision to life. If you ever need anything else or want to upgrade down the line, we're just a message away.
Best Regards,
Dhil & Justin
Respuesta de VULCAN Fitness
Hi Leo,
Thanks so much for the awesome feedback! We’re glad to hear the team looked after you and that the equipment met your expectations. Appreciate your support!
Best Regards,
Dhil & Justin
Excellent service excellent response
The guys were very prompt in dispatching the equipment and answering inquiries about shipping. Very good and equipment quality is to high standard without the astronomical cost.
5 de junio de 2025
Respuesta de VULCAN Fitness
Hi Brent,
Really appreciate you taking the time to leave such a thoughtful review! We’re stoked to hear you were happy with the service, dispatch, and the quality of the gear. Keeping it high-quality without the crazy price tag is exactly what we aim for.
Best Regards,
Dhil & Justin
Fantastic company to deal with that…
Fantastic company to deal with that stocks quality products
4 de junio de 2025
Respuesta de VULCAN Fitness
Hi Colleen
Thank you so much for the kind words! We're thrilled to hear you had a great experience and are happy with the quality of our gear.
Best Regards,
Dhil & Justin
Receptive customer service but a lot of issues
I bought a power rack, bench, weights, barbell, 3 kettlebells and 9 mats from Vulcan.
The bench was missing two hat bushings which was a ‘supplier issue’ and took two weeks to be shipped to me
The treadmill support bar for the controls had poor tolerances so I scuffed up the paint trying to seat the screw. Eventually had to remove a lock washer to make it fit.
Similar with the power rack. I scuffed the powder coat trying to make the longitudinal support bar lock with the vertical ones.
I left a review and the customer service team was quick to try and resolve my issue with a voucher and discounted shipping so I bought some extra stuff.
However they shipped it twice so I ended up with doubles of what I ordered. They asked if I could send the duplicates back and it was a bit painful printing out return stickers and the boxes sat outside my house for a week.
I got the gym set up in the end (about a month from first delivery) but the process was painful.
25 de mayo de 2025
Opinión espontánea
Respuesta de VULCAN Fitness
Hi Matthew,
Thank you for taking the time to leave your review - we genuinely appreciate the detailed feedback.
We’re really sorry to hear that your experience wasn’t as smooth as it should have been. While it’s great to know our team was receptive and tried to resolve the issues quickly, we completely understand that the missing parts, fitment challenges, and return process caused unnecessary frustration.
We’ve taken your feedback seriously and have already raised the product tolerance and packaging concerns with our suppliers to ensure this doesn’t happen again. We’re also looking at improving our returns workflow so it’s less of a hassle in future.
Despite everything, we’re glad you’ve got your gym set up and really appreciate your patience throughout the process. If there's anything more we can do, just let us know - we’re here to help.
Best Regards,
Dhil & Justin
Team VULCAN Fitness
Super smelly
The product is great though the smell from the VOCs is really awful and still smells after over a month. Having to keep the fan on and the sliding door open in that room so it doesn’t stink ou the whole whole house. Cheap plastic. Toxic stuff.
4 de mayo de 2025
Respuesta de VULCAN Fitness
Hi Dan,
Thanks so much for your feedback - we’re really glad to hear you're happy with the product itself, but we're sorry to hear about the issue with the smell.
Some rubber or plastic-based items can emit VOCs (volatile organic compounds) when newly manufactured, and while the smell typically fades over time, we understand it’s frustrating that it's lingered this long. We’re always working with our suppliers to improve materials and reduce off-gassing for future batches.
If you'd like, we’re happy to provide you with tips to help speed up the process or chat through alternative options. Please feel free to reach out to us directly at support@vulcanfitness.com.au.
Best Regards,
Dhil & Justin
VULCAN Fitness Team
Customer service at its best!
I found these guys online and felt I just needed to speak to someone there to help me with my purchase. I got onto a guy named Justin and he totally earned this 5 star review! Answered my calls every time and was super polite and helpful to me. I’m a huge fan of customer service and this legend ticked all the boxes!
Thanks heaps man really appreciated it and can’t wait to get my order! 💪💪💪
21 de junio de 2025
Opinión espontánea
Respuesta de VULCAN Fitness
Hi Paul,
Thanks so much for the awesome review! We’re stoked to hear Justin could help you out - he’s a legend for a reason. We’re big believers in good old-fashioned customer service, so your words mean a lot. Can’t wait for you to get your order in and put it to good use! 💪
Best Regards,
Dhil & Justin
Great dumbbells
Great dumbbells, got the order slightly wrong but great and friendly customer service and they corrected it super quick!
6 de mayo de 2025
Respuesta de VULCAN Fitness
Hi Mia,
Thank you for your kind words! We're so glad to hear you're loving the dumbbells. Apologies again for the mix-up with your order, but we're thrilled our team could get it sorted quickly for you. If you ever need anything else, we’re just a message away!
Best Regards,
Dhil & Justin
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