I called on May 17th. I asked for it to be expedited —not slow boat to USA. It arrived at US customs on May 29th. That is 12 days after my cal!!!!!. Then 4 days later ‘supposedly’ an attempt at delive... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
I was a bit skeptical about using a mail-order pharmacy at first, but WalDrugMart made the whole process easy. My refills always arrive on time, and their auto-refill service is super handy. I did hav... Ver más
La empresa ha respondido
I ordered Generic version of Eliquis for my mother from this Pharmacy. Generic version is not available in Australia. Meds arrive in 9 days but have been told in 2-3 weeks by customer service lady Emm... Ver más
WalDrugMart has been a real game-changer for me. I live in a rural area, so getting my prescriptions filled locally is tough. Their mail-order service is super convenient. I had a question about my me... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Waldrugmart – Your Trusted Online Pharmacy for Affordable, Discreet Healthcare Solutions. Your premier online pharmacy for convenient, reliable, and confidential access to prescription medications, over-the-counter (OTC) products, and wellness essentials. We prioritize your health and privacy, offering FDA-approved medicines at competitive prices, delivered straight to your door. Why Choose Waldrugmart? 💊 Licensed & Secure: As a fully licensed online pharmacy, we partner with certified pharmacists and healthcare providers to ensure safe, genuine medications. Your safety is our priority. 💊 Wide Range of Medications: From chronic condition treatments to OTC remedies, vitamins, and personal care products, we cater to all your healthcare needs. 💊 Discreet & Fast Shipping: Enjoy confidential packaging and speedy delivery across the U.S. Your privacy is protected at every step. 💊 Easy Prescription Management: Upload your prescription securely or consult our licensed healthcare professionals for hassle-free refills. 💊 Budget-Friendly Prices: Save on prescription costs with our transparent pricing, discounts, and loyalty programs. Q1: What is WalDrugMart Online Pharmacy? A: WalDrugMart Online Pharmacy is your trusted, accredited mail-order pharmacy offering a wide range of prescription medications, over-the-counter drugs, vitamins, and wellness products—all delivered discreetly to your doorstep. Q2: How do I order my medications online? A: Simply create an account on our website, browse our extensive catalog, add your chosen products to your cart, and follow the secure checkout process. For prescription medications, upload a valid prescription when prompted. Q3: How do I upload my prescription for a refill? A: During checkout, you'll have the option to upload a scanned copy or photo of your prescription. Our secure platform ensures your personal data is encrypted and handled with the utmost care. If you need help, our support team is available 24/7. Q4: How can I request a prescription refill? A: Once you’ve created an account, you can manage your prescriptions easily. Simply navigate to the “My Prescriptions” section, select the medication you wish to refill, and follow the guided steps to complete your refill request. Q5: Are my personal and health details secure? A: Absolutely. At WalDrugMart, we use industry-standard encryption and strict privacy protocols to protect all your sensitive information, ensuring a safe and confidential ordering experience. Q6: What payment methods do you accept? A: We offer multiple secure payment options including major credit/debit cards and online payment services. All transactions are processed via encrypted channels for your security. Q7: How long does delivery take? A: We offer fast and reliable shipping options. Delivery times may vary depending on your location, but we strive to process and ship orders promptly. Track your order online at any time through your account. Q8: What if I have questions or need assistance? A: Our dedicated customer support team is available 24/7 to help with any queries or concerns. Contact us via email, phone, or live chat on our website, and we’ll be happy to assist you. Q9: What should I do if I encounter an issue with my order? A: If you experience any issues with your order, please contact our customer support immediately. We’re committed to ensuring your satisfaction and will work quickly to resolve any problems. Q10: How can I track my order? A: Once your order is processed, you’ll receive a tracking number via email. Simply enter this number on our website to monitor the status of your delivery in real-time. Feel free to reach out to us if you have any further questions. Your health and convenience are our top priorities at WalDrugMart Online Pharmacy!
Información de contacto
6168, Cooloongup, Australia
- 1-855-388-8818
- support@waldrugmart.com
- waldrugmart.com
4,4
Excelente
48 opiniones
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 1 semana
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Great experience!!
18 de marzo de 2026
Great service
2 de febrero de 2026
Pleased with customer service and…
Pleased with customer service and delivery time
28 de octubre de 2025
i have not received the medicine.
20 de octubre de 2025
Respuesta de Waldrugmart - International mail-order pharmacy services
Dear Fadel,
Thank you for reaching out, and we sincerely apologize that your experience hasn't met your expectations. We completely understand your frustration with the delay—your health and timely medication delivery matter deeply to us.
Here's what we've investigated:
We've checked your tracking and can confirm that your parcel is currently in customs clearance. Unfortunately, customs delays are outside our direct control, but they're not uncommon for international pharmaceutical shipments (typically 5-10 business days). We're actively monitoring your shipment and liaising with customs authorities to expedite its clearance.
What we're doing RIGHT NOW:
1. Our customs clearance team is investigating the specific hold reason
2. We're following up with the courier to accelerate processing
Your Peace of Mind - Our 100% Guarantee:
We stand behind every order with our Complete Peace of Mind Guarantee:
100% Money Back Refund if your parcel is lost
100% Money Back Refund if your parcel is abandoned by customs
100% Money Back Refund OR Free Reshipment (via express service) if your parcel is returned to us
No questions asked. Your satisfaction is guaranteed.
Next Steps:
Please contact our customer care team directly at +19898000078 or support@waldrugmart.com with your order number so we can:
1. Confirm which guarantee applies to your situation
2. Process your preference (refund or express reshipment) immediately
Why This Matters:
We've helped 1,500+ customers successfully receive their medications. Customs delays happen occasionally, but our track record shows 98% of delayed orders clear within 10 business days. We're committed to turning this around for you.
You're Important to Us:
Your review is a reminder that we need to communicate better during delays. We're implementing proactive customer updates when customs holds occur. Thank you for that feedback.
We genuinely appreciate your patience and look forward to resolving this today.
Warm regards,
Support Team
Waldrugmart.Health
Fantastic customer service
Fantastic customer service. They keep in touch and help with whatever issue might arise.
11 de junio de 2025
Great prices, Order with Confidence I was going leasantly surprised how…
I was going leasantly surprised how easy and fast ordering from the site was. Delivery was even quicker than expected. I was skeptical with my first order, but the transaction went smoothly. I will definitely be ordering again, and telling my friends.
9 de abril de 2025
Respuesta de Waldrugmart - International mail-order pharmacy services
Thank you so much for your 5-star review! We're truly grateful for your kind words and for sharing your experience with Waldrugmart Pharmacy.
If you ever need assistance, have questions, or just want to share feedback, we're always here to help!
Warm regards,
The Waldrugmart Pharmacy Team
Your Trusted Mail Order Pharmacy
Respuesta de Waldrugmart - International mail-order pharmacy services
Thank you so much for your 5-star review! We're truly grateful for your kind words and for sharing your experience with Waldrugmart Pharmacy.
If you ever need assistance, have questions, or just want to share feedback, we're always here to help!
Warm regards,
The Waldrugmart Pharmacy Team
Your Trusted Mail Order Pharmacy
The easy process to reorder my Perscription drug
The easy process to reorder my Perscription. I just wish you would do your online system maintenance in the middle of the night. I wanted to give my friend your website but i couldn’t because it was down in the middle of the day. Not in the middle of the day was thought you might of got shut down by the USA federal government, like other online pharmacy’s in the last couple of weeks.
14 de octubre de 2024
Respuesta de Waldrugmart - International mail-order pharmacy services
Thank you so much for your 5-star review! We're truly grateful for your kind words and for sharing your experience with Waldrugmart Pharmacy.
If you ever need assistance, have questions, or just want to share feedback, we're always here to help!
Warm regards,
The Waldrugmart Pharmacy Team
Your Trusted Mail Order Pharmacy
DID NOT GET WHEN I WANTED TO
DID NOT GET WHEN I WANTED TO. DO NOT SEND REFILLS; eXPENSIVE $148 As OPPoSEd to $48.
24 de septiembre de 2024
Excellent experience with this company
Excellent experience with this company. My first order got held up at the border, but they re-sent at no charge. They also followed up themselves. I felt the quality control was good. Highly recommend.
1 de septiembre de 2024
Opinión espontánea
Respuesta de Waldrugmart - International mail-order pharmacy services
Thank you so much for sharing your experience! We’re sorry to hear that your first order faced a delay at the border, but we’re glad we could resolve the issue quickly for you. Customer satisfaction and quality service are our top priorities, and it’s wonderful to know you felt taken care of throughout the process.
We truly appreciate your recommendation and look forward to serving you again in the future!
Warm regards,
The WalDrugMart Team
I have had a fantastic experience…
I have had a fantastic experience dealing with Waldrugmart. I honestly cannot fault them. I’ve been dealing with Nav and he has been amazing going above and beyond and even alerting me when it’s time to reorder my medication. Thank you.
5 de septiembre de 2024
Opinión espontánea
Respuesta de Waldrugmart - International mail-order pharmacy services
Thank you so much for your wonderful review and kind words! We’re thrilled to hear that you’ve had a fantastic experience with us. Nav is indeed a valued team member, and it’s great to know that his dedication and proactive service have made a positive impact on your experience.
Your appreciation motivates us to continue providing top-notch support to all our customers. If there’s anything else we can assist you with, please don’t hesitate to reach out.
Thank you again for choosing WalDrugMart!
Warm regards,
The WalDrugMart Team
Quality Medications
Quality Medications , helpful customer service, prompt delivery
23 de agosto de 2024
Respuesta de Waldrugmart - International mail-order pharmacy services
Dear Patrick,
Thank you for your fantastic feedback! We're delighted to hear that you are pleased with the quality of our medications, found our customer service helpful, and experienced prompt delivery. Your satisfaction is our top priority, and it’s great to know we’re hitting the mark.
If there’s anything else we can assist you with, please feel free to reach out. We truly appreciate your support!
Warm regards,
The WalDrugMart Team
I've been using WalDrugMart for a few…
I've been using WalDrugMart for a few months, and they've been fantastic. The process is straightforward—my prescriptions arrive on time, and I never have to worry about missing a refill. When I had a question about a new medication, their pharmacist responded quickly with all the details I needed. It's a truly convenient and reliable service.
2 de agosto de 2024
Opinión espontánea
WalDrugMart has been a real…
WalDrugMart has been a real game-changer for me. I live in a rural area, so getting my prescriptions filled locally is tough. Their mail-order service is super convenient. I had a question about my medication once, and their pharmacist was so helpful, taking the time to explain everything. It’s rare to find that kind of personal care online. Five stars from me!
13 de agosto de 2024
Opinión espontánea
Respuesta de Waldrugmart - International mail-order pharmacy services
Hello Lisa, thank you for your lovely feedback. Emma
I was a bit skeptical about using a…
I was a bit skeptical about using a mail-order pharmacy at first, but WalDrugMart made the whole process easy. My refills always arrive on time, and their auto-refill service is super handy. I did have a payment issue once, but their support team fixed it right away. I’m really happy with their service and will definitely keep using them.
19 de junio de 2024
Opinión espontánea
Respuesta de Waldrugmart - International mail-order pharmacy services
Hello Michael, appreciate your feedback on our support team. We are working hard to give their best. We will look forward to serve you best in future too.
I’ve been using WalDrugMart for over a…
I’ve been using WalDrugMart for over a year, and they’ve never let me down. My meds always arrive when they’re supposed to, and their customer service is fantastic. When I had an issue with my insurance, they jumped in and sorted it out quickly. I highly recommend them to anyone who needs a reliable pharmacy!
12 de agosto de 2024
Opinión espontánea
Respuesta de Waldrugmart - International mail-order pharmacy services
Thank you for your fantastic feedback! We're delighted to hear that you are pleased with the quality of our medications, found our customer service helpful, and experienced prompt delivery. Your satisfaction is our top priority, and it’s great to know we’re hitting the mark.
If there’s anything else we can assist you with, please feel free to reach out. We truly appreciate your support!
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.
Más información sobre otros tipos de reseñas.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.