Walkfit Orthotic Insoles (NOT THE WALKING APP) Opiniones 92

TrustScore: 2.5 sobre 5

2,5

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Ordered platinum shoe inserts by phone Dec. 28 Was assured they had my size 9N women's. Received men's size. HUGE. Unable to find company contact that would respond for return or credit. This is st... Ver más

Valorada con 1 estrellas sobre 5

This is my second bout of Plantar Faciitis, the first lasted (I think) a couple of weeks, this bout seems to be lasting much longer. The Walkfit device doesn't seem to be helping and the only medical... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Be careful with this service. I thought I was just signing up for a weeks trial. Didnt notice the auto renewal part until the robbing company took 30 quid out of my account. Checked my receipt, my fau... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

My wife and i both have plantar fasciitis and have spent lots on different insoles.Was told about these at a local shoe shop and although uncomfortable on arch initially ,the heal pain has completely... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de salud y belleza
  2. Tienda de calzado ortopédico

Escrito por la empresa

PLEASE NOTE: THIS IS NOT THE WALKFIT APP WHICH WE KEEP GETTING NEGATIVE REVIEWS FOR _ THIS IS A COMPLETELY DIFFERENT COMPANY. WalkFit Platinum Orthotics are a Class 1 Medical Device in the UK - a shoe insert scientifically proven to relieve shoulder, back, knee, hip and foot pain.


Información de contacto

2,5

Malo

TrustScore: 2.5 sobre 5

92 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 1 estrellas sobre 5

…Completely not a good product

Ordered platinum shoe inserts by phone Dec. 28 Was assured they had my size 9N women's. Received men's size. HUGE. Unable to find company contact that would respond for return or credit. This is strictly a scam.

28 de diciembre de 2024
Opinión espontánea
Valorada con 2 estrellas sobre 5

Walkfit

Providing an update on my experience with walkfit. After placing an order on 12/21/24, I finally received the orthotics and the Be-Flexible Ultra pills on 1/8/2025. Walkfit did refund the additional $29.90 that was charged to my credit card. My advice to Walkfit is to not make additional charges to someone's credit card for a 7 day trial of pills until the person actually receives the order and has the option to cancel. Also your customer service team should have enough integrity not lie and say I was talking about another company.

9 de enero de 2025
Opinión espontánea
Logotipo de Walkfit Orthotic Insoles (NOT THE WALKING APP)

Respuesta de Walkfit Orthotic Insoles (NOT THE WALKING APP)

Dear Pat, Unfortunately you do have the wrong company. WalkFit.tv is UK only. We do not sell product directly to consumers either, only via retail stores in the United Kingdom. Therefore we would ask that you please remove this damaging review from our Trustpilot page. Best wishes, Hannah

Valorada con 1 estrellas sobre 5

Scam

Scam, fraud
Their app is terrible with zero to offer.
They charged me without me knowing and then declined a refund literally 10 min after. Never provided a refund policy

17 de octubre de 2024
Opinión espontánea
Logotipo de Walkfit Orthotic Insoles (NOT THE WALKING APP)

Respuesta de Walkfit Orthotic Insoles (NOT THE WALKING APP)

This review is not for our WalkFit insoles. Please can you remove your damaging review and add it to the WalkFit app account. Many Thanks, Hannah

Valorada con 5 estrellas sobre 5

Glad I found these!

This is my first experience with Plantar Fasciitis and have been hobbling around for weeks. Found these in Pavers and, although they do take some getting used to - as advised in the instructions to only wear them an hour a day to start - I can already feel them helping. When wearing them, the heel pain disappears and I can feel my walking posture has improved.

12 de agosto de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

10 years and counting...

I have been wearing the Walk Fit Insoles for over 10 years, and will never go without them. I just bought another set about three or four months ago.
They are amazing at helping with foot and back pain, and keeping it from recurring. It takes a few days to adjust, but once you do you'll want them for all of your shoes.

1 de marzo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Seems dodgy

I paid my money and the next page is the registration page. There it all stopped. The page was completely unresponsive making it impossible to proceed. This seems decidedly dodgy. I advise you to avoid them.

28 de marzo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

I am writing about the WalkFit exercise…

I am writing about the WalkFit exercise program. Scam

25 de marzo de 2024
Opinión espontánea
Logotipo de Walkfit Orthotic Insoles (NOT THE WALKING APP)

Respuesta de Walkfit Orthotic Insoles (NOT THE WALKING APP)

This is not the Trust Pilot page for that exercise programme. If you visit WalkFit.tv you will see our orthotic, a completely different company. Please remove your review from our page, it is not fair for our company to be tarnished with this app's reviews.

Valorada con 1 estrellas sobre 5

Be careful with this service

Be careful with this service. I thought I was just signing up for a weeks trial. Didnt notice the auto renewal part until the robbing company took 30 quid out of my account. Checked my receipt, my fault didn't notice the auto renewal bit but company don't care. Wasted 40 quid on a app which just encourages you to walk. No exercise plans etc

19 de marzo de 2024
Opinión espontánea
Logotipo de Walkfit Orthotic Insoles (NOT THE WALKING APP)

Respuesta de Walkfit Orthotic Insoles (NOT THE WALKING APP)

Hello, I am really sorry to hear this, we get a lot of reviews for this app, but it isn't our business and it really affects our business when we have these poor reviews on TP. Walkfit.tv is for shoe orthotics (this TP account is for WalkFit Orthotics/walkfit.tv), I am pretty sure this review is for walk-fit.io/the walkfit app?? It is completely unrelated to our business. Please please could you remove your review from our Trust Pilot page as it is really difficult for us as a small business to get TrustPilot to do anything about this.

Valorada con 1 estrellas sobre 5

Purchased the plan with 7 days free…

Purchased the plan with 7 days free trial, was charged straight away £5.50 after filling up the form. When I tried to login to the app my email address was invalid, couldn’t log in. Tried to use it through their website, was unable to as well. Asked for a refund as I’ve paid for something I couldn’t even use. No response from them a part of email confirming that my subscription has been cancelled. It’s a scam app

1 de marzo de 2024
Opinión espontánea
Logotipo de Walkfit Orthotic Insoles (NOT THE WALKING APP)

Respuesta de Walkfit Orthotic Insoles (NOT THE WALKING APP)

Hello, I am really sorry to hear this, we get a lot of reviews for this app, but it isn't our business and it really affects our business when we have these poor reviews on TP. Walkfit.tv is for shoe orthotics (this TP account is for WalkFit Orthotics/walkfit.tv), I am pretty sure this review is for walk-fit.io/the walkfit app?? It is completely unrelated to our business. Please please could you remove your review from our Trust Pilot page as it is really difficult for us as a small business to get TrustPilot to do anything about this.

Valorada con 1 estrellas sobre 5

Misunderstood and didn’t realise I was…

Misunderstood and didn’t realise I was signing up to a subscription that was £15.99 for the first month and just under £39.00 for the second. I emailed them before the second month started and told them I cannot afford that amount a month as I am not working. I also explained that I am struggling with my Mental Health at the minute and asked for a refund. Company very slow to respond and was quoted all manner of terms and conditions. I felt and still feel it was some sort of con. I was offered 12 months of the app for free. I refused this as I just wanted my £39.00 back as I went overdrawn and had to pay charges and as I said I am not working at the moment.
Feel this company have missed the point and are now ignoring me. That’s going to help my Mental Health.

14 de febrero de 2024
Opinión espontánea
Logotipo de Walkfit Orthotic Insoles (NOT THE WALKING APP)

Respuesta de Walkfit Orthotic Insoles (NOT THE WALKING APP)

Hello, I am really sorry to hear this, we get a lot of reviews for this app, but it isn't our business and it really affects our business when we have these poor reviews on TP. Walkfit.tv is for shoe orthotics (this TP account is for WalkFit Orthotics/walkfit.tv), I am pretty sure this review is for walk-fit.io/the walkfit app?? It is completely unrelated to our business. Please please could you remove your review from our Trust Pilot page as it is really difficult for us as a small business to get TrustPilot to do anything about this.

Valorada con 1 estrellas sobre 5

I never authorized any payment on walk…

I never authorized any payment on walk fit, and it isn't easy to get hold of them. I believe they are under a company called Architect. I have been charged two times—One payment to PayPal for 6.99
and now today for $30.93
I am an out-of-the-country phone number, and my best recourse is to be reimbursed.

20 de febrero de 2024
Opinión espontánea
Logotipo de Walkfit Orthotic Insoles (NOT THE WALKING APP)

Respuesta de Walkfit Orthotic Insoles (NOT THE WALKING APP)

Hi Sally, not sure which website you are referring to, but Walkfit.tv is not even transactional - you can only purchase these orthotic shoe insoles through pavers and amazon at the moment. Are you sure this review has been left on the correct page - this is not the walking app and we certainly dont deal in dollar transactions either. We are UK based.

Valorada con 1 estrellas sobre 5

Useless app

Useless app. As a nurse working in a very acute setting I walk/run more kilometres/miles during one day on my shift than this app has in total. And I haven’t lost any weight or got in any other shape. Complete waste of time and money.

4 de diciembre de 2023
Opinión espontánea
Logotipo de Walkfit Orthotic Insoles (NOT THE WALKING APP)

Respuesta de Walkfit Orthotic Insoles (NOT THE WALKING APP)

hi there, this WalkFit account is for orthotics - please can you delete your review for the app which is a completely separate company?

Valorada con 5 estrellas sobre 5

My wife and i both have plantar…

My wife and i both have plantar fasciitis and have spent lots on different insoles.Was told about these at a local shoe shop and although uncomfortable on arch initially ,the heal pain has completely gone when wearing these.
My wife's pain was constant but now she can walk pain free,very good product after trying many different insoles.

8 de octubre de 2023
Opinión espontánea
Logotipo de Walkfit Orthotic Insoles (NOT THE WALKING APP)

Respuesta de Walkfit Orthotic Insoles (NOT THE WALKING APP)

Thank you Mr Lamb for your WalkFit review - it is always great to hear how these insoles help ease foot pain. Best wishes, Hannah

Valorada con 1 estrellas sobre 5

Product

I received the product, and tried them for a Week. Worst gimmick Ever. Made my feet Worse.

16 de abril de 2023
Opinión espontánea
Valorada con 2 estrellas sobre 5

The quality isn't what it used to be

I'm a fan of the original Walkfit inserts. I still use a pair that I've had for several years and they still do the trick. The newer Walkfit Platinum is obviously an inferior product. I bought a pair for a second pair of shoes. I don't think I've had them for two years and they're shot. Both have split along the outside edge and have caused foot pain in that exact area. I was disappointed after having the original pair hold up so well. I won't buy them again.

2 de abril de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

I am so happy with these insoles they…

I am so happy with these insoles they are amazing. Brilliant invention and my feet are so much happier as I work 12hr shifts non stop walking as a carer. Had toe fusion,knee replacement and plantar fascinates all in same leg. Thank you so much would certainly recommend to anyone Linda

4 de agosto de 2022
Logotipo de Walkfit Orthotic Insoles (NOT THE WALKING APP)

Respuesta de Walkfit Orthotic Insoles (NOT THE WALKING APP)

That's great to hear Linda, thank you so much for your review - we are really happy to hear how much WalkFit Orthotics have helped you :-)

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