DO NOT ORDER ANYTHING FROM THIS WEBSITE. I ordered some tights back in November last year. Not sure what happened but Australia Post or Wallcann stuffed up the delivery and it travelled back and... Ver más
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Consulta las opiniones de los clientes
Service was prompt and courteous and staff very friendly when I visited the store. However the 600 watt isolation down converter is a big disappointment - First of all it is fitted with super sensi... Ver más
Easy order, great confirmation, with tracking. The item was not quite the right size, WALLCAN were ever so helpful, we hadn't returned anything before. even the returns were tracked. Items recei... Ver más
La empresa ha respondido
These marine grade PIR lights were the only product I could find online, anywhere, at a realistic price. Having been a long term customer of wallcann I knew I could trust their product and what's mor... Ver más
La empresa ha respondido
Información sobre la empresa
- Farmacia
- Tienda de baterías
- Tienda de artículos de campamento
- Tienda de electrónica
- Tienda de muebles
- Tienda de hobbies
- Equipamiento y suministros hospitalarios
Información proporcionada por diversas fuentes externas
Purchase power inverters, voltage converters, medical compression wear and more from our WallCann online store. WallCann Pty Ltd - an Australian family owned business was established in 2002. All products undergo rigorous testing and quality control by our enthusiastic team of maternity, mobility, camping and wellness specialists. WallCann prides itself on meeting the needs of our customers.
Información de contacto
2/60 Grove Avenue, 5033, Marleston, Australia
- 1300 799 455
- support@wallcann.com
- wallcann.com.au
4,0
Muy bueno
2 mil opiniones
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Sock aid customer service delivery
Finally after a week from other product delivery the sock and stocking aid arrived.
I tried calling, email and webchat to no reply. I am grateful it arrived today and am disappointed as in the past great service. Will have to think about using them next time.
26 de enero de 2023
Opinión espontánea
It states in an e-mail that delivery…
It states in an e-mail that delivery will be within a specified period and that period has long expired. I still have not received my goods.
6 de febrero de 2023
Item not received
Item purchase was not acknowledged when purchased online. No delivery details provided and item not delivered. No response to phone calls or using the online chat function. I notice previous reviewer posted company may be closed? If this is the case then why are they still accepting purchases online?
26 de enero de 2023
SCAMMERS! DO NOT TRUST!
Not only did I never receive the product, I never got a confirmation email or shipping information, I telephoned, left several messages, email, live chat message, Facebook message - never ONCE did I get a response. This is a SCAM company! I have reported them for FRAUD!!
27 de enero de 2023
I haven't received the compression…
I haven't received the compression stockings yet
26 de enero de 2023
Item not received
Item not received, they don't answer their phone or reply to emails or chat, neighboring business told me they have closed down. Had to get bank to do a chargeback.
26 de enero de 2023
Product was great
Product was great, service was amazing. However, I ordered some wet wipes with the sitz bath and they were not included
23 de enero de 2023
Prompt service
Quick and when colour of item not in stock contacted me promptly with an alternative option.
18 de enero de 2023
Good website Prompt delivery
23 de enero de 2023
Respuesta de WallCann
Hello John,
Thank you so much for the amazing feedback. We are glad to hear that your delivery was quick. We are looking forward to doing more business with you.
Kind Regards
Team WallCann
Great service
Really easy to deal with - very prompt delivery of exactly what I ordered.
18 de enero de 2023
Respuesta de WallCann
Hi Penny,
We try our best so that customers receive their product in timely fashion. Thank you so much for your amazing feedback. Looking forward to doing more business with you.
Kind Regards
Team WallCann
It was so easy to order and delivered…
It was so easy to order and delivered in 2 working days
15 de enero de 2023
Respuesta de WallCann
Hello Sherryl,
Its great to hear that your product delivery was quick. Also, the website was easily accessible. We take pride in making our customers happy. Thank you for your valuable feedback.
Kind Regards
Team WallCann
I did not receive a phone call to…
I did not receive a phone call to advise the products had arrived.
Several weeks later I called to find out it was waiting for me to return.
Not good customer service.
19 de enero de 2023
Respuesta de WallCann
Hi Dan,
Thank you for yor feedback and apologies for the inconvenience. As per our records, our customer team has notified you about it's delivery on your email on Jan 12, 2023 11:35:15 AM. Please let us know if we can assist you with any other inquiry.
Kind regards
Team at WallCann
Respuesta de WallCann
Hello Linda,
Thank you for your valuable feedback. We look forward to dealing with you in the future.
Kind Regards
Team WallCann
Goods Haven't Arrived
I should have been advised that the stockings I ordered were on back order. I'm still waiting
5 de enero de 2023
Respuesta de WallCann
Hello Decima,
Apologies for any inconvenience caused. Please be informed that your order has been shipped. We have taken your feedback into consideration and will try our best to reach a 100% satisfaction rate from our customers. Please never hesitate to contact us if you ever need any assistance from us.
Kind Regards
Team WallCann
Great support and quality product
Great support and quality products;
I wear UK size 7.5 and ordered 2 pairs of medium size Armaskin liner socks as per size guide posted on wallcann web. On open box, I noticed the socks were too small to fit and contacted Wallcann support. They offered prompt response and assistance, and replaced my order with free return. Great customer service and quality products.
15 de enero de 2023
Respuesta de WallCann
Hello Y Mak,
Thank you for your amazing feedback! We try our best to provide a great customer service experience to our customers. Looking forward to doing more business with you.
Kind Regards
Team WallCann
Fast and efficient service..
9 de enero de 2023
Respuesta de WallCann
Hello H-Rezz,
We are glad to hear that your product arrived quickly and the service was efficient. Looking forward to doing more business with you.
Kind Regards
WallCann Team
Super easy to find what I needed and…
Super easy to find what I needed and shipping was great!
26 de diciembre de 2022
Respuesta de WallCann
Hello Maggie,
Great to hear that the website was easy to navigate through.We appreciate your great feedback. Looking forward to doing more business with you.
Kind Regards
WallCann Team
Respuesta de WallCann
Hello Sawsan,
Thank you for your feedback, our customer service team takes great satisfaction in helping customers. We look forward to dealing you out in the future.
Kind Regards
WallCann Team
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