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I had an amazing experience with Warda of London. The customer service was exceptional, and the thobe exceeded all my expectations. The craftsmanship, embroidery, and fabric quality are absolutely stunning, with incredible attention to every detail.
I highly recommend Warda of London to anyone looking for elegant, luxurious, and beautifully made pieces.
I love my thoubbbbb
I brought a thoub from Warda of London cause I saw all the amazing reviews on tik tok and all the gorgeous dresses they had and omg when I recieved me thobe I nearly cried. It was the most gorgeous piece ever and I got custom measurements with my order and the thobe fit me like a glove i got so many compliments 🥹 also I just wanted to mention customer service was amazing, the warda of London team is so polite and kind and honestly that made the whole process so enjoyable and stress free for me. Would definitely recommend if anyone is thinking about ordering with them.
Absolutely love the thobes.
Absolutely love the thobes. Amazing representation of Palestinian culture while combining tradition with modernity. Never received an order that was disappointing. Quality is amazing. 100/10 recommend!
Horrible Customer Service, Faulty Item
I ordered a thobe and received it in very poor condition, the stitching was messy and incomplete, with parts of the tatreez missing. I reached out politely with photos, as I can understand mistakes can happen and was given options for a solution, but after responding, I never heard back. I followed up again and still no response. I ended up fixing the thobe myself, including the embroidery and fit since I had bought it for an event and didn’t have time to purchase another thobe. It’s been almost a month with no communication. Very disappointing and horrible experience, I would not recommend purchasing from here!!
Worst customer service ever
Worst customer service ever. The thobe they sent me were faulty and tbh I don’t know why they charge such exorbitant prices cause the thobe’s final stitching is so bad. Would not recommend this place for its prices.
Crazy prices
I bought a Palestinian thobe from Warda of London last Eid, back when they were still a very small brand with only a small following and around 10 dresses available on their website. I absolutely loved the piece cause the design was beautiful and it felt very special to wear.
Because of that positive experience I wanted to buy another one this year. However I was honestly very surprised when I checked the website again. The prices have increased dramatically, with most dresses now averaging around €300. What surprised me even more is that the exact same dress I bought last year is now about €30 more expensive.
It’s great to see small brands grow, but such a big price jump in a short time feels disappointing as a returning customer. I still think the designs are beautiful, but the current pricing makes it much harder to support the brand again.
The material of the thobes is high…
The material of the thobes is high quality. I got so many compliments on my thobes in parties.
Avoid - Faulty product and appalling customer service
Warda of London's 'premium' image is a facade. They claim every item is thoughtfully custom-made with a 2–4 week dispatch time. My order arrived in 7 days and was missing 2 inches in length. Clearly, no 'stringent quality checks' are actually taking place.
The refund process has been a nightmare. They received the faulty return on 28 Jan but held my money for 10 days, blaming 'internal logistics' between their own offices. Even after promising a 'courtesy refund' if the delay continued, they failed to provide an official confirmation by my deadline. I have now had to escalate this as a formal dispute with my credit card provider. If you value your time and money, do not shop here."
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