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Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

It has been two weeks since I made an order for a number of straps and there is still no clarity on when the delivery will be made. Support has done little to no effort in explaining apart from blam... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Ich habe vor kurzem eine Squale 1521 bei WatchBandit gekauft und bin echt begeistert! Der Kundenservice war von Anfang an mega, und ich fühlte mich wirklich gut beraten (danke Paul :) Die Kommunikat... Ver más

Valorada con 5 estrellas sobre 5

Ich habe vor ca. 2 Monaten ein paar NATO Bänder gekauft und wollte meine „Langzeiterfahrung“ teilen. Die Armbänder sind qualitativ hochwertig (ich habe als vergleich auch Noname Bänder ) franzen bishe... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

They shipped the watch timely (Marathon automatic), very well packaged. No problem whatsoever.

Información sobre la empresa

  1. Relojería

Escrito por la empresa

We are watch enthusiasts who are always looking for exceptional watches and we, of course, love Mircrobrands and cool quality watch straps. On those principles, we founded WatchBandit. We love small, independent, innovative and contemporary watches and strap manufacturers who have the courage, dedication, and sense of design to create special products for all of us. This inspired us to found WatchBandit, the shop for modern watches and quality watch straps that you will not get on every corner. We support those producers so that they can fully concentrate on creating the innovative and creative watches of tomorrow.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

85 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

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Valorada con 5 estrellas sobre 5

I recently bought a watch from…

I recently bought a watch from WatchBandit and had a great experience. The customer service was very helpful and responsive throughout the process. Shipping was fast, and the watch arrived well-packaged and in perfect condition. I would definitely recommend WatchBandit to anyone looking for quality timepieces and accessories. Will shop here again!

13 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Super service!

Super service!
Sehr aufmerksam, freundlich und konstruktiv!!!
Jederzeit wieder.

12 de mayo de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very quick and friendly Support!

Very quick and friendly Support!
Great watches which are very worth the money!
Highly recommended!

14 de abril de 2025
Opinión espontánea
Logotipo de WatchBandit

Respuesta de WatchBandit

Thank you so much for your kind words and recommendation! We're glad to hear you're happy with our support and watches – enjoy your timepieces and we are looking forward to serve you again soon! ⌚😊

Valorada con 5 estrellas sobre 5

Tip Top

Sehr schöne, robuste und praxistaugliche Armbänder in echter Spitzenqualität. Schnelle, unkomplizierte Lieferung, nettes Team und tip top Service.
Mit besten Empfehlungen!

2 de abril de 2025
Opinión espontánea
Logotipo de WatchBandit

Respuesta de WatchBandit

Vielen herzlichen Dank für die tolle Bewertung und die Weiterempfehlung! Wir freuen uns sehr, dass du mit unseren Bändern und dem Service so zufrieden bist! 😊

Valorada con 2 estrellas sobre 5

Very mediocre

The watch bandit straps are very mediocre. I’ve purchased lots of different aftermarket straps over the years and the WB straps are definitely at the lower end when it comes to quality.

Yes, they look decent enough and the price is quite low but it really is a case of you are getting what you are paying for here.

The pin buckle is absolutely garbage and is of the cheapest quality out there. The keepers are too small for the very soft and flimsy strap so actually tucking the end of the strap through the keepers is a challenge in itself.

An ok strap to fit to your watch for a week until you get bored and want a different look but I simply cannot see this strap lasting a long time.

2 de abril de 2025
Opinión espontánea
Logotipo de WatchBandit

Respuesta de WatchBandit

Hi there,
Thanks for your feedback – though we have to say, it’s a bit surprising. We’ve received consistently positive reviews on the durability and comfort of our straps, especially considering their price point. It would be helpful to know exactly which model you’re referring to, as we’ve had no prior complaints about our buckles or keepers.

We assume you're referring to the spring bars when you mention "pins"? If so, those are standard spec and have worked reliably for thousands of our customers. Our straps are designed for daily use, and many of our long-time customers wear them for years without issue.

Of course, quality perception can be subjective, and we respect that. But to label our straps as “mediocre” across the board isn’t something we’d agree with, especially when the majority of our users find them both stylish and durable for the long haul.

Still, if something specific didn’t meet your expectations, we’d be happy to look into it and see how we can help.

Best regards,
The WatchBandit Team

Valorada con 2 estrellas sobre 5

Delivery takes ages

It has been two weeks since I made an order for a number of straps and there is still no clarity on when the delivery will be made. Support has done little to no effort in explaining apart from blaming DHL for being slow and asked me to wait for one more week. Quite inadequate for an EU to EU delivery.

Update: After more than 3 weeks of waiting I never received the order and was offered a refund.

10 de febrero de 2025
Logotipo de WatchBandit

Respuesta de WatchBandit

Hello,
we are sorry to hear about your experience.
We understand that delays can be frustrating, but we would like to clarify the situation. Shipping times are always estimated and can be affected by factors beyond our control. We are not DHL and cannot influence their operations, but we provided tracking updates and remained in communication throughout.

Despite the fact that DHL’s tracking showed the package as delivered, we already issued a full refund to resolve the matter. Given this, we find a 1-star review based solely on a delayed delivery—something outside our control—unjustified. We always strive to offer fair and transparent service, and it’s disappointing to see this situation misrepresented.

Best regards,
Team Watchbandit

Valorada con 5 estrellas sobre 5

Good customer service

Have bought several straps from WB. Most recently a leather strap. Good price and quality. Their customer service responds quickly and always helps the customer with any problems. Will definitely shop there again.

27 de enero de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Retour expérience 1er achat

Retour expérience 1er achat chez Watchbandit:
Habitant en France j'ai reçu mes commandes rapidement.
Les bracelets commandés sont qualitatifs et correspondent bien à mes attentes.
Je suis très satisfait de mes échanges par mail (à la fois réactifs et sérieux).
Je recommande donc vivement WatchBandit.

7 de septiembre de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Hervorragender Service und eine fantastische Uhr!

Ich habe vor kurzem eine Squale 1521 bei WatchBandit gekauft und bin echt begeistert! Der Kundenservice war von Anfang an mega, und ich fühlte mich wirklich gut beraten (danke Paul :)
Die Kommunikation war freundlich und professionell, und die Kaufabwicklung verlief reibungslos und sehr schnell. Die Uhr selbst ist der Hammer – sie übertrifft meine Erwartungen in jeder Hinsicht. Vielen Dank an das Team von WatchBandit für diese tolle Erfahrung! Ich werde hier definitiv wieder einkaufen.

31 de julio de 2024
Opinión espontánea
Valorada con 2 estrellas sobre 5

A nice strap, but poor customer service and delivery

A nice strap, but poor customer service and slow, expensive, delivery.

My strap took nearly two weeks to arrive, despite paying £6, nearly an additional 20% of the item value, for delivery. When it didn't seem to be moving via the tracking info I contacted WatchBandit who blamed it on Royal Mail and Brexit. The thing is, Royal Mail hadn't even recieved the item yet and I haven't noticed any shipping delays due to Brixit in years. It turned out that WB had simply used the cheapest and slowest delivery method despite charging a premium price. When the package arrive it was in a bag from customs advising that it had been damaged in transit before entering the UK, so WB's packaging is also poor. In the two weeks it took to arrive I had multiple, often significantly larger, parcels from independent sellers in the EU arrive much quicker, safely, and with free delivery.

I like the strap, but I really don't like the delivery or the way their customer service handled things.

Subsequently, I won't be buying anything from WatchBandit again.

2 de agosto de 2024
Opinión espontánea
Logotipo de WatchBandit

Respuesta de WatchBandit

Dear Andrew,

Thank you for your feedback, and we apologize for the inconvenience you experienced with your recent order.

We understand your frustration regarding the shipping time and cost. We use "Warenpost" for shipping our straps, which is more economical than parcel services. Since it is a strap, we find it more reasonable to use an envelope rather than a parcel to keep shipping costs manageable for our customers. Unfortunately, international shipping prices to the UK have increased since Brexit, impacting our shipping fees.

We regret that your package was damaged in transit. While this can occasionally happen, we assure you that our packaging is of good quality. We use padded envelopes that very rarely get damaged.

Regarding your customer service experience, our team apologized for any misunderstandings about the shipping status in their communications with you. We did not receive any further replies from you after that. We value our hundreds of positive reviews vouching for our customer support and fast shipping, and we regret that your experience did not reflect this.

Thank you for acknowledging the quality of the strap, and we hope you might reconsider giving us another chance in the future.

Best regards, Team WatchBandit

Valorada con 5 estrellas sobre 5

Überragender Kundenservice

Weltklasse Kundensupport mit einer großen Auswahl an Uhren und Bändern. In einer Welt in der Kunden nur als wandelnde Geldbörsen gesehen werden ist es echt erfrischend mit einem Kundenservice wie diesem Kontakt aufnehmen zu können. LG an Paul und das gesamte Team.

9 de abril de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very good watch straps (excellent value for money)

Two years ago I bought two WB NATO straps and I still wear them without any major signs of use. Very good quality of workmanship and durability. I believe that WB NATO straps have an excellent value for money. I have currently purchased another 4 strips. two NATO straps and two leather straps. Just like the previous ones, they are characterized by excellent workmanship. WB fulfills orders in the EU very quickly and gives good prices for its belts.
I highly recommend it!

1 de febrero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

Da stimmt alles

Da stimmt alles. Auf meine Fragen bekam ich sofort eine Antwort und noch eine Beratung dazu. Man merkt, hier sind Menschen am Werk, die an Uhren Freude haben und das was sie tun, tun sie mit großer Leidenschaft. Die Abwicklung nach dem Kauf war ebenfalls vorbildich und was das Wichtigste ist: Die Uhr macht mir viel Freude. Schön und sehr hochwertig und Dank es mir empfohlenen Zusatzarmbands, das ich dann gleich mitgeordert habe, ist sie noch vielseitiger einsetzbar! Also rundum eine uneingeschränkte Empfehlung meinerseits.....

30 de enero de 2024
Opinión espontánea
Valorada con 5 estrellas sobre 5

I had to ask for a refund on a…

I had to ask for a refund on a Christmas present I'd bought for my son, as he'd asked for the wrong one! Customer service were just brilliant about it all the way along. No problems whatsoever, and very helpful about how to fill in the customs form when returning the watch strap. Refund arrived in full. Thanks so much.

16 de enero de 2024
Opinión espontánea

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