Watch Collecting Opiniones 398

TrustScore: 4.5 sobre 5

4,5

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I have sold a few pieces on watch collecting. It's really convenient and safe. I never once felt like i was in danger of being ripped off, even when selling hundreds of thousands worth of watches. It'... Ver más

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Valorada con 5 estrellas sobre 5

I have to admit I was slightly nervous about using WatchCollecting but my fears soon disappeared after speaking with Fleur. The managed service made a huge difference and the sale price was higher tha... Ver más

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Valorada con 5 estrellas sobre 5

I was very happy with the knowledgeable and friendly service from Marcus and the CW team, who successfully sold my somewhat niche watch for a good price. I’d highly recommend the managed service optio... Ver más

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Valorada con 1 estrellas sobre 5

Watch arrived completely broken and watch collecting have avoided and refused any accountability. They also admit they provide no checks on authenticity and even if the watch is working. Have been a n... Ver más

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Información sobre la empresa

  1. Servicios de subasta online
  2. Mercado online

Sobre Watch Collecting

Escrito por la empresa

WHAT IS WATCH COLLECTING?

Watch Collecting is a global online auction platform devoted to prestige and luxury watches of all eras.

We are open for bids 24/7 with new auctions going live every day.

We have rapidly become a global leader in the market and continue breaking records around the world!

Our platform may be 100% online but behind the scenes we are a passionate team of enthusiasts who work around the clock to get your watch in front of the most eyes.

ARE YOU A BUYER?

Our platform has been trusted by thousands of buyers from around the world to find them their next watch.

Bidders can view in-depth images of each auction and can read our detailed descriptions outlining the exact condition of the watch. We charge a 10% + VAT buyer's premium (minimum of £500 below a winning bid of £5,000) to a successful auction winner.

REGISTER TO BID

ARE YOU A SELLER?

List for FREE.
Sell for FREE.
Hassle FREE.

We don't charge anything to sell with us and you receive 100% of the winning bid.

Speak to one of our consignment specialists today to discuss how we can help you get the most money for your watch.

SELL WITH US


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

398 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 50% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Great service very happy with the watch…

Great service very happy with the watch Mark was very helpful and efficient highly professional would recommend him and Watch Collecting as the best way to acquire your new timepiece

1 de mayo de 2026
Opinión espontánea
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Respuesta de Watch Collecting

Hello Vaughan,

Thank you for the wonderful recommendation and for choosing Watch Collecting to acquire your new timepiece! We are thrilled that you are happy with your watch and that Mark provided you with such efficient and professional service.

The Watch Collecting Team

Valorada con 5 estrellas sobre 5

Watch didn't sell initially

Watch didn't sell initially. Prompt and honest follow up to strike a deal with which I was happy, as was the seller. Very pleased.

27 de abril de 2026
Opinión espontánea
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Respuesta de Watch Collecting

Hello Johan,

Thank you for sharing your experience! We are delighted to hear that our team's prompt communication helped facilitate a successful post-auction deal that left both you and the seller pleased.

The Watch Collecting Team

Valorada con 5 estrellas sobre 5

I have sold a few pieces on watch…

I have sold a few pieces on watch collecting. It's really convenient and safe. I never once felt like i was in danger of being ripped off, even when selling hundreds of thousands worth of watches. It's also a great place to buy as you can gauge the true market value of a piece rather than relying on the marked-up value (like on Chrono 24). Fleur and the team provide an excellent, friendly, transparent service.

16 de abril de 2026
Opinión espontánea
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Respuesta de Watch Collecting

Hi Martin,

Thank you for your wonderful review, and for trusting us with your high-value pieces, highlighting the safety you feel and true market transparency our platform offers! We truly appreciate your continued loyalty, and we will be sure to pass your wonderful compliments directly to Fleur and the team.

The Watch Collecting Team

Valorada con 5 estrellas sobre 5

Great service by Watch Collecting

Great service from beginning to end. Nothing was too much trouble and responses professional and thoughtful. Jamie Edmonston was readily available to ensure complete satisfaction and went above and beyond.

15 de abril de 2026
Opinión espontánea
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Respuesta de Watch Collecting

Hi Lee,

Thank you for sharing your fantastic experience with us! We are thrilled to hear that Jamie went above and beyond to ensure your complete satisfaction, and we will certainly pass your kind words on to him.

The Watch Collecting Team

Valorada con 5 estrellas sobre 5

Mark was fantastic

Mark was fantastic. I highly recommend the managed process and undoubtedly will use watch collecting and the managed service again.

8 de abril de 2026
Opinión espontánea
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Respuesta de Watch Collecting

Hi there,

Thank you for the fantastic recommendation and for choosing our Managed Service! We are thrilled that Mark provided such a great experience, and we eagerly look forward to assisting you again in the future.

The Watch Collecting Team

Valorada con 5 estrellas sobre 5

Nervous? Me too but I would def. recommend!

I have to admit I was slightly nervous about using WatchCollecting but my fears soon disappeared after speaking with Fleur. The managed service made a huge difference and the sale price was higher than expected! Thinking of selling a watch? Use watchcollecting.com

1 de abril de 2026
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Respuesta de Watch Collecting

Hello Andrew,

Thank you so much for the glowing recommendation and for trusting Watch Collecting! We are delighted that Fleur helped put your mind at ease and that our Managed Service delivered a fantastic result for you!

The Watch Collecting Team

Valorada con 5 estrellas sobre 5

Knowledgable & friendly service

I was very happy with the knowledgeable and friendly service from Marcus and the CW team, who successfully sold my somewhat niche watch for a good price. I’d highly recommend the managed service option which took away much of the hassle from a seller’s perspective and I’d certainly use them again.

30 de marzo de 2026
Opinión espontánea
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Respuesta de Watch Collecting

Hello John,

Thank you for trusting our Managed Service and for your wonderful recommendation! We are thrilled that Marcus and the team provided a hassle free, successful sale for your watch, and we look forward to working with you again in the future.

The Watch Collecting Team

Valorada con 5 estrellas sobre 5

Perfect service & seamless from auction to sale

I had a great experience with Watch Collecting. Marcus took all of the stress away with managing the auction, sale and delivery of the watch. I would highly recommend!

24 de marzo de 2026
Opinión espontánea
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Respuesta de Watch Collecting

Hi Charlotte,

Thank you for choosing Watch Collecting! We are thrilled to hear that you had a great experience and that Marcus provided a stress free experience from the auction all the way through to delivery. We will be sure to share your kind words with him.

The Watch Collecting Team

Valorada con 1 estrellas sobre 5

I never received the watch I bought and I lost 19’000. - GBP

I bought a Rolex Daytona on watchcollecting.
Lot:#80517 for the sum of 18,000 GBP six months ago and to this day I still have not received the watch. No one knows where the watch is, lost package? Stolen watch? Scam?
Despite the excellent contact I had with the watchcollecting customer service, their response is that they are unable to conduct the investigations to find the watch.
My observation is simple, I lost 19,000 GBP in this matter.

31 de marzo de 2026
Opinión espontánea
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Respuesta de Watch Collecting

Hello Cyril,

Thank you for your review and the kind words regarding our customer service team. We are incredibly sorry that your watch remains missing and completely understand your deep frustration over this situation.

To clarify, while we offer managed shipping, you opted to arrange the courier independently. We securely packed the watch and your courier successfully scanned it upon collection from us. Unfortunately, tracking indicates that FedEx subsequently misplaced the package.

As this was arranged by yourself directly with FedEx, they will only discuss the investigation with you as the account holder. Despite our repeated attempts to intervene and trace the item on your behalf, FedEx has restricted our access to the case.

We sincerely hope FedEx resolves your claim quickly, and we remain fully available to provide any documentation or proof of collection you need to support your case with them.

The Watch Collecting Team

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Valorada con 5 estrellas sobre 5

Just got a watch and everything went…

Just got a watch and everything went well. I had to deal with Fleur from the watch collecting team and she was very helpful, quick with answering and dealing with the after sale.
Definitely a good experience

19 de marzo de 2026
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Respuesta de Watch Collecting

Hello Marc,

Thank you for the wonderful review and for choosing Watch Collecting! We are so glad your purchase went smoothly, and we will certainly pass your kind compliments regarding the quick and helpful service directly on to Fleur.

The Watch Collecting Team

Valorada con 5 estrellas sobre 5

Sale of Rolex

From the outset, the service provided was of the highest quality with excellent communications and guidance. The feedback and attention to detail is exemplary.

18 de marzo de 2026
Opinión espontánea
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Respuesta de Watch Collecting

Hi Perry,

Thank you for your feedback! We take great pride in offering exemplary guidance from day one, and we are so glad you felt well supported throughout the sale of your watch.

The Watch Collecting Team

Valorada con 1 estrellas sobre 5

Watch arrived completely broken and…

Watch arrived completely broken and watch collecting have avoided and refused any accountability. They also admit they provide no checks on authenticity and even if the watch is working. Have been a nightmare to deal with. Not sure why you’d risk buying from them.

11 de marzo de 2026
Opinión espontánea
Logotipo de Watch Collecting

Respuesta de Watch Collecting

Hello Marcus. Thank you for your review.

We want to address the inaccuracies in your statement to provide a clear and factual picture of this transaction.

As stated in our terms and on all listings, any watch presented without an in-date service warranty or receipt is expected to require a service. Your purchase was a 1960s watch-only item, meaning a routine service was always to be expected.

You also claim the watch arrived broken and that we have refused accountability. However, we have been in continuous communication with you and have provided clear video evidence showing the watch functioning properly at the exact moment it was securely packed for dispatch.

Since you opted for shipping, transit insurance was applied to protect against damage en route. We guided you through opening a damage claim with our shipping partner, which you successfully initiated and as of the time of this review, is currently being processed.

The Watch Collecting Team

Valorada con 5 estrellas sobre 5

Another great experience with the Watch…

Another great experience with the Watch Collecting team.

12 de marzo de 2026
Opinión espontánea
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Respuesta de Watch Collecting

Hello,

Thank you for returning to Watch Collecting and for sharing such positive feedback! We truly appreciate your continued support and look forward to assisting you again in the future.

The Watch Collecting Team

Valorada con 5 estrellas sobre 5

Delighted with my sale

From my very first approach, Mark explained each step of the Managed Service and assured me that there would be interest in my Rolex. He knew the market very well and the watch was beautifully presented on the website. I was delighted with the sale price achieved and the money was transferred promptly and without issue.

3 de febrero de 2026
Opinión espontánea
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Respuesta de Watch Collecting

Hi Nichola,

Thank you so much for your review! We are thrilled that you were happy with the service and final price, and we will be sure to pass your kind words directly on to Mark.

The Watch Collecting Team

Valorada con 5 estrellas sobre 5

Both seller et buyer at Watch Collecting

Hugo was really helpful throughout the sell-side process. The outcome was better than anticipated. I have now been both a seller and a buyer with Watch Collecting, and hopefully many more transactions lie ahead.

23 de febrero de 2026
Opinión espontánea
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Respuesta de Watch Collecting

Hi there,

Thank you for your continued trust in Watch Collecting as both a buyer and a seller! We are thrilled Hugo helped you achieve such a great result, and we look forward to many more successful transactions together.

The Watch Collecting Team

Valorada con 5 estrellas sobre 5

Another repeat purchase

Another repeat purchase - an efficient process

27 de febrero de 2026
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Respuesta de Watch Collecting

Hi Tony,

Thank you for your continued loyalty and for returning to us for another purchase! We're delighted to hear that you experienced another efficient and seamless process with us.

The Watch Collecting Team

Valorada con 5 estrellas sobre 5

fantastic experience selling my watch…

fantastic experience selling my watch through watchCollecting - faultless from beginning to end

25 de febrero de 2026
Logotipo de Watch Collecting

Respuesta de Watch Collecting

Hi Peter,

Thank you for the fantastic review and for choosing Watch Collecting to sell your timepiece! We are thrilled to hear that our team provided a great experience from start to finish for you.

The Watch Collecting Team

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