Watches of Australia Opiniones 

95
•
TrustScore: 2 sobre 5

1,9

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Blessington Watches are a scam. Don't believe their BS. Their advertising says '100 watches left" hurry or miss out!! The Order says 6-10 delivery. It's all BS - they have not even made your watch. I... Ver más

Valorada con 1 estrellas sobre 5

Don’t buy Blessington watches !! You’re lucky if they’ll exchange it let alone refund your money as everyone else does . Stupid butterfly clasp and band that is absolutely MASSIVE , can’t see the dial... Ver más

Valorada con 2 estrellas sobre 5

I ordered a watch with the website and after a search i done, i came to know with exactly same website setup 2 different companies is operating. How Come? One is this company and the other company's n... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I'm very happy with my new watch! The best price possible, beautiful box, high quality and works like a charm. Package arrived fast, and the customer service is excellent! Highly recommend watches of... Ver más

Información sobre la empresa


Información de contacto

1,9

Malo

TrustScore: 2 sobre 5

95 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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1,9

Todas las opiniones

(95)

16 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

No warranty

The watch I bought was great, looked real but showed signs that it wasn't. When the hand of the watch fell off after only wearing it a couple of times. I contacted Watches Australia via email explaining the situation, assuming it would have warranty as only had the watch for 6 months. Their reply was, it would be best if I got it fixed at a local watch store. I replied I would rather send it back to them to assess and get it fixed under warranty, no reply. Asked again still no reply. I guess there is no warranty and this is a place where you buy expensive rip off's.

31 de enero de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

Support Lied To Me

I bought three of the unisex watches on accident when I wanted to get three men's watches. I contacted support and they said that they have sent three mens watches. Once I finally got the watches, they were quite obviously female watches. I have been contacting airport since to get it replaced because they lied to me and it still has not been resolved.

7 de julio de 2023
Valorada con 1 estrellas sobre 5

The savings are not worth it.

The watches are not in Australia and imported. The business is not Australian. Trying to communicate and resolve an issue was impossible. It was not until I started commenting on the social pages that I got a response.

They were able to resolve the issue eventually after a long slow process. I know it costs more but just buy a watch from a local retailer.
(You will notice they have no place for Facebook reviews and Google reviews)

9 de junio de 2023
Valorada con 1 estrellas sobre 5

Poor customer service

They did not send the purchase and slod me something that is not available. I purchased a photo and was refunded weeks after keeping asking for it.

20 de mayo de 2023
Valorada con 3 estrellas sobre 5

Battery only lasted 4 months

Watch arrived on time looked beautiful however the battery had to be changed after 4 months which to me is unsatisfactory.

29 de marzo de 2023
Logotipo de Watches of Australia

Respuesta de Watches of Australia

Hi Dee, thank you for taking the time to leave us a review. I am glad you liked the watch and I am sorry to hear about the battery issue. All watches on our website are brand-new, but since some of the watches remains unsold for 1-2 years, the battery can run out during that time.

Happy to offer you a good discount for your next purchase with us to make up for the inconvenience caused :)

Thank you,
Salma

Valorada con 5 estrellas sobre 5

Great online shopping experience

I'm very happy with my new watch! The best price possible, beautiful box, high quality and works like a charm. Package arrived fast, and the customer service is excellent! Highly recommend watches of Australia, will definitely purchase again. 5/5

21 de agosto de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

DO NOT BUY FROM THIS COMPANY

DO NOT BUY FROM THIS COMPANY
- I suspect yiu buying counterfeit watches from overseas.
- I bought a fossil watch thinking it was genuine. I now know I was ripped off and the materials are cheap. Watch glass is scratched from one day wearing while watching movies and playing some computer games. I have never had a fossil watch scratch so easy. This is my second Fossil watch.
- when I questioned them they didn’t care.
- just spend the money extra an buy from a local shop.

** update since the below reply from watches of australia**

-my watch is faulty and confirmed by the a local jeweller. I have emailed, sent a message via whats app and message on their Facebook page. Only one message response reply via email.
- Their watches are parallel imported which is noted in fine print on their website and warranty is not linked to local distributors of the brand.
- watch was worn around the house watching a movie and playing a computer game. It was not an abused. It scratched with half a day or wearing.
- company has turned of Facebook reviews.
- can’t give it google reviews
Hopefully this indicates the type of company it is.

18 de agosto de 2023
Opinión espontánea
Logotipo de Watches of Australia

Respuesta de Watches of Australia

Hi Scott, thank you for sharing your feedback and I am sorry to hear that you are not satisfied with your experience. Your review is based on false information and I would like to address couple of things:

We would like to clarify that we only sell authentic products from reputable brands. We are not associated with counterfeit items.

After a thorough review of your case, it appears that the damage to the watch, including the 'scratches' on the glass, is a result of accidents, poor care, and normal wear and tear. You did mention on the email it was for your son and he wears it to school. It is very important to consider the environment in which a watch is worn to avoid accidental damage. Activities that could lead to impact or damage might not be the best fit for wearing a watch. We suggest being cautious to prevent unintended damages.

Regards,
Salma

Valorada con 1 estrellas sobre 5

Fake

Purchased a Nixon watch in July
Seized by ABV as it is a counterfeit and they don’t have the authority to sell the trademark name. Tried to contact numerous times and they just ignore.
Beware do not buy anything as it comes from Dubai not Australia. Very disappointing fake watches. Have to forfeit the watch to ABV where they will destroy the item.
BEWARE DO NOT BUY

14 de julio de 2023
Opinión espontánea
Logotipo de Watches of Australia

Respuesta de Watches of Australia

Hi Denise, I am sorry to hear that and I apologies for the frustration. Your feedback is valuable to us, and we take all concerns seriously. We are investigating this matter thoroughly to ensure that such incidents do not happen in the future.

To address this matter, we are taking immediate action and we will be issuing a full refund for your purchase.

Again, I am very sorry for the inconvenience caused and I 100% understand the frustration and appreciate your understanding as we work to improve our processes.

Thank you,
Salma

Valorada con 5 estrellas sobre 5

Maserati gold watch

Bought the Maserati watch for my husband and he loves it. Shipping was very fast and good customer service. Thank you

2 de julio de 2023
Opinión espontánea
Logotipo de Watches of Australia

Respuesta de Watches of Australia

Hi Candice! Thank you for your lovely feedback and we are glad that your husband loved the Maserati watch :) We would love to offer you further discount for your next purchase with us.

Thank you,
Salma

Valorada con 1 estrellas sobre 5

Purchased a guess watch

Purchased a guess watch, when I received it the watch wasn’t working! Tried emailing numerous times with no response!

21 de julio de 2023
Opinión espontánea
Logotipo de Watches of Australia

Respuesta de Watches of Australia

Hi Freddy, we can't find your details on our system. Please send us an email at info@watchesofaustralia.com.au so we can assist you better.

Thank you,
Salma

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