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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I came to Waters with very limited knowledge and a very tight schedule to get materials for a site abroad. I left with all the products I needed, some even being shipped from one of their contacts in... Ver más

Valorada con 5 estrellas sobre 5

Honestly I couldn’t believe how good this company was to deal with. After ordering, Reece was quick to let me know that the stock was going to be dispatched at the same price just in small... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

A very good company that I will be using more, they took the trouble of sending me a message to clarify address to make sure I received the delivery next day . Not only that I needed the product to... Ver más

Información sobre la empresa

  1. Mayorista de herramientas
  2. también en la categoría
  3. Tienda de herramientas

Escrito por la empresa

Waters Group has been serving the stone industry with professional, premium products since 1987 Since 1987, Waters Group has been dedicated to serving the stone industry. Founded by Bryan Waters, we have expanded our offerings to include a comprehensive selection of machinery, equipment, and consumables. As a family-owned and operated business, our commitment remains steadfast. Our primary goal is to provide customers with the premium diamond tooling, equipment and consumables they require, backed by exceptional service. Throughout the years, we have cultivated enduring partnerships with top manufacturers in the stone industry who share our commitment to excellence. This ensures that our customers have access to the finest and most innovative problem-solving solutions. Our sales team is devoted to delivering unparalleled customer service. Drawing upon our collective knowledge and industry experience, we offer expert advice and guidance to help you identify the most suitable products for your specific needs.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

46 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(46)

17 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

A very good company that I will be…

A very good company that I will be using more, they took the trouble of sending me a message to clarify address to make sure I received the delivery next day .
Not only that I needed the product to set out and the results were amazing .

19 de septiembre de 2025
Valorada con 5 estrellas sobre 5

Waters always go above and beyond for…

Waters always go above and beyond for their customer service, sending out items quickly for us. We can't recommend this family owned business enough!

19 de junio de 2025
Logotipo de Waters Group

Respuesta de Waters Group

Thank you so much for your kind words and support! We're proud to be a family-run business, and it's always our priority to deliver fast, reliable service. We truly appreciate your recommendation and look forward to continuing to support you!

Valorada con 5 estrellas sobre 5
Logotipo de Waters Group

Respuesta de Waters Group

Thank you for the great feedback! We're glad you're happy with the products and our quick delivery. We really appreciate your support and look forward to serving you again soon!

Valorada con 5 estrellas sobre 5

Best of the best products I’ve ever…

Best of the best products I’ve ever used. As a stonemason of 20 years plus and have used so much different products. The product is high quality.. definitely recommend:)

19 de mayo de 2025
Logotipo de Waters Group

Respuesta de Waters Group

Thank you so much for your kind words and recommendation! It means a great deal coming from someone with over 20 years of experience in the trade. We're proud to supply products that meet the standards of skilled professionals like yourself. If there's ever anything you need, we're always here to help.

Thanks
Reece - Waters Group

Valorada con 5 estrellas sobre 5

Service

Very good quick service

14 de mayo de 2025
Logotipo de Waters Group

Respuesta de Waters Group

Hi Christopher!

Thanks for the great review! We're pleased our service and quick turnaround pleased you! Let us know if there is anything we can do in the future!

Thanks a lot!
Reece
Waters Group

Valorada con 5 estrellas sobre 5

great customer service

great customer service - i needed some advice and support as to which product to buy and how to use. The team spent a lot of time with me on the phone and their advice was invaluable.

11 de marzo de 2025
Logotipo de Waters Group

Respuesta de Waters Group

Thank you for the fantastic review!

We're thrilled our team could provide invaluable advice to help you choose the right product. We're always here to assist you further if needed!

Thanks!
Waters Group

Valorada con 5 estrellas sobre 5

Product was a good price

Product was a good price, arrived on time and well packaged. Thank you

28 de enero de 2025
Logotipo de Waters Group

Respuesta de Waters Group

Thanks for the fantastic review! Great to hear you were happy with the price, delivery, and packaging.
We really appreciate your support – hope to see you again soon!

Thanks!
Waters Group

Valorada con 5 estrellas sobre 5

👌ok very good

👌 ok very good

15 de enero de 2025
Logotipo de Waters Group

Respuesta de Waters Group

Thank you for the great review! We're thrilled you’re happy with our product. Let us know if you need anything else!

Waters Group

Valorada con 5 estrellas sobre 5

Best product and customer service

Honestly I couldn’t believe how good this company was to deal with. After ordering, Reece was quick to let me know that the stock was going to be dispatched at the same price just in smaller bottles which honestly wasn’t a problem.
After receiving the goods I found in the box;

4 x bottles of product which I ordered
1 x pack of sweets
1 x hat
2 x calendars

I was blown away with the free gifts.
Overall a wonderful experience dealing with this company.
The product I ordered was Quartz Rejuvenate which is an epic product if you’re as mad as me and love keeping the worktops blinging 🤣
Will definitely be ordering again.
Thanks a bunch guys

21 de enero de 2025
Opinión espontánea
Logotipo de Waters Group

Respuesta de Waters Group

Thank you so much for the amazing review! I’m really glad I could help, and it’s brilliant to hear you enjoyed the free gifts. It’s great to know Quartz Rejuvenate is working so well for you!

Looking forward to your next order. Thanks again! 😊
Reece
Waters Group

Valorada con 5 estrellas sobre 5

First class

I first emailed this company late at night first thing the following morning, had a response, my order was small but I was made to feel like a very valued customer, great service my go to company now ,

22 de enero de 2025
Logotipo de Waters Group

Respuesta de Waters Group

Thank you for your kind words! It’s great to hear you felt valued—every customer matters to us, no matter the order size. We’re thrilled to be your go-to company and look forward to helping you again soon!

Waters Group

Valorada con 5 estrellas sobre 5

i dealt with a person called Reece who…

i dealt with a person called Reece who was so helpful
polite and friendly should the need arise I wouldn't hesitate to use this company again

21 de enero de 2025
Logotipo de Waters Group

Respuesta de Waters Group

Thank you so much for your kind words! It was a pleasure assisting you, and I’m delighted to hear that you were happy with the service. Please don’t hesitate to reach out if you need anything in the future – we’d be more than happy to help again!

Reece
Waters Group

Valorada con 5 estrellas sobre 5

First on our list every time

First on our list every time, thank you all.

6 de enero de 2025
Logotipo de Waters Group

Respuesta de Waters Group

Hi Simon!

Thank you for your fantastic 5-star review! We're thrilled to be your go-to for tooling and consumables.

We look forward to working with you more!
Thanks
Waters Group

Valorada con 5 estrellas sobre 5

Great service

Great service, fast response. Tools very good quality👍

3 de diciembre de 2024
Logotipo de Waters Group

Respuesta de Waters Group

Thank you for your kind words! We're thrilled to hear you're happy with the service and quality of our tools. 😊

If you need anything else, we're always here to help! 👍

Waters Group

Valorada con 5 estrellas sobre 5

Happy !

Huge choice of products. Great service.

7 de noviembre de 2024
Logotipo de Waters Group

Respuesta de Waters Group

Hi Howard!

Thanks for the awesome review! We're thrilled our products and service hit the mark! 🎉

Waters Group

Valorada con 5 estrellas sobre 5

Very happy to recommend the team at…

Very happy to recommend the team at Waters. Good product quality and reliable stock levels. Dan and the team are always happy to oblige an emergency package at 4pm on a Friday!

1 de noviembre de 2024
Opinión espontánea
Logotipo de Waters Group

Respuesta de Waters Group

Thanks a lot for the review, Brad!🎉

We're glad our quality and stock keep you running strong!

We look forward to working with you more!

Waters Group

Valorada con 5 estrellas sobre 5

Excellent company to do business with

Excellent company to do business with, very helpful and fast delivery. Always happy to help and cheerful.
Used them for over 6 years. And will continue to work together

2 de mayo de 2024
Opinión espontánea
Logotipo de Waters Group

Respuesta de Waters Group

Thank you for being with us for over six years, Graeme! 🎉

We’re thrilled to keep bringing you fast, cheerful service.
Here’s to many more years of working together and keeping those deliveries speedy!

Waters Group

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