Watt Utilities Opiniones 740

TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Excellent service from Jack. He helped us arrange a new gas contract with British Gas and made the whole process straightforward and stress-free. He was professional, knowledgeable, and kept us info... Ver más

Valorada con 5 estrellas sobre 5

The worst part about being a business owner is all the little bits you have to do. Lewis from watt utilities made the process of sorting my electric smooth and easy. Thank you again!

Valorada con 5 estrellas sobre 5

Excellent service from Kabe Tandy. The renewal process was handled quickly and efficiently, with clear communication throughout. A smooth and hassle-free experience. Thank you for your support.

Valorada con 5 estrellas sobre 5

I had never heard of Watt Utility so I was sceptical. Their agent, Brad, was very patient and found the energy contract that I needed, one with zero standing charge for a small user. I have received... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Sitio de comparación de precios

Información proporcionada por diversas fuentes externas

Watt Utilities is an established Utility business comparison broker for the commercial energy market. We have worked alongside the UK’s leading electricity and gas suppliers for over 10 years. Our objective is to ensure our clients journey through the commercial energy process is low maintenance and cost effective. Our employees will provide fantastic customer service and complete transparency.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

740 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que solicite reseñas

Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas

Ha contestado el 40% de las opiniones negativas

Suele tardar más de 1 mes en responder

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Valorada con 5 estrellas sobre 5

Claire Bird made the process simple…

Claire Bird made the process simple from start to finish, she calls us months before our current contract is due to find us the cheapest deal.

19 de septiembre de 2023
Opinión espontánea
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Respuesta de Watt Utilities

Good afternoon,

Thank you for leaving your five star review. we are pleased that you have enjoyed your experience here at Watt utilities.

if there is anything else we can do for you please don't hesitate to get in touch on either 0161 833 8681 or hello@watt.co.uk

Kindest regards

Watt utilities team

Valorada con 5 estrellas sobre 5

Great service

Great service from Claire, helped me through every step of the process for transferring my electric contract to another supplier. Handled smoothly, quickly and efficently.

18 de septiembre de 2023
Opinión espontánea
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Respuesta de Watt Utilities

Good afternoon,

Thank you for leaving your five star review. we are pleased that you have enjoyed your experience here at Watt utilities.

if there is anything else we can do for you please don't hesitate to get in touch on either 0161 833 8681 or hello@watt.co.uk

Kindest regards

Watt utilities team

Valorada con 5 estrellas sobre 5

Claire Bird was efficient and extremely…

Claire Bird was efficient and extremely helpful.
Thank you Claire

8 de septiembre de 2023
Opinión espontánea
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Respuesta de Watt Utilities

Good afternoon,

Thank you for leaving your five star review. we are pleased that you have enjoyed your experience here at Watt utilities.

if there is anything else we can do for you please don't hesitate to get in touch on either 0161 833 8681 or hello@watt.co.uk

Kindest regards

Watt utilities team

Valorada con 5 estrellas sobre 5

Claire Bird was very friendly

Claire Bird was very friendly, helpful and efficient

8 de septiembre de 2023
Opinión espontánea
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Respuesta de Watt Utilities

Good afternoon,

Thank you for leaving your five star review. we are pleased that you have enjoyed your experience here at Watt utilities.

if there is anything else we can do for you please don't hesitate to get in touch on either 0161 833 8681 or hello@watt.co.uk

Kindest regards

Watt utilities team

Valorada con 2 estrellas sobre 5

AVOID

Ex employee here!

For the most part, management were great, supportive most of the time! Yet I had a break in, in my house and had to rush home to Rochdale! They fired me, when I called them out for it, they changed their mind on the reason for the dismissal, apparently it was for my performance, but having had only a day and half training, and being there for only 3 weeks, I think I did pretty well.

Pay is good, support is good, but they'll sack you for ANYTHING.

They focus more on the people that have been there for years, they don't focus on helping the new employees!

I would avoid if I was you!

Regards

M

5 de septiembre de 2023
Opinión espontánea
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Respuesta de Watt Utilities

Hi M, Thank you for commenting that we supported you through your 3 week probation and that our training package and support were great whilst you we're employed with ourselves. As you we're aware you started with 5 other people who are still here being supported and are doing well this week.
We are growing our office with new sales people, admin & compliance staff and are still one of the biggest Energy brokers in Manchester, with excellent pay and benefits. Unfortunately we had to part ways because of your conduct and the fact that you would not come back after breaktimes and as your stories didn't add up we had no choice but to part ways. We wish you all the very best for your future.
Regards
HR

Valorada con 1 estrellas sobre 5

Absolute jokers

Absolute jokers, have asked for my number to be removed from their system multiple times. Have blocked their number but continue to call from a different landline.

All this while they are wasting their time calling another utility broker, which I have stressed to them multiple times.

This has been ongoing for the past 4 months. Will anyone finally pull their finger out and remove my number from their records to save their sales agents from wasting their time? Doubt it.

1 de septiembre de 2023
Opinión espontánea
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Respuesta de Watt Utilities

Hi Rich,

Thank you for taking the time to leave us a review, we are sorry that you are disappointed in the service and your enquiry has not been dealt with efficiently. This is the first time management has been made aware of the issue.

Please can you send any numbers you would like to be removed to: resolutions@watt.co.uk.

Thank you,
Kindest Regards
Watt.co.uk Team

Valorada con 5 estrellas sobre 5

David is very clear and easy to…

David is very clear and easy to communicate with. He listens to what you want and gets you what you need.
Would highly recommend. This is my third contract for electricity through him.

4 de agosto de 2023
Opinión espontánea
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Respuesta de Watt Utilities

Hi Pamela,

Thank you for taking the time to leave us a 5* review! We are pleased that David has provided you with an excellent service.

We appreciate your trust in us and value your support as a long-term customer.

We look forward to helping you with your energy contract again in the near future!

Kindest Regards,
Watt.co.uk Team

Valorada con 1 estrellas sobre 5

Just very dodgy and very suspect

Just very dodgy and very suspect , their methods are to sign up people and at all costs regardless of what tehy want or the best deal .. AVOID LIKE PLAGUE

3 de agosto de 2023
Opinión espontánea
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Respuesta de Watt Utilities

Hi Jack,

Thank you for taking the time to leave us a review. We are really sorry to hear that the service provided is below standard.

We are one of the biggest Energy brokers in Manchester and take pride in helping our customers save money on their energy bills. As you can see from numerous 5* reviews, we are committed to providing a exceptional service, making dealing with your energy contracts a much easier process with a dedicated account manager to search the market for you as we know this can be time consuming.

If you would like to speak with our team regarding any of the above, please contact hello@watt.co.uk and we would be more than happy to help.

Kindest Regards,
Watt.co.uk Team

Valorada con 5 estrellas sobre 5

What a helpful and pleasant man to deal…

What a helpful and pleasant man to deal with. David Carter made the whole experience of changing supplier east. Well done. I have already mentioned his name to a friend of mine who has property.

1 de agosto de 2023
Opinión espontánea
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Respuesta de Watt Utilities

Hi Susanne,

Thank you for taking the time to leave us a 5* review! We are pleased that David has provided you with an exceptional service and your recommendation is greatly appreciated.

We appreciate your trust in us and value your support.

We look forward to working with you again in the near future!

Kindest Regards,
Watt.co.uk Team

Valorada con 5 estrellas sobre 5

Thank you so much to Lewis for all his…

Thank you so much to Lewis for all his help. A lovely lad, who remained professional at all times whilst being very knowledgeable. He’s certainly made my day! 5/5 for you Lewis!

31 de julio de 2023
Opinión espontánea
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Respuesta de Watt Utilities

Hi Emily,

Thank you for taking the time to leave us a 5* review, we are pleased that Lewis has provided you with an exceptional service and your comments will be passed across.

We appreciate your trust in us and value your support.

We look forward to working with you again in the near future!

Kindest Regards,
Watt.co.uk Team

Valorada con 1 estrellas sobre 5

Shockingly bad Company

Contracts failed to start at agreed date. no response from broker or energy company. It was my fault im told as the person I was emailing went on holiday! countless other faults and now 3 months later we are getting no responce.
No point sending an Email you didn't help when you were needed. Its now with the Ombudsman. If you listened to the customer we wouldn't be in this situation. But i'll forward this just for fun

23 de marzo de 2023
Opinión espontánea
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Respuesta de Watt Utilities

Hi Craig,

Thank you for taking the time to leave us a review. We are disappointed to hear that our service has been below standard.

Please can you contact Hello@watt.co.uk and we would be more than happy to resolve the issue.

Kindest Regards,
Watt.co.uk Team

Valorada con 5 estrellas sobre 5

Nice person to talk with him and also…

Nice person to talk with him and also help for finding good deals thanks

24 de julio de 2023
Opinión espontánea
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Respuesta de Watt Utilities

Hi Dosa,

Thank you for taking the time to leave us a 5* review, we appreciate your trust in us and value your support.

We look forward to working with you again in the near future!

Kindest Regards,
Watt.co.uk Team

Valorada con 5 estrellas sobre 5

Helpful & quick response

Claire was really helpful, not pushy and quick to respond to my emails.

20 de julio de 2023
Opinión espontánea
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Respuesta de Watt Utilities

Hi Justine,

Thank you for taking the time to leave us a 5* review. We are happy to hear that Claire provided you with a great service.

We appreciate your trust in us and value your support.

We look forward to working with you again in the near future!

Kindest Regards,
Watt.co.uk Team

Valorada con 5 estrellas sobre 5

gently persued to provide excellent service

Getting a good deal for our Scout Centre and making the best decision in changing times, David has guided us for the last few years.

18 de julio de 2023
Opinión espontánea
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Respuesta de Watt Utilities

Hi Bill,

Thank you for taking the time to leave us a 5* review. We are pleased that David has continued to provide you with an excellent service over the years.

We appreciate your trust in us and value your continued support as a long-term customer.

We look forward to working with you again in the near future!

Kindest Regards,
Watt.co.uk Team

Valorada con 5 estrellas sobre 5

Aaron Griffith delivered! Amazing service too.

Never tend to work with external companies when signing new business energy contracts, but Aaron Griffith was amazing. Very knowledgable and explained everything clearly. Most of all he beat every quote I got from about 7 energy companies directly so definitely delivered. Easy process and very happy with the customer service I received. He will be my go to man going forward for most things to do with business.

18 de julio de 2023
Opinión espontánea
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Respuesta de Watt Utilities

Hi Sukhninder,

Thank you for taking the time to leave us a 5* review, we appreciate your trust in us and value your support.

We are pleased to hear that Aaron provided you with an exceptional service and your comments will be passed across to him.

We look forward to working with you again in the near future!

Kindest Regards,
Watt.co.uk Team

Valorada con 5 estrellas sobre 5

Easy to talk to staff

Great easy going staff, prompt customer service.

18 de julio de 2023
Opinión espontánea
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Respuesta de Watt Utilities

Hi Andrius,

Thank you for taking the time to leave us a 5* review, we appreciate your trust in us and value your support. We are pleased to hear that you are happy with the service provided by our customer service team.

We look forward to working with you again in the near future!

Kindest Regards,
Watt.co.uk Team

Valorada con 5 estrellas sobre 5

David Williams at Watt Utilities Exceptional

David Williams at Watt Utilities was absolutely brilliant. He himself was outstanding in helping me get the best deal for our small business. We must have spoken about 10-15 times during the day and eventually tied up a very good deal for both gas and Electric. He went far beyond what was expected and I can't thank him enough in being extremely patient, informative and knowledgeable in sorting our new contracts. Would well recommend Watt Utilities

11 de julio de 2023
Opinión espontánea
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Respuesta de Watt Utilities

Hi Elizabeth,

Thank you for taking the time to leave us a 5* review, we appreciate your trust in us and value your support.

We are extremely happy to hear that David went above and beyond when helping you find a new deal for your gas and electricity contracts.

We look forward to working with you again in the near future!

Kindest Regards,
Watt.co.uk Team

Valorada con 5 estrellas sobre 5

Good service and knowledgeable

Good service and knowledgeable. Responded to whatever questions were asked.

14 de julio de 2023
Opinión espontánea
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Respuesta de Watt Utilities

Hi South Cave Scout Group,

Thank you for taking the time to leave us a 5* review, we appreciate your trust in us and value your support. We are pleased to hear that the service provided was great and your questions were asked promptly and efficiently.

We look forward to working with you again in the near future!

Kindest Regards,
Watt.co.uk Team

Valorada con 5 estrellas sobre 5

David Carter / Watt Senior Energy Consultant

David Carter was patient and answered all my queries clearly. He provided e with different best quotes as per my request, added the information regarding our current gas and electricity costs on the quote. He was friendly, polite and fast.

12 de julio de 2023
Opinión espontánea
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Respuesta de Watt Utilities

Hi Rosaria,

Thank you for taking the time to leave us a 5* review, we appreciate your trust in us and value your support.

It's excellent to hear that David provided you with a great service and provided you with the best quotes. Your comments have been passed onto David.

We look forward to working with you again in the near future!

Kindest Regards,
Watt.co.uk Team

Valorada con 5 estrellas sobre 5

Very helpful and knowledgeable

Very helpful and knowledgeable. David our adviser made the changeover very easy.

5 de julio de 2023
Opinión espontánea
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Respuesta de Watt Utilities

Hi J Brown,

Thank you for taking the time to leave us a 5* review, we appreciate your trust in us and value your support. We are pleased to hear that David provided you with an easy changeover of your energy supplier and was helpful when doing so.

We look forward to working with you again in the near future!

Kindest Regards,
Watt.co.uk Team

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