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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Fantastic product. Been using them for at least a couple of years. Never a problem, toilet rolls are excellent quality and simply fabulous all round. They also last a lot longer than supermarket bough... Ver más

Valorada con 5 estrellas sobre 5

I am very impressed with this firm’s toilet paper. It is softer and smoother than Andrex and also than my usual tissues. I prefer it for blowing my nose with if I have a cold. It is also strong.... Ver más

Valorada con 5 estrellas sobre 5

Love their ethics, and animal wraps, my only problem is as I live on my own it takes me a while to get through a box! Works out a good price though and I don't have to load up the shopping bags with... Ver más

Valorada con 5 estrellas sobre 5

I ordered some kitchen rolls and washing sheets. Unfortunately the washing sheets went missing from the delivery during transit. The staff at Bazoo were both understanding and efficient with replacing... Ver más

Información sobre la empresa

  1. Proveedor para baños

Escrito por la empresa

The UK’s most sustainable household products, made with the planet in mind. Our bathroom and cleaning range has expanded quickly as our customers enjoy our high quality products which help reduce plastic and safeguard our planet. We are a small UK based company and help protect 100 m2 of endangered habitat for every box sold. Thank you for your support!


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

690 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 83% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Love their ethics

Love their ethics, and animal wraps, my only problem is as I live on my own it takes me a while to get through a box! Works out a good price though and I don't have to load up the shopping bags with loo rolls etc.

19 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic product

Fantastic product. Been using them for at least a couple of years. Never a problem, toilet rolls are excellent quality and simply fabulous all round. They also last a lot longer than supermarket bought products and therefore a great saving not just for the environment but also my purse.

18 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic company

Fantastic company - great products. Your personal account is really easy to navigate on the website, which makes ordering, postponing orders and skipping orders so easy.

16 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Excellent toilet paper and kitchen paper

I am very impressed with this firm’s toilet paper. It is softer and smoother than Andrex and also than my usual tissues. I prefer it for blowing my nose with if I have a cold. It is also strong.

I am very happy that producing this toilet paper causes less CO2 emissions than producing ordinary toilet paper, and also puts no fertiliser into the water table.

The price is very reasonable at 25p per 100 sheets.

The kitchen paper is also strong and smooth.

15 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great quality

Great quality, good customer service and very reasonable.
It’s also nice having it delivered, and on time with the ability to adjust frequency, should you need.

15 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I ordered some kitchen rolls and…

I ordered some kitchen rolls and washing sheets. Unfortunately the washing sheets went missing from the delivery during transit. The staff at Bazoo were both understanding and efficient with replacing the lost items. A great company to deal with with great products.

5 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Missing item

Bazoo sent an item to me twice but did not recieve the item on both occasions.On the 3rd try they sent the item by royal mail and tracked.Recieved my item today.

6 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great products and customer service

I have been using Bazoo bamboo toilet paper for over 2 years, and they last a lot more than other options.
Their laundry sheets are also very efficient and I don't see myself going back to using other laundry products. Their customer service is very friendly, quick to respond and personalised.

6 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great UK based company!

Bazoo are an excellent company to deal with. I don’t often sign up for subscriptions, as they can be difficult to adjust when circumstances change—but that’s not the case with Bazoo. They offer complete flexibility, allowing you to pause or delay your orders whenever needed, which I find incredibly useful.

It’s also reassuring to support a UK-based business that contributes to our economy and is mindful of the wider climate challenge—something Bazoo clearly takes seriously.

I would highly recommend giving them a try.

3 de abril de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

So disappointed

So disappointed. Although the website states that they use Royal Mail 48hr delivery, they don't, they use Evri. I emailed to let them know my tracking had not updated in 6 days & there's a bank holiday weekend coming up & asked if they could chase it up. Evri had already successfully delivered two other, separate items, from different websites (ordered after I placed this one) I was asked to wait until the following day & if they did not arrive, they'd look into it.
So, nothing... I emailed & submitted an online query. The only thing that changed is the tracking page for Evri, no longer recognises my postcode!
I'll be raising a dispute with my bank after the Easter holidays. Such a shame, I really hoped this would be a positive experience.

2 de abril de 2026
Opinión espontánea
Logotipo de Bazoo

Respuesta de Bazoo

Thank you for your feedback, and we’re really sorry to hear about your experience.

To clarify, while we do aim to use other couriers where possible, we may also use alternative couriers such as Evri, depending on operational requirements. We are always looking to improve, and we are already working to offer a wide range of couriers in the future.

In situations like this, when a parcel appears delayed or potentially lost, we do have a process we’re required to follow. Couriers often experience delays during peak periods such as Easter, and they ask us to allow a short timeframe before we can formally raise an investigation. This is why we initially asked you to wait until the following day — not to delay things, but to ensure we follow the correct procedure and give the parcel a chance to arrive.

That said, we never leave issues unresolved. If a parcel is confirmed lost or continues to show no movement, we always step in with a solution — whether that’s a replacement or alternative delivery option.

We’ve since responded to your latest query and arranged for a replacement to be sent as quickly as possible, including using a faster next-day delivery service to avoid any further inconvenience, as that is who we are as a business - we always aim to solve all problems for our beloved customers.

We’re here to make sure this is resolved for you.

Valorada con 5 estrellas sobre 5

Love the packaging, great delivery

Very nice product love the packaging I'm glad it is a sustainable product and hopefully helping the planet. Good delivery to the channel islands and if any problems can always contact customer service and a real person replies.

1 de abril de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great quality products and excellent customer service

Great quality products consistently with each subscription and the communication and customer service is excellent with quick response times and support available for any queries. Would definitely recommend to others and have expanded the types of products as new ones come on line.

27 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great product and ethics

Great product and ethics. Loo rolls are super good quality. We have tried 'who gives a crap' but Bazoo came out the winners for product quality.

22 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

The best ever!

The best, hands down, toilet paper I've ever had the absolute pleasure of using! Way better than those other brands, even the bamboo ones. Love it.

20 de marzo de 2026
Opinión espontánea

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