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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I thought id give these a try because they didn't have my usual organic pads in tesco, and these are awful! They feel like a stupid chunk of cardboard, are so inflexible and disintegrate as mentioned... Ver más

Valorada con 5 estrellas sobre 5

Fluus pads are absolutely amazing, many people are skeptical and think they won’t flush, but they do! They literally break down when water smashes them and yet they are able to hold so much fluid when... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

I got the three pad trial, and received the parcel quickly- all good there. I really like the concept and I do try to use products that are natural and produce less waste, but I don't think quality... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I've been using these pads for the past three to four months, and while they're not flawless, I've grown quite fond of them. I've noticed an improvement in the adhesive quality. Some glue residues st... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de artículos para el cuidado personal
  2. Tienda de salud y belleza

Escrito por la empresa

We're Fluus, the creators of the world's first fully flushable period pad. We're on a mission to stop harmful chemicals against our skin, microplastics in waterways and permanent waste caused by period products. As well as being fully flushable, Fluus is the first truly microplastic free period pad in the world (we know because we built the world's first microplastic free, high speed manufacturing line). As well as respecting our planet, this means that there's no sweaty plastic against your skin. Made from cellulose plant fibres, Fluus is hypoallergnic and has passed skin and vaginal sensitivity tests, making it perfect for even the most sensitive skin. To make Fluus both absorbent AND flushable, we created our patented technology called Flushtec®. It is a combination of materials and first-of-its-kind manufacturing process which makes Fluus pads naturally absorbent, but they only start breaking down once they're fully submerged in turbulent water. Want to know how it really works? The volume and hydraulic action of the flush tear the pad apart. It breaks down even further as it travels through the drainline. The disintegrated pad arrives at the water treatment centre, having broken down into cellulose plant fibres half the size of an eyelash. Here it can safely pass through the screens where it is treated and converted into biogas and fertiliser, creating a circular product lifecycle. Conventional pads contain 90% plastic and take over 500 years to degrade. We believe companies should take responsibility for the complete lifecycle of the products they create. Flush and forget.


Información de contacto

3,7

Medio

TrustScore: 3.5 sobre 5

213 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 20% de las opiniones negativas

Suele responder en menos de 2 semanas

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 4 estrellas sobre 5

On time with delivery

On time with delivery, and good disposable pads just wish that they just had more options for size,not just normal.

5 de febrero de 2025
Logotipo de Fluus

Respuesta de Fluus

Hi Sherez! Glad to hear you're enjoying our pads and our service. We have recently launched a flushable liner and we have a longer pad in the pipeline! We hope you get the chance to try both. 💙

You can find our flushable liners here: https://wearefluus.com/products/flushable-liners

Valorada con 5 estrellas sobre 5

Using these amazing pads for 2 years…

Using these amazing pads for 2 years now, and will continue to use. I feel clean and healthy. Pleased with the product - I sleep well at night knowing is completely biodegradable in minutes.

4 de febrero de 2025
Logotipo de Fluus

Respuesta de Fluus

Hey Lu!

So glad you're loving the pads so far and feeling all the better for it. Thanks for sharing your positivity and being part of our community working towards zero waste periods. 💙

Valorada con 5 estrellas sobre 5

So nice not having plastic against you…

So nice not having plastic against you and not putting pads in landfill. Definitely recommend these!

4 de febrero de 2025
Logotipo de Fluus

Respuesta de Fluus

Hi Katie, so glad you're enjoying the soft natural texture of our flushabe pads and thanks for recommending us! So glad to have you as part of our community. 💙

Valorada con 5 estrellas sobre 5

Great product

Great product, super easy to use, arrives on my doorstep each month.

31 de enero de 2025
Logotipo de Fluus

Respuesta de Fluus

Thanks for the lovely feedback and glad to hear you're enjoying our letterbox subscription service!

Valorada con 5 estrellas sobre 5

Excellent

Excellent, soft and discreet disposable.
I love it!

31 de enero de 2025
Logotipo de Fluus

Respuesta de Fluus

Hey Oruimono, thanks for the lovely feedback! Glad to hear you're enjoying the pads!

Valorada con 1 estrellas sobre 5

Sending without me asking

They started sending me packages recently without me ordering anything and are charging me for them. Refund me now please

3 de abril de 2025
Opinión espontánea
Logotipo de Fluus

Respuesta de Fluus

Hi Teodora, thank you for getting in touch. We paused our subscriptions for a few months due to a supply chain issue and when we restarted in January which is when you received your delivery. We were careful to keep all of our subscribers updated via email throughout this journey to re-launch. I'm really sorry you weren't expecting the deliveries or to be charged for these. We have fully refunded you! Thank you for being a part of our journey. 💙

Valorada con 2 estrellas sobre 5

Fluus don’t care about their customers

Fluus don’t care about their customers, I have been a customer for about a couple years now. I was fairly happy with what I was receiving, they can be a bit scratchy at the sides and they can also peel off bitty into the knickers which is not great. Overall though I was comfortable and happy sticking with these for as long as I did as I knew they were more eco friendly and flushable, they did the job and I was happy with the subscription. They recently stopped sending out my subscription though as they said they were working to improve them, after a few months they sent them out again (saying that my next three orders will be half price) only to cancel my order and my plan. I was confused, I honestly thought they didn’t want to give me what they promised with the 50% off but I queried it and they sorted it out and sent two lots of period towels to me. Then they cancelled my plan again, I believe they want me to resign up so that I will now pay more as they have upped the pricing. I am very disappointed and have now found another company called ‘Here we Flo’.

2 de febrero de 2025
Opinión espontánea
Logotipo de Fluus

Respuesta de Fluus

Hi Rebecca,

We're really sorry to hear about your experience and completely understand why you're frustrated. Our goal has always been to provide a product that’s both effective and better for the planet, and we truly appreciate that you stuck with us for so long!

You're absolutely right that we paused subscriptions while working on improvements, we wanted to make sure we were delivering the best version of Fluus possible. That said, your subscription should have been handled more smoothly, and we’re sorry for any confusion or frustration caused along the way. It was never our intention to make things difficult, and we’re glad we could get those orders to you.

Just to clarify, there haven't been any price increases. We did experience some technical issues that unintentionally canceled certain subscriptions, and we sincerely apologise for that. We’d be more than happy to reactivate yours at the price you’ve been paying.

We really appreciate your feedback, and if there's anything else we can do to improve your experience, please don’t hesitate to reach out!

Valorada con 1 estrellas sobre 5

The worst pads I have used since I…

The worst pads I have used since I started my periods in 1989. Thick, not soft, edges are scratchy, the shape is not designed for any knickers I have ever seen unless you are wearing a string or similar. To even be able to use them you have to make a snip in each of the corners of the wings to allow it to fold round pants. But by far the worse thing is if you are even remotely active they disintegrate inside your trousers. When I went to the loo I saw white stuff all over the inside of my trousers and realise the sides of the pad were breaking down and covering my clothes in fluff.

10 de noviembre de 2024
Opinión espontánea
Logotipo de Fluus

Respuesta de Fluus

This pad was part of an Research and Development trial, and as it’s still under development, we ask all testers to keep feedback private until we finalise the product, as outlined in the waiver signed. Thank you, Team Fluus

Valorada con 4 estrellas sobre 5

I like the product because it is flushable

I like the product , but there could be improvements , the reverse of the pad is not sticky enough for clothing and they are sometimes uncomfortable to wear as well because the wings are not wide enough or big enough to stick onto clothing.

1 de octubre de 2024
Logotipo de Fluus

Respuesta de Fluus

Thank you for your feedback! It’s great to hear that the flushability aspect resonates with you, and we appreciate your thoughts on areas for improvement.

Valorada con 2 estrellas sobre 5

It started so well

It started so well. For months, the pads were super sticky, easy to use, convenient and less harmful to the environment. Recently (since the relaunch), they have become less sticky, and the last batch was entirely useless. 20 minutes after use, the pad had already become detached. I tried three more pads over a few hours (none stayed in place) before running out to buy my old brand. So I’ve now unsubscribed. What a shame.

7 de octubre de 2024
Logotipo de Fluus

Respuesta de Fluus

Thanks for sharing your feedback, Pam. We’re really sorry to hear about your experience. We’ve identified the issue with the last batch and are taking immediate action to resolve it. In the meantime, we’d love to make it right by offering you a replacement. We’ll also email you directly to offer a refund.

We appreciate your honesty and hope we can sort this out for you!

The Team at Fluus

Valorada con 5 estrellas sobre 5

No-brainer switch

I really like the idea behind Fluus.
Reducing plastic waste in any small way possible is always worthwhile, so switching to Fluus was a no-brainer for me... and they delivered.
The pads are as good (or better!) as the brand I used before and they can be flushed which is extremely convenient. The only downside is that once your pads are unused for a couple months, the glue loses it's adhesive strength... but that's not an issue if you manage your subscription plan well :)

25 de mayo de 2024
Logotipo de Fluus

Respuesta de Fluus

We're thrilled that Fluus has been a no-brainer switch for you. We're glad you're enjoying the convenience and quality of our pads ☺️ Thanks for the feedback on the adhesive, we are constantly working to improve that!

Valorada con 2 estrellas sobre 5

Had high hopes for these as flushable

Had high hopes for these as flushable. Sorry to say had an ongoing subscription for a fair while and the sticky part seems to be a problem won’t stay put in underwear such a shame ! Also advised them due to some serious health changes I wished to pause my subscription, they weren’t overly helpful still charged me for my latest deliver even tho I paused my deliver and were not sympathetic to my issue at all . Their idea of customer support was to just finally cancel and not try to help at all

14 de septiembre de 2024
Opinión espontánea
Logotipo de Fluus

Respuesta de Fluus

Thank you for sharing your experience, and we’re truly sorry to hear about the issues you've encountered.

Regarding your subscription experience, we sincerely apologise for the lack of support and understanding you received. This isn’t the level of service we aim to provide, especially during such a difficult time. We'll review this with our team to ensure it doesn’t happen again. If you'd like to discuss this further or need additional support, please reach out ☺️

Valorada con 4 estrellas sobre 5

The pads are effective and flush well

The pads are effective and flush well. Feel comfortable against the skin. Would be good to have more sizes. Also they do leave sticky marks on underwear so don’t use them with anything nice!

22 de agosto de 2024
Logotipo de Fluus

Respuesta de Fluus

Thank you so much for your feedback! We appreciate your suggestion about offering more sizes—this is something we’re actively working on so keep an eye out for updates. As for the sticky marks, this is something our R&D team have been working towards to resolve ☺️

Valorada con 5 estrellas sobre 5

Great product

Great product! Highly recommended than normal sanitary wear. Just flush Fluus!

6 de agosto de 2024
Logotipo de Fluus

Respuesta de Fluus

Thank you so much for your enthusiastic support ✨ We're thrilled to hear that you're enjoying the product and that it's making a positive difference for you.

Valorada con 3 estrellas sobre 5

Great idea.

I love the idea. However unfortunately for me it did not quite deliver. They are comfortable, and absorbent, but even with different underwear material (in case cotton wasn't "stickable", it just wouldn't stick and therefore not always stay in place.
Love the concept, just needs a little extra time for its execution.

17 de agosto de 2024
Logotipo de Fluus

Respuesta de Fluus

Thank you for your feedback!
We appreciate you sharing your experience and are sorry to hear that the product didn't quite meet your expectations. We're actively making improvements and currently conducting consumer trials to enhance performance. Your insights are incredibly valuable to us, and we'd love to hear more about your experience as we continue refining the product ☺️

Valorada con 5 estrellas sobre 5

Love them! No Leaks, Flushable and feel like pants not pads!

Love them! Been using the brand since i discovered them last year and every period since had been thrush and irritation free and no nasty leaks even at night as they improved the adhesive on the wings so they stayed in place better. I love that if I’m in my loo or a public one I won’t have to deal with sanitary bins or taking little parcels to the bin every few hours as they flush plus the don’t feel like pads they feel like fresh pants, even overnight or after a gush!

1 de agosto de 2024
Logotipo de Fluus

Respuesta de Fluus

We're thrilled to hear our products have made your periods more comfortable and hassle-free. Glad you love the improved adhesive also✨ We appreciate your support!

Valorada con 4 estrellas sobre 5

I love Fluus and its mission

I love Fluus and its mission. The product is not perfect at the moment but I will continue to support Fluus. I am hoping they could produce more size options (smaller & larger). Also hoping for an improved application as the glue does not stick well, it's difficult to apply on the underwear. Nonetheless I will continue to use Fluus and Fluus is the only product I am using now anyway since last year because I love that it is more hygienic to dispose of - flushed away, especially when I'm at home where I don't have sanitary bin like we have in the public space.

10 de agosto de 2024
Opinión espontánea
Logotipo de Fluus

Respuesta de Fluus

Thank you so much for sticking with Fluus ✨ We're thrilled that you love our mission and are grateful for your continued support. We're always working to make Fluus better, so your suggestions about size options and adhesive are super helpful and you will be seeing improvements on this super soon 👀

Thanks for being part of our journey 🙌

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