Live Chat, through AllergyTest…fantastic and quick. Knowing that I had very little to respond in order to get answers to my questions, Ms. Elliot and answered my questions, located my results, and ha... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
My body appears to be getting sicker and so I did some research on gut health. Sensitivity check resulted in my search. I had a couple of questions and was quickly put in touch with Elliott. She was a... Ver más
La empresa ha respondido
Jesse was quick at replying to my question and gave me clear answers to what was asked that you sometimes don’t get with other companies online chat agents - was only a simple question but gave me w... Ver más
La empresa ha respondido
After not receiving emails about my results, I contacted 24/7 live chat support and received my answers and results within minutes! They were quick to respond and very quick to answer questions. Super... Ver más
La empresa ha respondido
Información sobre la empresa
Sobre We Are Healthier
Escrito por la empresa
Fast, accurate & affordable at home testing. Discover rapid home health testing today!
At Healthier you get real support from real people, 24 hours a day, seven days a week. Never wait again to understand your health and get the insights you need to live better.
Your Health Matters
At Healthier, we have the most comprehensive range of at-home testing kits, giving you rapid answers. From menopause monitoring to allergy answers, we have the choice to help you feel better.
- Fast and quality-assured results.
- Expert support 24/7, 365 days.
- Accredited lab and scientific team.
- Easy to use and understand.
- Free same-day shipping.
- Accurate results to change your life.
Why choose Healthier?
Most people have concerns about their health or wellbeing from time to time and many of us delay getting answers, often to our detriment. Now there is an alternative to going straight to the GP while still gaining a better understanding of your body and peace of mind about your health.
We have helped over 1 million people over the last 14 years get healthier by offering fast, accurate and easy to use tests designed to give you the results you need.
Información de contacto
Healthier HQ. Unit 1A Bonington Complex,Trent Lane Industrial Estate, DE74 2PY. United Kingdom., De74 2PY, Derbyshire, Reino Unido
- info@wearehealthier.com
- wearehealthier.com
4,2
Muy bueno
81 opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Great customer service and assistance.
5 de junio de 2024
Opinión espontánea
Respuesta de We Are Healthier
Thank you for your 5-star review! We’re thrilled to hear that you had a great experience with us. Your feedback is greatly appreciated, and we look forward to serving you again soon.
Brian
We Are Healthier
Great
Great, speedy customer service from Blake this morning. Solved my query quickly and easily.
5 de junio de 2024
Opinión espontánea
Respuesta de We Are Healthier
We sincerely appreciate your 5-star rating! It’s wonderful to know that you were satisfied with our service. Thank you for your kind words, and we hope to see you again in the near future.
Brian
We Are Healthier
Fantastic customer service from Blake…
Fantastic customer service from Blake today. He was very helpful with my questions and overall did a great job.
5 de junio de 2024
Opinión espontánea
Respuesta de We Are Healthier
Thank you for your fantastic review! We’re delighted that you enjoyed your time with us. Your satisfaction is our top priority, and we’re looking forward to your next visit. We will pass your appreciation on to Blake.
Brian
We Are Healthier
Too easy to get wrong - needs second test tile.
I was a bit irritated as the cost of the test was quite high - but there was only one test slate in the pack. It didnt say clearly on the instructions how much blood you need but I couldn't get enough and the drop or two I placed in the test led to an inconclusive test. So I would now have to order a whole new test!
28 de mayo de 2024
Respuesta de We Are Healthier
Thank you for sharing your thoughts. We're sorry we fell short this time. Your feedback is important, and we'll work hard to improve our services.
Brian
We Are Healthier.
I was helped by Blake who quickly sent…
I was helped by Blake who quickly sent me my hair analysis via chat. He was professional and very efficient.
3 de junio de 2024
Opinión espontánea
Respuesta de We Are Healthier
We’re grateful for your 5-star review and your positive feedback. It’s a pleasure to know that we met your expectations. Thank you for your support, and we’re excited to welcome you back soon.
Brian
We Are Healthier
blake was very helpful and gave me the…
blake was very helpful and gave me the information I required
3 de junio de 2024
Opinión espontánea
Respuesta de We Are Healthier
Thank you for taking the time to leave us a 5-star review! We’re pleased to hear that you had an excellent experience. Your feedback motivates us to continue providing exceptional service. See you next time!
Brian
We Are Healthier
Riley answered all my questions…
Riley answered all my questions promptly and clearly.
1 de junio de 2024
Opinión espontánea
Respuesta de We Are Healthier
We appreciate your 5-star rating and kind comments! It’s great to know that you had a positive experience. Thank you for your trust and support. We look forward to serving you again.
Brian
We Are Healthier
I needed a copy of my results
I needed a copy of my results. I was able to access live chat very easy and was given support from the agent ‘Angel’.
1 de junio de 2024
Opinión espontánea
Respuesta de We Are Healthier
We’re honoured to receive your 5-star review! Thank you for your kind words and for choosing us. We’re dedicated to providing the best experience possible and look forward to your next visit.
Brian
We Are Healthier
I am so disappointed, wrong test sent and no customer support.
I am so disappointed. I ordered the CA-125 ovarian cancer test and was sent a prostate cancer test. I contacted firstly an agent through chat who said they would forward it to the right team and get another one sent out. I sent photos to confirm it was the wrong test sent. Two days later with no contact I contacted another advisor who asked me to post the prostate test back...at my own expense and then once received they would send it out. I replied stating this was not acceptable that I had a g.p appointment next week and needed to have the test done before then, I also think this is terrible customer service when evidence was provided it was the wrong test. I have had no reply or confirmation of the correct test being sent. Really disappointed, i feel there has been no customer support and no urgency to rectify the error.
24 de mayo de 2024
Respuesta de We Are Healthier
Hi Sarah,
I'm very sorry to hear about your disappointing experience and the inconvenience caused.
I understand how important it is to receive the correct test, especially with an upcoming GP appointment.
Please allow me to rectify this immediately. I will personally ensure that the correct CA-125 ovarian cancer test is sent out to you today with 48/hr tracked shipping at no additional cost to you.
Thank you for bringing this to our attention.
Best regards,
Usman
WeAreHealthier
Very helpful
I was helped by jai and he was very helpful. He found what I needed and was very polite
31 de mayo de 2024
Opinión espontánea
Respuesta de We Are Healthier
We sincerely appreciate your 5-star rating and kind words. It’s wonderful to know that you enjoyed your visit. Your satisfaction is our top priority, and we are thrilled to have met your expectations. Thank you for your support, and we hope to see you again in the near future.
Brian
We Are Healthier
Fantastic Experience
Fantastic experience and Kai was so helpful. My matter was resolved in minutes and the customer service was excellent. Highly recommend.
31 de mayo de 2024
Opinión espontánea
Respuesta de We Are Healthier
Thank you for your outstanding review Elisabeth! We are thrilled to hear that you enjoyed your time with us. Providing exceptional service is our goal, and we are glad to know we achieved it. We appreciate your feedback and look forward to serving you again.
Brian
We Are Healthier
Very helpful and got wanted in needed…
Very helpful and got wanted in needed to know thank you 😊
31 de mayo de 2024
Opinión espontánea
Respuesta de We Are Healthier
Thank you for your 5-star review and your kind words! We’re delighted to know you enjoyed our service. We appreciate your support and hope to see you again soon.
Brian
We Are Healthier
Quick delivery with great products and…
Quick delivery with great products and price points
13 de mayo de 2024
Respuesta de We Are Healthier
We appreciate your kind words and 5-star rating! Our team is delighted to know you enjoyed our service. Thank you for choosing us, and we hope to see you again soon.
Brian
We Are Healthier
Great Customer Service
Many thanks to Angel for her assistance with an issue I was having, her help was very much appreciated.
30 de mayo de 2024
Opinión espontánea
Respuesta de We Are Healthier
We’re grateful for your 5-star review! It’s wonderful to hear you had a positive experience with our service. We look forward to serving you again in the near future.
Brian
We Are Healthier
Excellent help from Jordan!
Jordan was very helpful and sorted my issues out quickly and efficiently. Excellent!
30 de mayo de 2024
Opinión espontánea
Respuesta de We Are Healthier
Thank you for your 5-star review and your kind words! We’re delighted to know you enjoyed our service. We appreciate your support and hope to see you again soon.
Brian
We Are Healthier
Respuesta de We Are Healthier
Thank you for your 5-star review! We’re thrilled to hear that you had a great experience with us. Your feedback is greatly appreciated, and we look forward to serving you again soon.
Brian
We Are Healthier
Jesse was extremely helpful
Jesse was extremely helpful! Straight to be point and solved my issue.
29 de mayo de 2024
Opinión espontánea
Respuesta de We Are Healthier
Thank you for your 5-star review! We are delighted to hear that you had a positive experience with us. Our team works hard to provide excellent service, and your feedback is greatly appreciated. We look forward to serving you again soon.
Brian
We Are Healthier
Quickly resolved
Some confusion over my order but quickly connected to an agent, Jordan, via live chat who sorted it immediately
29 de mayo de 2024
Opinión espontánea
Respuesta de We Are Healthier
Thank you deeply for your glowing five-star review of wearehealthier.com! Your kind words mean the world to us. We're thrilled to hear that our platform has been helpful to you. Your support inspires us to continue providing top-notch service.
Brian
We Are Healthier
Amazing service from Jordan
Amazing service from Jordan, very helpful and fast service. Got what i needed done and was very knowledge with process.
29 de mayo de 2024
Opinión espontánea
Respuesta de We Are Healthier
🌟🌟🌟🌟🌟 Wow! Your five-star review of wearehealthier.com truly made our day! We can't thank you enough for your glowing feedback. Knowing that our platform has earned your trust and satisfaction is incredibly rewarding. It's customers like you who inspire us to continually strive for excellence.
Brian
We Are Healthier
Easy to purchase
Easy to purchase. Customer service was fantastic. Fast and friendly and had all the answers I needed. Elliot was a gem to deal with.
29 de mayo de 2024
Opinión espontánea
Respuesta de We Are Healthier
Your words validate our dedication to providing a seamless and valuable experience for every user. We're thrilled to have been able to assist you, and your support motivates us to maintain our high standards and constantly improve our services. Thank you for choosing wearehealthier.com, and for sharing your positive experience with others. Your endorsement means the world to us!
Brian
We Are Healthier
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.