Webfactory Opiniones 641

TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

My experience working with webfactory was excellent from the very first call through to the final sign off of my website. No question was a problem and the team are super helpful and knowledgeable. I... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

WebFactory (webfactory.co.uk) built the website for our new venture, Wales Scenic Chauffeur Tours. From start to finish, their service was exceptional. Even for someone not tech-savvy, they made the... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

The service provided by Webfactory is exceptional. If we ask them to change something on our website, it is done almost immediately. There is always someone on the end of the phone to give help and gu... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I'm very happy with the logo that you designed for my wellness business. The designer followed my instructions and offered her advice on what would look best. The whole process was quick and effortles... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Diseñador web
  2. Servicio de comercio electrónico
  3. Proveedor de soluciones para eCommerce
  4. Diseñador gráfico
  5. Web designer

Sobre Webfactory

Escrito por la empresa

Affordable Bespoke Websites that work for your business.

Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

641 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Valorada con 1 estrellas sobre 5

Stay away

After the payment is done, communication got so slow and poor. They will always send an email when it is nearly 5 o'clock then I had to wait for 2 days to get a reply. Very expensive, very bad experience and ended up paying for someone else to do the same job for much cheaper. Won't recommend.

21 de agosto de 2023
Opinión espontánea
Logotipo de Webfactory

Respuesta de Webfactory

Thank you for sharing your concerns with us. I see that you opted for our £99+vat Launchpad website package, which provides a basic one-page online presence. To incorporate features like a booking system and a unique design, one would typically need our bespoke website packages. I noticed we provided you with a quote for this, and understand it wasn't within your preferred budget at that time. I also acknowledge that we took a bit longer than usual to respond to one of your emails, as we had an unusually high volume of work that weekend. We genuinely regret any inconvenience caused. It's unfortunate we couldn't collaborate further on this project, but we truly wish you every success with your startup.

Valorada con 5 estrellas sobre 5

webfactory have been amazing

webfactory have been amazing. They designed the perfect website and have helped me to manage it myself, they get back to straight away if i ask for help!
I'm useless at all of this and i had a website with another company before webfactory and i had no help, no support, never anyone to speak too. Moving to webfactory was the best decision, having been supported by all the team I am now able to manage my website really well and it's so easy to use! I cant thank them enough. Ive spoken to lloyd and james who are so knowledgeable and always friendly. Great prices and outstanding customer services. Highly recommended

18 de agosto de 2023
Opinión espontánea
Logotipo de Webfactory

Respuesta de Webfactory

That's great to hear. Customer support is really important to us so glad to hear that you've been happy with the support we offer. Thank you for taking the time to leave a review, it really helps.

Valorada con 5 estrellas sobre 5

Webfactory is simply the best

Webfactory is simply the best! From start to finish, I can honestly say there’s no one better than Webfactory! I’m a business mum of three young children and a supportive husband. My life is crazily busy with so many activities: family life, working, running a business, travelling monthly, and my youngest child was only 10 months old when I plucked up the courage to finally look for a company to renew my website! I’m so glad I decided to sign up with Webfactory!

Dale, my web designer, has such great attention to detail. From the start, he managed to capture the vision that I had filled out in the welcome pack, and he executed the right colours, design, and layout perfectly. Dale went above and beyond and met all my expectations with excellence! All my ideas he brought to life, and he was always patient and kind to answer all my questions. I’m so ecstatically happy with my new website (hazel diamond . Com), I could look at it all day! It’s sophisticated, timeless, and looks very high-end! Dale, you’re a superstar!

Thank you also to the lovely Caitlin, who took her time to speak with me and explain the protocols to me at the start of my transition. She has never failed to reply to any of my emails right throughout my journey. All your care made me feel very much at ease. Thank you to everyone else that I communicated with via email or telephone or also helped with the creation of my website; you’ve all been so professional, helpful and a pleasure to work with!

I know my website took longer to finish than anticipated, but that’s mainly due to my extremely busy lifestyle and the challenges that come with having three young children and day to day life!
I can’t express enough in words how grateful I am and happy with your service!

Please note: You won’t find better than Webfactory, who go above and beyond, are patient, listen, and deliver! They’re fantastic bespoke designers with affordable and fairly priced packages. They create AMAZING Websites! They're a friendly and really lovely team who truly love what they do and treat their customers really well. I’m so happy! Thank you, Webfactory! 🤩♥️🎉

Director,
Hazel Diamond

Let’s get social
hazel diamond cosmetic medical 💎

7 de julio de 2023
Logotipo de Webfactory

Respuesta de Webfactory

Thank you for your amazing review!

We are delighted that you love your new website and that you enjoyed working with us. We appreciate your compliments and your trust in our team.

We hope your website helps you achieve everything you need it to. Thank you for choosing Webfactory, I'll be passing your review on to everyone, especially Dale.

We look forward to working with you again!

Valorada con 5 estrellas sobre 5

Fantastic service received throughout…

Fantastic service received throughout the design of my logo, website and social media received from the team at Webfactory.
Nothing too much trouble and available post live for any queries or changes I need to implement.
Extreme happy with the end product and thought the overall cost was very reasonable. Would definitely recommend.

6 de junio de 2023
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Respuesta de Webfactory

Thank you for your kind words! We’re glad you’re happy with our services. We appreciate your feedback and look forward to serving you again in the future - feel free to message us anytime you need anything :)

Valorada con 5 estrellas sobre 5

Excellent service

Excellent service, I was given feedback throughout the design process. Very friendly and courteous and all corrections were done swiftly with out a problem. Thanks Becky for the job well done.

31 de mayo de 2023
Opinión espontánea
Logotipo de Webfactory

Respuesta de Webfactory

That's great to hear. Thanks for taking the time to share your feedback. I will pass it on to Becky. Let us know if you need anything else!

Valorada con 4 estrellas sobre 5

Good job but delayed

Very pleased with the website design and the helpfulness of the Webfactory team. However it was delivered a month late due to resourcing problems, hence no fifth star.

31 de mayo de 2023
Logotipo de Webfactory

Respuesta de Webfactory

Hi Simon, apologies for the delay, we are usually able to keep up with demand but have been busier than usual recently, but we're glad to hear that you're happy with the website and the support we've been able to provide. If you need any further support just drop us a line.

Valorada con 5 estrellas sobre 5

Bringing back first rate customer support.

Over the past year I have come to know more about Webfactory. They took on making our not for profit consultancy and charity website. Not only did they do exactly what was needed but they certainly went far beyond. I also support their working practices as they seem to take environmental matters into account along with staff support. An all round excellent company.

25 de mayo de 2022
Opinión espontánea
Logotipo de Webfactory

Respuesta de Webfactory

Thank you for your review! It’s great to hear that you had a positive experience with us. It’s always good to know that we've been able to exceed expectations. I'll let the design team and management know, I’m sure they will appreciate your feedback.

Valorada con 5 estrellas sobre 5

The Webfactory is responsible company…

The Webfactory is responsible company and its team is efficient and they are always available to help. Thanks Webfactory.
Joana Darque Leandro Pitman

3 de mayo de 2022
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Respuesta de Webfactory

Hi Joana, thank you so much for sharing your experience with us. We're glad to hear that we were able to help you and that you had a great experience. Look forward to helping you again soon!

Valorada con 5 estrellas sobre 5

Webfactory have been very helpful with…

Webfactory have been very helpful with my website and logo design. They have helped me through every step of the process and I am extremely happy. I would highly recommend webfactory.

10 de abril de 2023
Logotipo de Webfactory

Respuesta de Webfactory

Thank you for sharing your experience with us! We are glad to hear that you are satisfied with our service and that we were able to meet your needs. We appreciate your feedback and look forward to working with you again in the future! 😊

Valorada con 5 estrellas sobre 5

Excellent website design and ongoing…

Excellent website design and ongoing SEO. The Webfactory are only on the end of the phone for any ongoing support/advice

2 de abril de 2023
Logotipo de Webfactory

Respuesta de Webfactory

Thank you for your feedback! Glad to hear that you're happy with our design and ongoing SEO package. Always here to help you whenever you need!

Valorada con 5 estrellas sobre 5

The second logo they have designed for…

The second logo they have designed for me. They really listen to the customers needs

30 de marzo de 2023
Logotipo de Webfactory

Respuesta de Webfactory

Thanks for your feedback, we always try to work as closely to the welcome pack brief as possible so that we can deliver exactly what customers want. Please reach out if you need anything else in the future!

Valorada con 5 estrellas sobre 5

Logo Creation

I recently used Webfactory to create a new logo for my business. Their service was easy to use and Steve created a brilliant logo which exactly met all my expectations.Great value for money.

27 de marzo de 2023
Opinión espontánea
Logotipo de Webfactory

Respuesta de Webfactory

That's what we like to hear! Thank you for sharing your feedback, I'll also let Steve know.

Valorada con 5 estrellas sobre 5

We got off on the wrong foot

We got off on the wrong foot, I am new at this website thing. I am not an easy client with a short temper lol! But I have to give it to Dale from Webfactory for his patience and professionalism dealing with me!! Along with the other guys, Katlin, Ann and Lloyd.
They are a very calm bunch and in the end we got there! Pleased with my website and also with my communication with Dale. Thank you for all your hard work Dale. I have definitely learnt a lesson from this.

13 de marzo de 2023
Logotipo de Webfactory

Respuesta de Webfactory

Awe thanks Bianca, the site looks awesome so it was well worth the effort to get it just how you wanted, thanks for trusting the process!
I will pass your comments on to the others, we're looking forward to helping you progress your other project too :)
Lloyd

Valorada con 5 estrellas sobre 5

Great work

Great work. They chased me to get things done. They were always on time and in fact very quick.

Very impressed.

15 de febrero de 2023
Logotipo de Webfactory

Respuesta de Webfactory

Thanks! Glad we were able to deliver on time and you are happy with the result

Valorada con 5 estrellas sobre 5

Thoroughly recommended

I ordered my new website from webfactory having read all the reviews, so I was reasonably confident of what I would receive. The reality far outreached my expectations. The design was amazing, the service excellent and the price unbelievable. Thoroughly recommended!

22 de febrero de 2023
Opinión espontánea
Logotipo de Webfactory

Respuesta de Webfactory

Wow, that's great to hear that we not only met but exceeded your expectations. Thank you so much for taking the time to leave us a review, I'll pass your comments on to Rhed too.

Valorada con 5 estrellas sobre 5

We used Webfactory to set up our…business website

We used Webfactory to set up our business website and are really pleased with the end result and the service we received. Professional and efficient throughout.

21 de febrero de 2022
Opinión espontánea
Logotipo de Webfactory

Respuesta de Webfactory

Thanks for taking the time to leave us a review to let us know how happy you are! Glad that you are pleased with the site and our team :)

Valorada con 5 estrellas sobre 5

Fantastic service

Fantastic service
Amazing website
Good system to use

Highly recommended

15 de febrero de 2023
Opinión espontánea
Logotipo de Webfactory

Respuesta de Webfactory

Thanks for taking the time to write us a review. Sounds like you are a very happy customer! Glad you like the website and are happy with our service

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