Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

I had a very large order of bricks, which was supposed to ship in two parts. The first part was sent out after just over a week, and arrived around 2 weeks from the order date. They forgot to send ou... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

I've been shopping at Webrick for years and they never fail to impress me. The quality of their products is always top-notch, and their customer service is even better. Whenever I have any questions o... Ver más

Valorada con 1 estrellas sobre 5

I purchased this product for my grandson 5 to do with his homeschooling instructor and myself. The instructions are very difficult to decipher. My grandson frustrated lost interest. It was difficult... Ver más

Valorada con 1 estrellas sobre 5

I had the divided "pleasure" of working with this 'company' for a short while as a sales prospect. Their female General Manager clearly didn't understand the market but fought any contra-argument off... Ver más

Información sobre la empresa

  1. Juguetería

Escrito por la empresa

Webrick.com is the best alternative individual parts source service platform for MOC and custom build. A part list upload tool and a unique wanted list feature are provided.


Información de contacto

2,8

Medio

TrustScore: 3 sobre 5

26 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No ha contestado las opiniones negativas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 2 estrellas sobre 5

I tried WeBricks ... first and last time

I tried WeBricks because I couldn’t find the MOC I liked already built, at least not until later. What I want to praise is the quality of the non-original LEGO. The manufacturing quality is really very good and the parts fit together well. The advantage is that it is possible to upload many parts at once and then place the order.
That is probably where the praise ends. The website is incredibly slow, nothing really works properly, and sometimes you have to wait up to 3 minutes for it to load, which is unusable. Another huge problem is that they do not warn you that they have the Chinese New Year. So I waited 3 months for the shipment and it arrived exactly a month later. Support gets 0 points. Shipping is also expensive, 18 euros from China really seems like a lot to me.
But the worst thing is that the pairing does not work properly, that toolkit still needs a lot of fine tuning. I ordered 73983 but it translated it to 2429, great, what am I supposed to do with that? So one order was completely enough, next time I will not order from there again.

12 de febrero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Very difficult, not Lego not fun

I purchased this product for my grandson 5 to do with his homeschooling instructor and myself. The instructions are very difficult to decipher. My grandson frustrated lost interest. It was difficult for me to read and understand which part was being requested to build the project. They compare themselves to Lego but Lego is fun and easy to use no comparison. I didn't like the expensive 3 month required subscription, I will be canceling mine hopefully that will go smoothly. Will I maintain access to the projects I purchased? I don't know i hope, it would be nice if instructions could be printed I
have to check into to that.

23 de enero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

I placed an order the 29th of November…

I placed an order the 29th of November and now after 15 days, nothing has changed. when i contacted support they said the normal, they will try to hurry up.

I dont recoment Webrick to anyone, useless support and seemingly a lack of staff since they cant keep up with orders. If i ever recive this order it will be the last time i buy from here.

13 de diciembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Something changed, STAY AWAY

I used to be a HUGE fan of WeBrick, until my most recent two orders. Both have been delayed to the point where neither have ever been delivered. I thought one package being delayed or lost might not be Webrick's fault so I attempted to reach out to them. They are incredibly unhelpful, although I was offered a refund after a month.

When my second order was also delayed, I knew that something must have changed at the company and quality control is zero.

I would NEVER recommend them at the current state their customer care is at. Sucks, because they really had a helpful service, but if I can't get the bricks, then I have to give them 1 star.

17 de febrero de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Still waiting for package

Still waiting for package. What good is a response from Webrick when I still don't have the product I paid for? Webrick responds "we are checking logistics". They shipped from China to California reasonably quick but then whoever handles their California transistion to the USPS is not competint. So as of July 2024 I would NOT buy from Webrick unless your willing to roll the dice on if your order ever even arrives.

11 de julio de 2024
Opinión espontánea
Valorada con 4 estrellas sobre 5

Very good value for price

Very good value for price. I use only this site for ordering bricks. The only drawback: the site is very slow and often has bugs. Therefore, the ordering is sometimes laborious, which is a pity, given that the rest of the service (delivery and product) is great.

16 de junio de 2024
Opinión espontánea
Valorada con 4 estrellas sobre 5

I've been shopping at Webrick for years…

I've been shopping at Webrick for years and they never fail to impress me. The quality of their products is always top-notch, and their customer service is even better. Whenever I have any questions or concerns, they're always quick to respond and resolve the issue.

4 de abril de 2024
Valorada con 1 estrellas sobre 5

Worst site ever!

I bet the employees can't even count. I place orders of a bunch of pieces but half of the legos are missing. Such a dissapointment, and don't get me started on the billions of errors to try and even buy the legos. Also, in the mist of everything, it took 3 months for the orders to ship to me! Try Bricklink or Brickowl, at least they can send all the pieces to me.

10 de octubre de 2023
Opinión espontánea

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más