We Buy Any Car® USA - Woodbury, MN Opiniones 

Respuesta de We Buy Any Car® USA - Woodbury, MN

12 ago 2025

Hi Aaronson,

Thank you so much for choosing webuyanycar.com and for taking the time to share your experience with our Woodbury team! We're thrilled to hear that the process went smoothly and that our friendly staff helped make it a positive one.

We truly appreciate your kind words and your trust in us to handle the sale of your vehicle. If you ever need assistance again in the future, we’d be delighted to welcome you back.

Warmest regards,

Jeremy, on behalf of webuyanycar.com

Respuesta de We Buy Any Car® USA - Woodbury, MN

Actualizada el 19 sept 2025

---Update---

Hi Everlyn,

Thank you for taking the time to speak with Area Manager, Quinton. He informed us there were positive talks and we're thrilled we could connect 1-on-1 to listen to your feedback and try to address your concerns.

If there is anything more we can do, please don't hesitate to call Quinton directly or email customerfeedback@webuyanycarusa.com.

Kind Regards,
Kevin, on behalf of webuyanycar.com

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Hi Everlyn,

Thank you for taking the time to leave feedback about your experience. We’re sorry to hear you felt take advantage of and we want to address your concern.

We can assure you that we inspect every vehicle using the same-industry standard process. We price a vehicle based on condition and ensure all our customers are treated fairly regardless of age, sex, color, creed, sexual orientation, gender identity, gender expression, national origin, or disability.

You should have been invited to join us during our appraisal process so you can see what we see and ask questions. We want every customer to be knowledgeable as to why we arrived at the price we did and comfortable with their decision to sell.

The 2012 Ford Fusion was declared a total loss and branded a salvage title after a series of collisions caused a variety of damage. On the third-party vehicle history report the Ford had multiple accidents listed including a collision with another vehicle on 12/17/15, 12/27/21, 1/13/22, 7/1/22 and finally a fifth accident reported on 11/18/24 which resulted in the vehicle being designated as a total loss.

In the spirit of transparency and customer service we’d be happy to undo the deal, reverse everything and return your vehicle to you. We’d rather you have a positive experience and try to sell the vehicle elsewhere than feel taken advantage of by our team.

I have asked the Area Manager to reach out to you tomorrow when we reopen so we can reunite you with your vehicle. Please don’t cash the check we gave you so we can recoup our funds and undo the deal.

Thank you again for leaving a review and letting us know we didn’t deliver the legendary experience we’re known for. We look forward to connecting with you 1-on-1 real soon. Please be on the lookout for our calls.

Kind regards,
Kevin, on behalf of webuyanycar.com

Respuesta de We Buy Any Car® USA - Woodbury, MN

25 jun 2025

Hi James. Your original review can be found at https://www.trustpilot.com/reviews/670ee2656f873719909e7fbb. Trustpilot sets a time limit for you to edit old reviews. You wrote your original review eight months ago. This is why Trustpilot will not allow you to update it.

We did address your original review and remain committed to assisting you. Please reach out to customerfeedback@webuyanycarusa.com and our Customer Experience Team will be happy to help. Our customer service is legendary, and we welcome the opportunity to show you why we are the number one rated dealer in the USA for customer satisfaction with over 100,000 five star reviews from verified customers on Google and Trustpilot combined.

Best regards,

Jeremy, on behalf of webuyanycar.com