DO NOT PURCHASE FROM THIS COMPANY. I FINALLY RECEIVED MY DRESS BUT IT DIDNT FIT. I HAVE REQUESTED A RETURN FORM 4 TIMES BUT THEY ARE IGNORING MY REQUESTS. I HAVE NOW REPORTED THEM TO THE FRAUD DEPA... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
Poor quality clothing. Arrived after due date. There is no customer services rather delayed emails that make returns nearly impossible and punitive. Do not buy from this company. I have still not been... Ver más
La empresa ha respondido
The dress I ordered was beautiful, just did not fit. The transaction to return was very quick and you made this as easy as possible, thanks so much for all your help.
You know an experience is going to be bad when you are checking out and you are prompted to leave a tip for "the team." Ordered a dress from Wedtrend and it never shipped.
La empresa ha respondido
1,8
Malo
127 opiniones
No consta que solicite reseñas
Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas
Ha contestado el 52% de las opiniones negativas
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WEDTREND is a SCAM
I wish I had found this site before ordering. WEDTREND is a scam. They take your order, never ship your item, and then dispute you with their phony return policy that you can’t cancel your order after 14 days; yet it’s over a month since I placed my order and they’ve yet to even provide a date for when it might ship.
24 de febrero de 2024
Opinión espontánea
Respuesta de Wedtrend
Dear Customer
Thank you for taking the time to leave a review about your experience with WedTrend. We value your feedback and sincerely apologize for any inconvenience or frustration you may have encountered.
We have just applied for our own brand on this platform, so we were unable to respond to your review before. Please know that we take our customers' feedback very seriously and are committed to providing prompt and effective assistance. At WedTrend, we are continuously working to enhance various aspects of our business, including: Product quality；Customer service；Logistics and shipping.
If the issue you experienced with your order remains unresolved, we would like to address it personally. Please email us at support@wedtrend.com with your order details and a brief description of the problem. Our team will review your case and work with you to find a satisfactory resolution.
We appreciate your patience and the opportunity to make things right. We look forward to hearing from you soon and ensuring your next experience with WedTrend is a positive one.
Kind regards,
WedTrend Customer Care
This is not a legit company
This is not a legit company. Do not get scammed. The reviews listed on their site are very much fake and it's impossible to find reviews on anything from their site. There are no true reviews on their clothes or company anywhere. Check the comments on their social media to see what people really experienced who have been scammed by them. It's impossible to get in touch with them and I found out their actual business name is Zapaka and also Anmaya trading LLC. Their returns policy is super complicated, it takes forever for them to even update you about the delivery of your order. I didn't even recieve an update, I had to track them down through paypal and attempt to get my money back to get somewhat of an update. You will end up never receiving your order if you buy anything through this company. They are actually based in China and not in the US/UK as they previously had listed on their site before I ordered. They have since removed the info portion of their site. Don't get scammed. I'm making a review because there were no other real solid reviews I could find before buying from them.
24 de enero de 2024
Opinión espontánea
Respuesta de Wedtrend
Dear Customer
Thank you for taking the time to leave a review about your experience with WedTrend. We value your feedback and sincerely apologize for any inconvenience or frustration you may have encountered.
We have just applied for our own brand on this platform, so we were unable to respond to your review before. Please know that we take our customers' feedback very seriously and are committed to providing prompt and effective assistance. At WedTrend, we are continuously working to enhance various aspects of our business, including: Product quality；Customer service；Logistics and shipping.
If the issue you experienced with your order remains unresolved, we would like to address it personally. Please email us at support@wedtrend.com with your order details and a brief description of the problem. Our team will review your case and work with you to find a satisfactory resolution.
We appreciate your patience and the opportunity to make things right. We look forward to hearing from you soon and ensuring your next experience with WedTrend is a positive one.
Kind regards,
WedTrend Customer Care
La experiencia Trustpilot
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