Weezybet Opiniones 21

Respuesta de Weezybet

16 oct 2025

Hello Boris,
Thank you for sharing your experience. We’re sorry to hear that your time at WeezyBet didn’t meet your expectations.
Just to clarify — all games on our platform are provided directly by licensed developers such as Pragmatic Play. The Return to Player (RTP) rates and game results are set and controlled entirely by the providers, not by the casino. Every game operates under certified Random Number Generator (RNG) systems to ensure full fairness and transparency.
After reviewing your gameplay history, we can confirm that there were no technical issues during your sessions. In fact, we noticed several successful rounds, including:
1. €18.25 for a bet of €0.25 on 3 China Pots
2. €15.75 for a bet of €0.25 on 3 China Pots
3. 2× €11.50 for bets of €0.25 on 3 China Pots
4. €7.00 for a bet of €0.30 on 3 Coins Volcano
5. €6.26 for a bet of €0.30 on 3 Coins Volcano
Smaller and medium-sized wins like these may not always feel significant at the moment, but they can quickly add up over time. The games you selected are high-volatility slots, meaning that wins tend to come less often, but can be much larger when they do occur.
Regarding availability in Sweden, some providers restrict access in certain regions due to local regulations. We always comply with these rules and continuously work to expand the selection for our Swedish players.
We also take your feedback about customer support seriously and are improving our live chat system to ensure faster and more personal assistance.
Our goal is to offer a fair, transparent, and enjoyable experience to all players, and we truly appreciate you taking the time to help us improve.
If you’d like us to review your case further, please feel free to reach out directly at support@weezybet.com.
Kind regards,
The WeezyBet Team

Respuesta de Weezybet

2 sept 2025

Hello Jean,

We are sorry to hear about your experience. Please note that all our promotional bonuses are subject to the Terms & Conditions displayed on the promotion page. In most cases where a bonus code does not apply, it is due to one of the following reasons:

1. The code was expired or not valid for the player’s region.
2. The minimum deposit requirement was not met.
3. The bonus code was entered incorrectly or in the wrong field.

We would be happy to investigate your case directly. Could you please contact our support team at support@weezybet.com with your player ID and deposit details?

Once we have this information, we can quickly check why the bonus was not credited and apply it if eligible.

We take feedback seriously and assure you that WeezyBet operates under a licensed and regulated framework. Player trust and fair play are very important to us, and we want to resolve this issue for you.

Best regards,
WeezyBet Casino Team

Respuesta de Weezybet

2 sept 2025

Hello Michael,
Thank you very much for sharing your experience! We are glad to hear that our support team was able to assist you, and that you enjoyed your free spins and fast withdrawal.
At WeezyBet, we strive to provide not only exciting games and promotions but also transparent bonus conditions and reliable payouts. It’s great to see that reflected in your experience.
We appreciate your trust in us and look forward to welcoming you back soon. If you ever need assistance in the future, our support team is always here to help.
Best regards,
WeezyBet Casino Team

Respuesta de Weezybet

2 sept 2025

Bonjour Lams,
Merci beaucoup d’avoir partagé votre expérience avec WeezyBet ! Nous sommes ravis de savoir que vous appréciez la fluidité du site, la variété des jeux, les bonus réguliers ainsi que la rapidité des retraits.
Un grand merci également pour votre remarque concernant notre service client — nous mettons un point d’honneur à être réactifs et disponibles pour accompagner nos joueurs.
Votre satisfaction est notre priorité et nous espérons continuer à vous offrir une expérience de jeu agréable et sécurisée.
À très bientôt sur WeezyBet !
Cordialement,
L’équipe WeezyBet Casino

Respuesta de Weezybet

2 sept 2025

Bonjour Périg,
Merci beaucoup pour votre retour positif ! Nous sommes heureux que l’ouverture de compte ainsi que vos dépôts et retraits se soient déroulés rapidement et sans problème.
Nous travaillons constamment à enrichir la plateforme avec de nouveaux jeux et de nouvelles promotions, et nous avons hâte de vous les faire découvrir très bientôt.
Merci de votre confiance et à très vite sur WeezyBet !
Cordialement,
L’équipe WeezyBet Casino

Respuesta de Weezybet

Actualizada el 18 jun 2025

Hi Hans,
Thanks for your feedback. We take all cases seriously and would like to clarify the facts.
Your account was closed following a full compliance and fraud review, which identified:

- Over 30 logins via VPN and masked IPs, including from Austria and other international endpoints — a direct breach of Clause 7.2.2 in our Terms & Conditions.
- Shared IP activity with other customer profiles, including extended activity from a residential IP tied to another active account — triggering multi-account and AML red flags.
- Withdrawals exceeding €5,000, despite lifetime deposits of €3,750 — all while connected through masked sessions.

We welcome fair scrutiny, which is why we’ve referred your case to our independent dispute resolution body for full transparency. But for the integrity of our platform, we must enforce our rules equally for all users.

We always aim to maintain a secure, fair environment for our players — and we thank you for understanding.

– The WeezyBet Team

Respuesta de Weezybet

18 jun 2025

Hi Nick,

Thanks for your message. Your account was closed after confirmed use of VPN/proxy connections—something you acknowledged. This breaches Clause 3.2 of our Terms & Conditions.

All actions were taken in a timely manner, in line with our license obligations and communicated to you clearly. You’re always welcome to escalate to our independent ADR, who will review the full session and IP data.

We stand by our commitment to fair play and transparent operations.

— WeezyBet Compliance Team