Welcome Wagon Opiniones 271

TrustScore: 2.5 sobre 5

2,7

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Well their service was great until year 2. I have to take responsibility for not reading their contract. But the contract has VERY steep penalties. First I didn't know that I was automatically b... Ver más

Valorada con 5 estrellas sobre 5

We’ve tried several new mover programs, but none have worked—until now. Welcome Wagon’s targeted program reaches new movers multiple times, which we believe was the game changer for us. Margaret... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Welcome Wagon is a great place to work. The managment team is excellent and caring. We mail new homeowers and Renters a copy of a Giftbook and Postcard with all types of coupons that saves new homeo... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Miserable experience with this company. When I first learned about their story, I was really excited. I pressed hard to become a community representative. I very quickly rose to the top ranks of th... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Empresa de medios de comunicación

Información proporcionada por diversas fuentes externas

Welcome Wagon has been helping local businesses introduce themselves to new movers in their area since 1928. We offer category exclusivity and our new mover data is accurate and proven. This means YOUR BUSINESS reaches new movers BEFORE YOUR COMPETITION, giving you the chance to make a customer for life.


Información de contacto

2,7

Malo

TrustScore: 2.5 sobre 5

271 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 66% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Thank you Eric!

My experience with welcome wagon was not what I expected. I will say, Eric was extremely helpful in contacting me and ensuring I felt confident and comfortable in the process. He offered solutions to problems and was extremely helpful in making my experience a good one. Thank you Eric.

2 de enero de 2020
Opinión espontánea
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Respuesta de Welcome Wagon

I'm very sorry to hear you've had such a negative experience with Welcome Wagon. We request reviews so that we can work towards improving how we service our clients. I believe our Customer Service manager has been trying to reach you regarding your account. I hope you'll be able to connect with her soon to work towards a solution. Best Regards, Eric

Valorada con 5 estrellas sobre 5

Welcome Wagon is great!

Welcome Wagon is great! I used them at my prior dental office to send mailings to get new patients. Now I am at a new office and will be using them again due to the prior success. They are efficient, accommodating and professional. They respond quickly and answered all of my questions. I would recommend other businesses using them to obtain new clients in your area.

18 de diciembre de 2019
Opinión espontánea
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Respuesta de Welcome Wagon

We're so glad to hear the partnership has worked well for your practice. It's great to have you back!

Valorada con 1 estrellas sobre 5

Zero new calls since August

Zero new calls since August. Asked to cancel. Rep made it seem I could try for a few months, she took advantage of me not having time to thoroughly go Through the paperwork. Kicking myself for that mistake.

They say “ they will reach out to make changes “ but they don’t. I am not satisfied at all and warn others to avoid like the plague.

They claimed there would be more names monthly Than there is too. I have followed up with my new mover lists with postcard with offer. Still nothing, nada.

11 de diciembre de 2019
Opinión espontánea
Valorada con 3 estrellas sobre 5

Would like to know the timeline and…

Would like to know the timeline and confirmed dates of what to expect and when to expect it. For example, when do the new movers receive the gift book. Will I receive a copy of the gift book with my ad and when? What day will the new movers receive the Especially For You Book? Will I receive a copy of it and when? When will I receive a list of the new movers who have received the gift book?

10 de diciembre de 2019
Opinión espontánea
Logotipo de Welcome Wagon

Respuesta de Welcome Wagon

Hello Tia, Thank you for the feedback. Someone will call you today to answer all of your questions. My apologies that these were not better explained earlier. Best Regards, Eric

Valorada con 2 estrellas sobre 5

The ads were generated very quickly

The ads were generated very quickly. Now I hear nothing. I don't know when the first mailings go out. I don't know how the names list will be provided.
After I signed up I feel like I'm left hanging...

3 de diciembre de 2019
Opinión espontánea
Logotipo de Welcome Wagon

Respuesta de Welcome Wagon

Hello Beth! Thank you very much for the feedback. My apologies that the timeline was not better explained to you. Your Home Again is being featured in the gift books being mailed out this month. Your social media and email marketing ads are also beginning this month.
The list of names is provided to you in the second month after the first month's distribution is complete. They are emailed out on the 15th, so you'll receive them on Jan 15th.
Please feel free to contact our Customer Service department at 800-779-3526 with any questions you may have. Best Regards, Eric

Valorada con 5 estrellas sobre 5

Welcome was so easy to work with

Welcome was so easy to work with. They were also very prompt in getting me graphics to review for my ads.

2 de diciembre de 2019
Opinión espontánea
Logotipo de Welcome Wagon

Respuesta de Welcome Wagon

Hi John, Thank you very much for the feedback. We strive to create the best marketing pieces possible for our clients! Best Regards, Eric

Valorada con 4 estrellas sobre 5

Good Job

Great explanation from your sales person of processes and what to expect. Creating visual materials was very easy and design group very helpful. A little surprised at how long it took to get set up finalized.

29 de noviembre de 2019
Opinión espontánea
Logotipo de Welcome Wagon

Respuesta de Welcome Wagon

Thank you for much for the feedback. We'll review the processes and see what improvements can be made on our end.. Best Regards, Eric

Valorada con 4 estrellas sobre 5

Cara

Cara, my Local WW representative brings with Her a TON of enthusiasm and knowledge, pleasure to work with!

27 de noviembre de 2019
Opinión espontánea

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