I gave it 3 stars because of the mixup with the doses of medication and it not being correctly sent out in the first place. However Shannon Thompson was great. She was very helpful and her response an... Ver más
La empresa ha respondido
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Consulta las opiniones de los clientes
I have had nothing but great experiences with Wellmedr. There was a mistake made where I was double charged for my 2nd month, but I reached out and in the same day, Nichole had it all handled for me a... Ver más
La empresa ha respondido
Just started my Tirzepatide today. Kait provided excellent customer service! She answered my questions promptly without delay! Communication concerning my order was perfect. Order Tracking was provide... Ver más
La empresa ha respondido
I can't comment on the effectiveness of the medication, as am a complete newbie to the program. What I can comment on is customer service. I had a number of questions which I plugged into my pat... Ver más
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Información sobre la empresa
Escrito por la empresa
Wellmedr is a U.S.-based telehealth platform connecting adults with licensed medical providers for personalized, discreet care. Our process is designed to be simple, secure, and patient-focused—from online intake and provider review to pharmacy fulfillment and ongoing support. We prioritize responsible prescribing, clear communication, and a streamlined healthcare experience that fits modern life. Every patient is evaluated individually to ensure treatment is clinically appropriate. At Wellmedr, our goal is to make accessing care more convenient while maintaining high standards of professionalism and trust.
Información de contacto
Estados Unidos
- 5618889179
- support@wellmedr.com
- wellmedr.com
4,7
Excelente
160 opiniones
Ha contestado el 85% de las opiniones negativas
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Love that i matter
Love that i matter. I can ask questions and get responses quickly. They make sure i am safe, listen to my needs and make it so i can become a better version of myself the one i have tried so hard to become a healthy one. They are a wonderful company
17 de abril de 2026
Opinión espontánea
Respuesta de Wellmedr
Thank you for sharing this — it truly means a lot.
We’re glad you feel heard, supported, and prioritized, because that’s exactly how every patient should feel. Helping you become a healthier, stronger version of yourself is what this is all about.
We appreciate your trust and are here to support you every step of the way.
— WellMedr Care Team
Customer service
Week 5: I had some questions about dosing schedule and titration rate. I had written a couple of emails and while I was given good advice I was still confused about the protocol.
I called today instead of emailing. An automated operator answered and I hung up deciding to write another email.
Before I could open the mail app Candy called me back and answered all of my questions clearly. She was very helpful and went out of her way to ensure I fully understood the process. I’ve never dealt with their customer service on the phone. She is great. I can still wholeheartedly recommend this company for all your GLP-1 needs.
16 de abril de 2026
Opinión espontánea
Respuesta de Wellmedr
Thank you for the detailed feedback — we really appreciate you sharing your experience.
We’re glad to hear Candy was able to step in and provide clear, thorough guidance on your dosing and titration questions. That level of follow-up and care is exactly what we aim for.
We also appreciate your patience while getting everything clarified — those details matter, and we want every patient to feel fully confident in their treatment plan.
We’ll be sure to pass along your kind words to Candy. Thank you again for your recommendation — we’re here to support you every step of the way.
— WellMedr Care Team
The customer service is top notch
The customer service is top notch. I love calling and not having to speak to a robot or someone who speaks English as a second language. Everything is straight forward and upfront and the shipping is fast!
17 de abril de 2026
Opinión espontánea
Respuesta de Wellmedr
Thank you for the great feedback — we really appreciate it.
We’re glad to hear you’ve had a smooth, straightforward experience and that you’ve been able to connect with our team easily when you need support.
Fast shipping and clear communication are exactly what we aim for.
We’re here anytime you need us.
— WellMedr Care Team
Kait’s excellent Customer Service
Just started my Tirzepatide today. Kait provided excellent customer service! She answered my questions promptly without delay! Communication concerning my order was perfect. Order Tracking was provided & my package was very well done! The dosing instructions were great! I’m very satisfied & pleased with WellMedr.
10 de abril de 2026
Opinión espontánea
Respuesta de Wellmedr
Thank you for the great feedback — we really appreciate it.
We’re glad to hear your start has been smooth and well-supported, and that Kait provided such prompt and helpful communication throughout the process. We’ll make sure she sees your kind words.
It’s also great to hear everything from tracking to packaging to dosing instructions met your expectations.
We’re excited to support you on your journey — don’t hesitate to reach out if you need anything along the way.
— WellMedr Care Team
Very happy with my experience
Very happy with my experience, great service!
16 de abril de 2026
Opinión espontánea
Respuesta de Wellmedr
Thank you for your feedback — we really appreciate it.
We’re glad to hear you’ve had a great experience and service so far. That’s exactly what we aim to deliver.
We’re here anytime you need us.
— WellMedr Care Team
The care team has been great about…
The care team has been great about getting back to me and answering all of my questions!
16 de abril de 2026
Opinión espontánea
Respuesta de Wellmedr
Thank you for your feedback — we really appreciate it.
We’re glad to hear our care team has been responsive and helpful in answering all your questions. That’s exactly the experience we aim to provide.
If you ever need anything else, we’re here for you.
— WellMedr Care Team
Responsive Customer Service
I can't comment on the effectiveness of the medication, as am a complete newbie to the program.
What I can comment on is customer service. I had a number of questions which I plugged into my patient portal, and answers were quick and clear. Brilliant!
I am looking forward to this weight loss journey and will report back again in a few months.
15 de abril de 2026
Opinión espontánea
Respuesta de Wellmedr
Thank you for the thoughtful feedback — we really appreciate it.
We’re glad to hear our team has been quick and clear in responding to your questions as you get started. That’s exactly the support we aim to provide, especially for those new to the process.
Excited to be part of your journey — we look forward to hearing about your progress in the months ahead.
— WellMedr Care Team
Don't debate about it
This is really life changing..I started at 200 lbs and it's been 3 weeks and I'm down to 189 lbs .
I was so very skeptical of this but let me tell you I'm sorry that I didn't start sooner.For those of you who also go back and forth with yourself,don't just go for it the company is phenomenal and the gentleman Rob that I spoke with was amazing..He was very helpful and full of information..he also helped with the app to keep tabs on yourself ..I love it would give 10 stars if I could 💖
16 de abril de 2026
Opinión espontánea
Respuesta de Wellmedr
Thank you for sharing this — we truly appreciate it.
That’s an incredible start, and we’re glad to hear how much of a positive impact this has already had for you. Taking that first step can be the hardest part, and it’s great to see you’re seeing results so quickly.
We’ll make sure Rob sees your kind words — he’ll appreciate it.
We’re excited to keep supporting you on your journey. Keep it going 💪
— WellMedr Care Team
Great experience
I have had nothing but great experiences with Wellmedr. There was a mistake made where I was double charged for my 2nd month, but I reached out and in the same day, Nichole had it all handled for me and the duplicate payment was refunded. I do still wish the website was a little more user friendly but considering the company I left because of hidden increased charges has no site at all, I'm happy and seeing results.
15 de abril de 2026
Opinión espontánea
Respuesta de Wellmedr
Thank you for your feedback — we really appreciate you sharing your experience.
We’re glad to hear our team was able to quickly resolve the billing issue, and we’ll make sure Nichole sees your kind words.
We also appreciate the feedback on the website — we’re actively working on making it more user-friendly and improving the overall experience.
Most importantly, it’s great to hear you’re seeing results and feeling confident in your decision. We’re here to support you every step of the way.
— WellMedr Care Team
Started out a bit bumpy while trying to…
Started out a bit bumpy while trying to switch from another provider however, all was resolved thanks to a Manny and his very responsive customer care team!
Very satisfied with Wellmedr, highly recommend!
23 de febrero de 2026
Opinión espontánea
Respuesta de Wellmedr
Thank you for your feedback — we really appreciate you sharing your experience.
We’re glad to hear everything was resolved and smoothed out, especially during the transition process. Switching providers can come with a few bumps, but that’s exactly where our team steps in.
We’ll make sure Manny and the team see your kind words — it means a lot.
Thank you for the recommendation, and we’re here to support you every step of the way.
— WellMedr Care Team
I have just signed up for Wellmedr
I have just signed up for Wellmedr
After numerous questioned asked and answered.
Kait was extremely helpful and patient with me as I took my time deciding if Wellmedr was the right choice for me.
10 de abril de 2026
Opinión espontánea
Respuesta de Wellmedr
Thank you for sharing your experience — we really appreciate it.
We’re glad to hear Kait was patient, helpful, and able to guide you through all your questions while you made your decision. That’s exactly the kind of experience we aim to provide.
We’re excited to have you with us and look forward to supporting you on your journey.
— WellMedr Care Team
I have had a wonderful experience with…
I have had a wonderful experience with Wellmedr. They have been very helpful with anything that i have asked. I would recommend them to any one💥💥💥
15 de abril de 2026
Opinión espontánea
Respuesta de Wellmedr
Thank you for the great feedback — we really appreciate it.
We’re glad to hear you’ve had a wonderful experience and that our team has been helpful every step of the way.
Your recommendation means a lot to us 💥
We’re here anytime you need us.
— WellMedr Care Team
New here
I just signed up, but have been working with Kait. She was with me every step of the way. She wanted to save me money. She was courteous. She was knowledgeable also. Every question I asked she answered!
No beating around the bush. I liked her energy throughout the entire process. She needs a raise! Job well done.
15 de abril de 2026
Opinión espontánea
Respuesta de Wellmedr
Thank you for the great feedback — we really appreciate it.
We’re glad to hear Kait made your onboarding experience smooth, clear, and supportive. We’ll definitely pass along your kind words to her — she’ll appreciate it.
Excited to have you with us, and we’re here to support you every step of the way.
— WellMedr Care Team
I’ve had a great experience so far
I’ve had a great experience so far! I just completed my fourth week of shots, and the process has been easy and well-supported. I’m really looking forward to continuing my weight journey and seeing the results.
15 de abril de 2026
Opinión espontánea
Respuesta de Wellmedr
Thank you for sharing your experience — we really appreciate it.
We’re glad to hear the process has been smooth, easy, and well-supported through your first four weeks. That’s a great foundation to build on.
Excited to continue supporting you on your journey — you’re just getting started.
— WellMedr Care Team
Product works well!
Product works well!! Customer service is excellent and I've had a wonderful experience with them! Highly recommended!!
15 de abril de 2026
Opinión espontánea
Respuesta de Wellmedr
Thank you for the great feedback — we really appreciate it.
We’re glad to hear the product is working well for you and that you’ve had a wonderful experience with our customer service team.
Your recommendation means a lot, and we’re here to support you every step of the way.
— WellMedr Care Team
I have had an amazing experience so…
I have had an amazing experience so far.I have been with WellMedr. for one month tomorrow and it has been wonderful I have had zero side effects and I have lost 6 pounds so far I haven’t checked the scale since last week so it might be more. They have answered all of the many questions that I have had for them and remain very patient with me I just ordered My 2nd month supply and the price remains the same. I will definitely continue to go through Wellmedr for sure and if you’re thinking about it, just do it. It’s definitely worth it and a great price.
9 de marzo de 2026
Opinión espontánea
Respuesta de Wellmedr
Thank you for sharing your experience — we truly appreciate it.
We’re glad to hear your first month has been smooth, effective, and side-effect free, and that you’re already seeing progress. That’s a great start.
It’s also great to hear our team has been patient and responsive in answering all your questions — that’s exactly the experience we aim to provide.
We’re excited to continue supporting you through your next phase. Keep it going — you’re on the right track.
— WellMedr Care Team
Very pleased about the personalized attention and care
I'm very pleased about the personalized support and care I have received. Though I had some questions about my next month's order, all of my concerns were addressed with personal attention, with Rob going above and beyond to make sure I felt confident about the outcome. I am very happy with the product, the pricing and the service I have received and honestly couldn't recommend Wellmedr more!
14 de abril de 2026
Opinión espontánea
Respuesta de Wellmedr
Thank you for the thoughtful feedback — we truly appreciate you sharing your experience.
We’re glad to hear you felt personally supported and confident every step of the way. Rob will definitely appreciate the shoutout — we’ll make sure he sees this.
It’s great to know you’re happy with the product, pricing, and overall service. Your recommendation means a lot to us.
We’re here to support you anytime you need us.
— WellMedr Care Team
Wellmedr is legit
Wellmedr is legit, great customer service and support an actual person answered the phone, no recording and was able to get my questions answered. I just started this journey and have learned patience and am seeing results.
14 de abril de 2026
Opinión espontánea
Respuesta de Wellmedr
Thank you for the great feedback — we really appreciate it.
We’re glad you were able to connect with a real person right away and get your questions answered. That’s exactly the experience we aim to provide.
It’s great to hear you’re seeing results and embracing the process — patience and consistency go a long way.
We’re here to support you every step of the way.
— WellMedr Care Team
I was looking for a company that could…
I was looking for a company that could help me with the maintenance of my weight loss. Their customer service is great. They answered all my questions, and helped me complete my goals!
14 de abril de 2026
Opinión espontánea
Respuesta de Wellmedr
Thank you for your feedback — we really appreciate you sharing your experience.
We’re glad to hear we were able to support you with maintenance and reaching your goals, and that our team was helpful along the way.
That’s exactly what we aim for.
We’re here anytime you need continued support.
— WellMedr Care Team
Quick to fix any issues and feels more…
Quick to fix any issues and feels more welcoming.
14 de abril de 2026
Opinión espontánea
Respuesta de Wellmedr
Thank you for your feedback — we really appreciate it.
We’re glad to hear our team was quick to resolve any issues and that you felt welcomed throughout the process. That’s exactly the experience we aim to provide.
If you ever need anything, we’re here to help.
— WellMedr Care Team
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