WeMakeBeds 

La valoración de esta empresa no está disponible debido a un incumplimiento de nuestras directrices.

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Consulta las opiniones de los clientes

Valorada con 3 estrellas sobre 5

Update: after seeing my review WeMakeBeds provided a replacement part very quickly and asked I remove the review. I wish they had responded through their email/phone first rather than Trustpilot... Ver más

Valorada con 5 estrellas sobre 5

Absolutely LOVE my bed 😍 its exactly like the picture! White teddy boucle & its perfect! Only thing delivery was late at night but was courier company fault & the bed was worth the wait late at night... Ver más

Valorada con 5 estrellas sobre 5

We ordered a bed from we make beds after a family member recommended them. From ordering it took a little longer than expected but was worth the wait. Bed was delivered very early and assembled by the... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

You get absolutely what you order, I ordered a small double bed. I added a description to my order. My description was followed to the Letter, I am absolutely satisfied with the design, the quality an... Ver más

Información sobre la empresa

  1. Tienda de muebles para dormitorio
  2. también en la categoría
  3. Colchonería
  4. Tienda de colchones
  5. Tienda de ropa de cama

Escrito por la empresa

At wemakebeds, we are proud to offer top-quality, handmade beds crafted in the heart of Yorkshire in Dewsbury. Our state-of-the-art manufacturing facility, in West Yorkshire, is dedicated to producing the finest beds available. Our Milan bed frame,Parklane Ambassador,valencia bed frame,tv beds,Westminster beds are widely recognised for their exceptional quality and design and have received high rankings on the internet. We understand that everyone has unique needs and preferences, which is why we offer a wide range of options when it comes to fabric and design. Our team of experienced designers and craftsmen can design and produce any fabric bed to meet your specific requirements, and we can do so within a matter of days. Our extensive swatch of 16+ colours and fabrics makes it easy to choose the design that perfectly complements your decor. At WEMAKEBEDS , we take pride in our fast and efficient delivery times. On average, we can deliver your new bed within 7 to 10 days of receiving your order. Our team is available Mon-Fri to answer any questions you may have about our products and delivery information. If you're looking for a top-quality, handmade bed, look no further than wemakebeds. Order today or send us an email to learn more about what we have to offer. We're here to help you find the bed of your dreams!


Información de contacto

Incumplimiento de directrices

Todas las opiniones

(412)

109 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

I am the 3rd member of my family to…

I am the 3rd member of my family to purchase new luxury beds /mattess from this wonderful company . They have an amazing selection of items on there well designed / laid out website .
Anything you require I’m sure they will have . They are very easy to deal with and offer very competitive prices .
They even have someone to put everything together .
I would fully recommend them , they are a quality company. Jason beckenham.

16 de abril de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

I would NOT recommend this company at…

I would NOT recommend this company at all! Horrible horrible goods and such rude customer service I am amazed how are they even running. Got a bed delivered that looks nothing like their photos. So flimsy and cheap quality and when asked about it they completely ignored and denied EVERYTHING ! STEER CLEAR !

15 de abril de 2026
Opinión espontánea
Logotipo de WeMakeBeds

Respuesta de WeMakeBeds

Thank you for reaching out. At WeMakeBeds, we take pride in our service and are fully committed to transparency. While we acknowledge that no company is perfect and we always welcome genuine, constructive criticism, we maintain a zero-tolerance policy regarding fraudulent activity.
​We have identified this post as one of a series of fake reviews containing identical content. As these entries provide no order reference number and the posters have failed to respond to our direct requests for verification, we are treating these as coordinated, malicious attempts to damage our reputation.
​Please be advised that we have formally contacted Trustpilot to request the relevant IP addresses and are actively monitoring the financial losses caused by this defamation. We have commenced formal legal proceedings to identify the individuals responsible, and we intend to pursue this matter in court to the fullest extent of the law.
​If you are a genuine customer who has had a legitimate experience, please contact us directly at [Info@wemakebeds.co.uk/01274010651] with your order reference, and we will resolve any issue immediately. If, however, this is a malicious attempt to defame WeMakeBeds, please be aware that we are taking all necessary legal steps to hold those responsible accountable.

Valorada con 5 estrellas sobre 5

I placed a order for a divan storage…

I placed a order for a divan storage bed with special requirements and a 2k pocket mattress receieved items on time with assembly service was 100% what i wanted and matress was very comfortable, great service and quality would definatly recommend.

26 de marzo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Avoid at all costs! Listen to the negative reviews.

I strongly advise caution when ordering from Wemakebeds.
My experience has been a catalogue of broken promises and poor quality.

​Delivery & Communication: After the 15-day window passed, my calls went unanswered. I only received responses via text, which resulted in multiple missed delivery slots, including a bizarre 9:00 PM Sunday notification.

​Product Quality: When the bed finally arrived, it was delivered damaged and incomplete (missing the footboard). Due to the poor condition and missing parts, I exercised my legal right to reject the goods at the doorstep. I have doorbell footage of the couriers loading the rejected items back onto the van.

​The "Bespoke" Trap: The company attempts to hide behind a "bespoke/non-refundable" policy in their small print to avoid their obligations under the Consumer Rights Act 2015. Please note that selecting standard options from a drop-down menu does not make an item bespoke, and a "non-refundable" policy is legally void when the item delivered is damaged or not as described.

​Post-Sale Support: Since the rejection, the company has been unresponsive, forcing me to involve my finance provider and bank to recover my funds for an item they have back in their possession.

​Save yourself the stress and the financial headache—shop elsewhere.

Edit #1:

Since writing this review, Wemakebeds has actioned a refund and cancelled the order. They asked me to remove the review and they would compensate me to do so. The review stands. I'll take no monetary offer if my review helps people to make a justified decision to order from this company.

With regards to the non refundable part of my review, it clearly states in their ts and cs and I quote "All bed are bespoke are non refundable." Apparently this only applies to SOME beds and not ALL as stated in their ts and cs.

I told Wemakebeds I will only edit my review to say my issue has been resolved, finally, and that I will not remove my review for personal monetary gain.

Wemakebeds say I should have emailed to chase a refund, however, the mobile number found on their very own homepage is the way I have been in contact with them, when they choose to reply. If I needed to email, they should have clarified this during our conversation over text message. Instead, they choose to ignore the messages.

If you require a refund, do not hesitate to contact your bank, finance company or other method of payment. You are entitled to a refund, backed by UK laws if the bed is not as advertised, damaged or incomplete.

If you are unfortunate enough to deal with this company, I wish you luck.

Go elsewhere.

30 de marzo de 2026
Opinión espontánea
Logotipo de WeMakeBeds

Respuesta de WeMakeBeds

Thank you for your feedback. We appreciate you taking the time to share your experience.
​We would like to acknowledge that this is a genuine review regarding a specific order, which stands in contrast to several recent fake negative reviews we have been targeted by. We take all customer concerns seriously and would like to address the points raised to ensure clarity for all our customers.
​Regarding our returns policy, we want to clarify that our "non-refundable" policy applies specifically to items manufactured to special, non-standard dimensions requested by the customer. It does not apply to standard-sized products ordered from our website. We regret if there was any confusion regarding this distinction in our terms and conditions, and we are currently reviewing our documentation to make this clearer for all future shoppers.
​We sincerely apologize for the communication difficulties and the issues faced during the delivery process for your order. Providing a smooth experience from order to arrival is our priority, and we clearly fell short in this instance. While we have processed a full refund and cancelled the order, we understand your frustration regarding the time and effort required to resolve this.
​Regarding our communication channels, we recommend that all formal support requests be directed to our official email address. This ensures that every inquiry is logged, tracked, and handled by our support team in a timely manner, preventing the delays you experienced via text.
​We appreciate you confirming that your refund has been issued. We strive to provide quality products and service to all our customers, and we are using your feedback as a constructive tool to improve our internal processes.
​Wemakebeds Customer Support Team

Valorada con 4 estrellas sobre 5

Excellent service from we make beds…

Excellent service from we make beds fron start to finish the bed was put together well and i even clicked wrong payment method and they were still able to put me in the right path and trusy me to do a payment plan bed quality and material very good and matress is very comfortable deffo recommended

25 de abril de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Perfect bed

Great experience from start to finish. The bed is high quality and very comfortable. Delivery was smooth, and customer service was helpful. Highly recommend.

21 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

I am very happy with my wingback bed

I am very happy with the wingback bed I purchased they delivered in the time frame given they forgot to deliver the wings for the bedhead however this was quickly rectified and attached to my bed. The two men who assembled the bed were professional.The bed is of supreme quality and worth every penny I spent If you want a superior quality bed I would recommend you buy from we make beds company.

25 de febrero de 2026
Opinión espontánea
Valorada con 4 estrellas sobre 5

Amazing bed!

I only give 4 stars because the manual could be more detailed about how to set up the bed itself. We needed to watch a you tube video to figure it out. The bed has tiny cut but it’s inside and covered by another part now so you won’t know. Other than that the bed is amazing! I am so happy with the quality and the colour. The hybrid mattress is amazingly comfy! Very happy with my Cloud Plush Bouclé bed in truffle colour!

1 de abril de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Poor quality and such horrible customer…

Poor quality and such horrible customer service. Like they were so rude when we spoke to them about a bed that got delivered. So wobbly the entire headboard was moving. They literally hung up on me and are not replying to any of my messages!

6 de abril de 2026
Opinión espontánea
Logotipo de WeMakeBeds

Respuesta de WeMakeBeds

Thank you for reaching out. At WeMakeBeds, we take pride in our service and are fully committed to transparency. While we acknowledge that no company is perfect and we always welcome genuine, constructive criticism, we maintain a zero-tolerance policy regarding fraudulent activity.
​We have identified this post as one of a series of fake reviews containing identical content. As these entries provide no order reference number and the posters have failed to respond to our direct requests for verification, we are treating these as coordinated, malicious attempts to damage our reputation.
​Please be advised that we have formally contacted Trustpilot to request the relevant IP addresses and are actively monitoring the financial losses caused by this defamation. We have commenced formal legal proceedings to identify the individuals responsible, and we intend to pursue this matter in court to the fullest extent of the law.
​If you are a genuine customer who has had a legitimate experience, please contact us directly at [Info@wemakebeds.co.uk/01274010651] with your order reference, and we will resolve any issue immediately. If, however, this is a malicious attempt to defame WeMakeBeds, please be aware that we are taking all necessary legal steps to hold those responsible accountable.

Valorada con 1 estrellas sobre 5

I had my bed delivered last week from…

I had my bed delivered last week from them and the quality is ATROCIOUS ! I paid so much money for it and it looks just nothing like how I had imagined it to be. The design is so different there is no thickness or padding to the bed. I feel so sorry for myself for falling into this trap!

6 de abril de 2026
Opinión espontánea
Logotipo de WeMakeBeds

Respuesta de WeMakeBeds

Thank you for reaching out. At WeMakeBeds, we take pride in our service and are fully committed to transparency. While we acknowledge that no company is perfect and we always welcome genuine, constructive criticism, we maintain a zero-tolerance policy regarding fraudulent activity.
​We have identified this post as one of a series of fake reviews containing identical content. As these entries provide no order reference number and the posters have failed to respond to our direct requests for verification, we are treating these as coordinated, malicious attempts to damage our reputation.
​Please be advised that we have formally contacted Trustpilot to request the relevant IP addresses and are actively monitoring the financial losses caused by this defamation. We have commenced formal legal proceedings to identify the individuals responsible, and we intend to pursue this matter in court to the fullest extent of the law.
​If you are a genuine customer who has had a legitimate experience, please contact us directly at [Info@wemakebeds.co.uk/01274010651] with your order reference, and we will resolve any issue immediately. If, however, this is a malicious attempt to defame WeMakeBeds, please be aware that we are taking all necessary legal steps to hold those responsible accountable.

Valorada con 5 estrellas sobre 5

Absolutely LOVE my bed 😍 its exactly…

Absolutely LOVE my bed 😍 its exactly like the picture! White teddy boucle & its perfect! Only thing delivery was late at night but was courier company fault & the bed was worth the wait late at night 🤍 also arrived 15 working days after ordering so was within time stated. Would buy again from this company!

26 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

5 star

Bought a boucle bed. Impressive for the price. Was delivered in time and the quality is really good. Can’t fault the company at all.

24 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Bought a bed from WeMakeBeds

Bought a bed from WeMakeBeds.
Amazing customer service from placing my order to the delivery everything was on point and the quality was amazing.
Would definitely recommend this company.

25 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

If you’re looking for something unique

If you’re looking for something unique, I would definitely recommend this company. The shipping time was really reasonable and I absolutely love my bed. Everyone keeps saying it looks like it’s straight out of Pinterest, which is exactly the vibe I wanted.

The two gentlemen who delivered and assembled it were really lovely and super efficient. I paid for the assembly service and they had it all set up in about 30 minutes, which was amazing.

Because the headboard is quite large, one of the buttons was missing when it arrived. However, I reached out to the company and they responded straight away. The very next day they sent replacement buttons with tracked delivery, even including extras just in case. I was able to fix it easily.

Overall, really happy with both the product and the service.

18 de marzo de 2026
Opinión espontánea

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