WeMakeBeds 

Not worthy of a 1 star. Avoid company at all cost.
Where do I start, purchased a teddy boucle bed luckily through PayPal, taken money twice after contacting company he was very rude.
Then I got money back.
Got a phone call at 6.30 at night 1 evening saying your bed will be delivered within the hour, after having no details saying when it’s gunna be delivered.
On arrival, the packageing was all dirty and damaged so I had to clean before it entered my home,
Then I realised instantly that it was ripped on the back of the headboard, again contacted the person on what’s app and he initially said, it’s against the wall, you won’t be able to se it. Then said he will replace. I continued to look at the rest of the bed, it had black marks all over the material. Very easy to see cause the bed was white. The 2 side boards that go down each side of bed, was different colours. He called me a lier and said it wasn’t. It was my eyes.. the material was cheap and not worth over £600 what I paid.
I didn’t like the way everything was happening, I asked straight away for him to collect bed and I wanted a refund.
I proceeded to make a claim through PayPal and he contacted me straight away and basically said since I’ve reported his company to PayPal, he wasn’t going to be helpful at all now. He told me to close the case and he then would help, but PayPal told me not too because if I had closed the case and he refused to pay me back, there’s nothing I could do about it. Which I think that’s what his intentions were.
So after PayPal fighting my corner, he sent a company to my house on a Sunday afternoon, again with no notice at all saying there coming to collect the bed between 8.30/10pm, I was abit annoyed but thought I just want it gone, the delivery man then again contacted me and said put the bed outside and we will be there approx 11.30pm which I wasn’t willing to do cause then if it got damaged it would be a reason not to pay me out.
So I refused them coming being so late, i then contacted the company back and asked for him to re-arrange the pick up. They came another day but again tried to cancel on me. The man who owns the company said he uses a 3rd party company to make the deliveries and pick ups. Not good at all. I will never use a company like this again. From start to finish. A nightmare. I think I only got my money back cause I paid through PayPal, otherwise he would have done anything to rip me off.
Avoid avoid avoid

No response to damage to two parts of the bed from delivery. Very surprised that the plush velvet bed wasn’t in cardboard and only plastic.
Emailed them 3 times about the damage, no reply. Will be taking it further if no response to my next email

Absolutely brilliant company. I ordered a super king TV bed and the quality is fantastic. The customer service and communication were excellent—they helped me choose the exact fabric colour I wanted, and the bed was delivered within just 7 days. I wouldn’t hesitate to recommend this company to anyone.

Absolutely amazing from start to finish.
Customer Service incredible and both times have ordered beds they are beautiful and solid.
Had both of my beds for 4 years and still as new as the day I got them and ordering another now for my mum. Thanks we make beds!

Just got my bed delivered 10:10 I’m so in love with the bed! Strong sturdy well worth the price. Communication excellent. I will definitely recommend to my friends.

I’m not one for leaving reviews, but feel I should as the bad reviews made me start flapping thinking it a scam business etc.
Oder the my bed, left my required measurements in the box and ordered.
Ii didn’t receive no confirmation of this or any updates regarding my order. My delivery was 5-12 days. Day 13 and still no update so I messaged through their site chat box, and was advised delivery would be following day.
I received a text advising my bed would be delivered between 7-10PM, 10 ocock came and my bed still was here so I messaged the chat again, they responded quick but couldn’t tell me a time as the delivery company they use wasn’t answering. As this point I’m thinking the bad reviews are right.
Then at some point the delivery people did contact me annd updated me and the bed was delivered that day but at midnight, which isn’t ideal to be taking deliveries in.
The bed didn’t come with instruction but when o was struggling I messaged through their the chat box and again somebody answer straight away and then somebody the. Messaged me on WhatsApp to help, set me video, when I was still struggling they FaceTimed and helped me.
Minus the no updates and delivery, the bed itself was made to my measurements, fits perfectly and once put together a very sturdy bed frame, fabric nice and look great and how I wanted it to look which I cannot fault.
I think if you just update your customers a little more regarding their order and work on your delivery times it would be a 5 star.

We bought a TV Bed from this company. Initially, I was worried as communication around delivery wasn't great and I only received confirmation of its arrival on the same evening of delivery. But, the bed was delivered within the timeframe allocated when initially purchased, and it looks beautiful. It works perfectly and is exactly what we wanted!

Thank you
Love my bed great quality

Extremely happy with the bed. Delivered when it said it would be and delivery man was respectful of my house, he even took his shoes of before entering. Only downfall is that its hard to get hold of the company themselves, could do with better communication with customer enquiries regarding orders. However, i cant fault the bed its beautiful, very sturdy and exactly what i ordered.
Thank you.

Great quality beds delivered within a week delivery drivers/assembly guys very respectful of my property and made easy work of putting the bed together would highly recommend

great bed, great quality, customer service was excellent, overall super happy!!!! thank you wemakebeds!!

Received my daughter’s bed after ordering the same day mine was delivered and it’s equally stunning! Totally exceeds expectations, delivery and assembly was 10/10! Would 100% recommend we make beds fantastic quality!

Response time is satisfactory

The quality of the goods was fabulous, impressed by the comfort of the mattress and the delivery was as expected.

I’m not happy with the delivery of the product. I paid extra for premium delivery (3-5 days) but waiting for the delivery for almost 2 weeks now. On top of this, product is being delivered in parts. To me this is not premium anymore. Why would I pay extra for this ? I could added other add ons for the same amount. There is no way to track delivery as well and very poor communication on any delivery delays. WeMakeBeds has to definitely look into their delivery model.

I ordered a bed from we make beds and I was not disappointed, ordered bed and gave sizes. Kept up to date regarding delivery and it was very fast delivery. The guys came and set it up for us and the bed is absolutely amazing quality.
Defo recommend 10/10 x

Beautiful heart bed, amazing delivery guys - thank you 🙏

From ordering to delivery the service was outstanding. I paid for assembly i woyld highly recommend. The guys were so respectful of my property. Service was implacable from every person I dealt with
Thank you 10/10 from me

Absolutely amazing service from the beginning!! Our bed was delivered quickly, communication was excellent, really easy to put together and the quality is outstanding. The bed itself is stunning and so well made, the teddy boucle material is incredibly soft, the ottoman design is really easy to use (and incredibly handy!!) super super happy overall, would use again and again (if only I had more bedrooms to put more beds in!)

Great Company. Some issues but resolved immediately
Great Product 👍