wesleyfinancialgroup.com Opiniones 

1592
•
TrustScore: 4.5 sobre 5

4,5

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I never thought I would be able to get rid of my timeshare until I reached out to Wesley Financial Group LLC. I heard about them from a clip in an AARP News Magazine. I call them and the Resolutio... Ver más

Valorada con 5 estrellas sobre 5

Dana my representative was super helpful and professional throughout the whole process. It took almost 2 years, but Wesley got it done. I could not be happier. I knew this process would not happen... Ver más

Valorada con 4 estrellas sobre 5

It took almost a year and about $10,000 to be released from a Westgate timeshare that I have had since 2001. I was paying over $2000 a year for maintenance & taxes. The cost will take about 4 years t... Ver más

Valorada con 5 estrellas sobre 5

Our camping timeshare just cancelled our contract with the help of Wesley Financial in just about 6 months! The staff were really helpful and provided assistance along the way, always checking in wit... Ver más


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4,5

Excelente

TrustScore: 4.5 sobre 5

2 mil opiniones

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4,5

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(1592)

224 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

The Absolute Greatest: Freedom

The absolute greatest part of this experience is timeshare freedom!
Wesley Financial was clear, answered questions and responded to my situation in a very professional and straight forward manner, but without making me feel incompetent for getting in the timeshare ownership trap in the first place. I admit that I did not think it through when I fell in the timeshare trap. That’s on me. I felt hopelessly ensnared. Wesley gave me hope, took care of the business dealings with Travel+Leisure, and educated and supported me throughout the process. Wesley staff were knowledgeable, thorough, patient, and always professional.
Although Wesley clearly warned me that the process could take a long time, nonetheless I was surprised that it took about a year to complete. This was not because Wesley dragged it out , but because of slow response and reaction on the part of Travel+Leisure.
Also, and this one s not operant: prepare yourself! The process is expensive. Look ahead to the day when you no longer are strapped to a program that continuously depletes your resources. It is worth the time, cost and frustration to be freed of the obligations associated with timeshare ownership.
Especially in the beginning months of the process you will be expected to write a detailed explanation of your experiences with the program and what is motivating you to anticipate to exit. Make sure you have data, logic cartoons, names contracts, etc. available to research your timeshare ownership history.
My experience did include a number of changes in my assigned go-to person at Wesley, and that was rather scary. However, eventually I got assigned to Ashley Martinez, an associate for whom I developed sound trust, respect and follow-through.
Always remember, if something sounds too good to be true, it most likely is!

6 de enero de 2026
Opinión espontánea
Valorada con 4 estrellas sobre 5

Satisfied with outcome...

The company was very thorough in explaining the process they use to help you through the cancellation process. Bukola Oaihimine was prompt in replying to
our inquiries and keeping us up to date on what steps
to take. Only con is we felt the cost could have been lower.

25 de julio de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Westley Financial kept me informed on…

Westley Financial kept me informed on everything that they were doing to get me out of mt timeshare. They assisted me with all paperwork that needed to be completed and the Representatives working for this company are really great with keeping me updated and letting me know they were diligently working on my case. They were also really nice and friendly. I would definitely recommend this company if you are trying to exit a timeshare. Although it was a little timely and a little costly, I am grateful I am out of that lying, money laundering loop- hole from that timeshare. I just wished the company could have gotten me a some type of a refund on the timeshare seeing how every time I called to use it, I never could. So basically I just gave my money away, but so grateful it is over.

5 de enero de 2026
Opinión espontánea
Valorada con 2 estrellas sobre 5

We had our initial call with Wesley…

We had our initial call with Wesley Financial, speaking with a supposed VP named Glenn. He said getting out of our timeshare could take 2 weeks to 15 months, likely closer to 15 months. If they secure a refund, we'd get 65%, and they'd take 35%. The service cost was quoted at $14,000, but he offered to reduce it to around $12,500 after hearing our situation.

Is this a typical cost? He asked if we could pay with a high-limit credit card that earns points. This feels like a scam to me—who has a credit line of $13,000 or more? Our timeshare is valued at $25,000, so this fee is nearly half of what I was misled into paying. It's still unaffordable for us.

3 de enero de 2026
Opinión espontánea
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Respuesta de wesleyfinancialgroup.com

Thank you for sharing your feedback. We understand that deciding to exit a timeshare can feel overwhelming and stressful. Every timeshare situation is unique, and the process, duration, and costs can vary depending on the resort, ownership terms, and individual circumstances. While some clients do receive a refund from their timeshare, Wesley Financial Group cannot guarantee this outcome, as results depend entirely on each client’s specific situation. We have located your information and can confirm that you spoke with Glenn, one of our employees. During the initial consultation, we review all details carefully and provide honest information so clients can make an informed decision. Our goal is to ensure that the program aligns with each client’s needs, and we never want anyone to feel pressured. We recognize this is an important decision, and we are committed to helping clients understand the process clearly. If you have questions or would like additional information, we are always available to provide support and discuss any concerns.

Valorada con 1 estrellas sobre 5

wesley did nothing whatever to help me…

wesley did nothing whatever to help me except take $7000. All they did was give me a
the email address that I could have gotten on my own. I contacted the time share company. They gave me the exit papers and told the fee I have to pay.
The terms were all from the time share. I didn't need wesley at all to accomplish the same outcome.

A total waste of money.

22 de diciembre de 2025
Opinión espontánea
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Respuesta de wesleyfinancialgroup.com

Thank you for sharing your feedback, Norma. We’re sorry to hear that your experience did not meet your expectations. At Wesley Financial Group, we make it a priority to provide guidance and support throughout the entire timeshare exit process. Before beginning, we hold thorough discussions to clearly explain our costs, process, and what to expect, all of which are outlined in the enrollment agreement reviewed and signed by each client. As noted in the agreement, active client participation is essential throughout the resolution process, as outcomes and costs can vary depending on individual circumstances. Our team has years of experience in this field and a proven track record of successfully helping clients cancel timeshare ownerships. Unfortunately, we are unable to locate your client file based on the information provided in your Trustpilot account. If you would like to discuss your concerns further, please contact our Client Services department directly at 615-560-7442.

Valorada con 5 estrellas sobre 5

Wesley is a very honest company

Wesley is a very honest company. They were straight forward about the order in which the procedure would happen. They kept in close contact with us letting us know each step. Joshua was very kind and always very informative and professional. We are so happy we are not owners of a timeshare any longer.

1 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Easy & Efficient!

Wesley Financial made our timeshare cancelation process easy and efficient. Kristin was wonderful, very responsive, and always willing to go above and beyond for us. We are thankful to be done and grateful for their help!

18 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Wesley Financial Group was great

Wesley Financial Group was great. Let me know what I needed to do. They made a plan for us and it worked out great for us. My agent was very nice and helped us through it. Thank you so much!!!

15 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

We were young and dumb when we…

We were young and dumb when we purchased not one but two timeshares! The worst thing we could have ever done. When we heard about Wesley Financial, we were skeptical at first. We had been let down so many times when we tried to get free of those cursed things. We, my husband and I made the decision to give Wesley Financial Group a try. We had interactions with a few other representatives from Wesley Financial, but Jada Harris by far was the best. She was our angel. Thank you, Jada. You kept us updated and kept us encouraged that this day would finally come. Thank you again for your patience, dedication and quality of customer service.

27 de octubre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Honesty and truthfulness…

Our experience was very professional and most importantly, honest. We were never lied to or deceived. Every person that we had communications with was very kind and sincere. We were not pressured into making any decision.

4 de diciembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Patience since 2020

Started process at the beginning of COVID. Lot of things came to sudden halt including my case. They continued to work with me and we finally were able to get me released. Thank you!

1 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

We had a Great Experience

We had a Great Experience! The process is not quick but Ashley our representative from Wesley Financial stayed in communication with us every step of the way. They were Great to work with and delivered as promised.

3 de diciembre de 2025
Opinión espontánea
Valorada con 4 estrellas sobre 5

Julie Harrison

Julie Harrison, my agent, has been EXCEPTIONAL! always returned my calls, patiently answered all my inquiries and was the MOST HELPFUL, COMPASSIONATE INDIVIDUAL through this NIGHTMARE situation with Westgate.

19 de noviembre de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

My experience with Wesley financial…

My experience with Wesley financial made me feel that not only I got ripped off from the time share, I also got ripped off with Wesley financial. I understand that exiting a time share will very in time but I was with Wesley financial for over a year and a half and was not any closer to getting out of the timeshare then I was from day one. I’ve had to pay Wesley financial 14,000 for my case before they started to get to work and they told me in there experience it’s best to continue to pay the time share the same time they are trying to get me out. With out counting the maintenance fees I was paying about 6,000 a year for the time share. So after paying all that money to Wesley financial to get me out and it never happen I had to file a chapter 13 bankruptcy. They easily got me out of the timeshare. I wish I just did that from the start. Going through Wesley financial was too expensive and a waist of my time which is why I feel that I was scammed twice. I wish there was a way I could get my money back or at least half.

25 de noviembre de 2025
Opinión espontánea
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Respuesta de wesleyfinancialgroup.com

Thank you for bringing your concerns to our attention, Joe. We apologize for any frustration you may have experienced throughout the timeshare exit process. Your feedback is important to us, and we want to ensure your concerns are properly addressed. Unfortunately, we cannot locate your file based on your Trustpilot account. Please contact our Client Services Department at 615-560-7442 so we can address this directly.

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