I ordered a couple of wooden planters which I expect were manufactured elsewhere & sent from there. Could have been finished off a bit better but for the price these days couldn't expect much else... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
I was looking for some curver baskets to match the ones I bought last year, which seem to be out of stock everywhere. I got an email, we’ve got your order, then another to tell me they were waiting... Ver más
La empresa ha respondido
Delivery was fast, gave me the option off where to leave eg. Safe place, porch ect. Was delivered within the time slot. Wall paper matches perfectly all on all brilliant service.
La empresa ha respondido
First time ordering and their paint was ALOT cheaper than anywhere else online. Was expecting it to take a few days as we are other side of country but arrived next day and I can honestly say I’ve nev... Ver más
La empresa ha respondido
Información sobre la empresa
- Tienda de hágalo usted mismo
- también en la categoría
- Tienda de decoración e interiorismo
- Tienda de papel tapiz
- Tienda de pinturas
Escrito por la empresa
Shopping online at West End DIY is straightforward and user-friendly. The site offers a wide range of products including wallpaper, paint, tools, homeware, and garden supplies, all neatly organized by category. You can filter by brand, colour, or style to find exactly what you need, and there are monthly online-only offers such as free delivery on orders over £75. Product pages clearly show details like availability and delivery options, and checkout is simple with transparent costs. Customer reviews highlight fast delivery, secure packaging, and responsive support if any issues arise. Overall, it’s a reliable, family-run DIY retailer offering a convenient online shopping experience with great customer service.
Información de contacto
13 Saint James Road, NN18 8AL, Corby, Reino Unido
- 01536205105
- westenddiy@hotmail.com
- westenddiy.co.uk
4,6
Excelente
224 opiniones
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 100% de las opiniones negativas
Suele responder en menos de 1 semana
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Highly recommend
So helpful when I was looking for a particular batch number.
Wallpaper dispatched promptly and was exactly what we needed.
Highly recommend and many thanks.
10 de diciembre de 2025
Respuesta de West End Diy
Thank you so much for your kind and complementary review! I'm glad we help out in what you were looking for and that you are satisfied with your experience with us! We hope to see you again in the future.
Respuesta de West End Diy
Thank you for your review! Please could we ask you to check your emails to get into contact with us, Many Thanks.
Great service and competitive prices.
3 de diciembre de 2025
Respuesta de West End Diy
Thank you for your review, we really appreciate your kind words.
Great service
Very easy to order online, great communication and very fast delivery
8 de diciembre de 2025
Respuesta de West End Diy
Many thanks for your complementary review, we really appreciate this and I'm glad you are satisfied shopping on our website!
I can't really review as I haven't…
I can't really review as I haven't received my order yet. The prices are great, communication is great but will need to wait to see when my order is delivered
5 de diciembre de 2025
Respuesta de West End Diy
Thank you for your complementary review, please let us know your thoughts once you receive your order.
Excellent service.
Good value for money item. They did send the wrong amount, but the man I spoke to was absolutely lovely and said he would sort it out and I got an email the next day. They couldn’t apologise enough and re-ordered the items and they arrived quickly. First class customer service. Thank you so much.
27 de noviembre de 2025
Respuesta de West End Diy
Thank you very much for your kind & complementary review! Sorry we messed up a little bit!, but glad we could get this quickly resolved for you. We hope to see you again in the future.
Excellent Customer Service
The customer service from this company is wonderful. We ordered a garden table and chairs and unfortunately the chairs and table didn’t match on delivery from the distributors. Not West End’s fault! Jack and the team were on the case straight away and got it sorted keeping me informed of progress along the way. I don’t think I have ever received such great communication before, which was so reassuring it would be sorted. I would definitely use them again and certainly recommend to family and friends. Thank you again, I am very pleased.
Christine
8 de diciembre de 2025
Opinión espontánea
Respuesta de West End Diy
Thank you very much for your detailed and complementary review! Apologies again you had received that problem upon delivery, but I'm glad we got it sorted in the end. Thank you for the recommendation and we hope to see you again with us in the future! All the best.
Excellent quick service
Excellent quick service. Easy to use site on line. Great help when delivery was delayed through no fault of yours.
26 de noviembre de 2025
Respuesta de West End Diy
Thank you very much for your review, glad you found our website easy to use and also complementing our quick service!
Super fast and efficient service
Super fast and efficient service and item packaged extremely well.
2 de diciembre de 2025
Respuesta de West End Diy
Thank you for your review, it is much appreciated!
West End DIY offer a huge range
West End DIY offer a huge range of every day items that you need, or didn’t know you needed. It’s my go to place for the everyday diy items, but also for specialist or routine cleaning materials. Great for everything for maintaining a home. And they have a wonderful paint section too.
And the staff are always knowledgeable and friendly. A great asset to the area
1 de noviembre de 2025
Opinión espontánea
Respuesta de West End Diy
Thank you for your detailed and complimentary review, it is very much appreciated and we hope to see you again with us soon!
Respuesta de West End Diy
Thank you very much for your complimentary review!
Easy transaction from start to finish … Happy customer 😀
Easy transaction from start to finish no problems
30 de noviembre de 2025
Respuesta de West End Diy
Thank you for your kind review! Glad we can keep you happy.
Very helpful staff
Very pleasant chap on the phone helped us identify the paper we needed and phoned other branches to collect in rolls as it is now discontinued, he got back to us very quickly with the news that he had located 6 rolls and they were purchased and delivered efficiently.
27 de noviembre de 2025
Respuesta de West End Diy
Thank you very much for your kind review! Glad we could help source the wallpaper you were looking for and that they were delivered in a timely manner! We hope to see you again in the future.
Respuesta de West End Diy
Thank you for your kind review, we hope to see you shopping with us again sometime in the future!
Great service
Great service. A little expensive on the delivery charge. Happy with my 2 products I received
20 de noviembre de 2025
Respuesta de West End Diy
Thank you for your review and I'm glad you are happy with the products you have received!
Respuesta de West End Diy
Sorry to hear about this mistake that happened during the packing process. I can confirm I have reached out to the customer and we have got this issue quickly resolved!
Excellent service. Delivered on time. Good communication and updates.
Excellent service. Great product. Delivered very quickly
19 de noviembre de 2025
Respuesta de West End Diy
Thank you for your review! It is much appreciated!
Great service, fast delivery
Easy selection and smooth ordering process.
Very efficient delivery service.would definitely used company again.
18 de noviembre de 2025
Respuesta de West End Diy
Thank you very much for your complementary review! It is very much appreciated and we look forward to seeing you shop with us again!
Great customer service
I ordered a couple of items from here but didn’t receive them. They let me know there was a problem with the manufacturer/supplier and that it would be 3 weeks before I would get it but said if that wasn’t suitable they would refund my money which I did. The refund was done in the next couple of days.
24 de noviembre de 2025
Respuesta de West End Diy
Thank you very much for your kind review!
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.